Trafalgar Reviews (1,408)Write a review
KathleenWritten on April 23rd, 2020She was the best Trafalgar director of our five trips. Helpful. Delightful well educated on our trip stops.
CaitlinWritten on March 24th, 2020A fantastic tour! A well balanced itinerary, good accomodations and an amazing guide. Javier was excellent and always went above and beyond for us. Highly recom…Read moreTrafalgar commented on this reviewIt’s always great to hear when our guests are returning home from our guided holidays with fond memories and a thirst for even more travel experiences, as such we thank you for sharing such a positive review of the Spain, Morocco and Portugal trip. What's more, it certainly pleases us to learn that Javier left such a good impression on your trip, ensuring that you had a wonderful travel experience. We are thrilled that you enjoyed our unique way of travelling, and we look forward to our next shared journey, wherever in the world you decide that might be.
Northern DiscoveryWritten on March 23rd, 2020Northern discovery tour was informative and funTrafalgar commented on this reviewThank you for putting through your feedback. We couldn’t be happier to learn that the Northern Discovery guided holiday proved to be as intriguing, memorable and thoroughly enjoyable as you had been looking forward to. It was certainly our pleasure to welcome you on this journey, and we hope that you will join us on another of Trafalgar’s guided holidays in the future, wherever in the world you decide that might be.
KarlaWritten on March 21st, 2020Arnaud was kind and a pleasure. The stops were well thought out and covered the highlights. Almost all the hotels were nice, clean, and pleasant stays. We trave…Read moreTrafalgar commented on this reviewThank you for taking the time to share our feedback with us here at Trafalgar. No one knows how to provide a better experience for our guests than our dedicated Travel Directors. Therefore, we are delighted that you and your families holiday was made easier by the kindness thoughtfulness of Arnaud. What's more, it’s wonderful to read that you thoroughly enjoyed our carefully curated itinerary. With this in mind, we hope that you will join us again for another seamless and carefree adventure, wherever and whenever you decide that might be.
VictorWritten on March 20th, 2020Great experience. Our guide Christian was amazing. My group doing the tour with me was great!Trafalgar commented on this reviewThank you for sharing feedback about your time on the Spanish Wonder guided holiday, as this first-hand insight is very important to us. We always appreciate reading about our guests' time spent on the road with us and are delighted to learn that your Travel Director, Christian, ensured you had a truly fantastic travel experience. It was certainly our pleasure to welcome you on this journey, and we hope that you will join our highly skilled team again soon to travel to more unique destinations.
ScottWritten on March 19th, 2020Poor communication from tourradar., always busy and answers where vague. For example I asked several times for the name and number of a contact in Australia be…Read moreTrafalgar commented on this reviewThank you for taking the time to share your review of Sydney's Food and Wine Discovery guided holiday. To begin, we regret to hear of any miscommunication that may have occurred before the start of your trip, and we hope that this rare instance did not take too much away from your experience with Trafalgar. Our guests' satisfaction is of the utmost importance to us, so please rest assured that this feedback has been shared with our Reservations Department to make sure that the necessary steps are taken to ensure a better experience in the future. Furthermore, as is common at most hotel accommodations, pricing is based on double occupancy; therefore, solo travellers who wish to have a room to themselves are offered the choice to pay a single supplement, which guarantees their privacy. This supplement covers the cost difference between half of a shared double room and a single which naturally costs more. On another point, we note that there were certain aspects of the itinerary that you felt could have been improved upon. Here at Trafalgar, we take our guests’ feedback very seriously, so please be assured that your comments are being given the full attention they deserve to establish what potential improvements we might make going forward with this particular trip. That said, even though our coaches rarely travel for longer than a couple of hours without a visit or photo opportunity, it is sometimes necessary to travel for longer between destinations due to the sheer size of the country. Despite the above, we still hope that you have taken lots of lasting highlights from your time away with us, and that we will have the chance to improve your impression of our guided holidays in the future.
