INTRO Travel Reviews (13,065)Write a review
AnonymousWritten on April 14th, 2021Jay is the best, awesome tour guide with great energy who truly cares about making it a memorable trip for everyone.INTRO Travel commented on this reviewHey Brandon, Thanks for the review! We a so glad you had a good time with Jay and the rest of your group in Vietnam. Can't wait for you to join us again soon! Cheer, INTRO Travel Crew xx
AnonymousHaving been a previous customer for INTRO, I was so excited to be part of their first trip to the Philippines and it definitely did not disappoint. As always fr…Read moreINTRO Travel commented on this reviewHey Sean! Thank you so much for this review! We are so glad you enjoyed your time in the Philippines with us :) We love going on the expedition too! It's so beautiful. We can't wait for you to join us again on another amazing adventure soon. Cheers, INTRO Travel Crew xx
AnonymousPerfect Way to Explore Paradise!! What a trip this was! I can’t believe how beautiful the Philippines was! The accommodation on this trip was amazing. Our group…Read moreINTRO Travel commented on this reviewHi Sasha! Thank you for leaving this review :) We are so happy to hear you enjoyed your time in the Philippines with Jess, Adam and the rest of your group! The Island hopping is one of our favourite bits too! We really look forward to having you join us again soon for another amazing adventure. Cheers, INTRO Travel Crew xx
AnonymousAmazing Trip Travelling around the Philippines with INTRO Travel is possibly one of the best decisions I have made. A trip that has been well thought out to pro…Read moreINTRO Travel commented on this reviewThank you for leaving this review James :) We are so happy you enjoyed your time with us in the Philippines we loved having you! We really can't wait for you to join us for another amazing adventure soon. Cheers, INTRO Travel Crew xx
AnonymousGreat trip in the Philippines – this was actually my first time coming to Asia and so glad I did it with INTRO. It made it so much easier than having to plan ge…Read moreINTRO Travel commented on this reviewHiya Dan, It's so great to hear you had such a good time in the Philippines with us! Thank you so much for this awesome review :) We really loved showing you this amazing part of the world and can't wait to show you the amazing Sir Lanka soon! Cheers, INTRO Travel Crew xx
AnonymousI’ve done a couple of tours with INTRO before in Thailand and Bali, and got the opportunity to join them for their first tour of the Philippines with my fiancé.…Read moreINTRO Travel commented on this reviewHey Sarah, Thank you so much for this review! It's so great to know that you and your fiancé enjoyed your time in the Philippines with us :) We loved showing it to you both. We can't wait to show you more amazing countries in the future! Cheers, INTRO Travel Crew xx
AnonymousWritten on February 20th, 2021As the name goes such an epic trip across Asia! Made friends for life and made soooo many memories! The tour was the perfect MIX OF EVERYTHING from relaxation o…Read moreINTRO Travel commented on this reviewHey Matthew, Thank you so much for leaving this review we love hearing about our traveller's experiences :) It is so great you enjoyed yourselves on your Epic Asia trip! We loved showing you around these beautiful countries. We can't wait to have you join us in Mexico so we can create more incredible memories! Cheers, INTRO Travel Crew xx
AnonymousWritten on February 17th, 2021Amazeballs! Quality trip. Quality company. Had an awesome time. Booked another trip outside of Asia with IntroINTRO Travel commented on this reviewHey Will, Thank you for this review :) It's awesome to hear you had a great time on Epic Asia. We are so excited to show you some more incredible countries soon! Cheers, INTRO Travel Crew xx
AnonymousWritten on February 17th, 2021Intro is a great company and very good way to travel. Very good value for money considering the high end accommodation and quality of activities. Great mix of c…Read moreINTRO Travel commented on this reviewHiya Sarah, Thank you for the review :) It is so great to hear you had a good time on your Epic Asia trip, we loved showing you around these awesome countries! We can't wait for you to join us on another amazing adventure soon. Cheers, INTRO Travel Crew xx
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COVID Safe Travel
Your Safety & Wellbeing Is Our Top Priority
The safety and wellbeing of our group members, staff and operators is our top priority. And that will continue as we operate in and beyond the COVID-19 era.
Check out some of the extra measures we've taken to ensure you stay safe and healthy on your next epic adventure with us.
These new measures will evolve based on current advice and will in no way distract from our core goal of showing you the absolute trip of a lifetime.
Peace of Mind Before You Go
Should you have any questions regarding your trip, we are here to help. Our dedicated reservations and support teams will be ready around the clock to answer any of your questions or concerns. We stay up to date with relevant restrictions and measures in place regarding COVID-19 and will ensure the start of your awesome adventure is totally stress-free.
Experienced Group Leaders
Your Group Leader is there to ensure your enjoyment and wellbeing, and to answer any questions you may have. INTRO Group Leaders are also supported 24/7 by our dedicated operations team and are there to help you in any situation. All Group Leaders have recently undergone revised safety and hygiene training in line with professional health advice regarding COVID-19.
Travel With Care
When travelling throughout your trip we may use several different methods of transport, from tuk tuks, taxis, private minivan’s, ferries, trains and planes. We are working with all operators to ensure that the relevant social distancing and hygiene standards are adhered to. Where necessary, this may include specific seat allocations, regular deep cleaning, the use of facial coverings and hand sanitisers. Your Group Leader will be there to advise you of any of these new processes.
We choose our accommodations extremely carefully and have a great relationship with all of our hotel, hostel and guesthouse operators. We will be working closely with all operators to ensure that all recommended hygiene and social distancing protocols are being met and maintained. Some of these increased measures will include the daily cleaning of your room with the focus of disinfecting all surfaces and most commonly used areas. After which no accommodation staff will enter your room and it is recommended that only the room occupants enter the room. In public areas within the properties, social distancing measures may be in place. Also where needed we may adapt room allocations to ensure social distancing measures can be maintained.
Unforgettable Experiences, No Worries
Just like our accommodations, we have chosen our experiences and local operators with great care. We are proud to have great, long standing relationships with all of our activity operators and will be working closely with them to ensure that all recommended hygiene and social distancing protocols are being met and maintained whilst participating in any activity.
Tasty & Safe Eating
Whilst exploring our awesome destinations, no trip would be complete without sampling the local food. We always encourage group members to try as much of the local cuisine as possible and will continue to do so whilst ensuring that the appropriate hygiene and social distancing standards are being met. We always try to reserve private areas in restaurants our groups dine in and where possible we will reserve outside seating options.
Help Us Help You
At INTRO we want all group members to feel safe and comfortable whilst travelling with us. As a result of the ongoing COVID-19 pandemic, the use of facial coverings, hand sanitisers, enhanced cleaning and disinfecting processes, as well as social distancing measures will be practiced where appropriate or deemed necessary on our tours. These will vary in accordance with mandatory guidelines and advice by the relevant authorities depending on the destination. All of these measures are in place to keep our group members, staff and operators as safe as possible. We recommend that all group members are prepared for such measures and ideally bring their own hand sanitisers and facial coverings should they be required. We will do all we can to provide these, however for your own comfort and ease we recommend bringing your own. And let’s all help keep each other safe and healthy while we get back to exploring this beautiful world once again!
Contact our Travel Experts
+1 844 311 3006
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!