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We’re an inquisitive team of creative problem solvers, tech wizards, and passionate travellers who work together to bring life-enriching touring experiences to the world. Our online marketplace has disrupted the travel industry and transformed the way in which tours are discovered and booked. When it comes to travel tech, not only are we the innovators - we’re the leaders, and we continue to make groundbreaking progress every day.

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Our Culture

We’re a diverse team of nationalities, cultures, and languages, but there’s one thing which all of us have in common: the insatiable desire to be better than we were yesterday. It’s the pursuit of excellence which keeps us aiming high, reaching far, and achieving magnificent outcomes as we strive to be the best of the best in the world of travel tech.

We believe that the only limit to our success is our imagination, which is why we’re stock full of creative talent. We provide a laid back, comfortable environment where you can get your best work done, and operate with an open-door policy: Whether you’re stuck on a (seemingly) impossible Excel problem, or simply need someone to help you carry the beers around on a Friday afternoon, we’ll be there for you.

Ultimately, we really are a team, and we prefer to win as one, too.

A Day in the Life...

The TourRadar crew isn’t just about lines of code, creative marketing campaigns and connecting customers with life-enriching travel experiences. When you become part of our team, you’ll find that no two days are the same, and that our enthusiasm for great results is matched equally by our desire to have fun, both in and out of the office!

Darts and foosball help strengthen our hand-to-eye coordination, a useful skill when using a keyboard is part of your daily routine, and our team outings fly in the face of boredom: Instead of “Should we go for a pizza tonight?”, you’ll hear “The train leaves in 10 minutes for wakeboarding/paintball/rock climbing/bubble soccer!”

One thing we’ll always remember is what got us here in the first place, and that’s our passion for travel. Each year, each member of the TourRadar crew gets to go on a FAM (familiarisation) trip somewhere around the world. Office exchanges are also encouraged, so you can live in another country and culture, gain international work experience, and have a perfectly reasonable excuse to visit Australia, Austria or Canada!

Job Openings

Want to join our travel-obsessed crew? Navigate the positions below and get on our Radar!

Location

  • All regions
  • Vienna
  • Toronto
  • Brisbane

Field

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    It appears we don’t have any positions matching your criteria. Don’t worry though. Send us an expression of interest along with your CV and we’ll get back to you.
    Get in touch
  • Full Stack PHP Web Developer

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are currently looking for a Full Stack PHP Web Developer to join our team in Vienna. Your responsibilities

    • Bringing our platform to the next level
    • Being involved in all stages of product lifecycle (from brainstorming to design and then implementation)
    • Working on projects which can include API strategy as well as website enhancements/relaunches, processing the data feed of our partners, improving performance, setting up testing frameworks, etc.
    • Working closely with our management and tech team
    • Having the possibility to become the technical leader for different projects within a short period of time

    Who you are:

    • Web development experience (including front and back end on the LAMP stack)
    • Worked with multiple MVC frameworks, such as Symfony, Laravel and CodeIgniter
    • Experience designing and consuming APIs
    • Experience with microservices
    • Experience with RDBMS (schema design, indices, caching)
    • Experience with automation (automated testing, delivery pipelines, unit tests, codeception, selenium)
    • Worked in an Agile environment
    • Experience with Continuous Integration and Continuous Deployment
    • Solved performance problems and architectural challenges and a basic understanding of fundamental design principles of a scalable application
    • Good verbal and written English communication skills

    Bonus Skills

    • Fluent in multiple programming languages
    • Experience with Payment Service Providers
    • Experience with processing large datasets
    • Experience with client-side frameworks, such as AngularJS

    What can you expect?

    • Work right in the center of Vienna, the #1 city to live in for the 9th consecutive year
    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • 25 vacation days + 13 government holidays + 5 extra vacation days for your familiarisation trip
    • Regular team outings (parties, sport events, team-building)
    • Great career opportunities and individual development plans
    • Cake on your birthday!
  • Cruise Consultant

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    The Cruise Specialist is to sell river cruise itineraries to potential customers while establishing and maintaining quality customer relationships by delivering exceptional customer service and achieving sales goals.

    As a Cruise Specialist you will:

    • Handle inbound sales calls from prospective clients as well as respond promptly to online enquiries, emails and online chats

    • Use your expert cruise knowledge to assist customers with suggestions and ideas on itineraries and products from various River Cruise Operators

    • Make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, pre/post cruise land packages, hotel, transfers and air

    • Check availability and price, attempting to close the sale on every opportunity

    • Build and maintain effective relationships with new and existing consumers

    • Work towards achieving monthly targets

    We are looking for someone who:

    • Substantial knowledge of the cruise industry

    • Demonstrate professional communications skills both verbal and written

    • Maintain strong working knowledge of various River Cruise Line products, including fleet and ship itineraries.

    • Proven record of excellent customer service and retention skills. 

    • Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.

    • Problem solving, research and resolution skills.

    • Availability to work variable shifts, including weekends

    • A genuine desire to achieve results, both personally and as part of a successful team

    • Open to and stimulated by constant change – we are growing so things will change but this means more opportunities for you

    Qualifications

    • A minimum of 1 years recent experience of selling cruise and ideally with personal cruise experience

    • Salesforce CRM System experience is a plus

    What we can offer you:

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Travel Expert / Customer Support

    Full time
    Vienna
    Austria

    TourRadar continues to shake up the multi-day tour industry by providing travelers with a trusted online marketplace to book life-enriching experiences worldwide. With over 30 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible advice and tour booking experience to our customers. Launched in 2010, we have a full in-house team including Marketing, Design, Development, Customer Support, SEM and SEO and are now looking to scale our team.

    We are currently looking for a Travel Expert to join our Vienna office.

    *Please note: this position will require some work on the weekends on a rotating basis*

    Your responsibilities:

    • Handling bookings for customers, which occur online
    • Chatting with customers via instant messenger, email or by telephone
    • Supporting customers who have either found a specific tour on TourRadar.com or are undecided between a number of options
    • Answering customer questions and providing information in a professional manner
    • Making sure the customers’ questions are answered promptly and accurately. If you can’t find the answers, you will need to think fast and be resourceful to find the right response
    • Encouraging customers to book with us
    • Excellent product knowledge – give the customer confidence that you know and understand our product
    • Handling booking cancellations, changes, payment issues, and adjustments

    Who you are

    • You have at least 1-2 years of experience in customer care/support and strong sales background/records
    • Preference shown to travel agents, sales professionals, customer service agents or former tour guides
    • You have exceptional grammar and communication skills (English)
    • You are tech savvy (Experience using Mac, familiar with online booking tools and can operate with several tools at the same time)
    • You have multitasking abilities and capable of handling high volumes of inquiries
    • Exceptional time and priority management
    • You are passionate about providing mind-blowing customer service and going that extra mile for our customers
    • You are sales driven with the ability to sell via phone
    • You are open-minded, love challenges, enthusiastic to learn and interested in traveling
    • You don´t know the meaning of “I can’t find the answer”

    What can you expect?
    We are offering a full-time position, with the salary to be negotiated based on your location and experience. Here at TourRadar you will work in an international environment with English as the main working language. Other benefits include team building activities (sports events, outdoors outings or game nights), free laughs and finally being able to join a team of international enthusiastic people who love doing what they do (take care -- it’s contagious).

