5-Day Western Canada Rockies Tour from Vancouver Round Trip featuring Banff, Jasper and Yoho National Parks

Traveler Reviews

• DS

  Darren4.0•July 2026
  Gary the tour guide was very professional and considerate of passengers needs and gave us all plenty of opportunities...
  Gary the tour guide was very professional and considerate of passengers needs and gave us all plenty of opportunities to enjoy the wonderful sights. The group got along very well even though many countries were represented. There was a lot of driving each day and Gary did his best to keep us all cool. However the little bus he was given for such a long trip and nearly full struggled to support individuals needs with temperature. A bigger coach wouldnt been so much more appropriate and was what we all thought we would be travelling in. The little bus was not a great choice by the company!! The hotel in Jasper Lobstick, was not comfortable for sleeping. Breakfast each day was great. The tourist stops were appropriate however some didn’t need as long a stop and more time on the road could’ve reduced the big days driving late at night. I don’t think lunch package was necessary it seemed to create more stops than needed. We did enjoy the tour, it seems all the other people booked in different ways and we were all put together. Original itinerary seemed to be different from the itinerary that was given.Show more
  Traveled in July 2026
  

  Reply from: Tourland

  Thank you for taking the time to share your detailed feedback regarding your 5-Day Western Canada Rockies Tour. We are so glad to hear that you enjoyed the wonderful sights and that your group got along so well. We are especially happy to know that Gary provided professional and considerate service; we will certainly share your kind words with him! We also truly appreciate your constructive feedback, as it helps us continuously improve. We understand your disappointment regarding the vehicle size. Because our tours operate as shared group experiences, vehicle sizes are assigned based on the final number of passengers booked for that specific departure. However, we sincerely apologize that the temperature control on the assigned bus struggled during the longer drives, and we will have our fleet maintenance team look into this immediately. Regarding your stay at the Lobstick Lodge in Jasper, we are sorry to hear it was not comfortable for sleeping. Please note that to protect the natural environment, many hotels within the Canadian National Parks do not have air conditioning installed, which can occasionally affect comfort during the warmer summer months. We will, however, keep your feedback in mind for our future hotel arrangements. We also want to shed some light on the meal package and itinerary sequence. The group lunches are offered as an optional add-on strictly for convenience, as local restaurants in towns like Banff and Jasper often have very long wait times during peak season. We do hear your point about the extra stops, and we will review our stop durations to see how we can reduce late driving. Additionally, because this is a shared tour with guests joining from various booking platforms, slight sequence adjustments to the itinerary are sometimes made to accommodate logistical needs, though we always ensure all promised attractions are visited. Thank you again for traveling with Calgary Tours. We are thrilled that you enjoyed the tour overall, and we hope to have the opportunity to welcome you back for an even smoother adventure in the future!

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• DS

  Darren4.0•July 2026
  I would’ve given 5 stars had the bus been a more comfortable coach style.
  Traveled in July 2026
  

  Reply from: Tourland

  Your comments are incredibly helpful, and we have shared them directly with our operations team as we continually evaluate our fleet and passenger comfort standards. Thank you again for choosing Calgary Tours, and we hope we might have the opportunity to provide you with a truly flawless journey in the future!

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  Kristin3.0•July 2026
  After a bit of a rocky first day we really liked our guide, Gary. The sights were beautiful. However, the company...
  After a bit of a rocky first day we really liked our guide, Gary. The sights were beautiful. However, the company itself seemed a bit disorganized. We were picked up at our hotel and dropped off at another one without any really instructions about what to expect. Half of our group switched to new people halfway which was confusing and disappointing since we were enjoying getting to know the people. Say three was a little too fun of activity and was really exhausting.Show more
  Traveled in July 2026
  

