7 Days Rainbow Waters & City Lights - Colombia’s Wonders

Traveler Reviews

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  Manizhe

  August 27th, 2024
  1.0
  It’s not even worth one star , most unsafe tour middle of jungle whith the most horrible raisist people who only...
  It’s not even worth one star , most unsafe tour middle of jungle whith the most horrible raisist people who only treat you well if you Spanish speaker , First of all there is no clean water for you just muddy river water for your shower . Secound no power no wife no reception at all only from 4 o’clock to 5 . My roof was licking so bad due to rain but unfortunately they had no empty room to change my room and end up to make me to leave the tour at secound day and the didn’t return my 1200 $ money . They charge me for transportation but they didn’t provide me any type of transportation, they left me by the road middle of jungle where I could be raped or killed or ingerd by animal . Pleas do not book Nicky lodge at all . There is many lodge that can make your travel amazing . Also this lodge had promotion for ecuadorian people for 100$ and full of people who singing and clabb and play guitar all time whith loud music and destroyed the nature by their song. Pleas give favour your self and avoid this company.Show more
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  Traveled in August 2024
  

  Reply from: Responsible Travel South America

  Thank you for sharing your experience with us. We’re truly sorry that your stay didn’t go as expected. We take all feedback to heart, as the comfort and safety of our guests are always our top priorities. While we deeply regret the issues you faced with your room and the amenities, we also want to clarify that there were other factors involved, such as your decision to leave before the tour officially ended. Unfortunately, transportation wasn’t available on the day you chose to depart, which added to the challenges. We understand how this must have been frustrating for you, and we are taking steps to ensure this doesn't happen again. To make up for the inconvenience, we are offering you monetary compensation, as we recognize that the service provided during your stay did not reflect the high standards we strive to maintain for all our travelers. Best regards, Ecuador Galapagos Travels Management Team

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  Les

  January 17th, 2024
  5.0
  First time in the jungle and Nicky Amazon lodge made it one of the best experiences of my life.Evi our guide was a...
  First time in the jungle and Nicky Amazon lodge made it one of the best experiences of my life.Evi our guide was a walking talking Google. How he managed to locate animals birds and insects amongst the jungle foliage I don't know.Even when he pointed them out I found it at first hard to see.He new every bird animal and insect by name .His knowledge of the various eco systems was amazing. The lodge was just as you would expect helpful polite nothing to much trouble.Food was excellent freshly prepared with plenty of local flavors .Our lodge was excellent hot shower room service every day. A great big tick for all the staff at Nicky lodge just amazing.Show more
  Traveled in January 2024
  

  Reply from: Responsible Travel South America

  Hi Leslie, Thank you for the feedback. I am so happy all of you enjoyed this trip to the Ecuadorian Amazon. The team is very happy to meet people like you :) I hope you can visit us again with friends or family! :) Kind regards, Lucía

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  Tyler

  November 1st, 2023
  5.0
  Excellent experience, excellent service, our guide Evi was the best of the best. Everyone was extremely knowledgeable...
  Excellent experience, excellent service, our guide Evi was the best of the best. Everyone was extremely knowledgeable and kind and their processes as a team work exceedingly well. An excellent experience.Show more
  Traveled in October 2023
  

  Reply from: Responsible Travel South America

  Dear Tyler! Thank you so much for your glowing review! We're delighted to hear that you had an excellent experience with us, and that Evi, our guide, left a lasting impression. We take great pride in our knowledgeable and kind team, and it's wonderful to know that their teamwork made your experience exceed your expectations. We look forward to welcoming you back in the future and providing you with more outstanding experiences. Your positive feedback is truly appreciated! Best! Alvaro and the Ecuador Galapagos Travels Team

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  Louise

  August 5th, 2023
  1.0
  DO NOT BOOK WITH TOUR RADAR. Book when you are in Ecuador / Quito. We paid double what other people on the same tour...
  DO NOT BOOK WITH TOUR RADAR. Book when you are in Ecuador / Quito. We paid double what other people on the same tour paid for EXACTLY THE SAME EXPERIENCE. For 4D/3N it should cost you $270-$350 (excluding bus transfer) dependent on whether you go in dorm room or matrimonial room. We were stupid enough to book through here and it cost us a lot of money. Don’t make the same mistake as us.Show more
  Traveled in July 2023
  