  • E-Commerce Web Product Manager

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    As a Product Manager, you will be responsible for planning, specifying and delivering product and new features to support the strategic goals of the company. You will build features from existing ideas and develop new ones based on data analysis.

    You must have a good understanding of user experience while at the same time have a solid technical understanding and be familiar with new tech trends. You will work closely together with the Design/UX & development teams to define, plan and release the product requirements. At the same time, you will work with the customer support team to understand the customer’s pain points and address these pain points with the product releases.

    This role is based in Vienna, Austria.

    Key responsibilities

    • Together with the UX and Development team define and prioritise features based on the strategic goals
    • Work with UI/UX & Tech teams to bring engaging user experiences to life
    • Provide ongoing analysis of product effectiveness using a data-driven approach
    • Define and document product requirements, features and functionality
    • Generate ideas that are focused on driving sales, acquiring new customers, retaining existing customers and building brand loyalty
    • Manage the entire product line life cycle from requirements to release
    • Define, set up and manage test cases and test suites together with the QA team
    • Working together with the marketing team to optimize landing pages in order to lower customer acquisition costs
    • User acceptance test and monitor all releases to ensure the site and product are always running and as bug-free as possible.

    Requirements

    • 3+ years product/project management experience of a responsive design website
    • Experience in managing a product roadmap
    • Experience with sprint planning with daily standups, and task prioritization with the development team
    • Experience in product specifications, including process flow diagrams
    • Experience working in an Agile Development environment (ie. Scrum, Kanban)
    • Experience with SEO optimizations
    • Experience with defining test suites and test cases
    • Solid understanding of different attribution models in order to monitor and optimize marketing campaigns
    • Work experience with e-commerce website is a plus
    • Experience with wireframe tools such as Balsamiq or Axure
    • Excellent communication skills
    • Bachelor or Master Degree in computer science, business or marketing
    • Solid understanding of Google Analytics

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • DevOps Engineer

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are currently looking for an experienced DevOps Engineer to join our team in Vienna.

    While it would be preferred to have someone with extensive experience with all of the technologies listed below, we are happy to take on someone from a more traditional system administration background and help get them trained and certified for the technologies they don't have experience with.

    Responsibilities:

    • Administer Linux server operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance
    • Setup, secure, and manage our AWS infrastructure
    • Manage our alerting and monitoring systems via the Elasticsearch ELK stack
    • Own our build and automated testing environment with Jenkins or similar services
    • Support our Docker containerization efforts
    • Monitor Bandwidth utilization, uptime, and Security logs
    • Utilize procedures and standards to ensure operational consistency and update documentation as required
    • Maintain records on repairs, downtime, and configuration changes
    • Assist in disaster recovery and business continuity planning and support
    • Participate in capacity planning including forecasting of needs for future infrastructure related purchases
    • Monitor system and network performance and tune performance as necessary

    Requirements:

    • Extensive experience monitoring Linux server operating systems
    • Profound understanding of Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks)
    • Experience with scripting language such as Python, BASH and ideally PHP.
    • Experience with some assortment of the following: Apache, Nginx, lvm, Squid, Bind, MySQL, PostgreSql, Redis, Memcached, Proftpd, Backup Tools, NFS, Docker, Dovecot, git

    Bonus Skills:

    • Experience with setting up, securing, and managing our AWS infrastructure
    • Experience with alerting and monitoring systems via the Elasticsearch ELK stack
    • Web development experience, including HTML, CSS, JavaScript, AJAX
    • LAMP (Linux, Apache, MySQL and PHP) experience
    • Experience with MVC Frameworks, such as CodeIgniter, Laravel and CakePHP
    • Experience working in an AGILE environment
    • Experience with REST/SOAP APIs
    • Experience working in Git Version Control
    • Experience with SSL and PCI compliance
       

    What can you expect?

    • Lots of training/certifications on technologies that we work with that you might need to study up on.
    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Travel Expert

    Full time
    Toronto
    Canada

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    Do you have Travel Industry, Customer Service or past Tour Guide experience? Do you like fast-paced tech environments? Do you love to travel? If so, TourRadar's Customer Support Team needs you!

    We are currently looking for a Travel Expert to join our Toronto office. The ideal candidate will be enthusiastic, customer service & sales focused, enjoy challenging work and most importantly love to travel!

    Your responsibilities:

    • Handling bookings for customers, which occur online
    • Chatting with customers via instant messenger, email or by telephone
    • Supporting customers who have either found a specific tour on TourRadar.com or are undecided between a number of options
    • Answering customer questions and providing information in a professional manner
    • Making sure the customers’ questions are answered promptly and accurately. If you can’t find the answers, you will need to think fast and be resourceful to find the right response
    • Encouraging customers to book with us
    • Excellent product knowledge – give the customer confidence that you know and understand our product
    • Handling booking cancellations, changes, payment issues, and adjustments


    Who you are

    • You have at least 1-2 years of experience in customer care/support and strong sales background/records
    • Preference shown to travel agents, sales professionals, customer service agents or former tour guides
    • You have exceptional grammar and communication skills (English)
    • You are tech savvy (Experience using Mac, familiar with online booking tools and can operate with several tools at the same time)
    • You have multitasking abilities and capable of handling high volumes of enquiries
    • Exceptional time and priority management
    • You are passionate about providing mind-blowing customer service and going that extra mile for our customers
    • You are sales driven with ability to sell via phone
    • You are open-minded, love challenges, enthusiastic to learn and interested in travelling
    • You don´t know the meaning of “I can’t find the answer”
    • Work permission for the appropriate country to which you are applying

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Vienna offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Business Intelligence Analyst

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are currently looking for a Business Intelligence Analyst to join our team in Vienna.

    Responsibilities:

    • Work closely with our analytics and tech departments to define key source data, required reporting metrics, assess the status of existing reporting capabilities and work with teams on go forward solutions
    • Import, scrub, transform, validate and model the data with the purpose of helping executives / strategists understand or draw insights from it
    • Identify, analyze, and interpret trends or patterns in complex data sets
    • Develop clean, concise reporting and presentations that provide insight into campaign results and recommendations for continued optimization and improvement
    • Perform data quality audits to maintain and assure data integrity
    • Proactively support and participate in product / team improvement initiatives; define new process improvement opportunities

    Requirements:

    • Solid background in mathematics, computer science, statistics
    • Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy
    • Technical expertise regarding data models, database design development, data mining and segmentation techniques
    • Good presentation and communication skills, ability to explain complex technical problems in simple words
    • Strong knowledge of and experience with relational databases, including the experience of writing the queries in SQL
    • Experience with reporting and data visualization tools
    • Experience with one or more of the programming languages like Python, R, PHP, etc.