  Reply from: Tourland

  Thank you for taking the time to share your feedback on your 5-Day Western Canada Rockies Tour. We are so glad to hear that you enjoyed the beautiful sights and that Gary made such a positive impression as your guide; we will be sure to pass your kind words along to him! We also want to sincerely apologize for the moments of confusion you experienced, and we appreciate the opportunity to explain how our logistics operate. Regarding your first morning, because we pick up guests from various locations, we use a transfer system to bring everyone to a central departure hub. We apologize if the instructions for this process were not communicated clearly enough beforehand, and we will work with our team to ensure guests know exactly what to expect on day one. We completely understand your disappointment when the group dynamics changed halfway through. Our Rockies adventures operate as shared group tours with varying itinerary lengths (such as 3-day, 4-day, and 5-day options) running concurrently. This allows us to offer flexible travel dates, but it does mean that some guests will conclude their journey while others continue on or join. We are sorry this disrupted the connections you were building with your fellow travelers. Finally, we hear your feedback regarding Day 3 being exhausting. The Canadian Rockies cover a massive geographic area, and our itineraries are designed to maximize your time so you don't miss any of the iconic highlights. However, this can sometimes make for a very full and tiring day. We have shared your comments with our itinerary planning team so they can review the pacing. Thank you again for traveling with Calgary Tours. Your insights are incredibly valuable in helping us improve, and we hope to have the chance to welcome you back for a smoother experience in the future.

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• RM

  renee3.0•June 2026
  Guide was not confident in speaking English and told us on the first day that he wouldn’t be talking while driving ....
  Guide was not confident in speaking English and told us on the first day that he wouldn’t be talking while driving . Plus he said he needs to concentrate on driving. I felt rushed from place to place n at one point he locked the van door with all the passengers in it (when he popped in to check the reservation) did he think we were going to run away, we asked to hop out n wait on the footpath . But no. Next minute he turned n locked the van with the remote. “We commented, did he just lock us in) The little commentary he did give in attractions no one could understand , so we gave up asking questions. While a nice fellow, I would not wish to go on another tour with him as a driver. Disappointing. The company on the bus made up for the tour guide, who really was just a driver. I hope others feedback reach you too as it was quite a discussion in the tour.Show more
  Traveled in May 2026
  

  Reply from: Tourland

  Thank you for taking the time to provide your honest feedback regarding your 5-Day Western Canada Rockies Tour. We are very sorry to hear that your experience with your guide did not meet your expectations, and we deeply appreciate you bringing these concerns to our attention. First, we sincerely apologize for the language barrier and the difficulty you had understanding the commentary. Because we welcome a diverse group of international travelers, many of our tours are conducted bilingually in English and Mandarin. We require our guides to communicate clearly and effectively in both languages, and we have shared your comments directly with our operations and management team. We will be working closely with this guide to improve their English delivery so that all our guests receive engaging and understandable information. Regarding the lack of commentary while driving, please know that passenger safety is our absolute highest priority. Navigating the winding mountain roads of the Canadian Rockies requires intense concentration. For this reason, our driver-guides are instructed to prioritize safe driving and minimize distractions while the vehicle is in motion, saving most of their commentary for when the vehicle is stopped or just before arriving at attractions. However, we completely understand your frustration if this policy was not communicated politely, or if the on-site explanations were lacking. We also want to deeply apologize for the incident where the van was locked while you were inside. Drivers will sometimes lock the vehicle to secure passengers' personal belongings when stepping away briefly to check a reservation. However, locking guests inside without clear communication or denying them the option to step out is absolutely not the standard of customer care we strive for. We are addressing this specific incident with our team to ensure better communication and judgment are exercised in the future. Finally, we understand that the pacing felt hurried. Covering the vast distances between Banff, Jasper, and Yoho National Parks in just five days requires a rigorous schedule to ensure our guests see as many of the iconic highlights as possible. We regret that this extensive itinerary left you feeling rushed rather than relaxed. We are so glad to hear that the company of your fellow passengers brought some joy to your trip. Thank you again for your valuable feedback, which is essential in helping us improve our services and guide training. We hope that despite these disappointments, you were still able to take home some beautiful memories of the spectacular landscapes.

