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Secrets in White and Green

Days
13
Our saving
$84
From
US $ 1,674
Cost/day $129
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This tour is operated by
Secrets in White and Green - Europamundo
Secrets in White and Green - Europamundo
Good
2 reviews
Starts
Prague
Destinations
+19
Ends
Zurich
Map

Highlights

Start in Prague and end in Zurich! With the discovery tour Secrets in White and Green, you have a 13 day tour package taking you through Prague, Czech Republic and 18 other destinations in Europe. Secrets in White and Green includes accommodation in a hotel as well as an expert guide, transport.
Age range
1 to 99 year olds
Accommodation
Hotel
Max Group Size
50
Transportation
Train & Rail, Coach / Bus
Travel style
Discovery, Coach / Bus

2 Reviews

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Good
50%
Average
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Rather Poor
50%
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  • RH
    Written on September 25, 2018
    2.0 - Rather poor

    This tour is fraudulently misrepresented by Europamundo. The brochure gives the impression that there are three tours: Secrets in White and Green (13 days), Desired Europe (16 days) and Vibrant Europe (18 days), it actually operates quite differently. Groups join and unjoin out of the group almost on a daily basis, like a hop on hop off bus. For example, we were told that 9 additional people would be joining us for Day 5 of the trip. Others exited the trip on Day 5. This happened virtually every day that it made the group very disjointed. The hotels were so far out of the cities they were supposed to be in that I’m not sure they were actually in the cities they claimed to be in. Several of the hotels were close to the airports, but all hotels were at least 20 minutes but often 30-40 minutes outside of the city. Some were in areas I would not consider safe to walk outside at night. Hotel rooms had damage, were dirty (some guests who were in the medical field concluded the carpet stains were blood) and some were near the quality of staying in an RV (recreational vehicle/camper). One bathroom was small and made fully out of plastic. While you may make assumptions based on the cost of the trip, be assured that this is an extreme budget trip. The motto of this tour seems to be: If it’s free, it’s probably in; If it costs even 1 euro, it’s probably isn’t. The map that we received in Amsterdam was a free map from Qpark (a parking company) that had such large logos that the map was essentially unusable. While I don't know for sure, I am convinced that several of the stops gave kickbacks to Europamundo as there was nothing of value at these stops other than a store. The first bus I was on - yes you will trade buses multiple times - had a toilet but it was kept locked. The next buses charged 1 euro to use the bathroom and they made sure it was per person, not per family. None of the buses had any way to charge a phone, even in the case of an emergency. And WiFi, you're kidding, right? The tour says breakfast is included, if you can get it. Another area of budget was the breakfast that was included in the tour. Some hotels had 2 different breakfasts – one for their regular guests and one extremely pared down version for the Europamondo guests. Most of the Europamundo breakfasts included predominantly breads and sandwich meat, not a proper breakfast. One hotel had a 40 minute wait for breakfast and they were out of food by the time I reached the front of the line with 50+ people behind me. Not a single piece of bread/roll or cheese was available. Another day the hotel had one single serve coffee maker (that takes 30+ seconds per person) for 150ish guests for breakfast and no other coffee options. If anything happens during the trip, you are essentially on your own. Europamundo says you should tell your tour guide about any issues and they will address them on your behalf. But the guide does nothing and neither does calling the office or the emergency number. All in all, I am very disappointed in this tour and with Europamundo. They misrepresented the tour to the point of fraud. I am filing a chargeback to get my money back. Save the headaches. Don't book this tour or anything else from Europamundo.
    Europamundo commented on this review
    Hello Rachel , Thanks for sharing your feedback! We’re extremely disappointed to hear your comments about you trip and we really apologize for the wrong impression you had it. It seems that it happened due to some kind of misconception as you know we mentioned in our website as well as in our brochure very clearly about flexibility, which we provide in our tours and we take pride in ensuring the customer´s satisfaction. “”Each person is different; every one of us has our own needs and preferences. At Europamundo we believe that it is very important for you to be able to put together a trip that is tailored to your requirement. We want you to be able to start at any point on the trip, to select the dates that are most convenient for you, to continue on your journey as long as you wish and to begin at the most suitable airport for you as flights are not included.“” As well as we offer the possibilities to add extra night before starting the tour or after finishing the tour, take a stopover during the journey, pick a sector etc.