Berlin and Imperial Capitals

3 Reviews

Excellent

0%

Good

33%

Average

0%

Rather Poor

67%

Bad

0%

• BW

  BRION
  Written on June 15, 2018

  4.0 - Good

  Hotels:- Excellent in Berlin; Fair to good in Prague, Salzburg, Vienna; Good in Budapest; poor in Innsbruck. Breakfasts good all round. Local guides:- excellent in Vienna, good in Prague, OK in Budapest

  

  Europamundo commented on this review

  Hello Brion! How are you? First thank you for taking the time to make your comment, secondly I am very happy that in general all aspects of the circuit were good and that you enjoyed the trip. We remain at your orders for when you require it. Best regards.... Cynthia from Europamundo

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• NV

  Nhi
  Written on January 8, 2018

  1.5 - Rather poor

  we are 8 people start this tour from Berlin- Germany to Budapest for 10 days, not only me(a group of 4) the one not happy with the tour Europamundo provide, other 3 in the group not happy as well (except one girl finish her tour after day 2). the first day- the guy who pick up our families is so rude, never offer help with the luggage, what he did is as soon as we get off the car he tries to clean the car seat straight away even we did not eat/drink in the car was a short trip about 15 minutes. when we do the check in at the hotel, there are not one from the tour either so little info, have no one to talk so worry after day 2, Europamundo transfer all of our group to small, old car and goes with the different tour guide Marcia. She is not a happy tour guide, only say morning in the car and the last day when the tour ending even she met me in the breakfast room, I did said morning but she never answers, from then I never said morning and she did not bother even we met in the breakfast room couple time Europamundo hiring the cheap person who can not speak English well and Marcia cannot speak German well so they can only speak English. Poor the driver he speaks English very little or some time cannot understand that why Marcia very very rude to him, treat him very bad which I don't think this is right. I understand the other couple in the group sent email to complain about Europamundo operate the tour and what she got an answer is sorry, I think they about to write in the facebook to let other travellers know what Europamundo provide the tour is not the same what I read in the brochure before booking. Most of the time Marcia us take to the city and point out where is the restaurant, where is this and that. We have the proper city tour only 4 times out of 10 days tour. This is not the value for money, Also, the car they provide very small, old, no wifi, the seat is not comfortable ( we are nearly 20 people in the car as later Europamundo pick up some other passengers along the way) Make the story short- no recommend this tour at all

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• NV

  Nhi
  Written on December 30, 2017

  2.0 - Rather poor

  I start the 10 days tour today 30.12.2017 with this company Europamundo. their Itinerary said on day 1, arrival transfer to the hotel and your free day. I understand the day one tour guide will meet me pick up and transfer to the hotel, they will let me know what is the programme for the next day which all other tour doing but not like that. this tour provides some independent pickup and drops off at the hotel which they book me in when I do the check in the receptionist at the hotel do not understand or know anything, I ask do you do who is my tour guide or when he will come here. the answer is I don't know. He let me know what time I should check out... look like this tour is the transport provider they book the local tour guide coming and go, and leave you with nowhere. so frighten and disappointed. I come across this tour because I book the tour quite late and most of the other good tour sold out. Not sure if anyone has the same thinking of me but this is the first time I came to the tour like this after 20 years travelling and book a lot of tours and this is the first time I got the tour like this. very limited info and I never know anything until I check in and the hotel did not let me in as the room is not vacant yet. after I wait and received the envelope with the information provide the link to their website which said you can or can't check in until 3 pm this is the hotel rule. why they charge the money on day one? what do they do for us? I rather catching the taxi and make my own way to the hotel check-in and do not pay for them today, rather pay when the tour starts. definitely not recommended the tour to my relative and friend. not enjoy at all

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