    Bonus Skills:

    • Good understanding of machine learning algorithms and approaches
    • Understanding and experience with neural networks and deep learning algorithms
    • Experience with Big Data frameworks like Hadoop, Spark, etc.
    • Experience with building and maintaining data pipelines
    • Experience with Amazon Web Services
    • Experience with PostgreSQL

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
       
  • React.js Frontend Engineer

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are currently looking for a React Frontend Engineer to join our team in Vienna. Your responsibilities:

    • Bring our platform to the next level
    • Involvement in all stages of product lifecycle (from brainstorming to design and then implementation)
    • Bring our frontend code base to a new, higher standard
    • Develop single page applications that will have a huge business impact
    • Key contributor in the development of our new mobile app
    • Work closely with our design team

    Who you are

    • 2 years of experience with React and JavaScript (ES6)
    • Knowledge of functional programming principles
    • Profound understanding of SCSS/CSS
    • Familiar with the concept of state-management libraries such as Redux
    • Taste for beautiful UI
    • Experience in dealing with the version control system Git
    • Worked in an Agile environment
    • Test affine - writing tests (unit and integrations tests) is part of your development workflow
    • Good verbal and written English communication skills

    Bonus Skills

    • Experience with react-native, PWA (progressive web apps) and animations in ReactJS
    • Familiar with TypeScript, Babel, Webpack and StoryBook
    • Experience with AngularJS 1.6 code

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • VP of Engineering

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We have achieved great success in building critical mass on both sides of the marketplace (operators and consumers) and momentum is accelerating.  We have recently raised a Series B to invest in the organisational and technical infrastructure required to support the next order of magnitude of scale.


    The Role:

    We are now looking to appoint a VP of Engineering to lead technology and engineering as we embark upon the modernisation and internationalisation of the platform and product set. The original monolithic tech stack, which served well to prove the model, now needs to be re-architected for scale. The monolith needs to be broken-up, inflight, and transitioned to a microservices architecture hosted on public cloud that enables flexibility and pace in development. 

    Our mid-sized engineering team will need to triple in size over the next 12 months size in order to drive the transformation and growth that we anticipate and the VP of Engineering will need to manage this growth and structure a modern tech function broken into full stack feature-based sub teams.

    Although we are already international in our B2B reach and B2C market, the consumer side is restricted to a sole language, English, and so predominantly the relevant markets of the UK, US, Australia, and Canada. There is a need to introduce multi-language capabilities to the platform in order to truly internationalise our marketplace. Understanding the complexity of this transition to a truly international product is a requirement of any future leader of technology for this global travel technology business.

    There is a strong emphasis on company culture at TourRadar. Any successful candidate will need to bring an energy and proactive approach along with an affinity for travel. The spirit of adventure and exploration informs the business across all functions and binds the people within the organisation.

    Technical Ability

    • Computer Science / engineering graduate from a leading university.
    • Architecturally-minded, engineering leader.
    • Experience of designing web scale, microservices architectures on public cloud infrastructure, along with expertise in the architecture and integration of applications into existing web stacks without performance issues.
    • Experience of transitioning a monolith platform to a microservices architecture.
    • Ability to join technology to markets through product development.

    Industry

    • Technical/Engineering leadership in a travel tech, marketplace/aggregator, or eCommerce technology company with a developed logistics component.
    • Experience of B2B would also be an advantage, alongside experience of managing partnerships with service suppliers and partnerships from a technology standpoint.
    • Experience of broad based API integration and exposure to data science (ML / AI / NLP).
    • To have worked in a start-up environment, understanding the entrepreneurial nature of businesses at this stage.
    • An understanding of Venture Capital and/or Private Equity backed businesses is desirable.

    Leadership

    • Must be able to provide technical leadership to a highly technical team, earning their respect, whilst providing them with a defined technology roadmap.
    • Experience of building, leading, and scaling engineering and development teams. Ideally, with exposure to various structures including in-house, near-shore, and outsourcing.
    • Comfortable setting a technical product vision and taking ownership of technology choices.
    • Excellent communicator and issue resolver.
    • Well versed in designing feature based, autonomous engineering/UX teams with meshed DevOps.
    • Able to interface with founders, investors and corporate stakeholders.
    • Can articulate technology vision and delivery strategy in a language that enables discussion with a technical and non-technical audiences.

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Team Lead - Software Engineering

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture-backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travelers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are currently looking for a Team Lead - Software Engineering to join our team in Vienna.

    Your responsibilities will be:

    • Management of a team of senior engineers focused on the design and development of complex, business-critical systems
    • Being involved in all stages of product lifecycle (from brainstorming to design and then implementation)
    • Working on projects which can include API strategy as well as website enhancements/relaunches, processing the data feed of our partners, improving performance, setting up testing frameworks, etc.
    • Working closely with our management and tech team

    Who you are:

    • 5+ years of Web development experience (including front and back end on the LAMP stack)
    • 1+ years of tech lead experience
    • Worked with multiple MVC frameworks, such as CodeIgniter, Laravel or CakePHP
    • Profound understanding of PHP5+, XML, SQL/MySQL, HTML5, CSS3 and JavaScript
    • Experience in design/consumption of APIs
    • Experience with RDBMS (schema design, indices, caching)
    • Experience with unit and integration testing
    • Worked in an Agile environment
    • Experience with Continuous Integration and Continuous Deployment
    • Solved performance problems and architectural challenges and basic understanding of fundamental design principles of a scalable application
    • Experience with RESTful, SOAP and RPC APIs
    • Experience in dealing with the version control system Git
    • Good verbal and written English communication skills

    Bonus Skills

    • Fluent in multiple programming languages
    • Experience with Payment Service Providers
    • Experience with processing large dataset
    • Experience with client-side frameworks, such as AngularJS

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Toronto offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Public Relations / PR Manager

    Full time
    Toronto
    Canada

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    What you will be doing:

    • You will be responsible the ongoing development of the global public relations strategy for TourRadar with a specific focus on the North American market
    • Attend conferences and industry events to develop and foster relationships with journalists
    • Work closely with the leadership team to organize interviews and gather quotes to successfully pitch media stories
    • Conceptualize, plan and execute media dinners and events
    • Pitch media on a regular basis to ensure we have ongoing mentions and features in business, travel and tech publications
    • Write press releases and stories for media that support TourRadar’s overall strategy and brand
    • You will be digging through our data trends to find stories to pitch media
    • Analyze and report media coverage
    • Keep up to date with news trends and pitch reactive stories to breaking news
    • Award applications
    • Look into conferences where we can speak and apply for opportunities

    Furthermore, your profile includes the following:

    • 4+ years in the public relations industry (bonus if in travel or tech)
    • A strong list of media contacts in travel & media, lifestyle, tech or business preferred
    • Self-starter who is ready to dive in right away and start pitching
    • An understanding of data and how to use it to enhance media stories
    • Excellent writing and communication skills

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Cruise Consultant

    Full time
    Toronto
    Canada

    TourRadar is an early stage, venture-backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travelers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    The Cruise Specialist is to sell river cruise itineraries to potential customers while establishing and maintaining quality customer relationships by delivering exceptional customer service and achieving sales goals.

