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TruTravels

Platinum

Headquarters in Kingston upon Thames, England

Rating
4.8
Number of reviews
17,758
Number of tours
78
Age range
18-39
Response rate
92%
Response time
11 hours

TruTravels Reviews (17,737)

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Accommodation
4.5/5
Transportation
4.5/5
Meals
4.5/5
Value for money
4.5/5
Guide
5/5
  • Slice of Italy - Rome to Sorrento reviewer 1
    Written on July 5th, 2026
    I enjoyed the trip and our guide Gema was knowledgeable, patient and fun. Personally I would make some tweaks to the itinerary and accommodation choices but ove…
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    TruTravels commented on this review
    Gema is amazing! We're so glad you had a great time! See you again somewhere in the amazing world!
  • SH
    Written on July 4th, 2026
    The 17 day Philippines Island Hopper trip was an absolute dream and made so much better by our fabulous guide, AJ! He was incredibly friendly, helpful, and supp…
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    TruTravels commented on this review
    We love AJ as well! Thank you for your feedback Stephanie! We look forward to seeing you again soon!
  • EM
    Written on July 4th, 2026
    Gema genuinely goes above and beyond for her group and makes you feel like family. By the end of our tour I felt like I had gotten every ounce of experience tha…
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    TruTravels commented on this review
    We <3 Gema! So glad you had a great time in Italy. Can't wait to see you again Elizabeth!
  • EO

    Bali Backpacker

    5Excellent
    Written on July 2nd, 2026
    Amazing experience, everything well worth what I paid for and amazing people, tour guide and unforgettable experience
    TruTravels commented on this review
    Thanks Ella! We're so glad you had a great time with us! Can't wait to see you again!
  • AD
    Written on July 1st, 2026
    We love you AJ!!! The best tour guide Tru Travels has
    TruTravels commented on this review
    So glad you loved it Dave! We loved having you onboard and can't wait to have you back again!
  • Philippines West reviewer 6
    Written on June 25th, 2026
    Absolutely amazing experience!
  • SW
    Written on June 23rd, 2026
    The 17 day Philippines islander hopper tour was one to remember! The itinerary was perfect, it had the perfect balance of relaxation and busy times doing activi…
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  • HW
    Written on June 23rd, 2026
    I loved my TruTravels trip so much!! The group was fab and our group leader AJ was so amazing, it wouldn’t have been the same without him, he kept us all organi…
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  • YA
    Written on June 22nd, 2026
    AJ was an exceptional guide and one of the main reasons why this trip was so special. His positive energy, kindness, and sense of humor brought the group togeth…
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  • RJ
    Written on June 22nd, 2026
    AJ was my tour in the Philippines for two tours and I cannot praise this man enough! My Philippines experience would have not been the same without him. From br…
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    TruTravels commented on this review
    We're glad you had the most amazing time on tour with us in The Philippines. We agree that AJ is a real legend. We would love to have you join us on another tour one day.

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About TruTravels

TruTravels creates life changing group travel experiences for 18 - 45 year olds. Whether you’re a millennial, Gen Z-er or are just straight up young at heart, join us for unreal adventures across Asia, Europe, the Middle East, North Africa, Oceania & Latin America. There’s more than one way to travel so we’ve perfected 4 distinct travel styles - Classic, Backpacker, Limited Edition and Multi-Country! Whatever bucket list ticking trip you’re looking for.. Well, we’ve got it!

Maximum adventure, minimum hassle & we don’t do average... Ever. We have thousands of 5 star reviews online because our badass tour leaders are highly trained to make your experience a life changing, mind blowing, ground breaking, earth shatteringly awesome one. Every time. Book your dream trip now and look forward to making memories that will last a life time. You deserve it.

Story

Back in 2012, TruTravels was started on the idea that life was not about being stuck in the rat race and working boring jobs. Joe Fallon and Mark Pope had “lived the dream” previously, working and traveling throughout Asia, Australia, New Zealand, Fiji and Europe for several years, and decided that they needed a change. They started TruTravels.

