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Matt Heaton

Matt Heaton

Guide atINTRO Travel

4.5Avg. rating
9Traveler reviews
4Adventures

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Traveler Reviews

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Japan Adventure 13 Day reviewer
Japan Adventure 13 Day
526 Aug, 2024
This was my first time traveling out of the US and I was scared and really out of my comfort zone but using intro was a fantastic experience with great people and an amazing guild Matt he showed us ma…This was my first time traveling out of the US and I was scared and really out of my comfort zone but using intro was a fantastic experience with great people and an amazing guild Matt he showed us many unique and interesting sights along the way that he discovered he was also a wealth of knowledge when it came to japan and japanese culture. Overall this guild and group where amazing I could not ask for a better first trip out of the States.
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I
Thai Intro 12 Day
525 May, 2024
Best trip I’ve ever been on! It was such a perfect mix of culture, chill and party!! Our tour guide Matt was genuinely a dream, he guided us safely providing great information and laughs along the wa…Best trip I’ve ever been on! It was such a perfect mix of culture, chill and party!! Our tour guide Matt was genuinely a dream, he guided us safely providing great information and laughs along the way, going above and beyond offering us experiences off the itinerary such a scuba diving! He felt like a part of the group but we also could trust in him to keep us safe. Couldn’t have asked for a better experience or better people to jump on this crazy ride with with! Will be back again!
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Thai Intro 12 Day reviewer
Thai Intro 12 Day
525 May, 2024
It was such a great experience. I had so much fun on the trip because our group bonded so well. My group leader Matt was so cool and reliable. He is always there when you need him and made sure we had…It was such a great experience. I had so much fun on the trip because our group bonded so well. My group leader Matt was so cool and reliable. He is always there when you need him and made sure we had a fun time. I would definitely do it again!
A
Thai Intro 12 Day
525 May, 2024
I have just been on the 12 day Thai Intro tour. I couldn’t recommend this trip enough, we’ve had an amazing couple of weeks and 9 days wasn’t enough! So much love for the whole group and I’ll be doing…I have just been on the 12 day Thai Intro tour. I couldn’t recommend this trip enough, we’ve had an amazing couple of weeks and 9 days wasn’t enough! So much love for the whole group and I’ll be doing another tour soon! I would definitely suggest this if it’s your first time solo travelling!! X
M
I have just finished the 18 day Thai Intro tour and have been blown away by all of incredible activities included in this trip - a truly amazing experience that I will never forget! Our group lead…I have just finished the 18 day Thai Intro tour and have been blown away by all of incredible activities included in this trip - a truly amazing experience that I will never forget! Our group leader Matt was absolutely fantastic in every way. He always went above and beyond to ensure we all had a great time. His excellent knowledge of Thailand and the marine world is second to none - I have learnt so much! Thank you Matt for making this trip extra special. The choice of accommodation and restaurants throughout the whole trip was excellent and I would 1000% recommend this trip to anyone wanting to explore The Land of Smiles!
J
Thai Intro 18 Day
51 May, 2024
Amazing days, 17 day your through Asia was unreal. Our group leader Matt was perfect, never seen a guide doing his job with so much energy and joy! Really gave a positive vibe to the group and th…Amazing days, 17 day your through Asia was unreal. Our group leader Matt was perfect, never seen a guide doing his job with so much energy and joy! Really gave a positive vibe to the group and the trip!
S
Thai Intro 12 Day
56 Apr, 2024
Amazing first SE Asia trip Matt was amazing his energy, charisma, in depth knowledge of the culture and marine life I can definitely see him leading tours in Japan and anywhere else in SE Asia
A
Thai Intro 12 Day
27 Sep, 2019
It was an amazing, unforgettable trip. The people in our group were absolutely incredible and made the trip so phenomenal. The activities were wonderful although pretty sparse. However, this did allow…It was an amazing, unforgettable trip. The people in our group were absolutely incredible and made the trip so phenomenal. The activities were wonderful although pretty sparse. However, this did allow for a lot of free time as most days there was only one activity in the morning and then the entire afternoon was free. Meals are very rarely included so you do need a bit of extra money for that. However, Matt tried to take us to places with varied menus to cater to everyone's dietary requirements which was much appreciated. The accommodation was good everywhere except for Khao Sok which is bearable for one night but far from comfortable. The floating bungalows consist of a mattress on the floor, no phone service or running water and minimal electricity. The lack of showers in Khao Sok was a little bit gross since we had been traveling for a while. By the end of the trip, there was a fair bit of hostility towards Matt. There were numerous times where Matt handled situations poorly and made bad decisions that effected our overall experience. He also made members of the group feel very uncomfortable at times. Matt obviously has his heart in a good place but struggles to navigate social situations hence doesn't realize when he is being problematic. Having said this I would definitely do another intro tour as the trip as a whole was fantastic.
R
Thai Intro 9 Day
129 Aug, 2019
I’ve done quite a few group tours all over the world. Matt was the worst group leader. [comment removed in moderation]