    As a Cruise Specialist you will:

    • Handle inbound sales calls from prospective clients as well as respond promptly to online inquiries, emails and online chats
    • Use your expert cruise knowledge to assist customers with suggestions and ideas on itineraries and products from various River Cruise Operators
    • Make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, pre/post cruise land packages, hotel, transfers, etc.
    • Check availability and price, attempting to close the sale on every opportunity
    • Build and maintain effective relationships with new and existing consumers
    • Work towards achieving monthly targets

    We are looking for someone who:

    • Substantial knowledge of the cruise industry
    • Demonstrate professional communications skills both verbal and written
    • Maintain strong working knowledge of various River Cruise Line products, including fleet and ship itineraries.
    • Proven record of excellent customer service and retention skills.
    • Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.
    • Problem-solving, research and resolution skills.
    • Availability to work variable shifts, including weekends
    • A genuine desire to achieve results, both personally and as part of a successful team
    • Open to and stimulated by constant change – we are growing so things will change but this means more opportunities for you

    Qualifications

    • A minimum of 1 years recent experience in selling cruise and ideally with personal cruise experience
    • Salesforce CRM System experience is a plus

    What we can offer you:

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Vienna offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Sr. Mobile Product Manager

    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominantly serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    As a Product Manager, you will be responsible for planning, specifying and delivering TourRadar's mobile strategy. Your responsibilities would include requirements gathering to leading the development team to push through all mobile initiatives for both TourRadar's customers as well as business partners. You would be responsible for defining the entire project scope, new features and monitoring to support the strategic goals of the company. You will build features from existing ideas and develop new ones based on detailed data analysis.

    You must have a good understanding of mobile user experience while at the same time have a solid technical understanding and be familiar with new tech trends. You will work closely together with the Design/UX & development teams to define, plan and release product requirements. At the same time, you will work with the customer support team to understand the customer’s pain points and address these pain points with the product releases.

    This role is based in Vienna, Austria.

    Key responsibilities

    • Together with the UX and Development team define and prioritize mobile features based on the strategic goals
    • Work with UI/UX & Tech teams to bring engaging mobile user experiences to life
    • Provide ongoing analysis of product effectiveness using a data-driven approach
    • Define and document product requirements, features and functionality
    • Generate ideas that are focused on driving sales, acquiring new customers, retaining existing customers and building brand loyalty
    • Manage the entire product line life cycle from requirements to release
    • Define, set up and manage test cases and test suites together with the QA team
    • Working together with the marketing team to optimize the mobile onboarding in order to lower customer acquisition costs
    • Define and monitor user acceptance test and all releases to ensure the apps are always running and as bug-free as possible.

    Requirements

     

    • 3+ years product/project management experience of mobile applications (iPhone & Android)
    • Experience in managing a product roadmap
    • Experience with sprint planning with daily standups, and task prioritization with the development team
    • Experience in product specifications, including process flow diagrams
    • Experience working in an Agile Development environment (ie. Scrum, Kanban)
    • Experience with ASO optimizations
    • Experience with defining test suites and test cases
    • Solid understanding of different attribution models in order to monitor and optimize marketing campaigns
    • Work experience with e-commerce website and apps is a plus
    • Experience with wireframe tools such as Balsamiq or Axure
    • Excellent communication skills
    • Bachelor or Master Degree in computer science, business or marketing
    • Solid understanding of Mobile Analytics / Google Analytics

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Customer Support Team Lead

    Toronto
    Canada

    TourRadar is an early stage, venture-backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominantly serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.


    Do you have Travel Industry, Customer Service or past Tour Guide experience? Do you like fast-paced tech environments? Do you love to travel? If so, TourRadar's Customer Support Team needs you!


    We are currently looking for a Travel Expert to join our Toronto office. The ideal candidate will be enthusiastic, customer service & sales focused, enjoy challenging work and most importantly love to travel!

    Your Responsibilities

    • Hiring and training new hires
    • Hold a weekly regional team meeting to focus & motivate the team on goals & targets
    • Effectively leading, coaching and developing your team of Sales & Support consultants
    • Working with other TL’s to set CS team goals that align with TR vision and deliver TR business objectives
    • Represent TourRadar regionally in all CS related activities
    • Work closely with local operators BDMs & CS team leaders to optimize booking & enquiry processes for efficient processing of bookings & relationship building
    • Effective communication with global team members, other TR departments and within Asana, Skype and all TR systems
    • Regularly motivate, train and assist TourRadar team members with their CS immersion hours per month
    • Demonstrate ability as a fully functional CS team member and can lead from the front

    Processes & Reporting

    • Regular 1 to 1’s with team members to support their personal development & motivation
    • Team roster completed 6 weeks in advance, based on Tableau forecast to handle volume and peak sale periods
    • Maintaining & monitoring customer service quality and standards for the team
    • Implementing and adhering to daily, weekly and monthly systems & processes for reporting and quality control
    • Regular communication with CS leadership team to maintain consistent communication, processes and focus across all regions
    • Driving financial results and KPI’s
    • Reporting on team performance and figures from Tableau reports - understanding data to better improve team performance

    Innovation

    • Improve the customer experience and optimization of the TR website through feedback to product, marketing and tech teams
    • Actively devising and driving innovations to CS team processes
    • Devising regional incentives with other TL’s for team motivation
    • Actively driving an increase in revenue through efficiency improvements and process optimizations for CS

    Who you are

    • Proven work experience as a team leader or supervisor
    • Decision-making skills
    • Multitasking abilities and capable of handling high volumes
    • Exceptional time and priority management
    • You are open-minded, love challenges and lead by example
    • In-depth knowledge of performance metrics

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Vienna offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Monthly team outings
    • Great career opportunities and individual development plan
  • Frontend Software Engineer

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture-backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travelers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    Your responsibilities

    • Develop new user-facing features
    • Promote usability best practices
    • Build reusable code and libraries for future use
    • Ensure and promote high-level frontend software development standards for TourRadar Engineering
    • Ensure the technical feasibility of UI/UX designs
    • Optimize applications for maximum speed and scalability
    • Stay up-to-date on emerging technologies
    • Collaborate with experienced teams

    Required skills:

    • Web development experience incl. HTML5 and CSS3
    • Strong JavaScript skills (incl. ES2016, jQuery, Zepto)
    • Taste for beautiful UI
    • Profound understanding of SCSS/CSS
    • Knowledge of modern Web APIs, responsive design and mobile first approach (incl. supporting IE11, iOS, Android etc.)
    • Solid understanding of build systems and module bundling e.g. gulp, webpack
    • Front-end testing (Unit and E2E)Understanding of HTTP/2 protocol features
    • Version Control with Git

    Bonus Skills

    • UI/UX design experience
    • Understanding of SEO fundamentals
    • Experience with PWA
    • Experience with frameworks and/or libraries e.g. React, AngularJS, Backbone, Ember
    • PHP / MySQL experience
    • Server-side templating frameworks (e.g. Smarty, Twig)


    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Paid Social Media Advertising Specialist

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    Do you love travel and online marketing? What about fast-paced environments and a global team atmosphere?
    If yes, TourRadar is the perfect fit for you. We’re looking for a Paid Social Media Advertising Specialist to join us in our Vienna Head Office. The ideal candidate is enthusiastic and determined to join our multinational team who likes working in a fast-paced environment, enjoys challenging work, thrives while working independently (and in a group) and most importantly loves travel!

