TourRadar continues to shake up the multi-day tour industry by providing travellers with a trusted online marketplace to book life enriching experiences worldwide. With over 30 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible advice and tour booking experience to our customers. Launched in 2010, we have a full in-house team including Marketing, Design, Development, Customer Support, SEM and SEO and are now looking to scale our team.
What you can expect
You will be responsible for setting up and coordinating global and local B2C EDM and trigger campaigns including lead nurturing campaigns and other marketing-sales related processes as well as continuously analyzing and improving our email performance.
You will manage all facets of email marketing including; developing and managing execution of email marketing campaigns, audience segmentation, A/B testing, preference management and copywriting. You will be working closely with the Marketing, Business Intelligence and Engineering teams to ensure your KPI goals are reached every month. Additionally, you will also assist the Marketing Team in planning and executing various marketing campaigns.
More concretely your main responsibilities will be, but are not limited to:
Plan, coordinate & implement Marketing Automation & Email MarketingEstablish a close collaboration and communication between Marketing, Sales and IT teams
Analyse, coordinate and improve our Marketing Automation as well as all global newsletter activitiesOptimize marketing campaigns towards ROI and increase conversion rates of qualified leadsSupport teams in other departments or locations that are involved in direct mailings (global and local)
What we expect
As the ideal candidate for this position, you have a passion for online marketing and enjoy combining business knowledge with customer insights and state-of-the art technologies. You also have a strong interest in working in a fast-paced international travel tech startup.
Furthermore, your profile includes the following:
Relevant project management and email marketing work experienceKnowledge and experience with web analytic tools, email marketing systems (notably Sendgrid), marketing automatization tools, digital marketing and UXKnowledge in HTML, CSS and Photoshop is a plusHands-on approach to get things done, prioritize and resolve issues effectively, always keeping our customers and users at top of mindAbility to work under pressure in a vibrant environment and keeping on top of KPIs Excellent English language skills (native, or near-native English levels)
What can you expect?
We are offering a full-time position at the TourRadar Headquarters in Vienna, with the salary to be negotiated based on your location and experience. Our salaries are market competitive and take individual qualifications and experience into account. You will work in an international environment with English as the main working language. Other benefits include team building activities (bubble soccer, volleyball or game nights), free laughs and being able to join a team of international enthusiastic people who love doing what they do (be careful -- it’s contagious).