From East to West GO

Traveler Reviews

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  Jade3.0•October 2025
  There was a lack of communication and silliness from Tourradar to resolve issues. I was left behind for a tour I...
  There was a lack of communication and silliness from Tourradar to resolve issues. I was left behind for a tour I planned to join in because the guide changed the time and didn’t include me in the communication. The customer service from your radar was rude and poor. I am very disappointed as I had the intention to join on more tours in the future. The hotels were very far from the city center and made it very difficult to explore and of the cities on my own. Very sad about this experience and disappointed.Show more
  Traveled in October 2025
  

  Reply from: Europamundo

  Dear Jade, Thank you for taking the time to share your experience with us. Your feedback is very important and helps us continually improve the quality of our services. We are truly sorry to hear about the situation you encountered during your tour. After reviewing the details with the guide, we were informed that, in response to the incident, the optional excursion “Magyar Folklore and Dinner Show” was offered as compensation. Regarding the hotel arrangements, please note that some of the hotels we use are located in the city center, while others are situated slightly further out but are very well connected by public transport. We understand that this may have caused some frustration; however, we can assure you that all the hotels we select meet the quality and service standards we offer across our tours. We sincerely regret any inconvenience this may have caused and greatly appreciate your understanding and feedback. Your comments help us enhance our coordination and ensure a better experience for all our guests. Kind regards, Europamundo team

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  John5.0•July 2025
  The ytour was extremely goog and they showed us all that they could in each city in a short space of time.
  Traveled in June 2025
  

  Reply from: Europamundo

  Thank you so much for your kind words! We're glad you had an excellent experience and felt that we made the most of the time in each city. We hope to welcome you on another tour in the future! Europamundo team

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  Jingyan5.0•April 2025
  Hi , We have a wonderful trip for the last two weeks. I will share this to my friends when we go back Canada. It was...
  Hi , We have a wonderful trip for the last two weeks. I will share this to my friends when we go back Canada. It was very nice to have so many attractive sightseeing opportunities. I want to especially say thank to the tour guide in Paris whoes name is Amendo. He is a very tall and handsome guy. He has so much patience and kindness. We are appreciated his hard working! Thank you so much for everything! Jing WangShow more
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  Traveled in March 2025
  

  Reply from: Europamundo

  We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future trips with us. Europamundo team :)❤

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  Ilona3.0•February 2025
  If you want to see as many places/things as possible in 10 days this is a good deal. Good guides and hotels. However...
  If you want to see as many places/things as possible in 10 days this is a good deal. Good guides and hotels. However the trip was very intense. Long bus rides, extremely short ventures and almost exclusively all free destinations that anyone has access to. Each day I would come back to my room exhausted ready to blackout only to start back up at 6 am the next day! So choose wisely if you are up to this kind of vacation.Show more
  Traveled in February 2024
  

  Reply from: Europamundo

  Dear Ilona, Thank you so much for taking the time to share your experience with us. We are pleased to know that you enjoyed our guides and hotels, which we consider key elements in offering our passengers the best possible experience. We understand that the pace of the tour may have seemed intense, and we apologize if it did not meet your expectations in terms of the duration of the excursions. As you know, at Europamundo, we strive to offer a well-structured and detailed itinerary, where the distances traveled by bus and the activities are clearly indicated on the page before booking. We always recommend a moderate level of physical fitness, as our tours are designed to allow passengers to make the most of the visits, covering as many destinations as possible in the available time. Europamundo takes pride in offering unique experiences with carefully designed itineraries and a commitment to providing exceptional service. Your feedback is invaluable in helping us improve and continue delivering the best service possible. Thank you once again for choosing us, Ilona, and we hope you had a wonderful experience in each of the destinations. We would love to have you on board for future travels! Best regards, Europamundo team

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  Jose5.0•October 2024
  Excellent and ,Exceptional
  Traveled in September 2024
  

  Reply from: Europamundo

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤

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  WashingtonCarratu4.5•October 2019
  Julio Magyar made this travel experience the best of the best.... Julio is a gem!!! He treated us like royalty and...
  Julio Magyar made this travel experience the best of the best.... Julio is a gem!!! He treated us like royalty and took good care of us. We have never had a tour guide like Julio before. All the passengers on our bus really loved Julio. I am planning to do my next trip with him wherever he goes.Show more
  Traveled in September 2019

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, we're pleased to hear you had a good tour experience with Julio Magyar as your tour leader. Thank you for your feedback, and we hope to welcome you on another adventure in the future. Europamundo team

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  JUJO5.0•June 2023
  Tour leaders are exceptional.. knowledgeable, entertaining and shared more information. Language in English is...
  Tour leaders are exceptional.. knowledgeable, entertaining and shared more information. Language in English is proficient. Toilet and souvenir stops are great. Bus drivers are great. All Buses should provide charger and wifi service. Except, no picture stops in Paris. Night tour should be included in Paris. Hotels are ok. Must request before you arrange stay that toilets, shower tub and basins are scrub well without stains, elevators, TVs and room temperature are working, scrub remote control, light switches and door knobs are clean, curtains are washed once a week, not to use stain comforter ...all disgusting! Would help to pack less if there is self laundromat in the hotel for fast washing/drying. This East West Tour is great. Next year, looking for Spain-Switzerland- Italy-Greece in several famous cities of each country for few days/night stays.. less stressful! Reasonable rate!Show more
  Traveled in June 2023
  

