Vietnam Highlights and Phu Quoc Island - 14 Days

Traveler Reviews

• PF

  PATRICIA5.0•May 2025
  Danny, in charge of rhe coordination of the whole tour, has been amazing: kind, calm and efficient. He was...
  Danny, in charge of rhe coordination of the whole tour, has been amazing: kind, calm and efficient. He was discreetly checking every single step of our trip, calling the drivers to verify we had been duly picked up at the right time, sending us the boarding passes and letting us enjoy fully our holidays making sure everything was going smoothly. The guides andvdrivers at the various spots, and more especially Tin Tin, have been nice. The Garden Palace Hôtel in Hoi An was the best one: excellent and competent staff speaking good English, great location and premises, nice breakfast. In général, the location of all the hôtels is excellent. According to us, what needs to be improved is the quality of the breakfast at Tk123 hôtel in Hanoi and the maintenance of the rooms in La Mer ressort in Phu Quoc. We had a great time in Vietnam and shared the emotions linked to the 50th anniversary of the réunification. Vietnamese people are really nice. We will not miss the opportunity to visit Vietnam again, using your services. We warmly recommend this tour.Show more
  Traveled in May 2025
  

  Reply from: Legend Travel Group

  Dear Patricia, Thank you so much for your thoughtful 5-star review of the Vietnam Highlights and Phu Quoc Island – 14 Days tour. We’re absolutely delighted to hear that you had a wonderful experience and that Danny was able to support you every step of the way with calm, efficient, and discreet coordination. We will be sure to pass along your kind words to Tin Tin and the rest of our team as well! We're especially grateful for your feedback regarding the TK123 Hotel in Hanoi and La Mer Resort in Phu Quoc. Please rest assured that we have already contacted our hotel partners in both locations to discuss your comments and work together to improve breakfast quality and room maintenance for the benefit of our future travelers. It was a pleasure to have you with us during such a meaningful time, and we’re honored to have shared this journey with you. We look forward to welcoming you back to Vietnam in the future! Warm regards, Tony Bui/ Legend Travel Group

  Show more
• HS

  Helen5.0•December 2024
  A very varied and interesting itinerary, we loved every moment of it. Great customer service, particularly from...
  A very varied and interesting itinerary, we loved every moment of it. Great customer service, particularly from Danny our tour co-ordinator who was always available via WhatsApp and quickly answered any queries we had. He was also there to personally greet us when we arrived in Hanoi. Everything went like clockwork and was so well organised. We opted for 3 Star hotels, our favourite was in Hoi An where we had a swimming pool. All hotels were well located, very close to main attractions and in authentic parts of each city.Show more
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  Traveled in November 2024
  

  Reply from: Legend Travel Group

  Dear Helen, Thank you so much for sharing your wonderful experience with our Vietnam Highlights and Phu Quoc Island - 14 Days tour. We’re thrilled to hear that you loved the itinerary and had an amazing time! Your kind words about our customer service, particularly Danny’s efforts, truly mean a lot to us. We’re delighted that his availability via WhatsApp and warm welcome in Hanoi made your journey even more special. Danny and our entire team are committed to ensuring every trip is seamless and enjoyable, and it’s great to know we met your expectations. We’re also pleased that you enjoyed your 3-star accommodations, especially the hotel in Hoi An with the swimming pool! We always strive to select properties in authentic locations close to major attractions to enhance the overall experience. Thank you again for your 5-star rating across all categories! It was a pleasure hosting you, and we hope to welcome you back for another unforgettable adventure in the future. Best regards, Tony Bui - Legend Travel Group

  Show more
• 

  Di5.0•November 2024
  Everything was planned top perfection including boarding passes accomodation . Special thankyou to Mr Danny who went...
  Everything was planned top perfection including boarding passes accomodation . Special thankyou to Mr Danny who went out of his way to meet us first day and coordinate everything.Show more
  Traveled in October 2024
  

  Reply from: Legend Travel Group

  Dear Diane Jones, Thank you so much for sharing your 5-star review! We’re thrilled to hear that every aspect of your 14-day Vietnam Highlights and Phu Quoc Island tour met your expectations, from the accommodations to the perfectly organized boarding passes. A special thank you from our team goes to you for recognizing Mr. Danny’s efforts. He truly enjoys going the extra mile to ensure a seamless experience for our travelers. We’re delighted he could make your trip extra special from day one. Thank you again for choosing Legend Travel Group, and we look forward to welcoming you on another adventure in the future! Warm regards, Tony Bui - Legend Travel Group