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• EG

  Erice5.0•June 2026
  Our tour covered some great scenery & lovely towns- The 5 days were packed with things to see & do & we enjoyed it...
  Our tour covered some great scenery & lovely towns- The 5 days were packed with things to see & do & we enjoyed it all. Our guide Gary was a lovely person & was great , reliable & covered a lot of places- my only concern was his language- his English was lacking & sometimes hard to understand but also he did not impart much information to us in regards to the places or history or culture- when asked questions he was sometimes unsure of answers( I think due to language- not his knowledge) We had a small group so he was more flexible with us and we thoroughly enjoyed our adventures. We would recommend this tour. Thank you Tourland/ Calgary toursShow more
  Traveled in May 2026
  

  Reply from: Tourland

  Thank you so much for your thoughtful review and for choosing Calgary Tours for your 5-Day Western Canada Rockies adventure! We are thrilled to hear that you thoroughly enjoyed your time exploring the great scenery and lovely towns, and that the packed itinerary allowed you to experience so much of what the region has to offer. It is also fantastic to know that you appreciated the flexibility and personalized feel of traveling with a small group. We are very glad to hear that you found your guide, Gary, to be reliable, accommodating, and a lovely person. However, we also genuinely appreciate your candid feedback regarding the language barrier and the depth of historical and cultural information provided. Because our tours are fully bilingual (English and Mandarin) to welcome a diverse array of global travelers, our guides are constantly working to balance real-time translation with detailed commentary. That said, we completely understand your perspective, and we sincerely apologize if this affected your ability to fully learn about the rich history of the places you visited. We will share your constructive comments with Gary and our training team to help us further support our guides in their English delivery and ensure they feel confident sharing in-depth local knowledge with all of our guests. Thank you again for recommending our tour and for traveling with us. We would be absolutely honored to welcome you back for another spectacular Canadian journey in the future!

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  A.S.5.0•June 2026
  Fantastic tour worth every penny and more ,saw the most amazing places , sights , lakes , mountains, waterfalls and...
  Fantastic tour worth every penny and more ,saw the most amazing places , sights , lakes , mountains, waterfalls and wildlife . Bears , elk , moose golden eagle. Couldnt justify the cost of the "mountain train" as a solo traveller . For a 1/3rd of the price saw the same places,the same wildlife and geographical highlights ,in fact probably more. Big shout out to brilliant Bolan our knowledgeable guide, nothing was too much trouble. Made friends for life from across the globe. A1 5 * TRIP with amazing lifetime memories Thank you #Calgarytours and #TourradarShow more
  Traveled in June 2026
  

  Reply from: Tourland

  Thank you so much for your fantastic 5-star review and for choosing Calgary Tours for your 5-Day Western Canada Rockies adventure! We are absolutely thrilled to hear that you found the tour to be worth every penny and more. The Canadian Rockies offer an unparalleled landscape, and we are so glad you had the opportunity to witness the stunning lakes, mountains, waterfalls, and incredible wildlife—spotting bears, elk, moose, and even a golden eagle is truly spectacular! It is wonderful to know that our tour provided such excellent value and allowed you to experience all these geographical highlights so comprehensively as a solo traveler. We are especially delighted by your high praise for your knowledgeable guide, Bolan. We will be sure to pass your "big shout out" directly to him! Our guides take immense pride in sharing the beauty of the region and ensuring our guests are well cared for, and Bolan will be thrilled to hear that nothing was too much trouble. It also warms our hearts to know that you made friends for life from across the globe. Fostering those connections and helping our guests create amazing lifetime memories is exactly what we strive for on every trip. Thank you again for booking through TourRadar and traveling with #Calgarytours. We would be absolutely honored to welcome you back for another A1, spectacular Canadian journey in the future!

