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Contact Us

No matter if you're a traveler who needs advice, an operator wanting to list their adventures, or a potential new partner looking to collaborate, we're excited to hear from you! Get in touch with us below or through our LiveChat.

Frequently Asked Questions

  • How to ask for more tour details?

    On TourRadar, you can request more information by navigating to the tour detail page and using the “Ask a Question” button. This will put you in contact with the operator of the tour via TourRadar.
  • How to book?

    To book a tour on TourRadar, first, browse the tours, select the one you’re interested in, and choose your preferred date. After selecting the date, click the “Book Now” button, and you’ll be guided through the booking process. You’ll need to provide personal details, confirm the itinerary, and complete the payment to finalize the booking.
  • How to modify your existing booking?

    If you want to modify your booking, log in to your TourRadar account, go to the “Tours” section, and find the specific booking you want to change. If you open the booking conversation page you will see on the right hand side options to modify your booking.
  • How to cancel?

    To cancel a tour booking, go to your account and navigate to the “Tours” section. If you open the booking conversation page you will see on the right hand side options to modify or cancel your booking. Be sure to review the cancellation policy, as fees may apply depending on how close the cancellation is to the tour start date.
  • Are flights included in the tour price?

    International flights are generally not included in the tour price. Since our travelers come from all around the world, we give you the flexibility to choose and book your flights separately. To help you with this, we’ve partnered with Kiwi, allowing you to compare flight options and book directly through TourRadar Flights Page. Some tours may offer optional flight packages, so be sure to check the tour page for specific details or visit our Are Flights Included?
  • Can solo travelers book tours?

    Absolutely! Solo travelers can definitely book tours on TourRadar. Joining a tour is a fantastic way to meet like-minded people and enjoy a stress-free travel experience. While some tours might require a single supplement fee, many offer room-sharing options to help you avoid additional costs. For more details, check out our Solo Travelers on TourRadar page and explore your options.

How can we help?

  • TourRadar operator and guide help

    Operators


    I want to be an operator: Get in touch with our Business Development team to list your adventures.

    I'm an operator: Log in to your Operator Dashboard to talk to our team, or have a browse of our FAQs.

  • TourRadar Travel Agent and Advisor Help

    Travel Agents


    I want to book adventures: For more information, and to sign up, check out our Booking Platform for Travel Agents.

    I’m a TourRadar Travel Agent: Log in to your Agent Portal to talk to our team and view our FAQs.

  • TourRadar Partner help

    Distribution Partners


      I want to be a partner: For more information, and to sign up, check out our Distribution Solutions.

      I'm a partner: Log in to your Partner Portal to talk to our team and view the Partner Help Center.

    • TourRadar Media help

      Media


      You must be looking for our Press page? It houses everything you could need from an overview of what we do and who we are, as well as our brand guidelines and company logos.

      Our Offices

      • North America

        1 Dundas St W Suite 2500

        Toronto ON M5G 1Z3, Canada

      • Australia/Oceania

        Level 2B, 57 Berwick Street

        Brisbane Qld, 4006, Australia

      • Europe

        Kärntner Ring 5-7 Top 304-306

        Vienna 1010, Austria

      Although our offices are scattered across the globe, we're an online-only team, ready to help you book your dream organised adventure from the comfort of your couch (or wherever you happen to be)!