  Show more
• KE

  Kristy5.0•October 2024
  We had the most amazing time in Vietnam. Mr Danny was our tour organiser and we could not have asked for more. We...
  We had the most amazing time in Vietnam. Mr Danny was our tour organiser and we could not have asked for more. We arrived in Hanoi the day after the typhoon and Mr Danny was there to meet us, even though he had been up all night sorting other guests. Hanoi was as beautiful and we got to see some amazing sights. We were meant to go to Halong Bay but unfortunately due to the typhoon, this was cancelled. Again, communication with Mr Danny was great and we spent the two days in Ha Noi instead. Ha Noi is a must see. Our guide there was Quinn and she was fantastic. We absolutely loved her and Ha Noi. We finished our tour with 3 days in Ho Chi Minh and 5 days on Phu Quoc island. I highly recommend both places. Hi Chi Minh for the hustle and bustle and Phu Quoc to relax. September is probably not the best month to travel to Phu Quoc but that was on us, not tour organizers. We absolutely loved Vietnam - the food, people, sites and scenery were amazing. We will definitely be going back and will be in touch with this company and Mr Danny when we do.Show more
  Traveled in August 2024
  

  Reply from: Legend Travel Group

  Dear Kristy Ellis, Thank you so much for your wonderful review and for sharing your experience on the Vietnam Highlights and Phu Quoc Island - 14 Days tour. We are absolutely thrilled to hear that you had an amazing time in Vietnam and that Mr. Danny was able to assist you throughout the trip, especially with the unexpected changes due to the typhoon. We're delighted that you enjoyed the beautiful sights of Hanoi, even though the Halong Bay trip had to be canceled. We appreciate your kind words about Quinn and your time in Hanoi. It’s always great to hear when travelers fall in love with the city and its culture! Your feedback about Ho Chi Minh City’s lively atmosphere and Phu Quoc Island's relaxing vibe is also much appreciated. While September may not have been the ideal month for Phu Quoc, we're glad you still had a great time. We can’t wait to welcome you back for another adventure in the future! Thank you again for choosing Legend Travel Group. We look forward to helping you plan your next unforgettable journey with us. Best regards, Tony Bui - Legend Travel Group

  Show more
• TH

  Tony4.0•July 2024
  Brilliant tour and locations with plenty to do and see. The people are so friendly with some amazing sights and...
  Brilliant tour and locations with plenty to do and see. The people are so friendly with some amazing sights and places. The only downside would be the internal transfers. Hanoi to Hoi An was booked for 19.25 but with the delay I didn't arrive at the resort until around 22.20 and worse still was the flight from Hoi An to Ho Chi Minh, the flight was booked for 16:50 with vietjet but ended being delayed until 01:30 in the morning.and I didn't arrive at the hotel until just before 05:00 and had to cancel the days itinerary and arrange my own. I'm pretty sure the cheapest flights are booked on the day prior to travel vice the most convenient for the traveller. I will give the tour rep (Danny) his dues he did ensure the next internal flight from Ho Chi Minh to Phu quoc was arranged for the morning upon my request.Show more
  Traveled in July 2024
  

  Reply from: Legend Travel Group

  Dear Tony, Thank you for your review and for sharing your experience with us. We are thrilled to hear that you enjoyed the tour, the locations, and the hospitality of the people. Your positive feedback about the accommodations, meals, and our guide Danny is much appreciated. We apologize for the inconvenience you experienced with the internal flights. As you mentioned, transportation and flight delays are unfortunately out of our control as they depend on the traffic conditions and the flight providers. In Vietnam, there are three main airlines: Vietnam Airlines, Vietjet, and Bamboo Airways. The airfare is generally the same across these airlines, and in some cases, Vietjet can even be more expensive than Vietnam Airlines and Bamboo Airways. Please rest assured that we do not book the cheapest flights but select flights based on availability and scheduling that best fit the tour itinerary. We understand how frustrating flight delays can be and their impact on your travel plans. We appreciate your understanding and patience in these situations. Your feedback helps us improve our services and better manage expectations regarding flight schedules and potential delays. Thank you again for choosing Legend Travel Group, and we hope to have the opportunity to serve you on another adventure in the future. Best regards, Tony Bui/ Legend Travel Group