    What you’ll be doing

    Responsible for managing and executing paid social media plans flawlessly
    Create advertising campaigns, monitor and optimize bids, budgets, creative, etc. across paid social channels including Facebook, Instagram, Pinterest & Snapchat
    Manage and expand targeting for all types of social ads
    Develop ad creatives and ad copy with the support of in house marketing designers
    Develop and maintain internal reports and make high-level observations/recommendations.
    Keep track of campaign pacing, budgets, budget recommendations and results
    Work closely with the marketing team to support initiatives and test new opportunities.
    Maintain awareness of social marketing trends and best practices to test and execute

    Desired Skills and Experience

    3-5 years online marketing experience, preferably in social media advertising, search engine marketing, or digital display media buying
    Degree, preferably in marketing or a technical discipline or relevant work experience
    Strong analytical skills
    High level of independence and self-motivation
    Ability to multitask and handle a number of projects at once
    Ability to make last minute, quick decisions
    A love of testing and experimentation
    Proficient in Excel or Google Sheets
    Familiar with Facebook Ads Manager, similar ads management tools, and/or 3rd party ad tracking technologies
    A demonstrated passion for and understanding of social media platforms and their ad offerings
    Excellent written and verbal communication skills
    Passion for travel

    Please bear in mind that we do not sponsor Visa for this role
    What can you expect?
    International work environment with English as the working language
    The stability and excitement of working for a fast scaling Series B funded startup
    Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    Regular team outings
    Great career opportunities and individual development plan
    Cake on your birthday!

  • Accounting Specialist

    Full time
    Vienna
    Austria

    We are looking for a brilliant Accountant in our main offices in Vienna.

    Responsibilities

    • Accounts payables and receivables

    • Account reconciliations, supplier and customer queries

    • Asset accounting & bank accounting

    • Accounting of operational expenses and taxes

    • Support in preparation of tax returns

    • Preparation of bank payments

    • Support in preparation of a monthly closing

    • Continuous improvement of accounting processes

    • Respond to telephone and email queries in a timely manner

    • General administration - filing, archiving, preparing documents, etc.

    • Fulfilling some controlling tasks, preparation of ad-hoc reports and other ad-hoc duties duties

    • Support VP Finance and others in the finance team

     

    Requirements

    • Education with focus on accounting
    • Balance sheet accountant / chartered accountant examination is an advantage
    • At least 3 years professional experience in accounting, preferably in Austria
    • Experience is a tax advisory firm, especially big 4 an advantage
    • Experience in balance sheet preparation is an advantage
    • Fluent German and proficient in English
    • Experience with Excel using pivot tables and vlookups is an advantage
    • Experience with Netsuite is an advantage
    • Accurate and structured way of working
    • Great communication and social skills
    • High reliabilityTeam player


    What can you expect?


    International work environment with English as the working language
    The stability and excitement of working for a fast scaling Series B funded startup
    Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    Regular team outings
    Great career opportunities and individual development plan
    Cake on your birthday!

  • Head of Design

    Full time
    Vienna
    Austria

    We are currently looking for a Head of Design to join our HQ in Vienna. As the Head of Design, you will lead the design & brand teams and will be in charge of setting the design workflow and team structure that will enable streamlined collaboration between our designers, our product, our marketing, and engineering teams at scale.

     

    Responsibilities

    At TourRadar, creating beautiful and functional designs that contribute seamlessly to user experience, brand consistency and ultimately revenue, is critical. We need to ensure that our design teams are able to execute at scale without loss in quality and speed.

    • Lead TourRadar’s design team, collaborating with stakeholders around the company to understand the needs of their teams and establishing a team structure
    • Lead weekly meetings and strategy sessions to coordinate the teams following business goals.
    • Together with the CTO and Head of Product, establish a workflow and structure which allows product teams to work autonomously
    • Make design decisions based on input from BI, company’s vision and overall strategy
    • Continuously contribute ideas that are focused on streamlining the customer journey and that generate unique brand perception
    • Hire, onboard, train, and mentor new team members

    Requirements

    • Degree in design, or similar creative field
    • Must be pragmatic and have an exceptional ability to empower and manage teams of designs and usability experts
    • Minimum 2 years experience working in startup environment
    • Experience with performance driven e-commerce websites / marketplaces
    • 5+ years of experience as a product designer with proven experience leading design efforts on successful and complex products.
    • Experience leading 3+ person collaborative design teams
    • Ability to create and work towards an overall product design vision that meets and enhances business goals across the company
    • Excellent communication skills

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Technical Product Manager

    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    As a Product Manager, you will be responsible for planning, specifying and delivering product and new features to support the strategic goals of the company. You will build features from existing ideas and develop new ones based on data analysis.

    You must have a good understanding of user experience while at the same time have a solid technical understanding and be familiar with new tech trends. You will work closely together with the Customer Support & engineering teams to define, plan and release the product requirements. At the same time, you will work with the customer support team to understand the customer’s pain points and address these pain points with the product releases.

    This role is based in Vienna, Austria.

    Key responsibilities:

    • Together with the Customer Support and Development team define and prioritise features based on the strategic goals
    • Bring engaging user experiences to life
    • Provide ongoing analysis on product effectiveness using a data driven approach
    • Define and document product requirements, features and functionality
    • Generate ideas that are focused on bringing clarity and efficiency to our customer support team as well as our customers
    • Manage the entire product line life cycle from requirements to release
    • Define, setup and manage test cases and test suites together with the QA team
    • User acceptance test and monitor all releases to ensure the product is always running and as bug free as possible.

    Requirements:

    • Extensive experience in product / project management experience, ideally building scaled customer support technical solutions
    • Experience in managing a product roadmap
    • Experience with sprint planning with daily standups, and task prioritization with development team
    • Experience in product specifications, including process flow diagrams
    • Experience working in an Agile Development environment (ie. Scrum, Kanban)
    • Experience with defining test suites and test cases
    • Experience with wireframe tools such as Balsamiq or Axure
    • Excellent communication skills
    • Bachelor or Master Degree in computer science, business or marketing
    • Solid understanding of Google Analytics

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • React Frontend Engineer

    Full time
    Toronto
    Canada

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are currently looking for a React Frontend Engineer to join our team in Toronto. Your responsibilities:

    • Bring our platform to the next level
    • Involvement in all stages of product lifecycle (from brainstorming to design and then implementation)
    • Bring our frontend code base to a new, higher standard
    • Develop single page applications that will have a huge business impact
    • Key contributor in the development of our new mobile app
    • Work closely with our design team

    Who you are:

    • 2 years of experience with React and JavaScript (ES6)
    • Knowledge of functional programming principles
    • Profound understanding of SCSS/CSS
    • Familiar with the concept of state-management libraries such as Redux
    • Taste for beautiful UI
    • Experience in dealing with the version control system Git
    • Worked in an Agile environment
    • Test affine - writing tests (unit and integrations tests) is part of your development workflow
    • Good verbal and written English communication skills

    Bonus Skills:

    • Experience with react-native, PWA (progressive web apps) and animations in ReactJS
    • Familiar with TypeScript, Babel, Webpack and StoryBook
    • Experience with AngularJS 1.6 code

    What can you expect?

    • International work environment
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Vienna offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Frontend Software Engineer

    Full time
    Toronto
    Canada

    TourRadar is an early stage, venture-backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travelers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    Your responsibilities:

    • Develop new user-facing features
    • Promote usability best practices
    • Build reusable code and libraries for future use
    • Ensure and promote a high-level frontend software development standards for TourRadar Engineering
    • Ensure the technical feasibility of UI/UX designs
    • Optimize applications for maximum speed and scalability
    • Stay up-to-date on emerging technologies
    • Collaborate with experienced teams

    Required skills:

    • Web development experience incl. HTML5 and CSS3
    • Strong JavaScript skills (incl. ES2016, jQuery, Zepto)
    • Taste for beautiful UI
    • Profound understanding of SCSS/CSS
    • Knowledge of Modern Web APIs, responsive design and mobile first approach (incl. supporting IE11, iOS, Android etc.)
    • Solid understanding of build systems and module bundling e.g. gulp, webpack
    • Front-end testing (Unit and E2E)Understanding of HTTP/2 protocol features
    • Version Control with Git

    Bonus Skills:

    • UI/UX design experienceUnderstanding of SEO fundamentals
    • Experience with PWA
    • Experience with frameworks and/or libraries e.g. React, AngularJS, Backbone, Ember
    • PHP / MySQL experience
    • Server-side templating frameworks (e.g. Smarty, Twig)

    What can you expect?

