Penguin Travel

Penguin Travel

Headquarters in Sofia, Bulgaria

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Number of tours
27
Age Range
18-80
Number of reviews
148
Rating
4.3/5
Response rate
92%
Response time
within 1 day

Penguin Travel Reviews (148)

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Accommodation
4/5
Transportation
4.5/5
Meals
4/5
Value for money
4.5/5
Guide
4.5/5
  • AK
    Written on October 25th, 2021
    Great price for an exhaustive itinerary! If you love history and the great contributions of the Byzantine, Ottoman, and the Austro-Hungarian Empires to civiliza…
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  • Balkan Kaleidoscope reviewer 2
    Written on October 25th, 2021
    I booked a tour in 2020 with Penguin, which was canceled due to the pandemic. However, Penguin Travel has been great to deal with all the way through this pand…
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  • BW
    Written on October 23rd, 2021
    Absolutely brilliant, everything from the group, it’s size, amount of countries covered and overall cost. A big thank you to Anton the tour guide, he did a fant…
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  • LC

    Best of Colombia

    2.0Rather poor
    Written on October 13th, 2021
    Terrible accommodations poor value!!!. We were placed in hostels and run down motels. Example; hotel in Medallin listed as 4 star online but in actuality, it wa…
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    Penguin Travel commented on this review
    Hello Luke Chi, Thank you for sharing your feedback. We are sorry to hear that you have been disappointed with your travel experience. During this tour, all accommodation has been with a rating of 3*** or 4 **** with great previous reviews. Keeping in mind that the hotel rating system is different in the different parts of the world, we have made sure to provide to our clients accommodation that corresponds with the mid-range category of the tour. We believe that the hotels mentioned in your review (Mi Hotel Sandiego in Medellín and Maloka Hostel in Cartagena) meet the requirements for the category we have offered and we are sorry to hear that there have been temporary issues while you have been there. Please note that the $200 local payment is not in addition to the tour price, it is part of the total tour price. Our policy is to have a small part of the total cost paid cash to our representative upon arrival in order to cover cash expenses that happen during the tour - when cash payment is required from a certain hotel for example. This policy is well explained to travelers before payment. Is it shown here on Tourradar as part of the total tour price as well and it is a common practice in the industry. We hope you have enjoyed your tour overall and have had a positive experience with our guides and representatives. We will take your comments into consideration and make sure we do better in the future.
  • The 5 Stan-s - Follow in the footsteps of Genghis Khan reviewer 5
    Written on October 11th, 2021
    just back from a wonderful trip to 3 (unfortunately not 5) -stans. definitely recommend it. fantastic nature, rich culture and history, excellent food and very …
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  • D

    Best of Colombia

    5.0Excellent
    Written on April 17th, 2021
    Невероятно добра организация.
  • L
    Written on August 2nd, 2020
    The tour guide was very nice and she solved every difficult we had. The places selected were outstanding. We also met interesting people from different parts of…
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  • Balkan Kaleidoscope reviewer 8
    Written on January 13th, 2020
    I did this tour in April 2019 and had a wonderful experience. I loved the itinerary - it was fast-paced, but I felt like I had enough time in each country to di…
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  • D
    Written on November 5th, 2019
    This was my first trip out of the USA and the tour was everything I hoped for and much more. It was a great tasting of each country, the culture the sites and t…
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  • Balkan Kaleidoscope reviewer 10
    Written on October 30th, 2019
    Great tour. Simply amazing

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About Penguin Travel

Penguin Travel was established in 1989 in Copenhagen. With over 25 years of experience in handling active holidays, Penguin Travel has become a leading provider in the fields of hiking, cycling, horse riding and bird-watching tours as well as round-trips to less visited but still very exciting destinations in the Middle East, Central and South East Asia, South America etc. We can help you with designing group or individual tours along the famous Transsiberian Railway.  No doubt Bulgaria is our primary destination and a large part of our stuff is based here. Being experts on Bulgaria we are able to offer you any type of holiday here - from an active adventure in the mountains to a relaxing time at the seaside. Our guides are young and enthusiastic, eager to reveal you the best of your trip. Big part of our tours are led by people, who have personally taken care of your reservation since its receiving. Our hiking and cycling guides have detailed knowledge of the trips themselves and the conditions that may occur along the route, keeping you safe and well informed all the time. There are no secrets for them either up in the mountains or deep in the gorges as you can be sure - they have experienced the tour many times before. For the birdwatching tours we use highly experienced graduates (MSc-s and Doctors of Science), specialized in field ornithology. As a part of their activity they are leaders or experts in different projects for investigation of birds – their distribution, migration, biology etc. Thus they are perfectly prepared for identifying birds visually or by voice, which is of great importance for species with more hidden way of life and behavior. 

Highlights

Since its foundation Penguin Travel has been guided by its restless exploration drive, which is why the main focus of the company has always been on remote and unexplored destinations. We believe that the encounters with distant and completely different cultures and landscapes, have an extraordinary enriching influence on every traveler, which is why our main goal is to offer our clients exciting and unforgettable experiences.

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+1 844 311 8331

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!