Europe Tour & Travel Companies

The tour guide cut queue and was very rude while waiting for ferry in Mykonis to Santorini on 12 April 2023. She also asked all her guests to occupy other people's seats causing confusion and unhappiness to other passengers who have been allocated seats based on ticket number. The luggage of her tour group were also place blocking others. Bad example of the tour leader to others

Bernardo, our Colette guide & Claudia, our driver were the best- considerate, kind, helpful, all superlatives & exceeded expectations I realized we booked through Tour Radar & ultimately Colette was our tour provider. The extra dollars charged was understandable but I will emphasized that there were communication misses, most importantly- messages from Colette as our emails had not been passed to them. It was advertised as 10 day trip but as we did not book flights through TR or Colette - big miss as to start date as it was only 9 days of actual tour, causing disconnect in hotel booking.

Very busy rushed trip seeing 11 countries in 14 days. Hotels very average or below. Food average. Coach full of coughing and sneezing passengers not containing their germs! Good driver and tour leader.

If we were given a pre itinarary we could have planned what to do in our free times or to maximise the use of our tours. No rough time frames given to pre plan which I think is a huge drawback. For example roughly how much time given in each city what time we come to the hotel, etc. The maps were distributed only in the bus. We were asked to take a photo of the printed out map which was too tiny to refer. When we were taken to certain cities we were given specific times to roam around and asked to meet at the same location. Being complete strangers to these cities it was very difficult to find the way back within the given time. Tour leader should have shared the location via Google maps, etc. Most of their items were extras that we had ro pay. How much each of these could cost were

This is my second time to join the Contiki. In my first time Contiki trip, I was unhappy with the food of the trip because there are provide some stale food in the restaurant. Although I had already complaint to the managers and they had apologize to us and compensate for the mistake, I was still unhappy about the trip. However, there are one point that I am pleased with it because I can see the improvement of the trip. In the second trip, my wife and me were going to celebrate our first year wedding anniversary so we joint the Contiki and this is my wife’s first time to join. I feel pleased because the food is very delicious and no more stale food and the trip is better than our first time Contiki trip. I am happy that the Contiki had listened the review of their customer. My wife and me was happy in the whole trip. But, there is a some place that is not enough good. I hope the Contiki can be better and we would like to join the trip again.

Our tour guide Ahmet and our Bus driver Metin were so amazing! Ahmets knowledge was unparalled and it was insane that we did not have a local guide once! He took us to all of the places and was able to answer all of our questions. He was a bottomless pit of knowledge and not only that but he catered to everyone on the trip and what they wanted to do! He even talked to a horse ranch for me in Cappadocia to organise a horse ride for myself and a couple of others for our free time in cappadocia on my tour. It was truly amazing how much he listened to us all and supported us all with making sure we got good deals and everything in general - I'm not sure I'll ever get a better tour guide. I also now know how to count to 10 in Turkish thanks to him and our Bus drive Metin!

I had a wonderful time and Vincenzo was amazing.as a guide.

It was OK The tour director was great Working with tour radar, g adventures not so much Very confusing to work with different agencies for one trip I pay for a service I should not have to arrange all optional, chase refunds, not get a refund, arrange own airfare, arrange own transfers, no meals included, breakfast at cabin hotel personnel were nasty and breakfast awful

The first guide was difficult tó understand but likeable. The second guide was excellent. The first driver was excellent the second one not as good the third was too short a time. Would have wanted more free time and less mileage

Too many people staying in too many hotels. So much time went by collecting everybody. The time schedule did not work, we arrived to lunch stops after lunch hours and to the hotels late at night, once before midnight. It was a tour of sitting in the bus, sometimes 14 hours. The bus driver was obligated to follow his driving rules, so we could not start until he was allowed to drive again. The included dinners were unbelievable lousy. The group leaders spoke mostly Spanish. We skipped some places to stay on the schedule and the hotels were too, too far away from city centers. In the bus there were participants not only from my tour but from other tours. I am sorry for the people who wanted to see Marseille or Dijon, but too late, too bad ! !

