Imperial Capitals GO

Traveler Reviews

• A

  EVA5.0•July 2026
  Everything beautiful — guides Lorenzo, Pedro, Claudia on this trip. Beautiful.
  Traveled in July 2024

  Review collected by Europamundo
• A

  ELLENCARVAJAL5.0•July 2026
  The punctuality, friendliness and preparation of the guides — simply excellent.
  Traveled in December 2024

  Review collected by Europamundo
• A

  ADRIANAINGIANNA5.0•July 2026
  The circuit in general terms I found excellent — it shows you the main things but also gives you time to explore the...
  The circuit in general terms I found excellent — it shows you the main things but also gives you time to explore the cities on your own.Show more
  Traveled in April 2025

  Review collected by Europamundo
• DB

  Dianne5.0•May 2026
  This trip was wonderful our guide was fantastic as were the destinations. It was a perfect mix of having individual...
  This trip was wonderful our guide was fantastic as were the destinations. It was a perfect mix of having individual freedom and assistance and tours that gave great knowledgeShow more
  • 
  • 
  • 
  • 
  Traveled in April 2026
  

  Reply from: Europamundo

  Hi, Thank you for taking the time to review your tour, we are so happy you enjoyed the mix of freedom and guided experiences. Europamundo team :)❤

  Show more
• JV

  Jody4.0•February 2026
  Led by Amán
  Overall, I really enjoyed getting to explore the very beautiful cities of Vienna, Budapest, Bratislava and Prague. I...
  Overall, I really enjoyed getting to explore the very beautiful cities of Vienna, Budapest, Bratislava and Prague. I met some really great people in the group and felt like a got to see a good highlight of each area. I felt the tour was good value for what it included and generally speaking, had a reasonable timetable. However there were some issues to be noted. As mentioned in many reviews, our group of english speaking people was relatively small (10), probably due to the time of year, so we were partnered with another group, who were spanish speaking. This was not really a concern because there was a representative for each group who presented information in each language. The issue arose because the spanish-speaking group had meals included in their itinerary while ours did not, and so our outlined schedule was constantly being changed to accommodate their timelines. We completely missed out on exploring the Vaci utca (free time) in Budapest because the bus was late arriving and the other group had lunch booked for a certain time. We did not have any free time whatsoever in Budapest, not even for a quick souvenir shop. Another example was in Prague. We were supposed to check-in at the hotel after a long day of driving before going to the Old Town Square to have free time for dinner. Once again, we were late arriving and so the decision was made (not asked) that we would go directly to the Old Town Square as the other group had dinner plans for a certain time and not have the chance to stop first at our rooms to change, etc. On previous bus trip I've taken, there was an effort made to have people rotate seats so that different people could have the view at the front, but in this case the same two couples took those seats each time. Just a suggestion for the future. Lastly, the tour is advertised as Low Intensity (Travelers can expect some light physical activities.) It should be noted that the walking tours in Budapest and Prague are 2-3 hours in length and at a fairly steady pace, with many sets of stairs. This would be good information for people to be aware of.Show more
  Traveled in February 2026
  

  Reply from: Europamundo

  Hello Jody, thank you very much for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered during the tour and understand how they affected your enjoyment. We greatly appreciate your feedback and will take it into account to improve the planning and organization of future tours, ensuring a more comfortable and enjoyable experience for all our travelers. Europamundo Team

  Show more
• 

  George4.0•January 2026
  Friendly tour leaders with great knowledge on the cities. Prompt and courteous service by all involved. Any issues or...
  Friendly tour leaders with great knowledge on the cities. Prompt and courteous service by all involved. Any issues or problems were attended to quickly. Whenever help or advice was needed the tour leaders were there in a flash. Could not ask for a better tour operator. Will definitely use Europamundo on our next trip. Special mention to Nacho who helped out always. The Aussie FamilyShow more
  Traveled in January 2026
  

  Reply from: Europamundo

  Thank you so much for your kind words! ???? We’re delighted to hear that you enjoyed the tour and felt well supported throughout the journey. Our tour leaders truly love what they do, and it’s wonderful to know their knowledge and dedication made a difference. We’ll be sure to pass on your special thanks to Nacho — he’ll be thrilled to hear this! It was a pleasure having The Aussie Family travel with us, and we’d be honored to welcome you again on your next Europamundo adventure. ????✨ Europamundo team

  Show more
• 

  Chris3.0•December 2025
  This was a discount trip so I did not expect much. The tour offered airport pick up and drop off. I got neither. I...
  This was a discount trip so I did not expect much. The tour offered airport pick up and drop off. I got neither. I came a few days early and stayed later. I would have liked to stay in the tour hotels, but I did not know the hotels until a few days before leaving. That meant I had to change hotels when I should not have had to. For the city tour in Vienna, we were dumped at the Opera House instead of being taken back to the hotel. Many of the people did not have data on their phones, So they had no way to call an Uber. I was charged $40 to share a room. Why? I have never had a tour do this. I actually wanted a private room. I was fine with lots of free time, But the lack of communication was stunning. Many of us did not know the name of our hotel in Budapest. We were all saying what are we going to do if we are late to the meeting point. We have no idea where we are staying. People did get left behind. One day in Vienna a family six was left at one of the castles. They also did not have data on their phone, so getting back to the hotel was an issue.Show more
  Traveled in November 2025
  