  Reply from: Responsible Travel South America

  Hello Louise, Thank you so much for sharing your thoughts with us. We truly value your feedback. We want to shed some light on why our prices might differ from other options. When you book with us, you're not just getting a tour – you're getting peace of mind and a great experience. Our prices reflect the comprehensive service we provide, where we take care of the entire booking process, ensuring availability and handling all payments securely, and are committed to offering a seamless and worry-free experience. Our team works diligently to ensure that every aspect of your journey is taken care of, from start to finish and even after the trip ended! This level of service does come with a cost, but it's aimed at providing you with convenience and reliability. We genuinely appreciate your candid feedback, as it helps us better understand our travelers' perspectives. If you'd like to discuss your experience further or have any questions, please don't hesitate to reach out. We're here to listen and make things right for you. Warm regards, Ecuador Galapagos Travels Team

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  Hai

  May 8th, 2023
  5.0
  This is an amazing trip and it was more than my expectation. Full mark for Nicky Lodge for their organisation
  Traveled in April 2023
  

  Reply from: Responsible Travel South America

  Hello Ngoc! We are absolutely delighted to read your kind review and learn that your trip with us was such a standout experience! Our goal is to provide our travelers with unparalleled service and unforgettable moments, and we are thrilled to have accomplished that for you. We are so happy to know that our Cuyabeno Wildlife Reserve Adventure was up to your standards and that you were satisfied with your overall experience. Thank you for your kind words and for choosing Cuyabeno Wildlife Reserve as your travel destination. We look forward to having the opportunity to welcome you back for another amazing adventure in the future. Best! Ecuador Galapagos Travels

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  Jamie

  April 23rd, 2023
  5.0
  The 5 day tour at Nicky Lodge was amazing. Our guide Evi was so welcoming and knowledgeable, everywhere you look...
  The 5 day tour at Nicky Lodge was amazing. Our guide Evi was so welcoming and knowledgeable, everywhere you look there’s something amazing to see, from birds, reptiles and monkeys to all the medicinal plants, Evi would explain and answer any question you had with great detail. Honestly one of the best experiences I’ve had. The food and accommodation are also great. Highly recommend for anyone thinking about going (all ages, we had children and adults in our group), you will not be disappointed!Show more
  Traveled in April 2023
  

  Reply from: Responsible Travel South America

  Hola Jamie! Thank you for taking the time to leave a review of your experience at our Amazon Lodge in Cuyabeno Reserve. We are thrilled to hear that your 5-day tour was amazing and that our guide Evi made your stay welcoming and educational. It's wonderful to hear that you were able to see a variety of wildlife and learn about the medicinal plants in the area. We take pride in providing excellent food and accommodations for every traveler and we are glad to hear that you found them to be great. It's also great to know that our tours are suitable for all ages, as we strive to make our lodge accessible to everyone. We appreciate your recommendation and hope to see you again soon! Best regards from your local friend! Alvaro Ecuador Galapagos Travels

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  Nadja

  February 20th, 2023
  5.0
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  This trip was really unique. I stayed at the Nicky Lodge. You started every day early in the morning with hikes,...
  This trip was really unique. I stayed at the Nicky Lodge. You started every day early in the morning with hikes, canoe trips and really learned a lot about the animals and plants. The accommodations were really clean, the food excellent and you could, since no contact with the outside world, really switch off. The organization and the contact with Gabi in advance, was really very nice and professional. I really lacked nothing. Thank you very much for this trip!Show more
  Traveled in October 2022
  

  Reply from: Responsible Travel South America

  Dear Nadja, thank you very much for your review of your Amazon tour. I am very pleased that you enjoyed the tour in the Cuyabeno Reserve and that you were able to take many wonderful experiences home with you. I wish you all the best and many more exciting trips, thank you again for your trust in us, best regards Gabi

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  ELIOTT

  January 29th, 2023
  5.0
  Incredible experience, the accommodation, food, guides and activities are all amazing. I would highly recommend this...
  Incredible experience, the accommodation, food, guides and activities are all amazing. I would highly recommend this trip to anyone that is considering visiting the Amazon, you will not regret it!Show more
  Traveled in January 2023
  

  Reply from: Responsible Travel South America

  Hi Elliot, Thank you! We're delighted you had an incredible experience. We look forward to hosting you again! Best regards, Ecuador Galapagos Travel Team