    • International work environment
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • General Application

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide.

    Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach.

    With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    NONE OF THE ROLES CAUGHT YOUR ATTENTION BUT STILL WANT TO SHARE YOUR PROFILE WITH US? This is the right place!

    If you are not sure which role would suit you or simply you haven't found the right role for you, then just apply to this generic opening!

    We will collect your application and see if can match with one of our current or future openings.

    For the moment, make sure you keep travelling!

    You can also find us on social media and other channels:

    YOUTUBE: https://www.youtube.com/user/tourradar

    LINKEDIN: https://www.linkedin.com/company/tourradar/

    FACEBOOK: https://www.facebook.com/TourRadar/

    XING: https://www.xing.com/companies/tourradar

    PINTEREST: https://www.pinterest.at/tourradar/

    INSTAGRAM: https://www.instagram.com/tourradar/?hl=en

    SNAPCHAT: https://www.snapchat.com/add/tourradar

    TWITTER: https://twitter.com/TourRadar?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

    GLASSDOOR: https://www.glassdoor.co.uk/Overview/Working-at-Tourradar-EI_IE885412.11,20.htm

     

    What can you expect?


    International work environment with English as the working language

    The stability and excitement of working for a fast scaling Series B funded startup

    Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations

    One familiarisation trip per year to experience our product along with 500 Euros towards your airfare

    Regular team outings

    Great career opportunities and individual development plan

    Cake on your birthday!

     

    #gotouring

    TourRadar HR Team

  • Senior UI / UX Designer

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide.

    Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    As a senior UI / UX designer you will support our product team on improving our site and developing new features. You will also work hand in hand with tech and design teams improving and extending our Atomic Design System.

    Responsibilities

    • Gather and evaluate user requirements in collaboration with product managers
    • Illustrate design ideas using process flows and sitemaps
    • Develop mockups and prototypes that clearly illustrate a specific functionality
    • Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems
    • Conduct layout adjustments based on user feedback
    • Be able to follow and improve atomic guidelines and maintain them aligned with our identity

    Requirements

    • Excellent execution of innovative and effective digital communications, interface design and interaction design experiences across different digital platforms
    • Experience working with the latest versions of Sketch and InVision. Any other prototyping tool would be a plus.
    • A degree in Design, Interaction Design, Visual Studies or other design-related field is preferred
    • Demonstrates excellent design aesthetic and awareness of design trends and innovation
    • More than amazing typography skills
    • Good understanding of the technical possibilities and limitations of web development
    • Strong organisational skills and high level of attention to detail
    • Team spirit and ability to communicate and work hand in hand with stakeholders

    What can you expect?

    International work environment with English as the working language
    The stability and excitement of working for a fast scaling Series B funded startup
    Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    Regular team outings
    Great career opportunities and individual development plan
    Cake on your birthday!

  • Content Editor

    Full time
    Toronto
    Canada

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide.

    Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach.

    With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.


    The Content Editor is responsible for developing and supporting creative projects for a variety of channels including (but not limited to) digital, social, product and in-house material. They will be primarily responsible for pitching and producing content for TourRadar’s online magazine Days to Come. This position gives the opportunity to hone creative skills while working with a team in a collaborative environment.

    Key Responsibilities

     

    • Ensure that web content meets established editorial, quality, and industry standards for the diverse TourRadar customer base
    • Work alongside Content Coordinator to plan, coordinate, and edit content for publication
    • Review proposals and drafts for possible publication
    • Develop story or content ideas, considering reader/audience appeal
    • Research, plan, edit and produce various written materials for publication in online format and occasionally print
    • Prepare monthly story pitches and participate in group brainstorming sessions for our online magazine as well as both regional and global marketing campaigns
    • Performs other job-related duties as assigned

     

    Your Qualifications

    • Bachelor’s degree in English, Journalism, Communications or related field
    • Exceptional spelling, grammar, punctuation and proofreading skills
    • Creative thinker with strong communication skills, able to effectively communicate concepts to management and team
    • Collaborative, highly organized and skilled at balancing multiple tasks and deadlines
    • Experience with Wordpress is preferred but not required
    • Travel experience and related industries is appreciated

     

    What can you expect?
    International work environment with English as the working language
    The stability and excitement of working for a fast scaling Series B funded startup
    Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    Regular team outings
    Great career opportunities and individual development plan
    Cake on your birthday!

  • Travel Expert

    Full time
    Brisbane
    Australia

    What is TourRadar?

    TourRadar is the No.1 marketplace to compare and book multi-day tours online and works with hundreds of different tour operators all over the world. We are looking for a native English speaker to join our Brisbane office as part of the global, multinational team. The ideal candidate will be enthusiastic, customer service & sales focused, enjoy challenging work and most importantly loves to travel! 

    Challenges and opportunities of the job

    You must be able to work independently and enjoy working in a fast-paced team atmosphere. Self-motivation is an asset. You will have the chance to bring forth all your travel related experiences to help shape TourRadar as the best place to review and book multi-day tours. We encourage all our team to bring an open mind, new ideas and look forward to sharing your input with the entire team. The work will be challenging because the industry we work in is continuously evolving and we are pioneering many new innovations. Finally, the workplace is friendly, where we share a common workspace and there are few formalities i.e no suits, no ties, but rather jeans and t-shirts.

    For this role, you must have travelled outside of Australia for collectively 8 weeks over the past 8 years or have lived abroad for more than 3 months. Preferably you would have experienced a multi-day tour or two as well :) If you already work in the travel industry or have worked previously in the industry, and you have an interest in working solely with multi-day tours, you can apply too!

    What can you expect?

    All our bookings occur online, so you will be responsible for chatting with customers via instant messenger, email or by telephone who have either found a specific tour on TourRadar.com or are undecided between a number of options. You will be tasked with making sure the customer's questions are answered promptly and accurately so that they are happy to book with us, then assisting travellers throughout the booking process.
    When you can't find the answers you will need to think fast and be resourceful to craft the right response. Naturally, you will also have to deal with customer issues and handle booking cancellations, changes, etc. Finally, being able to close the sale is key to the success of this position (note: all enquiries are inbound as we don't do cold calling).

    We are offering a full-time position, with a salary to be negotiated based on your experience. Other benefits include team building activities, free laughs and finally being able to join a team of international enthusiastic people who love what they do (take care it is contagious!).

