Perito Moreno Glacier and Torres del Paine W-Trek EXPRESS (8 Days)

Customer Reviews

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  Sien

  · January 2nd, 2026
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  To anyone considering booking the W-trek with hi-travel to make sure everything is perfectly arranged, please don't!!! It's honestly better to arrange everything yourself. This is a waste of your money. ORGANIZATION IS NOT RECOMMENDED. We heard nothing from the organization until the day before. We received a message that the schedule had changed completely, explaining that it was due to weather conditions. It was obvious that they had started too late. We inquired with agencies locally, no cancellations were made from them. We booked this package weeks in advance to be sure that we could do the full W-trek, but hi-travel itself shot into action too late. This was also obvious, some vouchers had date of purchase on them. If we asked questions to hi-travel we got no answer or too late, we had to find out everything ourselves, or with help from the people on the spot. The on-site organizations were fine, but we would have been better off arranging everything ourselves, when we had just booked a package (and paid much more as a result) to make sure everything was taken care of to perfection. Hi-travel clearly did not see the importance of this. We are from the other side of the world and will not simply do this again next year. It is financially and practically not feasible.
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  Hi Travel Argentina commented on this review

  Dear Sien, Thank you for sharing your feedback. We are truly sorry to read that this was your perception of the experience, and we regret the frustration you felt during your trip. We fully understand how important this journey was for you, especially... Show more
  Trip date: December 2025
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  Sarah

  · March 16th, 2020
  The trip was excellent! Everything went smoothly and ran on time. Everyone we dealt with were super helpful, especially Belen - thank you! The W trek was amazing - saw some fantastic scenery and wildlife and the glaciers were excellent!!
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  Hi Travel Argentina commented on this review

  Dear Sarah, thanks for your kind words and we are really glad that you enjoyed your trip. Yeah, W Trek is lovely, something one must do at least once, right? Thanks again for trusting us and all the best! Belen
  
  Trip date: March 2020
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  Krishna

  · January 7th, 2020
  Tour radar provided excellent service from planning to providing the needed documents from the beginning. They were readily available for all the questions via their portal and also available via WhatsApp chat on the tour. They are great service and good value for money.
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  Hi Travel Argentina commented on this review

  Thank you so much Krishna for choosing us! We hope to see you again in another route!
  Trip date: December 2019
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  SunitaMitter

  · December 22nd, 2019
  We have booked your offer from Germany with sta travel in Mannheim. And we were really disappointed. We have paied approx. 900,00 Euro/person which is quite expensive compared to what we booked while we travelled through Argentina organized by ourselves! What went wrong? Both accomodations (El Calafate and Ushuaia) are suitable for young travellers and worth max. 30,00 Euro/night. Los pioneros in El Calafate have been raided by a school class which partied the whole night. They moved us to their hotel but there the rooms are very audible. The heating is managed centrally therefore it was very cold the first two nights. Los cormoranes in Ushuaia is definitely in a poor overall condition. The adjoining properties are filled up with rubbish and junk. The rooms are very audible. The bidet wasn't usable without notice. If you travel with a suitcase this hostel is not the place to be! Unfortunately even the tours weren't very well organized: we had different times scheduled and told by itinerary and reception. We had to buy our own food for both tours although for the Tour to Torres El Paine you could have booked even specialized food in advance. Than the worst: the booked buses are the normal onces! You could have booked them also by yourselves for the same price. You have to organize your shuttle from the hostel/hotel to the central bus station (El Calafate-Rio Gallegos-Ushuaia) in the night at 02.30 a.m. completely by yourself. We were not picked up by the local travel agency in Ushuaia. Therefore we had to organize also this shuttle from central bus station Ushuaia to Los cormoranes by ourselves. The booked tour the next day had also two different scheduled starting times. The promised shuttle service to Ushuaia airport was also a failure because they weren't able to bring us to the airport later than 06.30 a.m. althoug our flight started at 2.00 p.m.. Summarizing you have no advantage to let the whole tour be booked by HiTravel Argentina! You can get more out of your paied money if you book the complete tour by yourself. What a waste of money and energy!
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  Hi Travel Argentina commented on this review

  Dear Sunita, thanks for your comments. We can see that you did not enjoy your trip but seeing what you have written down it seems that this tour was not the right one for you. From the first moment in your home country agency (because you did not book... Show more
  Trip date: October 2019
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  Aisha

  · October 12th, 2019
  HI travel were very helpful with answering any questions I had and when I didn't have my bus ticket on the last morning they sorted it out. The arrangements with transport and accommodation were good. Going to the briefing before the trek was helpful and The Singing Lamb was an excellent hostel. The Refugio central was very good but I found Domo Frances and Refugio Paine Grande cold. The path to Mirador Británico was dangerous due to snow covering the signs and should have been closed by park or signs cleared. The trek was independent.
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  Hi Travel Argentina commented on this review

  Dear Aisha, thanks very much for taking your time and writing this review! For us it was great to be there for you and we hope you have great memories from the W Trek. All the best! Hi Travel Team
  Trip date: September 2019