Balkan Dreams end Bulgaria

Traveler Reviews

• EA

  Epifania2.0•June 2026
  I recently joined this tour and was disappointed by the poor communication and organization. On the first day, I...
  I recently joined this tour and was disappointed by the poor communication and organization. On the first day, I arrived at Hotel Lero at the scheduled meeting time, only to find that the group was staying at Hotel Croatia. I had not been informed of the change and had to rely on hotel staff and another tour director to locate the group and catch up. On the second day, a similar communication failure left me behind again. This repeated issue caused unnecessary stress and frustration and made it difficult to enjoy the tour. While I appreciate the help from the hotel staff and tour director who assisted me, better communication and coordination from the tour director would have greatly improved the experience. Overall, the tour had potential, but the communication and organizational problems negatively affected my trip.Show more
  Traveled in May 2026
  

  Reply from: Europamundo

  Dear Ms. Abugotal, We sincerely apologize for the inconvenience and stress caused by the confusion regarding the starting hotel. We regret the misunderstanding and appreciate your cooperation while we maintained direct communication with you to help you reach the correct meeting point and rejoin the group. Regarding the second occasion, we would like to mention that, at the end of each day, our tour leader provides all passengers with detailed information about the following day's schedule, meeting times, and departure arrangements. We are therefore sorry that, despite these briefings, you were unable to rejoin the group as expected. We also appreciate your kind comments about the hotel staff and our tour coordinators. We are pleased to know that their willingness to assist helped resolve the situation, and we will share your recognition with the teams involved. Your feedback is valuable to us, as it helps us continue reviewing and improving our communication and operational procedures. Thank you for traveling with Europamundo Europamundo Team

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• M

  Madhu2.0•May 2025
  Just hop on and hop off bus 90% of the tour.
  Traveled in April 2025
  

  Reply from: Europamundo

  Your feedback is valuable, and we look forward to welcoming you on another fantastic journey in the future. Europamundo team :D❤

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• MK

  Mavis4.0•April 2025
  Well organised but, as expected in this packed itinerary, many hours spent in the bus. Border delays meant we...
  Well organised but, as expected in this packed itinerary, many hours spent in the bus. Border delays meant we sometimes arrived at hotels too late to take advantage of their facilities, eg swimming pools, gyms - a shame as the hotels chosen were of a good standard. The food included was very good when part of a buffet, awful when a menu, served at a specific time - sometimes very late - when we had to wait until all guests had arrived. The tours by local guides were very worthwhile and informative. The drivers were excellent, and the on-tour guides friendly and helpful.Show more
  Traveled in March 2025
  

  Reply from: Europamundo

  Thank you very much for taking the time to share your feedback. We’re pleased to hear that you found the tour well organized and that you enjoyed the quality of the hotels, the local guides, and the service provided by our drivers and tour staff. We truly appreciate your kind words about the professionalism of our guides and drivers, and we’re glad you found the local tours informative and worthwhile. We hope to have the opportunity to welcome you on another journey with us in the future—perhaps with a more relaxed pace that better suits your preferences. Warm regards, Europamundo team

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• 

  John5.0•March 2025
  Excellent guides driver and accom. One or two days a bit long, especially to sarajevo. Most dinners pretty good....
  Excellent guides driver and accom. One or two days a bit long, especially to sarajevo. Most dinners pretty good. Overall very good value.Show more
  Traveled in March 2025
  

  Reply from: Europamundo

  Thank you for your feedback! We're delighted to hear you enjoyed the guides, driver, and accommodations. We understand that some travel days can be long, especially to destinations like Sarajevo, but we strive to make the journey as comfortable as possible. We're also happy that you found the included dinners enjoyable and that you saw great value in the tour. We appreciate your review and hope to welcome you on another adventure soon! Europamundo team

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• JC

  Joy4.0•October 2024
  A very interesting 10-day tour but a bit of rush almost every day due to the distance or number of countries covered...
  A very interesting 10-day tour but a bit of rush almost every day due to the distance or number of countries covered within 10 days. It was disappointing that we couldn’t visit Mostar because of weather conditions.Show more
  Traveled in October 2024
  