  Reply from: Europamundo

  Hello Chris, thank you for sharing your comments. We would like to clarify several points in order to provide accurate information. Regarding room assignment, Europamundo books accommodations strictly according to the rooming request received from the selling agency at the time of booking. If a shared room was assigned and you were expecting a single room, this would reflect the room type requested by the agency on your behalf. Any change or clarification regarding a single-room request must therefore be addressed directly with the agency that handled your reservation. Concerning airport transfers, these services are arranged only when complete arrival and departure details are provided in advance. In this case, Europamundo did not receive the necessary confirmed flight information, which is why arrival and departure transfers could not be scheduled. Without these details, it is not possible to reserve transfer services. With respect to hotel information, hotel names are available up to 48 hours prior to each stay through the “My Trip” link, as clearly communicated before purchase. Regarding the Vienna city tour, the itinerary includes a scheduled free afternoon. Passengers are dropped off in a central area (Opera House), allowing them to explore independently and return to the hotel at their convenience. This is a planned feature of the tour and is clearly stated in advance for days marked as free time without return transfers. Finally, while we regret any inconvenience related to personal connectivity, travelers are responsible for ensuring they have appropriate means of communication during the trip, especially when traveling internationally. All of these conditions are clearly explained prior to booking. We appreciate your feedback and will continue working to improve our service. Kind regards. Europamundo team

  Show more
• 

  Denis3.0•November 2025
  ISO far I am only on my first day of the tour and it has been satisfactory, especially the hotel Rainer in Vienna.
  Traveled in November 2025
  

  Reply from: Europamundo

  Dear Denis, Thank you for sharing your feedback regarding the first day of your Imperial Capitals tour (EM099409). We are glad to hear that your experience so far has been satisfactory and that you enjoyed your stay at the Hotel Rainer in Vienna. We hope the rest of your journey continues to meet your expectations and that you enjoy all the destinations and experiences planned throughout the tour. Sincerely,

  Show more
• AM

  Athanassios5.0•November 2025
  The tour was well worth the money we paid. Karim our guide was patient, professional and helpful. He was the sort of...
  The tour was well worth the money we paid. Karim our guide was patient, professional and helpful. He was the sort of guide that you want directing you through the process and the cities. The optional shows that were offered were well worth it - we enjoyed our Budapest dancing dinner show. The Grinzing district in the middle of autumn is probably something that should be replaced - I don’t think too many people opted to go here. There wasn’t too much time dedicated to Bratislava- even though our day was marred with rain this could be a destination that could be extended. I’m Prague we were separated into two hotels - one was a 4 star hotel the other a 3 star. Was wondering why this was the case. I was also wondering if there couldn’t have been opportunities to bond as a group in some capacity. A dinner/ lunch? where we could introduce ourselves. Overall, we enjoyed our experience. Both karim and our driver were very good. Karim made sure instructions were clear and the itinerary transparent.Show more
  Traveled in November 2025
  

  Reply from: Europamundo

  Thank you for your feedback. We’re very happy to hear you enjoyed the tour and that Karim and your driver provided excellent service throughout the trip. We appreciate your comments about Grinzing, the short time in Bratislava, and the hotel differences in Prague—these suggestions help us improve. Thank you again for choosing us. We hope to welcome you on another Europamundo tour soon. Europamundo Team

  Show more
• 

  Rakesh4.0•October 2025
  Led by Amán
  The trip is well designed to cover all the important locations in the cities that we visited. The arrangement of the...
  The trip is well designed to cover all the important locations in the cities that we visited. The arrangement of the hotels was also very well done, nice and clean hotels with good locations. The transport and the guides was very well managed, the guides spoke good English and the travel plan was very well explained. Sometimes it felt a bit rushed to have more time to see different locations. The message for the new joiners on the first day was not very clear. There was a board in the hotel lobby with the message written only in Spanish which was confusing. Later on when there was contact with the guides, things went very well.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you so much for your detailed feedback! We're delighted to hear that you enjoyed the itinerary, hotel selections, transportation, and our English-speaking guides. It's wonderful to know that everything was well-explained and managed smoothly once you connected with the team. We appreciate your honest comments about the pace and the initial communication on the first day. We understand how confusing it must have been to see only Spanish on the welcome board, and we'll share this with our team to ensure clearer instructions for all language groups from day one. Thank you for choosing Europamundo—your feedback helps us continue improving! Best regards, Europamundo Team

  Show more