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  Peter

  October 7th, 2021
  5.0
  Now this was exactly what I was looking for. And everything went smoothly first being able to talk with Daniel that...
  Now this was exactly what I was looking for. And everything went smoothly first being able to talk with Daniel that is the tour operator in Ecuador and he was very kind with us very nice with us making sure everything‘s OK. I went with my mother from Florida and my uncle from New York City. And me and Aspen Colorado. We all met in Miami and then made it out to Quito stayed a couple days before arriving at the bus which you mean at a local hostel. The bus was there we actually decided since it only cost $10 at the hostel we arrived a few hours earlier than the bus so we can take a shower and take a nap since we were just touring around. Then on the way to the jungle the bus stop two times for bathroom breaks and get something to snack on or drink most people were sleeping on the bus. Then in the morning when we arrived in the reserve there was a little outside restaurant and a store where they provided free breakfast for us with this tour which is really cool it’s more of a traditional indigenous sore Ecuadorian breakfast with eggs and rice and I forgot I think it might have been chicken. Then somebody from the lodge was looking for us and welcomed us saying that we’re waiting for the motorized canoe from the lodge to return with other guests and then we checked into The reserve office as were checking into the reserve area so they know we’re in the reserve. Then we travel to hours down the river with our guy that spoke English very well. And immediately the tour started right from leaving the bridge starting to look for birds, snakes, sloths. All kinds of animals snakes and spiders oh and dolphins. Now it does rain in the jungle it’s obviously a rain forest. So make sure you have like rain gear to cover you up your clothes so they don’t get wet. Once we arrived a couple other people from the lodge was waiting at the dock to welcome us and lunch was ready immediately and we were so surprised that the food was like eating in a restaurant. All good food quality food. Not from like some kind of cheap restaurant this would be plates that you are you got a good restaurant and the chef Freddy this guy can cook so good. He can make 15 different meals and they’re never the same and they have fresh juices. And some people are wondering how the quality of food is they do bring the food in from a local supermarket a few hours away down the river and they have to drive to the grocery store to get food they don’t use things that were in the reserve because you don’t know if there’s bacteria‘s so we had all healthy quality food. Then there was morning activities afternoon activities and evening activities. Canoeing down the river with paddles and some non-motorized boats. Always doing something different. The staff is very kind when you get back from your afternoon activity and you go back to your room for a little bit they make you every bed they clean everything up. And don’t worry about it if anything is going to be stolen. The people are very trustworthy. Obviously they don’t want bad reviews. Well maybe not only they don’t want bad reviews they’re good people half of the people live in indigenous communities in the jungle and the other half are from nearby cities like the tour guide and they stay with you from the time you wake up to the time you go to sleep eating all the meals with you so you always feel comfortable and safe in the jungle. Monkeys right there in the base camp. That or wild in the trees and the birds make sure you bring a power bank with you for your telephone or if you need to take pictures they have strict rules and regulations in the reserves from the department of tourism the ministry of like the reserve. So they put it on the generator 30 minutes in the morning so that they can cook breakfast and it gives everybody power and the same with lunchtime and then at nighttime four hours of electricity. And water in the showers is very hot you have to turn the cold water on to make it not so hot and three of us were able to take literally 15 to 20 minute hot showers each with no problem every single day it’s like the hot water never runs out. And the cook I should call him a chef to because that’s more than just some line cook. He’s a very good cook and they’re all really nice staff people. And some of them get together at night time and I’ll sing on a guitar Spanish music. Maybe for 20 to 30 minutes or so which is trust me long enough after a long day in the jungle. They were thorough with everything they do and safety is a major priority. Then the very last day when we were leaving we arrived the dock before every other launch giving us time to get something to drink to make sure everything was in order the buses were already there waiting for us as we were going back to Keita on the bus stopped in a small place where we can actually eat lunch. I don’t know it was an amazing trip I don’t know what else to say besides everything went smoothly everything was safe the people were kind. I did notice tell other people that booked with other lodges or companies. I did overhear people saying how they wish they had better communication and they didn’t have anybody greet them as we were greeted some of the people from the other larges they look a little bit more serious but the people at the store all smiles and like they’re really happy. And make sure you tip them good. Do you know stuff like this they deserve a very good tip honestly. From everything that I saw these people go out of their way to make sure you were comfortable. It’s well worth it I wouldn’t keep looking for something better you already found it I had a really affordable priceShow more
  Traveled in September 2021
  

  Reply from: Responsible Travel South America

  Hi Peter, Thank you for sharing your amazing trip with us! It sounds like you had a fantastic adventure with great food and friendly staff. We're thrilled everything went smoothly and you felt safe and comfortable. Can't wait to welcome you back! Warm regards, Ecuador Galapagos Travel Team

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  Mark

  July 26th, 2021
  5.0
  My son and I stayed at Nicky lodge and had a wonderful time. The guides were wonderful and the food was great. The...
  My son and I stayed at Nicky lodge and had a wonderful time. The guides were wonderful and the food was great. The accommodations were also very nice. There was a nice balance of activity and down time. We would highly recommend the trip.Show more
  Traveled in June 2021
  

  Reply from: Responsible Travel South America

  Hola Mark! Thank you so much for this great review and for sharing your experience! I must say it was great talking to you all this time and getting your trip done. If you ever want to return to explore Ecuador, we will give you an unforgettable experience once again! Best regards from the middle of the world, Daniel

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