After meeting in a London Pub, they decided that they should change it up a bit, and went to start doing what they really wanted to do; live in paradise. They wanted to show people the time of their lives in paradise, and this became the blueprint for their plan; to provide life changing experiences for backpackers and travelers, by backpackers and travelers. To this day, TruTravels still does this, and continues to provide travelers the opportunity to go on a hassle free holiday, that is still adventurous, and prepares them for any further solo journeys into the future.

Highlights

All accommodation, activities & transport included on tour
Help & support the whole time
Travel styles to suit you
Won Guide of the Year Award 2016 and 2025
Won Best Place To Work In Travel 2021

Why TruTravels

By Travelers, For Travelers
TruTravels has been set up by travelers, for travelers. They know what backpackers want from traveling, and they understand what isn’t so important. By taking part in a TruTravels tour, you will have all the hassles and common worries taken out of traveling to a new country - they will organise all the important things, so you can focus on enjoying yourself and having a good time.

Youthful And Fun Tours
TruTravels tours are designed to be laid back, youthful and fun, and this means that you will be traveling with others of a similar mindset. Seeing the main sights, as well as some of the backpacker favourites from off the beaten track, will mean you and your group get to experience things the way backpackers would - all with the convenience and safety or an organised group and group leader to show the way.

Specific Itineraries
TruTravels has been set up by travelers and backpackers - for travelers and backpackers. Their been-there, done-that approach means that you are getting the best information and the tours has been organised knowing what really takes place on the ground. By using their experience, TruTravels have managed to fit the best of the best into the time available, without compromising a sense of adventure or having to pay more than necessary.

TruTravels Benefits

Details Organised
By traveling with TruTravels, they organise all the important stuff, so that you can enjoy more of your holiday. With the local support once you get there, such as an airport pickup, taking care of all the small details, and the local advice and knowledge that will be available to you, you can enjoy more of your trip before, during, and after you’ve traveled with TruTravels. Even if you have onward travel arrangements to make, the crew and your group leader will be able to assist with that too.

Like Minded Travelers
Part of the TruTravels group will be other travelers in the same situation as yourself, so you will have friends from the day the tour starts. As well as the other travelers, the group leaders will become like friends also, with the TruTravels staff always happy to assist with any other travel questions you might have.

Shorter, Convenient Tours
By keeping the tours shorter, it means that you don’t need to go on an unnecessarily long backpacker tour, but with all the convenience and safety of a group tour. Traveling to a foreign country where you may not speak the language or understand the local customs can sometimes be daunting, but TruTravels will allow you the space to explore, while traveling with others and giving you the information you need.

TruTravels Guides

Questions & Answers

  • What's the food like in Nepal?

    Food in Nepal is reminiscent of Indian cuisine, full of aromatic herbs and spices, there are an endless amount of dishes which are bound to make your taste buds tingle. Again be aware that some of the dishes available will be quite spicy so be sure to confirm with your waiter how you want your meal prepared.
  • What's the food like in Cambodia?

    The food in Cambodia is a rich blend of sweet and spice, even in their curries. Though for those not so keen on the local delicacies, don’t worry, there is a large expat community across many of the towns and cities which provide traditional dishes from around the globe.
  • What's the food like in Thailand?

    Food in Thailand has an intense range and is very full of flavours. Thai cooking places emphasis on lightly prepared dishes with strong aromatic components and lots of spice.
  • What is the accommodation on the tour?

    Trutravels accommodation is comfortable and safe with most nights being based on twin share accommodation.
  • What is the current weather conditions in the tour destinations?

    Thailand Thailand can be generally described as hot and humid. The weather all over the country is different in different months. During the months of September to November it’s a little rainier down in the South, but don’t worry, it’s not cold rain! Cambodia Cambodia is blessed with one of Asia’s simpler weather systems and despite having two distinct seasons, it’s great to travel in all-year-round. The dry season is from October to late April, and the wet season is May to late September. Nepal The weather in Nepal varies more than it does in Thailand and Cambodia. Nepal has four seasons: Winter (December-January), Pre-Monsoon (March-June) Monsoon (June-September) and Post-Monsoon (September-December). Both pre and post-monsoon soon season are clear and you’ll usually experience sunny days and cool nights.
  • How do I obtain a visa?

