W-Trek Standard + Puerto Natales 7 Days

Traveler Reviews

• SL

  Simon4.0•December 2025
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  Very well organized, but high price for the service provided and very touristy.
  Traveled in November 2025
  

  Reply from: HI Travel South America

  Hi Simon! The W-trek has a lot of travellers coming through every year, so they cater to the general public for the most part. In a way it is so well organized because it is touristy. We have other, less pricey and touristy options available; we would love to have you back!

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• CA

  Colin5.0•December 2024
  Tour company (Hi Argentina) books all the accomodations, bus tickets, and ferry ticket for you. The W-Trek is popular...
  Tour company (Hi Argentina) books all the accomodations, bus tickets, and ferry ticket for you. The W-Trek is popular and well marked, so it's perfectly fine (and probably even better) to do without a tour guide. Some of the information in the itinerary they provide needs to be updated. On the last day of the itinerary, it said conflicting things about where the meeting points were for the ferry and the bus back to Puerto Natales. You have to carry ALL of your stuff with you on days 3-4 of the itinerary, so keep a room in Puerto Natales with our stuff and only bring the essentials for this trip. Also most places accept card, but bring cash (Chilean pesos) for backup. There are NO ATMs in Los TorresShow more
  Traveled in December 2024
  

  Reply from: HI Travel South America

  Thank you for sharing your valuable feedback Colin! We’re happy to hear that you enjoyed the W-Trek and that the accommodations, bus, and ferry arrangements worked well for you. We also appreciate your observations about the itinerary — we’ll make sure to update any conflicting information to make it clearer for future travelers. Your tip about carrying all your belongings on days 3-4 and the need for cash in some areas is very helpful for others planning the trip. Thank you for taking the time to share these insights, and we hope to assist you on another adventure soon!

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• MK

  Martin5.0•February 2024
  It was a wonderful trek, incredible nature and nice hiking camps! Be aware, you hike 7-9 hours a day for 4 days…this...
  It was a wonderful trek, incredible nature and nice hiking camps! Be aware, you hike 7-9 hours a day for 4 days…this is not for everybody. But its worth it!! Patagonia is the best :)Show more
  Traveled in February 2024
  

  Reply from: HI Travel South America

  Thank you for your review Martin!

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• RR

  Renee5.0•December 2023
  Great experience and everything planned for you!
  Traveled in November 2023
  

  Reply from: HI Travel South America

  Hi Rene! Thank you for your review

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  Adriene5.0•November 2023
  Really enjoyed this trip!!! Overall well done. Only miscommunication was a two way street. I printed out all of my...
  Really enjoyed this trip!!! Overall well done. Only miscommunication was a two way street. I printed out all of my vouchers because sometimes the National Park was a little disorganized, so I was really glad I had. Other than the fact there was no orientation at the welcome center (I think that was the National Park, not the tour operator's issue), it all went as it was described. I bought waterproof pants in Puerto Natales, and I would recommend that (do not think that just quick drying is enough) and my boots were waterpoof. Patagonian spring was snowy on my first day.Show more
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  Traveled in November 2023
  

  Reply from: HI Travel South America

  Hi Adriene, thank you for sharing your experience! It was our pleasure to help you with your W Trek tour. All the best! Hi Travel

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  Adriene5.0•November 2023
  Overall good- I loved the mountains & landscape. Unfortunately, we saw more wildlife on the way in from the bus...
  Overall good- I loved the mountains & landscape. Unfortunately, we saw more wildlife on the way in from the bus (guanacos, rhea, condor, & fox) than I did in the park, so if you want that, get a guide. Things happen mostly as expected/explained. The directions are fairly easy to follow. I had one miscommunication, but I think that was on both parties. There was no stop at the welcome center other than the park employees scanning our QR codes & a bus transfer. Highly recommend waterproof boots. I also ended up buying & being profoundly grateful I had) waterproof pants because it snowed & rained on my first day to the Mirador Base de Torres (which we really couldn't see, but that is just weather). Food is meh, but you will be hungry after that amount of trekking.Show more
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  Traveled in November 2023
  