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• SD

  Stefanie5.0•June 2026
  We had a great time. Our trip was in a mini-bus which I wasn’t expecting but it turned out to be great, particularly...
  We had a great time. Our trip was in a mini-bus which I wasn’t expecting but it turned out to be great, particularly as we had the most amazing tour guide, Bowen, who made sure we didn’t miss a thing. A wonderful trip. Thank you so much Bowen!! Stefanie, Australia.Show more
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  Traveled in June 2026
  

  Reply from: Tourland

  Thank you so much for your wonderful review and for choosing Calgary Tours for your 5-Day Western Canada Rockies adventure! We are absolutely thrilled to hear that you had such a great time. While the mini-bus transportation might have been a bit unexpected at first, we are so glad that it provided a comfortable and enjoyable way for you to travel through the mountains and take in the scenery. We are especially delighted to read your high praise for Bowen. We will be sure to pass your heartfelt thanks directly to him! He takes immense pride in ensuring our guests don't miss a single breathtaking view or hidden gem along the way, and he will be so happy to know he helped make your trip truly wonderful. Thank you again for traveling all the way from Australia to explore the Rockies with us. We would be absolutely honored to welcome you back for another spectacular Canadian journey in the future!

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• MH

  Mary5.0•June 2026
  Our tour driver/guide GORDON, was completely responsible for making our trip such an enjoyable experience. The...
  Our tour driver/guide GORDON, was completely responsible for making our trip such an enjoyable experience. The itinerary was excellent and enabled us to walk around and absorb the wonderful scenery, especially the lakes. Highly recommend and if you're lucky enough to get Gordon as your tour guide, you'll be guaranteed a great trip.Show more
  Traveled in May 2026
  

  Reply from: Tourland

  Thank you so much for your wonderful review and for choosing Calgary Tours for your 5-Day Western Canada Rockies adventure! We are absolutely thrilled to hear that your driver and guide, Gordon, played such a pivotal role in making your trip an enjoyable experience. We will be sure to pass your high praise directly along to him! Our guides take immense pride in sharing the beauty of the region, and Gordon will be delighted to know his efforts guaranteed a great trip for you. It is also fantastic to hear that the itinerary provided the perfect balance, allowing you the time to walk around, relax, and truly absorb the breathtaking scenery and iconic lakes of Banff, Jasper, and Yoho National Parks. Thank you for highly recommending us. We would be absolutely honored to welcome you back for another spectacular Canadian journey in the future!

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  Kerry5.0•May 2026
  The Canadian Rockies Tour was sensational. The beauty of the area is something that we have never experienced. The...
  The Canadian Rockies Tour was sensational. The beauty of the area is something that we have never experienced. The accommodation provided was excellent. The beds very comfortable and breakfast's yummy.Show more
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  Traveled in April 2026
  

  Reply from: Tourland

  Thank you so much for your wonderful review and for choosing Calgary Tours for your 5-Day Western Canada Rockies adventure! We are absolutely thrilled to hear that you found the tour to be sensational and that the unprecedented beauty of Banff, Jasper, and Yoho National Parks left such a lasting impression on you. The Canadian Rockies truly offer a magical and unforgettable landscape, and it is a joy to be able to share that experience with our guests. It is also fantastic to know that you were pleased with the accommodations provided throughout the trip. We understand how important a comfortable bed and a yummy breakfast are after a full day of sightseeing and exploring, and we are delighted that these details helped make your journey so enjoyable. Thank you again for traveling with us from Vancouver. We would be absolutely honored to welcome you back for another spectacular Canadian adventure in the future!

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  Rose5.0•May 2026
  Our five day adventure was brilliant. Our guide took us to the most spectacular destinations with professionalism and...
  Our five day adventure was brilliant. Our guide took us to the most spectacular destinations with professionalism and good humour. Our small group of twelve made for an intimate cohesive group. We had a ball!Show more
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  Traveled in May 2026
  

  Reply from: Tourland

  Thank you so much for your thoughtful feedback and for choosing to travel with us. It was our pleasure to be part of your adventure, and we hope to have the opportunity to welcome you again for another unforgettable Rockies experience in the future!

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