    Thailand, Cambodia and Nepal all grant 30 day Visas on arrival to a majority of countries - but it is recommended to check with your local embassy as it varies greatly depending on the countries you will be visiting and your nationality.
  • How can I check where people are at a given point on the tour?

    Have a look at the tour itineraries and you can also get in touch directly with the Tru-Crew at any point while the tour is in progress.
  • Can TruTravels help with onward travel?

    Yes, during the trip they enquire about the onward travel of the group members, so if need be, they can assist and help arrange everything before their tour is over. Please contact us and we will be happy to assist you.
  • Is it safe to travel on the destinations of the tour?

    Everyday life is still much the same in Thailand, Cambodia and Nepal. Trutravels have an office in Koh Phangan, in the area of Thongsala. They also have an office in the UK. This ensures they know exactly what’s happening ‘on the ground’ and our Tru-Crew will keep you informed if there is anything to take note of.
  • How much is the recommended budget for two weeks of travel?

    In depends on your tour. With approximately £200, you can enjoy yourself as the tours are mostly all-inclusive (except for meals).
  • What other things is needed on the tour?

    Travel light! TruTravels recommends travellers to bring some sunscreen, a swimsuit, and flip-flops. Here’s a list of some things you may want to consider: Swimwear, towel etc. Waterproof camera/GoPro and a spare battery (about 50% of the tour takes place in watery areas such as lakes and beaches!) Camera cables and spare memory disks A waterproof bag (due to the humidity, tropical rain, and watery places you may visit on tour) Backup copies of passports and important documents (in case something goes missing) Mobile Phone & Charger – remember to get your phone (SIM) unlocked before you leave! It’s much cheaper to get a local SIM here, and this way you won’t be paying exorbitant data-roaming charges IPod/MP3 Player & Charger Day Pack (smaller bag for short excusions) Padlock for your luggage Small Torch Worldwide travel plug (though can get in Bangkok) First Aid Kit
  • What luggage is required to bring on the tour?

    TruTravels would recommend a backpack as it easier to carry around when going from trains to boats (and easier to lift above your head when standing knee-deep in water).
  • What are the essential things to bring on the tour?

    Pack light! TruTravels recommends travellers to bring the following: Pass​port (Make sure it is valid for at least 6 months)​​ ​Air Tickets Travel Insurance Documents Credit/Debit Cards and Cash ​Driving Licence You will not need any thick or heavy clothing as it is too hot, though some people may need to pack some if you are going on to colder countries and you may want to bring one light, waterproof jacket for Thailand in case of a random downpour.
  • What is the cancellation policy?

    If you cancel your booking more than 30 days prior to the start date of your tour you will receive a full refund less the £100 deposit. No refunds will be available however if you cancel within 30 days of the start date of your tour. TruTravels will allow you to change dates once under the condition above. If you fail to make contact and have not arrived by the agreed start date, we are entitled to treat the tour as having been cancelled. No cancellation fees will be waived as a result of the following: – Injury or sickness. – Delayed, rescheduled or missed flights. – Climatic, social or political problems. – Pandemics, Epidemics, Bird flu, Swine flu, SARS, Leprosy or ingrown toenails. – Or any other form of ‘Force Majeure’ However, you may be able to have any cancellation fees refunded by your Travel Insurance company depending on their terms.​ Cancellations by Us Trutravels may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for them to operate the planned itinerary. If they cancel your trip, you can transfer amounts paid to an alternative start date or in circumstances where cancellation is due to external events outside our reasonable control, refunds will be given less any unrecoverable expenses.
  • Are there other solo travellers on the tour?

    Yes, majority of people who joins the tour are solo travellers (approx 65%).
  • How many people are joining the tour?

    There is an average of 14 people on each tour, however the tours can range anywhere from 8 to 20 people.
  • What is the age group for travellers joining the tour?

    TruTravellers are between 18-37 years old but there are also travellers up to the age of 42 joining the tour.

Contact our Travel Experts

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+1 844 311 8331

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!