    Requirements:

    - Three years experience in a Retail Role
    - Experienced travellers
    - Sales focused and a natural at customer relations
    - Exceptional grammar and communication skills
    - Multi-tasking abilities and speedy typing skills
    - Capable of handling high volumes of enquiry
    - Passionate about providing mind-blowing customer service
    - Open minded thinking
    - Love challenges
    - Enthusiastic to learn
    - Love travelling
    - Doesn't know the meaning of "I can't find the answer"

    Compensation:

    - Your salary is based on your experience and skill
    - Work in an international environment based out of a start-up style office
    - Learn what it's like to create something new
    - Be part of a great team of like-minded people
    - Be part of a start-up changing the group tour industry

    Please include in your cover letter:
    - Where in the world you have travelled
    - How long you travelled for
    - Which tour/s you've done and when

    What can you expect?
    - International work environment with English as the working language
    - The stability and excitement of working for a fast scaling Series B funded startup
    - Opportunity for “team exchange” scheme whereby you can work in one of our other two - global locations
    - One familiarisation trip per year to experience our product along with 500 Euros towards  your airfare
    - Regular team outings
    - Great career opportunities and individual development plan
    - Cake on your birthday!

  • Business Development Coordinator

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach.

    With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are looking for a Business Development Coordinator (BDC) to join our Vienna office to support our team of Business Development Managers (BDMs) who are responsible for tour operator relationships across the whole Europe-Africa region.

    Someone customer­ service focused, enthusiastic to start on a career in Sales & Business Development and wants to join our multinational team. They must like working in a fast­ paced tech environment, enjoy challenges, relish working independently and most importantly love to travel! If you're keen to start learning the business, we encourage you to apply!

    Challenges and opportunities of the job?

    This position is responsible for supporting the team of BDMs as they work to grow sales with existing accounts and on-board new tour operators to the TourRadar platform.

    Your tasks will include monitoring and responding to the team inbox, preparing communication materials and maintaining reporting records as well as documenting and tracking progress arising from meetings with key partners and internal stakeholders.

    Understanding and being comfortable with basic technology is a must. Through provided training you will support the BDMs by creating online promotions for tour operators, assessing and responding to new applications to join TourRadar, creating user accounts for new tour operators and working with a range of internal team to ensure all operators are setup on the TourRadar website in a timely manner.

    You must enjoy working in a team atmosphere as the Co-ordination role will require you to liaise with our International teams for marketing, design, technology and more, to ensure that pending tasks for the BDMs are tracking to complete in a timely manner.

    You will have the chance to develop experiences as a travel professional to shape TourRadar and your own future growth as a Business Development Manager.
    We encourage all our team to bring an open mind, ideas and look forward to be able to communicate your thoughts with the entire team.

    What can you expect?

    Building an understanding of the products offered by TourRadar partners across the globe will help you to understand the full operating scope of TourRadar.
    You will acquire knowledge of the TourRadar system to enable you to develop training materials, blogs and other content to support tour operators and BDMs.
    Customer service is key as we connect new partners, on­board their inventory and train their team.
    The work will be challenging because the industry we work in is continuously evolving and we are pioneering many new things.
    We are offering a full time position, with a salary to be negotiated based on your experience.
    Other benefits include team building activities, free laughs and finally being able to join a team of international enthusiastic people who love doing what they do.

    Requirements:
    3 years experience minimum in a customer facing role.
    Excellent interpersonal skills and ability to relate directly in person and online.
    Experience with updating process and training documentation.
    Personal and/or professional travel experience to areas in which TourRadar sells.
    Good computer skills.
    Well-organised and responsible with an aptitude in problem-solving.

    Other skills and attributes:
    Natural self starter, able to prioritise multiple responsibilities
    Extroverted, comfortable networking with partners to create beneficial business relationships 
    Ability to think creatively to develop marketing materials & find solutions
    High standards of customer service and excellent communication/presentation skills 
    Outstanding organisational skills
    Problem solving and decision making capacities
    Friendly, flexible and a sense of humour
    Crave challenges, a real self starter!
    Enthusiastic to learn
    Passion for the travel industry

    What can you expect?
    International work environment with English as the working language
    The stability and excitement of working for a fast scaling Series B funded startup
    Opportunity for “team exchange” scheme whereby you can work in one of our other two global locations
    One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    Regular team outings
    Great career opportunities and individual development plan
    Cake on your birthday!

  • Quality Assurance (QA) Internship

    Part time
    Vienna
    Austria

    TourRadar is an early stage, venture-backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travelers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    This position will begin as a full or part-time internship with the opportunity to move to a full-time, permanent position within 3 to 6 months.

    What you can expect

    • You will work to ensure that our website works flawlessly for our customers on multiple mobile devices and browsers
    • Support the dev team in testing different features
    • Assist with testing in the release process

    Who you are:

    • As an ideal candidate for this position, you have a passion for quality and a really good eye for detail.
    • You are willing to critically question product owner decisions based on analysis and factual information. 
    • You also have a strong interest in working in a fast-paced international travel tech startup.

    Your profile includes the following:

    • Hands-on approach to get things done, prioritize and resolve issues effectively, always keeping our customers and users at top of mind
    • Ability to work under pressure in a vibrant environment and keeping on top of KPIs
    • A huge thirst for knowledge and open to learning possibilities
    • Excellent English language skills (native, or near-native English levels)
    • Knowledge in HTML, CSS, JS, PHP and Selenium is a plus

    Why you should work at TourRadar:

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Software Engineering Internship

    Part time
    Vienna
    Austria

    TourRadar is an early stage, venture-backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travelers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominantly serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    This position will begin as a full or part-time internship with the opportunity to move to a full-time, permanent position within 3 to 6 months.

    Some of your responsibilities will be as follows:

    • Learning from and pair-programming with our senior engineers
    • Participation in all stages of the product lifecycle (from brainstorming to design to implementation)
    • Working on projects which can include API strategy as well as website enhancements/relaunches, processing the data feed of our partners, improving performance, setting up testing frameworks, etc.
    • Write production code in your first week!
    • Having the possibility to become a full-time software engineer upon completion of this internship

    You are interested in:

    • Developing your software engineers skills working within the LAMP stack
    • Javascript frameworks such as React JS and Angular JS
    • PHP frameworks, such as Symfony, Laravel and CodeIgniter
    • Learning how to design and consume APIs
    • Working within microservices architecture
    • Interest in working with RDBMS (schema design, indices, caching)
    • Interest in automation (automated testing, delivery pipelines, unit tests, codeception, selenium)
    • Interest in working within an Agile environment
    • Interest in learning more about Continuous Integration and Continuous Deployment
    • Good verbal and written English communication skills

    What can you expect?

    • International work environment with English as the working language
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Regular team outings
    • Brand new office in the city center (1010 Vienna) including a foosball table and barbecue area
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • SEO Content Marketing Specialist

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    With full in-house teams including marketing, tech, SEM and SEO, there is huge potential for personal growth and career development. We are currently looking for an SEO Content Specialist who will actively contribute to a team that is making a big impact on the multi-day tour industry.

    As an SEO Content Specialist you will be responsible for coming with up content ideas, writing content specifications for our writers, and promoting the content through outreach. The role will consist of content creativity combined with a focus on analytical thinking. As SEO is a core element of the business, you will be exposed to working with other departments, particularly the product and marketing teams.

    Our ideal candidate has an analytical mindset with a creative flair. You have experience in a similar role doing content marketing with a strong focus on SEO and a track record of data-based decisions that have lead to significant increases in organic traffic.