ThomasWritten on March 16th, 2020Excellent guide and beautiful country. All lodgings were well away from other local places making personal exploring difficult. Lodgings were good otherwise. …Read moreTrafalgar commented on this reviewThank you for taking the time to share your thoughts on the Costa Rica Eco Adventure guided holiday. We always like to know where we are going right and where we could be making improvements. To begin, we are concerned to hear that you may have found the size of your group to be too large at certain points on this trip. All of our trips and itineraries are designed to comfortably accommodate up to fifty guests at a time, and during peak seasons, we do often operate at full capacity. Nevertheless, we appreciate your concern and have shared this with our Operations Department for their consideration. To continue, we would like to apologize for any discomfort you seem to have experienced whilst on-board the coach; this is something that we will certainly raise with our Transportation Department for their review and to establish what improvements might be made going forward. Furthermore, we regret to read that you did not find the hotels to be conveniently located and we are sorry this had affected your appreciation of the destinations visited. Nonetheless, it's great to read that you enjoyed discovering the beautiful hand-picked destinations on our carefully crafted itinerary, and what's more, it's great to know that it was all in the good company of your dedicated and knowledgeable Travel Director. With that said, we are always striving to make our experiences even better. Therefore, we hope that you will join us again on another of Trafalgar's guided holidays in the future when we can demonstrate all of the new great elements that we have included in our itineraries.
LelandWritten on March 13th, 2020The City tours were really rushed, but that is inevitable when trying to fit so much sight-seeing in. Our heads were SO FULL OF INFO in Rome! I wish we could …Read moreTrafalgar commented on this reviewThank you for sharing feedback, as this first-hand insight is very important to us. To begin, we are sorry that you felt not enough time was spent at the iconic sights in the different cities visited on the itinerary. As we try to cater to our guests’ personal style of travelling, we provide a variety of trip styles which allow for different ways to explore these unique destinations. Having that in mind, the European Whirl is one of our ‘Discoveries’ trip style, which focuses more on exploring several countries at a faster pace. Therefore, in order to arrive at all of the destinations and complete the itinerary on time, we have to allocate a specific amount of time at each location. However, we appreciate you sharing your thoughts regarding the pace of the itinerary with us and as a result, we have passed your comments on to our Product Development Team for their consideration going forward. That said, we still hope that you have taken lots of lasting highlights from your trip, and that we will have the pleasure of welcoming you on another of Trafalgar’s guided holidays in the future.
JohnWritten on March 3rd, 2020The tour guide, Delma, was excellent: very informative and excellent. The itinerary was rather boring.Trafalgar commented on this reviewTo begin, we are saddened to read that the itinerary did not meet your expectations on this occasion, given that the complete satisfaction of our guests is an absolute priority. Please rest assured that your feedback will be forwarded to our Product Development Department for further review as a result. Despite this, we are pleased to know that our Travel Director has provided a more accurate representation of the quality of our standards, and we hope you will consider travelling with Trafalgar again, and give us the chance to improve your impression of our guided holidays in the future.
Ya leiWritten on February 29th, 2020I would nearly give 5 stars but was disappointed with so many free time so it was wasting timeTrafalgar commented on this reviewThanks for sharing your thoughts with us, we really appreciate hearing from our guests. Exploring so many captivating destinations in a snapshot of time can be quite an adventure, and we always strive to include the perfect amount of time at each location for some in-depth discovery. Nonetheless, we value your feedback and will work with the relevant departments to ensure that the pace of the trip continues to ensure the best experiences for our guests going forward. With that said, we remain hopeful that your journey through South America was otherwise uplifting and for the chance to restore your full trust in Trafalgar.
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With almost 70 years experience, we’ve managed to create meaningful relationships with everyone you encounter on your journey with us. From hoteliers to local providers, we strive to provide you with nothing but the best.
Travel with us and you’ll discover the local culture first hand at every destination. Mingle with the locals, taste their food, listen to their stories and encounter a truly authentic experience.
With more than 230 trips worldwide, we are sure to have a travel style and trip to suit you. We provide more destinations, styles of trips, and experiences than any other guided vacation company. In addition, we also offer more optional experiences and entertainment options too.
Innovation is important to us. We help bring your destination to life with our Insider Experiences, the first of its kind. We were also the first to offer guided vacations at a more leisurely pace. We are constantly striving for innovation and to provide you with the best possible experience.