  Reply from: Europamundo

  Hi, We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future trips with us. Europamundo team :)❤

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  Peter3.0•May 2023
  Acceptable tour until Johma was tour guide. Hotel fiasco at arrival after 10pm. I wasn't given an available room...
  Acceptable tour until Johma was tour guide. Hotel fiasco at arrival after 10pm. I wasn't given an available room until after midnight and Johma was no where in sight to fight for me. The local city tour guided were excellent.Show more
  Traveled in April 2023
  

  Reply from: Europamundo

  Hi Pedro. We value your opinion and have sent it to the appropriate department for quality improvement purposes. We would like to express our gratitude to you for your feedback and assistance in our ongoing efforts to enhance our services. Europamundo team :D❤

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  Susan1.0•January 2023
  I spoke to a europmundo representative for 40 minutes about this trip. It was poorly led. There were three different...
  I spoke to a europmundo representative for 40 minutes about this trip. It was poorly led. There were three different guides of the europemundo tour. The first leg (igor) was nice, but did not know alot about the sites and his English was substandard. The hotels and excursions were good. The second leg of the tour Jacobo the tour guide had worse English than the first. He googled for info at the stops since he didn't know much. He tried to be kind. The sites were nice but none of the options were honored. Lots of driving with unreasonable opportunities (length especially) to use the toilet. The third leg was the worst. The guide Linus was horrible, condescending, and unknowledgable. He would not allow the (57 people group) use the bus toilet. The bus was 1 hour late to start the tour, he did not have the keys ready when we got to the ugly Novotel Paris hotel. Arriving at the dirty Novotel hotel at 1030pm and waiting in the lobby until 1100- 1115pm completely ruined the NYE opportunities to see Paris for the festivities of that very special night. It was the climax and, for most people, the entire reason we saved and selected this particular route. None of the optional excursions were honored. We were late getting at every stop due to traffic. He wouldn't let a married couple change their babies diaper on the bus, so they had to trek 40 minutes (round trip) to find a bathroom. Linus the guide was horrible and would publicly shame the group. The bus was packed, 57 people is entirely too many people to get on and off the bus to allow a 5-10 minute rest stop. The last leg took us to a stop in a Cafe in Paris where we were told the Cafe new we were coming and can use the toilet, but it was "suggested" to pay for something. The Cafe then said it is a REQUIREMENT for EACH PERSON who wanted to use the bathroom to pay for a product. Families of four and five were forced to buy 20-25 euro just so they could use the toilet. After the stop, the tour guide was seen given a bottle of champagne from the establishment. That was very clear why were forbidden to use the bus toilet, so that we could be made to benefit and be used by this tour group. Two seats on the bus were broken so the seats laid all the way back onto the lap of the person behind them. Completely unacceptable. It was the worst tour, the majority of the patrons all felt the same way. Out if 4 prepaid excursions, only one was honored. It was horrible. I'll never recommend it to anyone.Show more
  Traveled in December 2022
  

  Reply from: Europamundo

  Our team thanks you for sharing your review of From East to West trip here with us. We are truly saddened to read that your optional activities were not performed for reasons beyond our control. As you know, in case that there is not a minimum group to make the excursion or by causes of force majeure we will be forced to cancel the excursion and the total amount will be returned by the same means the payment was done. By the other hand, we would like to inform you that not all our coaches have a WC. In case of providing them, they may have prepaid access to allow a free but moderate use of the WC to avoid inconveniences (smells, unpleasant cleaning and emptying of waste tanks). Also, there are regular stops in service areas. We take this kind of feedback seriously here at Europamundo, and so we'd like to assure you that it has been shared with our customer service department. We hope that you can join us again on some tour in the future and if so, we will be happy to have you. Europamundo Team.

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  Judith4.0•September 2022
  For the most part the tour was excellent, but started to fall apart when we reached Paris. We changed our tour leader...
  For the most part the tour was excellent, but started to fall apart when we reached Paris. We changed our tour leader and our group was split into 2 groups, leaving some of us not getting what we had been led to believe by our previous leader. Of the two groups one leader, Israel bent over backwards to get us the tours we had expected to be offered, but the other leader, Patricia? was completely unhelpful, she told me that she didn’t care about my problem! When I told Patricia that I thought she was very unhelpful she became aggressive toward me by standing over me, puffing out her chest and glaring at me as she told me to “GET OFF MY BUS!” Anyway we did get off her bus and thankfully for Israel he got us the tour we wanted. Israel acted in a professional way, he was honest, proactive and above all, he was extremely helpful! Thank you Israel 👍Show more
  Traveled in August 2022
  

  Reply from: Europamundo

  Greetings, we're sorry for any tour inconveniences. Despite these, we hope your overall experience will be remembered positively. Our service is now improved, and we're ready to assist with your future travel plans. Europamundo team :D❤

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