The exceptional region of Bordeaux (port-to-port cruise)

Traveler Reviews

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  Liz4.0•September 2025
  The food was fantastic and the cabin was spacious and very comfortable. However as English speaking guests amongst a...
  The food was fantastic and the cabin was spacious and very comfortable. However as English speaking guests amongst a boat full of French speakers we did like an afterthought on several occasions. We were put on a separate table for meals and although the tours were also in English we clearly didn’t get the same amusing experience as the French passengers from our translation. We also felt that there was not enough to entertain us in the mornings. As the sun didn’t shine we were mostly indoors and felt there should have been more talks, demonstrations, quizzes or entertainment.Show more
  Traveled in August 2025
  

  Reply from: CroisiEurope River Cruises

  Dear Mrs. HARTLEY, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed the quality of the food on board and found your cabin spacious and comfortable. We are, however, truly sorry to learn that you sometimes felt left out as English-speaking guests. Please rest assured that we strive to ensure all our guests, regardless of language, feel equally included and well taken care of. Your remarks regarding the meal arrangements and the delivery of excursions have been carefully noted and will help us improve the experience for our international guests. We also appreciate your comments on the onboard entertainment. We understand that the lack of sunshine can make mornings feel longer indoors, and your suggestions for additional talks, demonstrations or quizzes are very helpful for us to consider in planning future programs. We thank you once again for your constructive review, and we do hope to welcome you back on board for an even more enjoyable experience. The CroisiEurope Team

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  Suzanne5.0•August 2025
  A fabulous river cruise with excellent service, scenery and food. Will be booking my next river cruise with this...
  A fabulous river cruise with excellent service, scenery and food. Will be booking my next river cruise with this operator for next year.Show more
  Traveled in August 2025
  

  Reply from: CroisiEurope River Cruises

  Dear Mrs. Bruce, we are so glad to read you had a fabulous cruise! Thank you very much for your compliments, we'll make sure to pass them on to the crew. We look forward to have the pleasure of welcoming you again on board! The CroisiEurope Team

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  Roniece5.0•August 2025
  Exceptional service, beautiful destinations and overall excellence.
  Traveled in August 2025
  

  Reply from: CroisiEurope River Cruises

  Thank you very much for your comment! We are glad that you enjoyed the cruise and our services! We hope we'll have the pleasure of welcoming you again on board soon! The CroisiEurope Team

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  Suzanne5.0•August 2025
  The CroisiEurope River cruise was a wonderful experience. This is my second time sailing with this operator and they...
  The CroisiEurope River cruise was a wonderful experience. This is my second time sailing with this operator and they never fail to provide an exceptional experience. The crew, food, drinks and general atmosphere was excellent. I have no hesitation in recommending this river cruise. My experience was so good I leaving on another of their river cruises next week.Show more
  Traveled in August 2025
  

  Reply from: CroisiEurope River Cruises

  Dear Mrs. BRUCE, thank you so much for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed your cruise and that our crew, cuisine, and atmosphere met your expectations once again. It is wonderful to know that you are already planning to join us on another river cruise next week — we look forward to welcoming you back on board very soon! The CroisiEurope Team

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• AJ

  ALEXANDER5.0•October 2023
  We really enjoyed our cruise through the wine regions of Bordeaux. The crew were extremely friendly and helpful, the...
  We really enjoyed our cruise through the wine regions of Bordeaux. The crew were extremely friendly and helpful, the food was excellent. The ship was very comfortable and relaxing. Overall it was an excellent experience. Thank you CroisiEuropeShow more
  Traveled in October 2023
  

  Reply from: CroisiEurope River Cruises

  Thank you very much for taking the time to write this pleasant message. We're happy that you enjoyed discovering French wine.

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• RS

  Richard5.0•August 2022
  Great trip on a very good and clean vessel . Staff were great and Benjanim was outstanding with great service and...
  Great trip on a very good and clean vessel . Staff were great and Benjanim was outstanding with great service and kept us entertained in the evenings Cabin was good size and kept clean with daily room service over all we enjoyed the trip and will do more with this company Richard and LindyShow more
  Traveled in August 2022
  

  Reply from: CroisiEurope River Cruises

  Dear Richard and Lindy, Thank you for taking the time to review your trip with us. We are really glad to read you had a great time and enjoyed the ship's accomodations. We will make sure to forward your compliments to the staff. We are looking forward to welcome you again on board one of our ships. Best regards, Croisieurope Customer Care Department

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  BKE3.0•June 2022
  The tour itself was good. The staff were amazing and did everything they could to ensure your enjoyment. The rooms...
  The tour itself was good. The staff were amazing and did everything they could to ensure your enjoyment. The rooms were a decent size, bigger than some larger cruise ships. Food was good. Lots of it and they cook would try to accommodate any special need. We met the nicest couple from England, and thankfully we did because we were the only 4 English speaking people on the boat. There were some bilingual folks (other than crew) but they were there with French speaking guests. While generally the staff did everything they could to accommodate us - it felt like an accommodation and many of the French guest started to resent it. On tours the guide would explain something in French for 10 minutes and then in English would give us one line. Also we got into a verbal fight with one French guest who basically told us “English go home”. So my advice to Corsi is, if you are a French passenger cruise, then be that. Don’t try to accommodate. Advertise clearly that all programming is in French. Or if you want to attract English speaking guests as well, then advertise more in Canada, England, USA. You’ll get more travellers and the passengers will be more balanced. Overall it was good. Staff were great. Balance between French and English wasn’t good.Show more
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  Traveled in June 2022
  

  Reply from: CroisiEurope River Cruises

  Dear Mr. Mc Bride, We would like to thank you for taking the time to review your cruise. Your compliments on the staff are much appreciated and we’ll make sure to pass them on. We are glad to read you enjoyed the accommodations and the food. As you noted, our Chefs are always happy to accommodate any special diet/need. We are sorry that you have suffered the rudeness of this other passenger. We do our best to make our English-speaking passengers feel welcome on board our ships. We do have agencies in the US and in the UK and are delighted to continue to develop our international clientele. On some departures, we have many English-speaking customers, we are sorry that this was not the case for your cruise. If you wish to travel with us again, which we hope you will, we invite your agency to find out for you how many English speaking passengers are already booked at the time of the reservation. Best regards, Croisieurope Customer Care Department

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  Antony5.0•May 2022
  The crew couldn’t have been more pleasant and attentive and the food was superb.
  Traveled in May 2022
• JG

  Johanne4.0•May 2022
  The meals on board were very good and only a few were exceptional… Unless you signed up for the optional excursions,...
  The meals on board were very good and only a few were exceptional… Unless you signed up for the optional excursions, there was not much to do when the ship was docked along the shores - Having said that, the excursions were very informative and fun! But be prepared to budget for them. The crew/staff were exceptional and the boat was beautiful and spotless!Show more
  Traveled in April 2022
• HP

  Hipolito5.0•October 2021
  Excellent tour. The ship was very good as well as the crew. We were the only Americans on board and everything was...
  Excellent tour. The ship was very good as well as the crew. We were the only Americans on board and everything was translated for us. The food and wines were very nice. The tours and the guides were very informative.. Tourradar made it very easy with the help of Felipe and Nina.Show more
  Traveled in October 2021