The quality of our vacations are second to none. We ensure quality in everything we do, whether it be inspecting our hotels or training our travel directors.
Everyone at Trafalgar has a passion for travel. From the person who greets you at the airport, to the team dedicated to uncovering extraordinary experiences. You will encounter our passion at every turn.
We are very proud that no other guided travel company has received so many awards. What’s most important though, is that our guests give us a 97% rating.
Sustainable and responsible tourism
As part of its continuing sustainability journey, The Travel Corporation’s family of brands, including Contiki and Trafalgar, have partnered with World Animal Protection to help ensure their policies and itineraries improve the lives of animals everywhere they travel.
One of the greatest advantages of travelling with us is our network of local characters. With almost 70 years experience, we’ve developed intimate and valued relationships with locals in every destination, from chefs and farmers to even taxi drivers. You will share their food, their wine and listen to their stories. It is a truly unique way of getting to know your destination and something we love to see our guests experience.
We are confident we have a travel style and trip to suit you. We provide more destinations, more styles of trips, and experiences than any other guided vacation company.
We know flexibility is important and there is always an element of free time built into our vacations. In addition, we also offer many optional experiences and entertainment options.
On our vacations, you’re a VIP. You won’t need to read maps, carry suitcases or wait in line at famous sites. You’ll stay in carefully picked hotels and enjoy exclusive access to many sights. We promise the real deal and that’s what we deliver.
We have all adapted to this new world, where it’s imperative for us to take additional hygiene measures. That’s why you can travel with us and be assured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The well-being of our guests and team has always been, and always will be, our primary concern. In this new, fast changing Covid-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the peace of mind when you are travelling during these new times.
Covid Travel Declaration
All team members and guests will complete a personal travel declaration before joining their trip. If a guest has tested positive for COVID-19 (or is travelling with someone who has), they will not be able join the trip until cleared as ‘fit for travel’ by a medical professional)
Upon arrival and prior to joining my trip, I will be able to present one of the following:
- •Authentic COVID-19 vaccination certificate (electronic or paper showing date and time of vaccination(s) with final dose given at least 14 days before departing for this trip, OR:
- Verifiable negative test result for COVID-19 (electronic or paper showing date and time of test) taken within 72 hours of this Trafalgar trip departure. For trips in the United Sates, the test must be a PCR test.
Expertly Trained Travel Directors
Travel Director training equips them with enhanced hygiene and physical distancing procedures. During your trip, they will operate with a duty of care and monitor the hygiene etiquette of our guests, reacting and advising as needed, to ensure high standards are maintained. Before you travel, we will also keep you well informed about new protocols required in these areas, and ask that you cooperate with and heed the advice and direction of our Travel Directors while on your trip. Our Travel Directors have preventative measures in place to try and ensure your well-being and in the event that any unexpected issues arise on trip, they will activate additional protocols.
Stringent On-the-Road Protocols
Our customized luxury coaches are sanitised before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, we have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations. Our Driver training provides them with the latest hygiene protocols. They will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis. All our guests are asked to follow hygiene practices recommended by the World Health Organisation including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for your use throughout the day. Please bring your own washable face mask and gloves with you, and additional hand sanitiser to make you feel comfortable, as these will be required to be worn in public in some countries. Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes will be available for guest distribution on all trips.
A Full Team of Support 24/7
It’s not just your Travel Director and Driver who will be taking care of you. Behind the scenes, our operations and guest support teams are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.
Adapting to the right size groups, based on government distancing requirements, you can rest assured that you will travel with the comfort of your own personal space. Have peace of mind that all of the experiences, hotels and restaurants you’ll enjoy on your trip have been vetted to ensure they adhere to physical distancing and hygiene guidelines.
Trusted Partners, Exceptional Standards
We are very selective in who we work with and choose to only use hotels, restaurants, ground handlers and venues that take the well-being of our guests as seriously as we do and agree to meet expected guidelines and specifications. We only work with establishments that we are confident will consistently adhere to our standards.
Always in the Know
As part of The Travel Corporation (TTC), Trafalgar is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of our partners on the ground in each destination. Also, rest assured that during your trip, our teams work to ensure our supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.
Contact our Travel Experts
+1 844 311 3006
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!