… Due to this flexibility, you changed of guide and buses several times as we reflect on our terms and conditions as well: “”On many circuits, there will only be one guide or accompanying person or several, and changes in guides, depending on the stage.”” Not only in our brochure but we mentioned in My Trip link which is for the client and you can access the complete information about your trip: http://www.europamundo-online.com/miViaje/EM011527/DESTINOSRADAR/ “””Due to the structure and flexibility of our programmes, the groups are open (starting and ending in the places that are most appropriate for travellers, making stops on the way, etc.) “”” You also reflected the dissatisfaction regarding the location and maintenance of the hotels as well as about the breakfast hall but again as you can check all about it , it´s already mentioned in “My Trip” link and we would like to remind that our hotels are selected specially for groups, big spaces for coaches, lifts… “”””Location and comfort: Europamundo has selected hotels that offer the necessary comfort and location to allow you to enjoy the city where you are staying. There may be differences in the degree of comfort and the location, depending on the cities in question. However, barring exceptional circumstances, the hotels are always located in the centre of the cities visited or close to the centre, and in other cases they may be on the outskirts of the city, but always with good public transport connections to the city centre. We select our routes with the aim of offering excellent value for money. Our hotels are not luxury hotels. Bear in mind that the official categories and the sizes of the beds and rooms vary, depending on each country, and they are assigned by the competent tourist organisations of each country. Responsibilities: Europamundo declines all responsibility for maintenance in the assigned hotels. In the event that you consider your room is not appropriate, please tell the guide and report it to the reception desk for them to evaluate the option of changing your room. For safety’s sake, use the safe deposit boxes to store valuable objects/cash. Take care not to leave your belongings in the communal areas of the hotel (reception area, breakfast room).””” We always say if there is any kind of problem in the room regarding the maintenance, you have to communicate directly to hotel staff or to your guide; now it´s too late to help you, we pass their comments to the corresponding department. About breakfast in different rooms, has a simple explanation, operational reasons: “”””Breakfast: the breakfasts are usually cold buffet breakfasts, which normally include coffee, fruit juice, bread, butter, jam, pastries, cheese, ham, cereals and fruit. Some hotels may offer a continental breakfast, consisting of white coffee, fruit juice and bread and butter/jam or pastries. For practical and organisational reasons, in some hotels, the group has breakfast in rooms specially organised for groups at the times reserved for them. “”” Maps and other information on tour: In place of distributing maps during the tour of the different cities, we created an App which all our passengers can access again through their My trip link and get the detailed information: maps , restaurants etc… http://www.europamundo-online.com/miViaje/apps-recomendadas.asp?Cod=6%5C%3F%40%40DAF Regarding the WIFI in the coaches: The WIFI service is offered as a courtesy and Europamundo will not assume responsibility for not having it in a part of the route, even in the complete circuit. We have a good number of buses with free WIFI service (30 Mb / person / day), but its use is conditioned according to destination country, regulations and available units. When the service is available and to optimize its use, we recommend deleting the Automatic Updates option on your smartphone or Tablet and monitoring the applications that are in the background. In fact, the ideal is to use it to read your e-mail and use instant communications applications like WhatsApp. The WIFI service is offered as a courtesy and Europamundo will not assume responsibility for not having it in a part of the route, even in the complete circuit. We also would like to remind that the usage of WC´s also we indicated in the same link Due to the hygiene regulations, not all our coaches have WCs and if they do, travelers are requested to use them wisely (to prevent unpleasant odours and, depending on the stages, due to difficulties in emptying and cleaning them). In some coaches with this service, access is subject to payment, which ensure unrestricted and moderate use. The coaches stop in service areas, to allow passengers to use the toilets. Mrs. Hubbard, we don’t have any intention to hide any kind of information, we have at your disposal our website www.europamundo.com with all the itineraries, terms and conditions, hotels, etc… Also, you have “my trip” link, a live space where it´s updated for every single customer, where is reflected with total and absolute openness all the information about our tours, to our customers before starting the tour. Thank you and regards, Tamara Guerra Customer Service Coordinator customerservice@europamundo.com Tel: 34 91 758 92 00 / Fax: 34 91 548 74 33 www.europamundo.com
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  • JM
    Written on November 25, 2017
    4.0 - Good

