From Burgundy to the Camargue along the Saône and the Rhône Rivers (port-to-port cruise)

Traveler Reviews

• ED

  Elaine5.0•June 2024
  Lovely ship staff exceptional .Good was amazing,the drawback got me, was the amount of food offered, I could not eat...
  Lovely ship staff exceptional .Good was amazing,the drawback got me, was the amount of food offered, I could not eat 2 three course meal a day, So I asked could I have a sandwich at lShow more
  Traveled in June 2024
• AD

  Andrew3.0•September 2023
  This boat is dated and when compared to the boats we had to pass through to get to ours it looks a poor relation,...
  This boat is dated and when compared to the boats we had to pass through to get to ours it looks a poor relation, although I guess this is reflected in the cruise price. Most of the staff were friendly although two, the purser in particular, came across as surly. He welcomed the various nationalities but excluded us. When I pointed out he had omitted Scottish from his list I was told there were too many nationalities. The mattresses in our cabin were at least six inches shorter than the bed frame so there was a gap. When this was pointed out the solution they adopted was to simply pull the mattress to the bottom of the frame thereby closing the gap at the bottom, but creating a gap at the top. The seating at mealtimes was too rigid. Just because we speak the same language doesn't mean we want to share a table with others. There should be more “2 people” tables. The food choice was limited with no real choice in each course. The sailing timetable didn’t leave much time to visit most of the towns we visited and mostly didn’t allow us the chance to have lunch on shore to give us a break from the ship catering. The bus tour to The Camargue was a waste of money. Driving forty minutes or so just to be dumped in the centre of a town that seemed to comprise mostly of tourist shops and closed restaurants and then to be told to be back at the bus in 40 minutes seems a waste of time and money to me (and several others we spoke to). Surely a better stop would have been at one of the road side nature reserves we passed on the bus journey which would have enabled us to get closer to flamingoes etc instead of just seeing them through the windows of a bus. The horse farm visit wasn’t up to much either. Basically I think there were some parts of the cruise that were okay but some that were poor. I guess it’s a case of consider how much you want to get from a trip and whether you’d prefer to pay more for a better experience. We wouldn’t repeat this experience.Show more
  Traveled in August 2023
  

  Reply from: CroisiEurope River Cruises

  Dear Mr. Dickson, thank your for taking the time to review your cruise. We will investigate and get back to you. Best regards, CroisiEurope Customer Care Department

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• PS

  Paul2.0•May 2023
  French for the French. English speakers tolerated. No choice of food except allergies. Excursions variable quality
  Traveled in May 2023
• LW

  Lilly4.0•October 2022
  Overall the cruise was fantastic. The staff were awesome and took such good care of us. The food was great and the...
  Overall the cruise was fantastic. The staff were awesome and took such good care of us. The food was great and the boat was for the most part comfortable. The only reasons I am not giving 5 stars are two...the tours were very disappointing. The location we went to were beautiful and interesting, and the tour guides were good, but the tike on the busses to get there compared to the amount of time we had to enjoy the sites was disproportionate. Typically we were on the road for several hours round trip but Typically only had on average 30mins to explore and enjoy. It would be far better to see fewer locations and get more time to enjoy them. One of the locations was an hour and half bus ride then a climb up 100 stairs to a cathedral and we had to be back at the bus in 30mins. My mother is elderly and slow as were many people on the tour. Most of them only had time to get to the top, find and pay for a bathroom and turn around and go back down. The bus got stuck in traffic for 10 mins, and we didn't even get to do the 2nd stop on the excursion. I highly recommend the company seriously reconsider reworking their tours. My only other complaint was the bed was as hard as a rock. Despite those concerns my trip was overall enjoyable and I would cruise with this company again.Show more
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  Traveled in October 2022
• RO

  Randall5.0•October 2022
  Relaxed good time. Floating down the Rhone was a delightful, beautiful holiday. Excellent food, cheerful very helpful...
  Relaxed good time. Floating down the Rhone was a delightful, beautiful holiday. Excellent food, cheerful very helpful staff. All were patient and helpful with English speakers. Comfortable number of people on board. Comfortable cabin with awesome big window. Some of the standard bus excursions could be improved. Too Long bus trip sometimes with tantalizing short time at the destination. I would gladly return to the Rhone Princess, but would check out some of the optional tours.Show more
  Traveled in October 2022
  

  Reply from: CroisiEurope River Cruises

  Dear Mr. Overdorff, thank you for taking the time to leave a review of your cruise. We are so glad to read you have enjoyed your time onboard the Rhone Princess. Thank you for your compliments on the staff and the food. We'll make sure to pass those on. We have taken good note on your remark on the time spent on buses. We hope we'll have the pleasure to have you again on board the Rhone Princess or any of our ships. Best regards, Croisieurope Customer Care Department

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  Sherrill4.0•June 2022
  Sometimes it was difficult to understand the announcements and the daily trips were difficult for the...
  Sometimes it was difficult to understand the announcements and the daily trips were difficult for the English-speaking translation. There was much explanation in French and not very much explained in English except for one guide. The guides attempted but the amount of information was not anywhere the same amount. Some of the trips were a lot of bus ride and not as interesting as indicated. I assumed that the tour would include more art. I enjoyed having the small number on board. The bus trips included too large of a group for some of the locations.Show more
  Traveled in June 2022
  

  Reply from: CroisiEurope River Cruises

  Dear Mrs. Kulp, Thank you for taking the time to review your cruise with us. We took good note of your remarks regarding the announcements being shorter in English. We are truly sorry. It’s a point we are continuously working on. We forwarded your comments on the bus trips to the appropriate persons, we hope you were still able to enjoy the visits. We hope we’ll have the pleasure to welcome you again soon on board one of our ships. Best regards, Croisieurope Customer care dpt

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  Jeanette5.0•June 2019
  Excellent cruise Will love to do another in France with Croisi Europe. Staff was friendly & professional.
  Traveled in May 2019
  

  Reply from: CroisiEurope River Cruises

  Thank you very much Mrs. Roger for this review. We hope we'll have the pleasure to welcome you again on board one of our ships soon. Best regards, Croisieurope Customer Care department

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