Hanoi - Sapa - Halong Bay overnight on Boat 6Days/5Nights

6 Reviews

Excellent

33%

Good

50%

Average

17%

Rather Poor

0%

Bad

0%

• KG

  Kimberly
  Written on August 24, 2018

  2.5 - Average

  This trip was so poorly organized, it was almost a joke. If you have any sense to book your own train tickets/day excursions, I would never go through tour company again. Book your tickets yourself. One of the biggest surprises was that this isn't really a "tour" where they load you in a bus with a bunch of people and you're traveling with them through your trip. Instead, what they do is coordinate the trip/plan your train tickets, get tickets onto the cruise or with another tour group for a day excursion. It was very poorly organized. We landed at 11am after 25 hours of travel... and had nothing planned or recommendations to go see. We ended up sitting in a hotel lobby until 8pm, until we could go to train station for night train. We were so tired, and there was nowhere to freshen up or take a quick nap. Second big disappointment came on Day 3 which is market day. On Sundays, you get to go to a big market that takes hours to go through. But any other day of the week you just go to any market that's open. We were driven 2 hours out of Sapa for a market, were there for 15 minutes, and then got back into the car and taken to a train station, which we had tickets for a night train that left at 10pm. It was hell. The town was super boring/not much to walk around and see, nowhere to check-in and relax. We literally sat at a cafe and read for 8 hours. The ONLY thing we enjoyed about this trip were the day excursions Trekking through Sapa and Halong Bay Cruise... both of which were not run by this tour company and instead were day trips they helped set up. I can not emphasize enough that if I did it again, I would never go through tour company. Set up the tickets and excursions yourself.

  

  Legend Travel Group commented on this review

  Dear Ms. Kimberly Grogan First of all we are so sorry for the not good experience you have had during the trip with us. We have well reviewed our services again to avoid any similar uncomforts to our future clients. Your comment for providing the place to refreshing up before the train is very thankful. In fact, We have arranged for bookings with specific requests applying additional charge so far, but from now on we will add it on as complimentary services. Regarding to your first day, you can see in the original itinerary we also mentioned that "Optional tour for morning flight arrival: Take a short tour to visit Hanoi city landmarks". That's why we left it as free time as no feedback from you about taking this optional or not. We also pre-inform the markets in the original itinerary as well that the market is subject to the dates. Anyway, the alternative one did not satisfy you, it is so sorry. And all for the last, we do hope for your understanding for miss-communication between our operation and you to leads to the unexpected complaints and thank you very much for your comments to help us review our services better and better. Kind regards Hanah - Legend Travel Group

  Show detailed ratings
• CD

  Claire
  Written on February 21, 2018

  3.5 - Good

  Highs and lows, some parts were excellent (halong bay stretch) and some parts were not so great (aspects of the sapa trip). Worth reiterating some of the other reviews...this is not group travel, rather lots of bits of trips strung together, but for me that was enough as a solo traveller. There was enough free time that you didn't feel like a lemon seeing just the tourist trail. Seemed to be a big difference between 3* and 4*, so if you can plug for it, it's worth it as 3* here is not equiveleant to a 3* in Europe. Overall pretty positive though.

  Show detailed ratings
• SY

  Shuk
  Written on December 3, 2017

  4.0 - Good

  it is hard to communicate with some tour guide and driver. There is room for improvement for their English skill. Tour guide should follow the itinerary as the tour guide on the second day of our Sapa tour did not and asked us to pay for another side trip. Overall, the tour is good and I am very appreciated for the arrangement of showering opportunities especially after the train ride.

  Show detailed ratings
• JR

  John
  Written on November 28, 2017

  4.5 - Excellent

  Everything (transportation, tours and hotels) was organised and taken care of from the moment I arrived at the airport and up until my departure flight. The Halong Bay party cruise with Oasis Bay was so much fun. Very friendly and professional company. Highly recommended. A+

  Show detailed ratings
• D

  Deepak
  Written on September 9, 2017

  4.0 - Good

  The tour was very well organised. Train ride was a little uncomfortable but an experience.Rest of the trip was excellent. Mo ,our guide in Sapa was really good.Lastlt Tony was very informative and kept everything running very smoothly for us on time.

  Show detailed ratings
• S

  Shane
  Written on December 30, 2016

  5.0 - Excellent

  Just had a business trip to Vietnam and over the weekend, booked a tour through Indochina Legend. Were picked up at the front door promptly and from there on the day was brilliant. Did a days tour of the Viet Cong tunnels and then back for a tour of Chi Minh city. The tour guide was "Tin Tin" and the driver was "Tom Tom". Tin Tin was excellent in providing commentary and in depth answers to any questions we had, no matter what the subject. I'm nearly 60 years old and have been backpacking for almost 40 years. This is only the third or fourth review I have ever written in that time.

  Show detailed ratings