    Accommodation: was better than I expected, except for Paris where I slept on a sofa bed. I was not expecting that a shared room would mean one of the occupants had to sleep on a sofa. it was extremely uncomfortable and borderline ruined my experience in Paris as I was always tired as a result of lack of sleep. Guide: Linus was BEYOND EXCELLENT. made an extra effort with every traveller and was amazing company. Enjoyed being around him. Mustafa was good too. Cecilia was the WORST. the day I landed she called the taxi driver and said to me that the next day was free ( I arrived on 12th and my tour started on 13th). she said not to expect her on 12th; but on 13th. This was a surprise. I spent the whole of 13th in prague and returned to the hotel at around 6:15 pm. she called my room at 6:30 and asked if I wanted to join the group for dinner. I said I will be down in 5 mins. my itenary said I would meet her at 7:30. I rushed. I was confused as the itenary said 7:30, but she called me at 6:30 but she also told the taxi driver that I shouldn't wait for her. I when I got to her within 5 mins (at 6:35 sharp), she yelled at me infront of the other travellers and pointed at the clock and said 'CAN YOU NOT SEE THE TIME??? WE ARE LATE'. This was by far the worst experience. Zurich was excellent, Amsterdam was excellent. cruise on lake Zurich and river Rhine were fabulous!
    Show detailed ratings

Itinerary

Download PDF Brochure
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  1. Day 1: Prague
  2. Day 2: Prague
  3. Day 3: Prague, Lauf, Wurzburg, Frankfurt
  4. Day 4: Frankfurt, Cruise On The River Rhine, Cologne (köln), Amsterdam
  5. Day 5: Amsterdam
  6. Day 6: Amsterdam, Brussels, Bruges, Paris
  7. Day 7: Paris
  8. Day 8: Paris
  9. Day 9: Paris, Noyers, Beaune, Lyon
  10. Day 10: Lyon, Geneva, Zurich
  11. Day 11: Zurich
  12. Day 12: Zurich, Zurich
  13. Day 13: Zurich

What's included

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Download PDF Brochure
  • Accommodation

    Rated Rather poor by past passengers
  • Guide

    Rated Average by past passengers
  • Transport

    Rated Good by past passengers
  • Optional Extras

Videos

  • A Sneak Peek of Europe Tour with Europamundo
  • Spectacular Video of Europamundo Fancy Tours
A Sneak Peek of Europe Tour with Europamundo

Questions & Answers

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  • Victoria8th April 2018
    Website was very straight forward and easy to use, I was able to tick exactly where I wanted to go which I was unable to do with other websites. very reasonably priced trips.

