Brilliant Bordeaux (2027) (Bordeaux to Bordeaux, 2027)

Traveler Reviews

• D

  David

  July 7th, 2025
  Our cruise ship lost its anchor half-way through our cruise and we did not cruise for the remainder of the...
  Our cruise ship lost its anchor half-way through our cruise and we did not cruise for the remainder of the intinerary. Instead, we rode on buses for hours each day and spent several more hours waiting for a bus to pick us up. We paid for a very expensive river cruise, and for nearly 40% of our vacation, we were on a BUS TOUR. Uniworld did not acknowledge that this error was avoidable and was fully the fault of their crew. We have attempted to communicate our concerns to Uniworld through multiple channels and have been ignored. They did response to Costco Travel (our booking agent) and although they called the lost anchor a "bizarre" situation, they praised their crew and then offered a $400 credit for a future cruise. This amounts to less than 5% of the cost of the cruise and is actually less of a discount they have offered throught the almost daily advertisements they send us. Their own policies state that guest have the right to be reimbursed for portions of their cruise that are "less than what they paid for" - yet they never shared this with passengers and have shown no concern for many heartbroken guests. We will never be able to afford another "once in a lifetime" experience like this; however, if others do have the opportunity, they should NOT consider Uniworld.Show more
  Traveled in May 2025
  

  Reply from: Uniworld Boutique River Cruise Collection

  Thank you for your feedback. We are sorry to hear that your cruise experience was impacted by an issue with the ships anchor. Fortunately, we were still able to operate the rest of our program despite this issue. If you would like to follow up further with our team regarding your trip, please feel free to contact us directly at customerservice@uniworld.com.

  Show more
• M

  Marta

  October 21st, 2023
  Wonderful trip! Staff on the boat were always polite, helpful and accommodating. Excusion guides were very...
  Wonderful trip! Staff on the boat were always polite, helpful and accommodating. Excusion guides were very knowledgeable. Excusions were fun. Overall, the trip was well organized and managed from start to finish.Show more
  Traveled in October 2023
• P

  Peter

  September 26th, 2022
  Wonderful trip - highly recommended.
  Traveled in September 2022
  

  Reply from: Uniworld Boutique River Cruise Collection

  Thank you very much for your feedback, and we hope to have another opportunity to welcome you aboard soon!

  Show more
• C

  Chris

  November 21st, 2019
  Really loved our tour. Only suggestion. There should be entertainment every night. A simple guitarist, a piano...
  Really loved our tour. Only suggestion. There should be entertainment every night. A simple guitarist, a piano player, on those night when nothing major is planned. Other than that, well done and we will do another tour with you again.Show more
  Traveled in November 2019
  

  Reply from: Uniworld Boutique River Cruise Collection

  We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We look forward to seeing you again soon.

  Show more
• D

  David

  October 7th, 2019
  Fabulous experience. Besides a luxurious foodie experience with very nice wine pairings, a big reason that I chose...
  Fabulous experience. Besides a luxurious foodie experience with very nice wine pairings, a big reason that I chose this cruise was to better understand Bordeaux wines. I was not disappointed. The number of wines that are tasted on excursions is less than I expected, but there are different wines served on board every day. And there are plenty of opportunities to visit tasting rooms or chateaux to do more tasting.Show more
  • 
  Traveled in September 2019
  

  Reply from: Uniworld Boutique River Cruise Collection

  We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

  Show more
• A

  AdamGoddard

  September 18th, 2019
  I sailed on the SS. Bon Voyage in August 2019 and all expectations were exceeded in every department. From the minute...
  I sailed on the SS. Bon Voyage in August 2019 and all expectations were exceeded in every department. From the minute you step on board the staff are so helpful, kind, humorous, personable, and skilled at making you feel welcome. The itinerary was a delightful mix of vineyard exploration where we learned about the process of making the beautiful Bordeaux blends to trips to centuries old towns in the surrounding regions. I was delighted to find there were plenty of active excursions including hikes and bike rides for those inclined too! Highlight for me had to be the food and wine available on board. Every meal and course was nothing short of excellent. The ship itself is truly a 5 star hotel on the river. Comfiest beds I've ever slept in! Cant wait for my next oneShow more
  Traveled in September 2019
  

  Reply from: Uniworld Boutique River Cruise Collection

  Thank you for the wonderful review. We’re so glad you enjoyed your cruise, and hope to see you back soon.

  Show more
• 

  Joseph

  September 15th, 2019
  I sailed on the brand new S.S. Bon Voyage in June 2019 and the entire experience was nothing short of perfection!...
  I sailed on the brand new S.S. Bon Voyage in June 2019 and the entire experience was nothing short of perfection! Bordeaux is spectacular enough on it's own, but this ship really stole the show. I can't say enough about the warmth of the attentive staff and all the fabulous food and wine that we had onboard. Off the ship I tried to take advantage of as many of the active excursions as possible. Biking through the vineyards of Bordeaux was as magical as it was serene. One morning we even got up extra early to take a yoga class inside the fortress at Blaye, which was an incredible experience. What I really love about Uniworld is that all of these experiences, all the phenomenal food and wine and so much more are included. All you need to do is show up, sit back and have the time of your life.Show more
  Traveled in June 2019
  

  Reply from: Uniworld Boutique River Cruise Collection

  We are delighted to hear that you enjoyed your entire experience with us. I hope we have another opportunity to welcome you aboard again soon.

  Show more
• N

  NicoleHunter

  September 13th, 2019
  A group of twelve us on sailed on this itinerary last October and had an amazing trip. It's always fun to travel...
  A group of twelve us on sailed on this itinerary last October and had an amazing trip. It's always fun to travel with a group and we were treated so well by the staff. The food, the tours, the service was all five star. We loved the all-inclusiveness of the trip and that we owed nothing when we got off the ship. Trip of a lifetime and we will definitely sail again with Uniworld.Show more
  Traveled in October 2018
  

  Reply from: Uniworld Boutique River Cruise Collection

  Hi Nicole, thanks for the excellent feedback! We appreciate your business and hope to see you again soon.

  Show more
• F

  Fed

  September 13th, 2019
  Just in awe from start to finish! Uniworld really knows how to take care of their passengers. If you love wine and...
  Just in awe from start to finish! Uniworld really knows how to take care of their passengers. If you love wine and are looking for an exceptional experience on an amazing ship Uniworld & Bordeaux are for you. Uniworld is known for their ships and this the newest in the fleet is a piece of floating art work. The staff and crew are the best, always smiling and willing to assist you with whatever your need may be. The food was so delicious and presented like a 5 star michelin restaurant. You have to try out the Remy Martin tour if you love cognac!! If you love to cook nothing beats the cooking class from a French chef, another must! Overall had the best time on this itinerary and cant wait to go on another!Show more
  Traveled in July 2019
  

  Reply from: Uniworld Boutique River Cruise Collection

  We are so grateful for your kind words. Thanks for sharing your review with us and the community.

  Show more