  Show more
• PD

  Paul5.0•June 2024
  The overwhelming thought is that these guys know how to do tourism. The itinerary was excellent (we modified it a...
  The overwhelming thought is that these guys know how to do tourism. The itinerary was excellent (we modified it a bit), the tours interesting, the guides spoke good English and were very knowledgeable. Every was well organised and the communication from our assigned contact (Danny) was great. We loved the country and really appreciated how well the trip went.Show more
  Traveled in May 2024
  

  Reply from: Legend Travel Group

  Dear Paul, Thank you so much for your glowing review of the "Vietnam Highlights and Phu Quoc Island - 14 Days" tour. We are thrilled to hear that you had such a positive experience with Legend Travel Group. Our team takes great pride in crafting excellent itineraries and providing knowledgeable guides who can enrich your travel experience. We're glad to hear that you found the tours interesting and well-organized, and that our communication met your expectations. Danny and the rest of our team are dedicated to ensuring our guests have a memorable journey, and your kind words affirm our efforts. We are delighted that you loved Vietnam and enjoyed your trip. Thank you for choosing Legend Travel Group, and we look forward to welcoming you back for more adventures in the future. Best regards, Tony Bui - Legend Travel Group

  Show more
• 

  Henry3.0•February 2024
  Led by Trung
  My wife and I were bit disappointed with some of the accommodations and ended up by ourselves in the Phu Quoc island...
  My wife and I were bit disappointed with some of the accommodations and ended up by ourselves in the Phu Quoc island for the remainder of last four days I would have appreciated if that was explained to us in advance, however we would like to mention your tour guide Tuan in Hanoi and Tin Tin in Ho chi Ming did an excellent job for us but the one in Hoi an needs more training other than that we were exiting to be in Vietnam to take in the culture and get to know the diversity of your wonderful country and we met some great families as we were there. Henry and Grace SShow more
  Traveled in January 2024
  

  Reply from: Legend Travel Group

  Dear Henry and Grace S, Thank you for taking the time to share your review and feedback on your recent Vietnam Highlights and Phu Quoc Island - 14 Days tour with us. We deeply value your insights as they help us to improve our services and ensure our guests have the best possible experience. ------- 1 -------Guide Services in Hoi An: We understand your concerns regarding the tour guide service in Hoi An. Please know that Hoi An, being a less developed area compared to Hanoi or Ho Chi Minh City, faces unique challenges in terms of availability of resources, including skilled tour guides. We are actively working on enhancing our tour guide services in Hoi An and across the Central region of Vietnam. We are confident that upon your next visit, you will witness a significant improvement in our tour guide services, aligning with the high standards we strive to maintain across all destinations. ------- 2 -------Tour Package Inclusions: Upon reviewing the itinerary of your tour package, we want to clarify that it was designed to include only hotel room accommodation, internal flight tickets, and airport transfers, with leisure time at Phu Quoc Island. Our intention is to provide our guests with a blend of structured tour activities and free time to explore at their own pace. We regret any misunderstanding regarding the inclusions of your tour package. Our commitment is to deliver all travel services with the highest quality standard as outlined in the package you selected. We encourage our guests to communicate any specific requests for additional tour activities or services beyond the standard package to help us tailor their experience accordingly. ------- 3 -------Phu Quoc Island Experience: We apologize if there was any confusion regarding your time on Phu Quoc Island. The itinerary for Phu Quoc was designed to offer guests leisure time to relax and explore the island's beauty independently, considering there were no specific tour activities included for this part of your trip. We appreciate your feedback and will make efforts to ensure clearer communication in the future regarding tour itineraries and inclusions. ------- 4 -------We are delighted to hear your positive remarks about our tour guides, Tuan in Hanoi and Tin Tin in Ho Chi Minh City. Their dedication to providing exceptional service is truly commendable, and we will be sure to pass on your kind words to them. ---------- At Legend Travel Group, our guests' satisfaction is our utmost priority. We are committed to continuous improvement and welcome any further suggestions you may have. We hope to have the opportunity to welcome you back to Vietnam or any other destinations we offer, to provide you with an experience that fully meets your expectations. Warm regards, The Legend Travel Group Team