Availability

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Secrets in White and Green

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  • Monday
    Oct 29, 2018
    from Prague
    13 Days
    Saturday
    Nov 10, 2018
    to Zurich
    10+ seats left
    $85
    USD $1,691
    Based on Double Room
  • Monday
    Nov 5, 2018
    from Prague
    13 Days
    Saturday
    Nov 17, 2018
    to Zurich
    10+ seats left
    $84
    USD $1,674
    Based on Double Room
  • Monday
    Nov 12, 2018
    from Prague
    13 Days
    Saturday
    Nov 24, 2018
    to Zurich
    10+ seats left
    $84
    USD $1,674
    Based on Double Room
  • Monday
    Nov 19, 2018
    from Prague
    13 Days
    Saturday
    Dec 1, 2018
    to Zurich
    10+ seats left
    $84
    USD $1,674
    Based on Double Room
  • Monday
    Nov 26, 2018
    from Prague
    13 Days
    Saturday
    Dec 8, 2018
    to Zurich
    10+ seats left
    $84
    USD $1,674
    Based on Double Room
  • Monday
    Dec 3, 2018
    from Prague
    13 Days
    Saturday
    Dec 15, 2018
    to Zurich
    10+ seats left
    $84
    USD $1,674
    Based on Double Room
  • Monday
    Dec 10, 2018
    from Prague
    13 Days
    Saturday
    Dec 22, 2018
    to Zurich
    10+ seats left
    $84
    USD $1,674
    Based on Double Room
  • Monday
    Dec 17, 2018
    from Prague
    13 Days
    Saturday
    Dec 29, 2018
    to Zurich
    10+ seats left
    $84
    USD $1,674
    Based on Double Room
  • Monday
    Dec 24, 2018
    from Prague
    13 Days
    Saturday
    Jan 5, 2019
    to Zurich
    10+ seats left
    $85
    USD $1,691
    Based on Double Room
  • Monday
    Dec 31, 2018
    from Prague
    13 Days
    Saturday
    Jan 12, 2019
    to Zurich
    10+ seats left
    $85
    USD $1,691
    Based on Double Room
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About the countries

Useful things to know before you go

Currencies

Kč
Koruna
Czech Republic
Euro
Germany , Netherlands , Belgium and France
CHF
Franc
Switzerland

Plugs & Adapters

Czech Republic, Germany, Netherlands, Belgium and FranceSwitzerland

Visa

Here is an indication for which countries you might need a visa. Please contact the local embassy for help applying for visas to these places.

Vaccinations

These are only indications, so please visit your doctor before you travel to be 100% sure.
Hepatitis A
Recommended for Czech Republic. Ideally 2 weeks before travel.
Hepatitis B
Recommended for Czech Republic. Ideally 2 months before travel.
Tick-borne encephalitis
Recommended for Czech Republic, Germany and Switzerland. Ideally 6 months before travel.

Policies

Location
Prague is the starting point and Zurich is the endpoint.
Trusted
Your money is safe with TourRadar, as we only pay the tour operator after your tour has departed.
Deposit
TourRadar only requires a deposit of 20% to confirm this Europamundo booking. The remaining balance is then payable 60 days prior to the departure date. For any tour departing before 22 December 2018 the full payment of $1,674 is necessary.
Cancellation policy
No additional cancellation fees! You can cancel the tour up to 60 days prior to the departure date and you will not need to pay the full amount of $1674 for Secrets in White and Green, but the deposit of 20% is non-refundable. If you cancel via TourRadar the standard cancellation policy applies.
Availability
Some departure dates and prices may vary and Europamundo will contact you with any discrepancies before your booking is confirmed.
Credit Cards
The following cards are accepted for Europamundo tours: Visa - Master Card - American Express

Destinations

Covering a total distance of approx 2,354 km.
  • Prague (Czech Republic)
  • 235 km
  • Lauf an der Pegnitz (Germany)
  • 100 km
  • Wurzburg (Germany)
  • 98 km
  • Frankfurt-am-Main (Germany)
  • 152 km
  • Cologne (Germany)
  • 214 km
  • Amsterdam (Netherlands)
  • 18 km
  • Volendam (Netherlands)
  • 17 km
  • Zaanse Schans (Netherlands)
  • 13 km
  • Amsterdam (Netherlands)
  • 173 km
  • Brussels (Belgium)
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2 Genuine Reviews
All reviews are verified from travellers who went on Secrets in White and Green