  Reply from: HI Travel South America

  Hi Adriene, thank you for sharing your experience with other passengers! Hi Travel

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• TV

  Tara5.0•November 2023
  Everything went pretty smoothly! We did have one issue with dinner one night that was booked for a different Refugio...
  Everything went pretty smoothly! We did have one issue with dinner one night that was booked for a different Refugio than we were staying for the night but fortunately they were able to accommodate us and feed us dinner. Tour radar made this booking process seem less and easy to navigate!Show more
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  Traveled in November 2023
  

  Reply from: HI Travel South America

  Hi Tara, thank you for your review! We are glad to hear you have enjoyed the W trek. We appreciate the comment about the meal to be able to talk this with the refugio. Very best! Hi Travel

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• MI

  Mayumi3.0•October 2023
  W Circuit experience was just amazing after all. But communication prior to start the whole experience was not...
  W Circuit experience was just amazing after all. But communication prior to start the whole experience was not something I would recommend to everyone. I started on Oct 15, which was just starting the season. The daily itinerary I received prior to departure, was based on peak season. The local operator didn't update based on the season/dates. Hours of everyday hike were more for better than average people. Itinerary also indicated there is a briefing a day before. But it was only virtual. Also, on the itinerary, the list of welcome gift, stainless steel drink bottle, sleeping bag liner, and microfiber towel. So based on this list I made adjustments what to bring. But when I checked in, the bottle was plastic. I have an allergy, I can't drink water out from the plastic...I was very disappointed. Anyway, Tourradar didn't do their part of job to make sure all information that local operator provided was all correct or not. Also there was critical information was missing. Which was all people enter the Torres del Paine national park required trekking poles and clipons(clips on trekking shoes for walking on snow). I brought my own, but I saw many people were looking for them in the town of Puerto Natales. All kind of critical information was missing out from final itinerary. You pay a lot of money, even for this self guided tour, I was expected to getting all information but it didn't.Show more
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  Traveled in October 2023
  

  Reply from: HI Travel South America

  Thank you for your detailed feedback Mayumi, we’re glad to hear you enjoyed the W Circuit overall, but we’re truly sorry for the frustrations you encountered along the way. You're right to expect accurate and updated information, especially when preparing for a demanding experience trek like this. We apologize for the outdated itinerary details and the confusion about the welcome items, we understand how disappointing that must have been, particularly given your allergy. We’ll be following up with the local operator to ensure these issues are corrected for future travelers. Regarding the missing gear information and seasonal changes, you’ve highlighted areas where we clearly need to improve communication. Thank you again for pointing them out — your insights help us make the experience better for everyone. We hope the stunning landscapes and the overall adventure still left you with good memories.

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  Juan5.0•April 2023
  Thank you so much for sharing this amazing experience. I highly recommend the tour company and our leader. Will come...
  Thank you so much for sharing this amazing experience. I highly recommend the tour company and our leader. Will come back!!Show more
  Traveled in April 2023
  

  Reply from: HI Travel South America

  Hi Juan, thank you for sharing your experience! We'll be here to help you in your next tour. All the best! Hi Travel Team

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• MN

  Matthew5.0•October 2022
  Unbelievable experience. The landscapes were dramatic beyond words; I felt as though I were visiting another planet....
  Unbelievable experience. The landscapes were dramatic beyond words; I felt as though I were visiting another planet. The refugios and the staff there were fantastic, as were the Hi Travel and Tour Radar team in corresponding to my questions and at organising the trip. A very well prepared day-by-day itinerary and equipment list provided by the tour operator was an enormous help, as I had never done a multiple day trek before and didn't know what to expect or to bring with me. I was a solo traveller doing the trek but felt in safe hands the whole time and met many friendly people along the way. Had the time of my life.Show more
  Traveled in October 2022
  

  Reply from: HI Travel South America

  Hi Matthew, thank you for your kind words :) We are glad to hear you have enjoyed your time during your W trek. All the best! Hi Travel

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