  Reply from: Europamundo

  We extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team :)❤

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• 

  Kevin5.0•September 2024
  The itinerary is packed, if things go astray to there is no time to recover. When a guide spends many hours resolving...
  The itinerary is packed, if things go astray to there is no time to recover. When a guide spends many hours resolving the is as issues of the few the rest have to miss out and stand about. Two days where messed up because of one incident, not the fault of the tour or guide to but meals where missed, and the tour left in a mess.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Dear Kevin, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during the tour. We understand that a well-planned itinerary is crucial for providing a satisfactory experience, and we regret that unforeseen issues affected your journey. Our guides strive to address any challenges that arise in a way that minimizes the impact on the rest of the group. Unfortunately, there are occasions when such issues can affect the scheduling of the tour. We will forward your comments to the relevant departments to help us improve in these areas and prevent similar situations in the future. Your feedback is valuable as we continually seek to enhance our services. We hope to have the opportunity to serve you again and provide a better experience. Sincerely, Europamundo team

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• A

  MiriamCurchitser4.2•April 2023
  Very fast paced. Unfortunately, we arrived at some destinations at night, so sight seeing/picture taking was limited....
  Very fast paced. Unfortunately, we arrived at some destinations at night, so sight seeing/picture taking was limited. All hotels, with the exception of the one in Greece, were very good. The one in Greece smelled very bad, had no shower head, I had to go down to the reception to request light bulbs. Bus was very comfortable, sights were wonderful. Rumi, the tour guide is amazing. She made the trip. Overall, wonderful experienceShow more
  Traveled in December 2022

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi , Rumi is incredible! Thanks for letting us know. We're happy that you had the opportunity to experience in Balkan Dreams end Bulgaria. Europamundo team :)❤

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• A

  OHCHONG4.2•June 2024
  Tour was professionally conducted and itinerary fully adhered to. Good coordination and there was no hiccups. Polite...
  Tour was professionally conducted and itinerary fully adhered to. Good coordination and there was no hiccups. Polite and helpful guides including, Johana, assigned English speaking guide, Victor, and local guide, Ani. Comfortable transportation, accommodation and good meals.Show more
  Traveled in June 2024

  Review collected by Europamundo
  

  Reply from: Europamundo

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys . We' re delighted that you had this incredibly experience with us. Europamundo team :D❤

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• OM

  OH5.0•June 2024
  Tour professionally conducted. Itinerary was followed accordingly as advised. Guides were polite and helpful with...
  Tour professionally conducted. Itinerary was followed accordingly as advised. Guides were polite and helpful with good knowledge of places visited. These included the assigned English speaking guide and a local guide. Overall good organization in coordinating among the groups without hiccups.Show more
  Traveled in June 2024
  

  Reply from: Europamundo

  Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. Exploring so many captivating destinations in a snapshot of time can be quite an adventure, and we always strive to include the perfect amount of time at each location for some in-depth discovery. Nonetheless, we value your feedback and will work with the relevant departments to ensure that the pace of the trip continues to ensure the best experiences for our guests going forward. With that said, we remain hopeful that your journey through Balkan Dreams end Bulgaria was otherwise uplifting and for the chance to restore your full trust in Europamundo. Europamundo team :D❤

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• RI

  russell4.0•October 2023
  Good trip to get a feel for the region and an appreciation for the uniqueness of each of the nations you visit....
  Good trip to get a feel for the region and an appreciation for the uniqueness of each of the nations you visit. Hotels were very good for the most part. Only one looked like a carryover from the bad old days. Breakfasts and dinners were typically quite good Places visited were very good. Dubrovnik was not to be missed. Mountain top monastery in Greece was truly spectacular. Albania was surprisingly modern in the city center of the capital Needed an additional day in Sarajevo. With the assassination, the Olympics and the siege of the 90's, there is too much history to only have a single day there. Biggest problem was the amount of time in transit on the bus compared to the time seeing the sights we drove to. Interesting concept in the way the company recombines groups at each point to customize the experience desired by each of the travelers. Does mean that you may be travelling with totally new companions and guides each couple of days. Our guide for most of the time was Victor. Relatively young and new to the business. Fluent in Bulgarian, Spanish and English. Struck a nice balance in furnishing information about the places we visited without being over-bearing with it. Had the ability to keep things organized and get what we needed at various points. Street smart and I'm sure will get better with his knowledge of the region as time goes on. I'd bet he'll be really good at this down the road.Show more
  Traveled in September 2023
  

  Reply from: Europamundo

  Hi Russell. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. Exploring so many captivating destinations in a snapshot of time can be quite an adventure, and we always strive to include the perfect amount of time at each location for some in-depth discovery. Nonetheless, we value your feedback and will work with the relevant departments to ensure that the pace of the trip continues to ensure the best experiences for our guests going forward. With that said, we remain hopeful that your journey through Balkan Dreams end Bulgaria tour was otherwise uplifting and for the chance to restore your full trust in Europamundo. Europamundo team :D❤

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