    You are a true internet native with a passion for digital marketing, someone that understands how people use search engines, you have experience completing outreach and link building at scale, and you constantly look back at previous content to see how it is performing. SEO and content marketing has rapidly evolved over the last few years, and you have stayed on top of these changes through your hunger to learn about the digital marketing industry.

    Responsibilities and Tasks:

    • Find new topics and ideas for our online magazine, Days to Come, with a focus on generating organic traffic:
    • Complete keyword research
    • Write specifications for our writers who will write the article
    • Check what has been written is optimised for SEO and organic traffic
    • Ensure articles are optimised not only for targeting search volume but also appealing to be linked to

    Overseeing SEO content and production aligns to business goals:

    • Finding topics and ideas that can be scaled
    • Setting up of processes for accelerating content growth
    • Providing ideas for content that isn’t necessarily just stories / articles, but can take many forms
    • Coming up with content and promotion ideas that will assist in increasing revenue, not just traffic

    Making sure articles are SEO optimised for maximum organic traffic:

    • Title, Description, H1, H2, H3 etc
    • Relevant topic, subtopics and shoulder topics
    • Linking internally to other relevant articles, tours or category pages
    • Experimenting and analysing what is / isn’t working, and then optimising and following up

    Oversee content promotion and outreach:

    • Focus on generating traffic and backlinks
    • Reporting on outreach efforts
    • Measuring the ROI on outreach and content promotion strategies

    Assigning tasks and coordinating our web research team:

    • Prioritising tasks according to business impact
    • Writing clear specifications in tasks for them to complete
    • Reporting on effectiveness of projects being worked on
    • Forecasting project duration, time required, resource requirements

    Required Skills and Knowledge

    • Expert level understanding of the relationship between content and SEO
    • Expert level on-page SEO optimisation skills
    • Expert level content promotion, outreach and linkbuilding skills
    • Excellent written and verbal communication (English)
    • Keyword research using Adwords, autosuggest, Google trends, web research
    • Extensive experiences with Google Analytics with an ability to measure, assess and draw conclusions from data
    • Critical thinking skills, basing decisions on relevant stats and data
    • Working level knowledge of Google Sheets / MS Excel
    • Ability to work autonomously and set priorities

    Experience with the following software

    • Google Analytics
    • Wordpress
    • Google Docs / SheetsGoogle Search Console / Bing Webmaster Tools
    • AdWords Keyword Planner
    • Majestic / AHREFS or similar
    • Preferably exposed to HTML / CSS / JS

    What can you expect?

    • International work environment
    • The stability and excitement of working for a fast scaling Series B funded startup
    • Opportunity for “team exchange” scheme whereby you can work in our Brisbane or Vienna offices
    • One familiarisation trip per year to experience our product along with 500 Euros towards your airfare
    • Regular team outings
    • Great career opportunities and individual development plan
    • Cake on your birthday!
  • Digital Campaign Manager

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.

    We are currently seeking a highly passionate Digital Campaign Manager to join our team based in our Vienna Office. The Digital Campaign Manager is a creative thinker who can conceptualize, execute, and close revenue producing ideas. The ideal candidate is determined to join our multinational team who likes working in a fast-paced environment, enjoys challenging work and most importantly loves travel! In this full-time marketing position you will be working with all marketing channels used in TourRadar’s marketing mix. You will work closely with our team of in-house specialists to implement campaign initiatives based on the marketing strategy.

    What to expect

    • Take the lead on small and large-scale digital campaigns.
    • Develop breakthrough concepts and ideas for the promotion and marketing of tours in the digital space.
    • Oversee the creation and delivery of creative assets and copy as needed.
    • Partner with several marketing teams to ensure communications cadence, targeting optimization and campaign execution are aligned to deliver the bottom line.
    • Monitor campaign performance, from beginning to end, to interpret and to quickly optimize campaigns.
    • Gather and aggregate various sources of data to prepare recap reports of campaign performance, spends, and sales for distribution to partners and for internal staff.
    • Work with and manage partners on select projects.
    • Apply your knowledge in all areas of Digital Marketing including Growth Hacking, A/B testing, SEO, Email/CRM Marketing, Social Media, Performance Marketing, CRO and Referral Marketing


    Your Qualifications

    • Bachelor’s or Master’s degree in Marketing or equivalent work experience.
    • Preference given to candidates with digital marketing experience as well candidates who show a strong a desire to learn and ability to pick up new skills quickly
    • 3-5 years of experience in digital/Omni-channel marketing
    • Strong communication, organization, and prioritization skills
    • Must be able to work independently with minimal supervision
    • Self-motivated with the ability to work in both a team environment and independently
    • Strong analytical and problem-solving skills a must
    • Proficient in Excel or Google Sheets
    • Familiar with Google Analytics and/or similar
    • Experience with manipulating and interpreting large data sets to generate reports which provide insights & conclusions
    • Exceptional grammar, communication and writing skills
    • Ability to quickly learn and use new technology
    • Ability to multitask and handle a number of projects at once
    • Open minded and positive team player
    • Fluent English speaker
    • Passion for travel
  • Campaign Coordinator

    Full time
    Vienna
    Austria

    TourRadar is an early stage, venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. With over 35 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional talent and are now looking to scale our team.


    We are currently seeking a well organized strategic thinker, but also hands on, diplomatic and an inspirational Campaign Coordinator to join our team based in our Vienna Office.

    The ideal candidate is eager to stretch their partnership muscles and be part of building a truly spectacular brand.
    As a Campaign Coordinator you will manage TourRadar’s content creators, identify & pursue high-impact influencer opportunities and work with partners to extend the TourRadar brand beyond our current channels and ecosystem. You will gradually take on more and more responsibility on marketing tasks including the execution of our global contests and sale promotions.
    In this full-time marketing position you will be introduced to all marketing channels used in TourRadar’s marketing mix. Our team of in-house specialists will give you in-depth insights into the strategies applied in the various stages of the funnel and you will be fully integrated into the marketing team.


    What to expect

     

    • Coordinate and schedule content production plans including, but not limited to organic content, sponsored content, contests, and digital and/or social promotions.
    • Use quantitative and qualitative data to understand customer behavior and apply those insights.
    • Work closely with various departments to implement campaign initiatives based on the marketing strategy.
    • Establish success metrics and measurements of engagements that align results with the TourRadar objectives.
    • Manage and expand TourRadar’s network of content creators and influencers.
    • Craft quality proposals, pitches and reports.
    • Deliver timely results and evaluate performance.

     

    Your Qualifications

     

    • Bachelor’s degree in Marketing or equivalent work experience.
    • Preference given to candidates with digital marketing experience as well as candidates who show a strong desire to learn and are able to pick up new skills quickly
    • Strong communication, organization, and prioritization skills
    • Must be able to work independently with minimal supervision
    • Self-motivated with the ability to work in both a team environment and independently
    • Proficient in Excel or Google Sheets
    • Familiar with Google Analytics and/or similar
    • Strong sense for analytics and reports
    • Exceptional grammar, communication and writing skills
    • Ability to quickly learn and use new technology
    • Ability to multitask and handle a number of projects at once
    • Open minded and positive team player
    • Fluent English speaker
    • Passion for travel

Just because we don't have a job posted, doesn't mean we can't make one for the right person! Got a unique set of skills, knowledge, or experience that you think would make a great contribution to our team? Then we'd love to hear about it! Get in touch here