Baltic Capitals

Traveler Reviews

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  Adeola

  September 28th, 2025
  Tours were in Spanish and English, and our guides took care to give information in both languages. Hotels were all of...
  Tours were in Spanish and English, and our guides took care to give information in both languages. Hotels were all of good standard and near city centres so was easy to navigate during free time. We didn't always have enough time at certain attractions but that was due to time constraints of getting from one destination to another. Overall, it was a fun trip.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you very much for sharing your experience. We are glad to know you enjoyed the guides, hotels, and overall trip. We appreciate your comments regarding time at certain attractions, and we are happy to hear that, despite the schedule, you had a fun experience. Europamundo team

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  James

  August 16th, 2025
  I have been taking on average a Tourradar trip per month for the last seven months (live in Europe for 12 months) ......
  I have been taking on average a Tourradar trip per month for the last seven months (live in Europe for 12 months) ... The coordination of the pre-trip was terrible, could not get the name of the hotel until 7 days prior ... transportation from airport did not get to 11 PM the night before yet I had a 630 AM flight ... usless as did not see .........I was unaware that the trip had 3 languages, Spainish, Portugese and English....First tour Director was a NIGHTMARE... got off the ship and the English speaking people were wndering in Parking lot asking each of the buses if they were ours ...Final tour director Pedro was good .....but could not compenstate for the pre-trip and first 4 days.......STAY AWAY !!!Show more
  Traveled in August 2025
  

  Reply from: Europamundo

  Dear Mr. Conlon, Thank you for sharing your feedback. We are sorry for the inconveniences you experienced during your trip. We would like to kindly clarify that, as per hotel regulations, the final hotel list can only be confirmed up to 48 hours before the start of the tour. This information is always clearly stated before purchase. Regarding the airport transfer, the service was correctly arranged with the details provided to us by your agency. Additionally, all Europamundo tours are multilingual, and this is clearly explained before booking. We regret if this created a misunderstanding. We are glad to know that you appreciated the service of Pedro, and we will share your kind words with him. Your comments will also be reviewed internally to keep improving our services. Kind regards, Europamundo team

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  Lisa

  July 6th, 2025
  I hv used Europamundo many times and I must say I haven't been overly impressed with any of the tour guides until...
  I hv used Europamundo many times and I must say I haven't been overly impressed with any of the tour guides until now! Our guide Beesho (I so wish I knew the correct spelling ) was the perfect amount of attentive, informative and organized! We also had Una for a few days, also a pleasureShow more
  Traveled in June 2025
  

  Reply from: Europamundo

  Thank you so much for your kind words and for traveling with Europamundo multiple times! We're very happy to hear that Beesho (we’ll make sure to find the correct spelling!) and Una made such a positive difference on your tour. Your feedback about their attentiveness, knowledge, and organization truly means a lot to us. We'll be sure to pass on your compliments to both guides. We hope to have the pleasure of welcoming you on another journey soon! Europamundo team

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  Eleanor

  July 28th, 2024
  I keep taking Europamundo tours because their prices are competitive. My two previous experiences with them were...
  I keep taking Europamundo tours because their prices are competitive. My two previous experiences with them were forgettable mainly because of the language barrier. Being a Spanish company, their guides first language is Spanish and their English, though they tried, needed some improvement. Knowing that, I was proactive this time and did my own research of the places we were going to visit and this has made a huge difference. The itinerary was good. I was pleasantly surprised about the Baltics. It is so underrated. The little known Tallinn, Riga and Vilnius were so beautiful.it was an eye opening experience, I did not appreciate however that they did not clearly communicate the changing of the itinerary in Finland. Instead of going to Turku and Naantali, we went instead to Porvoo. The oil indication of going to Porvoo was a mention in the voucher but no mention of not visiting Turku or Naantali. Accommodations were good. They were close to the attractions. Europamundo changed the accommodation in Stockholm the last minute. Again, communication was poor. I learned about the change in the transfer voucher. We had three guides: Spanish, English and Chinese. I wish the Chinese guide took better control of the Chinese group. They keep talking loud when the other guides were talking. Ricardo, as a tour guide, was amazing. His personality is suited for the job. He was friendly and very helpful. He went beyond the call of duty for the group to have a better experience.Show more
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  Traveled in July 2024
  

  Reply from: Europamundo

  We do apologize that some aspects did not meet your expectations, but we hope that the positive moments prevailed. We have a dedicated team working behind every reservation, and we strive to provide you with a pleasant experience. Europamundo team. :D❤

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  Lisa

  October 8th, 2023
  Tour guy Tony seems favorable to Spanish group . We are add on passengers English sneaking and merge on last...
  Tour guy Tony seems favorable to Spanish group . We are add on passengers English sneaking and merge on last segment, and had been ignored the last day. We had paid much as other people, but we didn’t get respect for equal services. We had been ignored the last day of the tour. We don’t appreciated itShow more
  Traveled in September 2023
  

  Reply from: Europamundo

  Dear Lio, We appreciate your time for sharing us your experience with the tour with us. Kindly be advised that, as outlined in our terms and conditions, accessible on our website, TourRadar, and your "My Trip" portal, all our overland routes, be it group or private, invariably include the accompaniment of tour leaders (English-speaking) and local guides, if specifically mentioned. Given the expansive reach of Europamundo globally, groups may adopt a bilingual approach based on passenger numbers. The service, in such cases, is typically offered in both English and Spanish, facilitated either by two tour leaders, each catering to a respective language, or a single tour leader proficiently delivering information in both languages. To ensure the smooth progression of the tour, all our guides hold a minimum B2 (Upper Intermediate) English certificate. This certification guarantees their ability to engage seamlessly in conversations with passengers, express themselves fluently, and narrate historical accounts. Should a passenger encounter difficulty understanding the guide, they are encouraged to request clearer communication or contact our emergency numbers. If the issue persists, we can arrange for a guide reassignment. Regrettably, no communications were received from your end via our emergency 24/7 hotline and WhatsApp. Consequently, we were unable to address your concerns. We apologize if the tour did not meet with your expectations and we thank you for sharing your opinion with us to help us to continue to improve. Europamundo team

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