Had the most amazing time on the boat. The Crew made the whole experience, fikaret was the best rep we could ask for, he went out of his way to make sure we had a great time! I couldn’t rate him any higher, he was amazing! The captain, chef and deck crew were also a joy to be around and made it fun for us. Will be back again, thanks to these guys

The tour covered all and everything we had wanted to do and see. Our Tour guide Mustafa was the best, his knowledge of everywhere we went and places along the way were extremely insiteful. The only let down was our last accommodation which was not up to any of the standards of our previous accommodation.

Tour guide was amazing. Amazing activities and experiences. Trip of a life time.

This was a trip of a lifetime made so many new friends, our Tour guide Aileen was very informative, helpful and amazing!

The guide at Gallipoli was excellent. Intrepid's communication was poor and the tour itself was average - there was quite a bit of downtime and the accommodation was average. I have taken a lot of tours recently and was looking forward to taking my first one with Intrepid.... I wont be racing to take another one with them.

The tour is quite good but the selection of cities can be improved. We stayed couple of days in town that do not have many things to see and do.

Rooms small. - when suitcase is opened there is no room to walk. Ibis does not provide ANY toiletries at all. One hotel only had warm water. Two day stays welcomed since one night stands annoying. Biggest complaint were the 6-8 hour bus rides from Berlin to Warsaw, Warsaw to Krakow and Krakow to Budapest. Don't like travelling that distance in a cramped bus. 4-6 hours should be max.

The guide and the driver is very friendly.

Tour was excellent Tour director and coach driver amazing Would recommend Tour to anyone Pity about problem with booking before hand but everything turned out well Rosemary

Great tour, excellent tour director.

This tour was fantastic. The cities are all different and thriving. The countryside is beautiful a varied. This is a beautiful young country with amazing history. Our guide Arber was very knowledgeable and helpful . Every day was wonderful Thank you . Barbara Anderson

The alternative plan was ok. However, I’m a bit disappointed with offering Valbana-Theth pass at the selected period despite it is well known that it is unavailable/uncrossable at this time due to the snow.

It was a very good tour and met our expectations. We traveled efficiently and the historic sites we visited were interesting. Our tour guide was personable and always very willing to help us with any questions or problems we had.

Was a really good trip The guide Nadya was brilliant , great driver , learnt so much about Bulgaria

Arrangements went smoothly. Hotel was great location and excellent breakfast.

We saw a lot of great places. The only reason not a five has to do with the information not received before the trip about optional side events offered by the tour such as the gondola ride. We scheduled several events on our own ahead of time since they were not included in the package. We would rather have gone with the group but didn't know about the possibility ahead of time. We also would have liked to have the same tour guide throughout the entire tour as well as the same group of people. The group kept changing and pick ups were complicated. Transportation back to the hotel was not a part of some of the tour and in our opinion should be included in the basic package. It is difficult to figure out bus/train systems in a foreign country and we should not have added expenses to be taken back to our hotels.

The communication with Tour Radar was excellent. They were very responsive and helpful at all times. The train travel was seamless and easy to negotiate. The quality of the hotels was variable. Some were excellent and some only adequate. It may have been in the documentation, but I hadn't realised that a city tax needed to be paid at each hotel.

Not suitable for older people. No assistance getting onto ferries.

I love to travel abroad. This is my first experience with TourRadar. I was aware that flights were my responsibility, so I timed everything precisely. My kids and my experience in Athens, Mikonos and Santorini was incredible and easy. Your trained hosts were always on time, very polite and accommodating. They always greeted us at each spot, told us about our hotel and places of interest. We were shuttled to our hotels, loved the accommodations you provided. Thank you for a wonderful, unforgettable experience.

It was excellent well organized 4 day package tour. Very time bound with a friendly crowd. Our guide Mr. Stefano was the best a very friendly and helpful personlty. The points to be highlighted he always repeated few times to get it to the group. At times he would go bit out of way to help. Highly recommended pCkage