Timeless Tours

Thank you so much for taking the time to share such a heartwarming and detailed account of your Cleopatra’s Egypt tour! We are absolutely thrilled to hear that from the moment you touched down until your final departure, your experience with Timeless Tours was nothing short of fantastic. It is wonderful to know that your early arrival got off to such a perfect start with Soma. We take immense pride in ensuring our solo female travelers feel supported and empowered, and it sounds like Soma’s expertise and genuine kindness made you feel right at home. I will be sure to pass along your lovely comments to her—she will be delighted to hear that those two days felt like catching up with an old friend. We are also incredibly lucky to have Peter leading the way. It’s high praise to be called "beyond excellent," and we couldn’t agree more. He has a unique talent for turning a group of travelers into a tight-knit family, blending deep historical knowledge with the humor and organization needed to make a fast-paced journey feel seamless. We are so glad he helped facilitate those "friends for life" connections that make travel so special. We’re also happy to hear you enjoyed the comforts of the Nile Cruise and found the pre-organized tipping helpful—we know how much of a relief it is to skip the logistics and just soak in the culture! While the early starts for sights like Abu Simbel can be a whirlwind, we’re so glad you found it worth the effort before winding down on the beautiful beaches of Hurghada. Thank you again for choosing Timeless Tours. It was a pleasure to host you, and we hope to see you on another adventure soon! Warm regards, The Timeless Tours Team

Thank you for taking the time to share your feedback regarding the Nile Jewel tour. We are genuinely sorry to hear that your experience did not meet the high standards we strive to provide. We aim for every traveler to have a seamless and memorable journey through Egypt, and it is disappointing to learn that we fell short in your case. To help us improve and address your specific concerns, could you please share a bit more detail about the aspects of the tour that were unsatisfactory? Whether it was the pace of the itinerary, the accommodations, or the guidance provided, your insights are invaluable to us. We take all feedback seriously and would like the opportunity to investigate this further with our local team on the ground. Please feel free to reply here or contact us directly at [Email Address/Phone Number] so we can discuss this with you. We appreciate your patience and hope to have the chance to restore your confidence in our tours. Best regards,

Dear Alicia, Thank you for taking the time to share your feedback with us. We are genuinely pleased to hear that you found Ben to be a nice and informative guide, as we take great pride in the expertise of our team. However, we are truly sorry to hear that some aspects of your journey did not meet your expectations. Regarding the hotels, please know that our team is always ready to advocate for your comfort; had Ben or our office been informed about the room conditions or the broken shower doors during the trip, our guide would have been more than happy to work with the hotel management to change your room immediately. We also appreciate your comments regarding the dining experiences. We aim to provide a balanced mix of convenience and authenticity, but we want our guests to feel they have agency in their choices. For the majority of meals during your free time, you are absolutely welcome to choose any restaurant that catches your eye. Our guides are always available to offer a variety of suggestions—from local hidden gems to more international options—to ensure the price point and atmosphere match your preferences. Your feedback regarding the specific restaurant and the pricing of beverages is very helpful and will be used to review our current partnerships to ensure they provide the value our guests expect. Thank you again for helping us improve. We hope that despite these frustrations, the beauty of Morocco left you with some cherished memories. Best regards, The Timeless Morocco Team

Hi Dominick, Thank you so much for the glowing review! We are thrilled to hear that your journey with Timeless Morocco was nothing short of amazing. It’s wonderful to know that the contrast between the quiet majesty of the Sahara dunes and the vibrant, hidden flavors of the Fes Medina left such a lasting impression. We completely understand that with a country as rich as Morocco, there's always a desire to linger a little longer in certain spots—it just means there is more to discover for next time! Knowing that we could show you the country in ways you hadn't imagined is the highest compliment we can receive. We’ll be sure to share your kind words with the whole team. Until your next adventure, shukran! Warmly, The Timeless Morocco Team

Thank you so much for such a thoughtful and detailed review! We are absolutely delighted that your customized half-day tour exceeded your expectations. It’s wonderful to hear that the Ben Youssef Madrasa and the "behind-the-scenes" look at the traditional hammam heating were highlights for you—our guides take great pride in sharing those hidden cultural gems that make Marrakech so special. We’re also glad you enjoyed the educational visit to the herbalist; we strive to ensure all our partners provide a welcoming, "no-pressure" experience for our guests. We will be sure to pass your kind words along to your guide. Thank you for choosing us for your introduction to the Red City, and we hope to welcome you back to Morocco for a longer adventure soon! Warmest regards, Timeless Tours team

Hi Marc, Thank you so much for the wonderful note! It’s so good to hear that even though you only joined us for a portion of the tour, you had such a "simply great" time. I’m thrilled you enjoyed the history and the itinerary we put together—we really do believe Marrakech is pure magic, and I’m so glad you felt that too! I'll be sure to pass your kind words along to your guide, who will be so happy to know they helped make your trip special. We’d love to have you back to see the rest of the country whenever you're ready for another adventure! Warmly, Timeless Tours team

Hi Oliver, Thank you so much for sharing your experience with us! We are delighted that your customized day trip in Marrakech was such a highlight. It’s wonderful to hear that you enjoyed the walk through the old city and found the visits to the apothecary and the traditional school so enriching. I will be sure to pass on your "special shoutout" to your guide—they take great pride in sharing the history and culture of the Hammam and the medina with such depth. We completely agree that there is never enough time to see everything! We would love to welcome you back for a longer stay whenever you’re ready to explore more. Yours Timeless Tours team

Hi Kou Qin, Thank you for the wonderful feedback! "Unforgettable" is exactly what we strive for. We’re so happy you enjoyed the magic of Egypt and Jordan, and we’d love to welcome you back for another adventure soon! Best regards, Timeless Tours team

Hi David, Thank you so much for your kind words! We are thrilled to hear that you had such a great experience exploring Morocco with us. It was a pleasure having you on the tour, and we hope the memories of your journey stay with you for a long time. We’d love to welcome you back for another adventure in the future! Best regards, Timeless Tours team

Thank you so much for the wonderful feedback! We are thrilled to hear that your first trip to Egypt was such a success and that you felt you got great value out of the 14 days. I’ll be sure to pass your kind words along to Ramez—he truly is passionate about Egyptian history, and he’ll be so happy to know he made your experience special. We hope to welcome you back for another adventure soon!