  Show more
• LM

  Lee1.0•January 2024
  Led by Trung
  I have traveled with different tour companies overseas but I’ve never been more disgusted! This is my fifteenth...
  I have traveled with different tour companies overseas but I’ve never been more disgusted! This is my fifteenth overseas tour and the first and last with TourRadar. Omg, it was meant to be a group tour? I’m on my own which is fine but you kept putting me with different groups everyday. This was difficult because you never make a connection with anyone. I absolutely hated it. Then you stick me at a resort in the middle of the jungle a five minute drive from the jungle. I paid for four star and the last two resorts were 2 star if they are lucky. Revolting. I would never recommend that anyone travel with tour radar. Revolting.Show more
  Traveled in December 2023
  

  Reply from: Legend Travel Group

  Dear Lee Anne Mcclymont, We recently came across your review, and we want to address your concerns sincerely. We value your feedback, and we regret to hear that your experience did not meet your expectations. However, we feel it is important to provide some clarification on the points you raised. ****1. You have attempted to write a negative review about TourRadar and Legend Travel Group with the intention of earning and requesting money from us. However, we have declined, as we do not support travelers who engage in such actions—traveling and attempting to write negative reviews to pressure Tour Operators into paying money. We categorically reject your actions. Our valued customers, upon reading your reviews, will discern your true nature. From the bottom of our hearts, we suggest that you focus on positive endeavors in your life, particularly considering your employment in the education industry in Australia. ****2. Before the departure date, we clearly informed you that you would be joining the tour with different travelers in each city, and you expressed your acceptance of this format. ****3. You left your hotel at 5:00 am, there was an attempt to avoid settling the remaining amount, which eventually led to payment being made as per your responsibility. ****4. Our hotel and cruise partners have reported to us that you consumed drinks without settling the bills. ****5. Restaurants have informed us that payment was not made for your meals, even when they sourced goods from their establishments. ****6. We have taken care of all aspects of your trip, including booking new resorts in Phu Quoc Island. ****7. You claimed that we booked a 2-star hotel category instead of a 4-star category. We have never done this with any of our customers. Our reputation is our top priority, and we must protect it. ****8. The remaining amount, which is your responsibility to pay, has not been settled until now. ****9. You conveyed a willingness to join the group tour with different travelers, but ultimately, the remaining amount has not been paid, and negative words have been directed towards us. ***----- WE SENSE THAT YOU HARBOR NEGATIVITY TOWARDS THE ENTIRE WORLD, AND IT SEEMS CHALLENGING TO BRING HAPPINESS INTO YOUR LIFE----*** We appreciate your time and understanding. Best regards, Tony Bui - Legend Travel Group

  Show more
• C

  Charton5.0•October 2023
  We had a marvelous time in Vietnam, particularly in Hanoi, Phu Quoc Island, and Hoi An! The organization was...
  We had a marvelous time in Vietnam, particularly in Hanoi, Phu Quoc Island, and Hoi An! The organization was excellent, leaving us with nothing to worry about. Our city tour in Hanoi with a small group and a delightful guide was a highlight. Thank you for providing us with such a wonderful trip, free from worries. The weather, beaches, and hotels were all splendid.Show more
  Traveled in October 2023
  

  Reply from: Legend Travel Group

  Dear Charton, Thank you for sharing your wonderful experience during your 14-day trip to Vietnam, Hanoi, Phu Quoc Island, and Hoi An. We're thrilled to hear that you had a marvelous time and found our organization excellent, allowing you to relax and enjoy the journey without any worries. Our small group city tour in Hanoi was a highlight, and we're pleased you had a delightful guide. Your kind words are greatly appreciated, and we hope to welcome you back for more splendid adventures in the future. Best regards, Tony Bui and the Legend Travel Group Team

  Show more
• F

  FrankanderIsland5.0•September 2022
  Hanoi was great!!! Hanoi is a wonderful City, full of attractions and a very good cuisine, especially in the small...
  Hanoi was great!!! Hanoi is a wonderful City, full of attractions and a very good cuisine, especially in the small street-kitchens. Our Tourguide Tony is a funny guy. He was very helpful all the time.Show more
  • 
  • 
  Traveled in September 2022
  

  Reply from: Legend Travel Group

  Dear Mr. Frank - I would like to thank you for your wonderful comments of your incredible trip with TourRadar & Legend Travel Group in Vietnam! Your 5* comments are our inspiration & helps us very much about improving our services & personnel! I do hope to server you again in the your next dream trips! Keep in touch - happy family you are! Best Regards, Tony Bui - on behalf of Legend Travel Group Team!

  Show more