21-day Serengeti to Victoria Falls (Accommodated)

Traveler Reviews

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  William

  September 21st, 2023
  1.0
  Overpriced and false advertising about the age limit resulted in a poor overall experience. The tour itinerary and...
  Overpriced and false advertising about the age limit resulted in a poor overall experience. The tour itinerary and the leader/driver were excellent and would get 5 stars however Acacia advertise these tours as exclusively for people 18-39 and this simply wasn't the case. When we arrived half the tour group were elderly (well into their 60's and 70's) and that meant straight away the group was divided into the young and the old. This also meant that I was partnered with an old man in my accommodation who snored so loudly it was completely impossible to sleep, even with ear plugs. This meant I was left with no choice but to pay more money to upgrade my accommodation to a single room and this simply blew out the cost of this holiday. I paid approximately $1400 more for the accommodated version of this tour so i could ensure i got a decent night sleep, but then had to pay another $500 or so to upgrade during the tour for my own room. If I had been on the camping version of the trip to start with I would have likely saved close to $1000.Show more
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  Traveled in August 2023
  

  Reply from: Acacia Adventure Holidays

  Dear William, Thank you for your review of our 21-day Serengeti to Victoria Falls Adventure Accommodated Tour. We are always grateful for the feedback. I regret any misunderstanding about our tours, especially from someone who has travelled with us before. Adventure Tours are designed for those between 18 and 40 and most clients fall within that age group. However, this is a guideline, not a rule. Being young at heart and willing to cooperate with others and participate in group activities have always been more important and I believe our tour information reflects this. For example, the 2023 Pre-Departure Information which was shared with you together with other travel documents says this: Your Fellow Travellers: ‘Adventure Tours’ travellers come from all over the world and from all walks of life. As a guide the majority of clients will usually fall between the ages of 18 and 39, but this is not a strict limit. Minimum age 18.’ Your previous Acacia tour had one person over 40 in a group of 11 clients. This group had 12 clients from Nairobi to Dar es Salaam, seven were aged 18 – 39, and five over 40 (including one over 70 who was travelling with his son). From Dar to Vic Falls there were 15 clients: 10 were under 39, five over 40. Clearly the group had a wide age range but a majority under 40 nevertheless. I understand frustrations with not being able to get a good night’s sleep irrespective of the cause. Joining a group tour obviously entails some uncertainty as to who you share with and calls for compromise and understanding on all. However clearly an issue arose, and you were right to speak to your tour leader (Crispen). I respect the decision you made and am pleased Crispen was able to help, naturally there was a cost because group bookings were twin share. On a more positive note, thank you again for taking the time to give us your feedback and for what you say about the itinerary. Thank you also for your very positive ratings for Crispen and Harmony. Crew are very proud of their client record, and each has been informed of what you have said. Kind regards, Arno Delport Manager

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  AndreaDamiani

  August 2nd, 2019
  5.0
  Starting this trip, I was a little worried about how I would be solo travelling in Africa. Moyenda was an amazing...
  Starting this trip, I was a little worried about how I would be solo travelling in Africa. Moyenda was an amazing tour guide who is full of information and if he doesn’t know the answer to your question he’ll be sure to find out. He is very easy going with getting to know everyone and making sure we have the best trip possible. My trip wouldn’t have been the same without Moyenda!Show more
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  Traveled in July 2019
  

  Reply from: Acacia Adventure Holidays

  Oh wow! What lovely words, we'll let Moyenda know for sure, thank-you! So pleased you had a great experience as a solo-traveller and hopefully you will be back exploring Africa soon. Kindest Regards, the Acacia Team.

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  A

  June 13th, 2018
  5.0
  Liz is fantastic, she really highlighted my trip with her positivity and hospitality. I look forward to doing another...
  Liz is fantastic, she really highlighted my trip with her positivity and hospitality. I look forward to doing another trip with her again soon! The food was some of the best meals I've ever had, great locations visited and nice to connect with the locals to get a sense of thier culture.Show more
  Traveled in May 2017
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  A

  June 10th, 2018
  4.5
  Ben was wonderful and the trip exceeded all of my expectations. I learnt so much and saw so much and I can’t wait to...
  Ben was wonderful and the trip exceeded all of my expectations. I learnt so much and saw so much and I can’t wait to go back one day and experience it all again. I think about this trip and the people I met every day! A very unique experience with an incredible group of people.Show more
  Traveled in December 2016
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  Emily

  July 28th, 2014
  5.0
  An absolutely fantastic experience. The itinerary was so well orchestrated, and our tour guide and driver were both...
  An absolutely fantastic experience. The itinerary was so well orchestrated, and our tour guide and driver were both so knowledgeable and awesome fun. A trip I will remember forever.Show more
  Traveled in June 2014
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  Leigh

  July 20th, 2012
  5.0
  Excellent trip, great guide, well organised. Really good food.
  Traveled in June 2012