Galapagos Discovery

Traveler Reviews

• CW

  Colleen5.0•June 2024
  The hostel in Quito was terrible. Most of our group paid extra for different hotels so they didn’t have to stay there...
  The hostel in Quito was terrible. Most of our group paid extra for different hotels so they didn’t have to stay there twiceShow more
  Traveled in June 2024
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  Nolan5.0•January 2024
  lovely tour - very good itinerary and comfortable pace
  Traveled in March 2023
  

  Reply from: Intrepid Travel

  Hi Xiaofeng, Thank you for your review. We are pleased to hear that you enjoyed the itinerary and found the trip to be a comfortable pace. We look forward to welcoming you on another Intrepid trip in the not so distant future.

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  Ken4.0•May 2023
  I was disappointed with the booking process as there was no direct communication with the tour provider Intrepid....
  I was disappointed with the booking process as there was no direct communication with the tour provider Intrepid. Further TR should have explained that there is a "Upgrade" version of the same 9 Day Galapagos trip package. I would have preferred the upgrade version of the package with options of paying single supplements etc However I was lucky to be in the young vibrant group just being able to keep up with their more energetic a activites. That keeps me feeling young! Beginning with Marcello and Carlos doing the briefing, they are so helpful with questions. Carlos is contactable throughout the trip with my chances in the return flight and connect me with a stay in a Jungle lodge in Cocao. Special mention of Priscela, our tour leader: She showed unprofessionalism and very attentive to my safety and comfort. Over concerned perhaps for possibly unforeseeable frailty in a 75 young senior. She worries about me during the tour more than my mother! So thanks very much Intrepid for a memorable journey in GalapagosShow more
  Traveled in May 2023
  

  Reply from: Intrepid Travel

  We are so happy you enjoyed your trip to the Galapagos. Our tour leaders will be proud to hear that they provided such comprehensive and enjoyable service. Thank you for your feedback and we look forward to having your travel with us again :)

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• EL

  Emma4.0•April 2023
  The travel to the destination islands in Galapagos was great. Tour leader was very knowledgeable but pre and post...
  The travel to the destination islands in Galapagos was great. Tour leader was very knowledgeable but pre and post Galapagos was not good.Show more
  Traveled in April 2023
  

  Reply from: Intrepid Travel

  Thank you for your feedback! we are so glad that you had a great time in the Galapagos! We have sent your feedback on to our customer care team about the pre and post tour hotels. Thanks for letting us know.

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• 

  Marta5.0•April 2023
  Led by Julie
  Beside the magnificence of the place and its residents, our guide, Priscila Sotomayor, was also exceptional. Very...
  Beside the magnificence of the place and its residents, our guide, Priscila Sotomayor, was also exceptional. Very knowledgeable, always sharing information and answering all sort of questions while preparing us every day as well for what it would be the next experience. She also provided a very kind and special attention to every single need of the group participants. Visiting Galapagos is a great experience. Tourradar, through Intrepid and its staff made it very pleasant to me.Show more
  Traveled in February 2023
  

  Reply from: Intrepid Travel

  Thank you for your review Marta! We're delighted to hear you enjoyed the beauty and magnificence of the Galapagos and its residents, it certainly is a unique and wonderful destination. It sounds like Priscila's in-depth local knowledge, care and attentiveness meant you and your fellow travellers had a truly special adventure. Thank you again for sharing your experience with us, we hope to welcome you on another Intrepid trip soon!

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• LO

  Lucy5.0•April 2022
  This tour was amazing. And went above and beyond to exceed my expectations. I would definitely recommend this tour,...
  This tour was amazing. And went above and beyond to exceed my expectations. I would definitely recommend this tour, to anyone thinking of going to the Galápagos Islands.Show more
  Traveled in April 2022
  

  Reply from: Intrepid Travel

  Hi Lucy, thank you for your review. We are delighted to read that you had an amazing tour with us in Galapagos. It truly is a great destination and excited that we went above and beyond with what you were expecting. We hope to welcome you on another adventure with us in the near future.

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• KH

  Kim5.0•December 2021
  Once we got all the paperwork sorted & through the airport COVID checks etc the fun began! I liked the family style...
  Once we got all the paperwork sorted & through the airport COVID checks etc the fun began! I liked the family style accommodation & the hotel in Santa Cruz, all within walking distance of everything, the same in Quito in the old city. Genesis our very knowledgeable guide from Intrepid was lovely. I think she could suggest different levels for eating out since it is pricier on the islands. Edwardo in Quito with Intrepid was great at guiding us through the airport protocol with test results needed etc but he should have been at the airport to meet us on our return instead of sending someone else as because of COVID we all had. a lot of questions about our last night and our onward journeys the following day & had to wait for him to arrive before we could go out to eat. However these points will be brought up along with others when I write my harsher review to Intrepid regarding the unnecessary anxiety they caused me regarding the lack of communication it letting me know A) that I was even going on the trip (I found out 2 days before)!! Then, I was frantic for those 2 days trying to find out the starting Hotel in Quito. I FINALLY found out the name at almost midnight, 7 hrs before catching the bus into the City. I know by the emails from Tourradar that you were also doing your best so I portion no blame on you. I never want to go through that anxiety again & would definitely choose a different company (probably G.Adventures, over Intrepid in the future).Show more
  Traveled in December 2021
  

  Reply from: Intrepid Travel

  Hi Kim, Thank you for sharing your very kind words about your travel experiences with us. Our fantastic local leaders play a huge role in making our trips so memorable. They help those exploring with us to truly get under the skin of the destination along with the support you were provided locally in regards to testing, travelling has certainly changed these days. We are disappointed though about the lack of information provided prior to departure, we do aim to provide as much necessary information in our Essential Trip Information, as it benefits no one to find out two day before and on the day. We are continually working on improving our booking services and given this we have passed on your feedback to the relevant teams to review and take any necessary internal action. Thank you once again, we are so so pleased that you enjoyed your trip with us in the end!

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• CK

  Cindy4.0•January 2020
  Our tour guide Isabella B made the trip awesome. Her knowledge, personality, patience, organization, fun demeanor was...
  Our tour guide Isabella B made the trip awesome. Her knowledge, personality, patience, organization, fun demeanor was outstanding.Show more
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  Traveled in December 2019
  

  Reply from: Intrepid Travel

  Thanks so much for your feedback Cindy - the photos look amazing!

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  Markus5.0•December 2019
  Great experience, I would recommend this tour.
  Traveled in November 2019
• A

  Anonymous4.0•August 2019
  Lots of walking but saw great stuff. Volcano waz awesome
  Traveled in July 2019