Gallipoli and Troy Getaway Tour

Traveler Reviews

• JP

  Jesus3.0•June 2022
  I am a frequent traveler, sometimes by my own others take a tour. All the hotels were very good (though in the...
  I am a frequent traveler, sometimes by my own others take a tour. All the hotels were very good (though in the Sirkeci Mansion Hotel I was given a smaller room on the last nights I stayed there). The food honestly was not the best, in all the lunches provided alway had the same: lentils soup, meat balls, but not typical food, just the name. The guides: The one in Istanbul, Issey (can’t rember the correct writing), was not a best option. I was surprised I was the only one, like a private tour but didn’t fulfilled the expectations at all. I requested to skip the carpet shop because I know what to expect and was not to buy anything, she agreed so instead to go to the bazaar as I asked she did the contrary. I felt so uncomfortable and upset, loosing my time in something I requested not to do, First time a guide asked if I’m going to tiip. The second guide in Troy, Mustafa, so knowledgeable and friendly. The last guide in Gallipoli, Burak was a very dynamic, friendly and easy to follow. Last, I don’t know WHERE the confusion or mistake was when I was pretended to be charged $149.00 to transfer me from the hotel to the airport, at the end this was solved. I really will thing of other tour operator for further travels.Show more
  Traveled in June 2022
  

  Reply from: Fez Travel

  Hello Jesus, Thank you so much for sharing your feedback with us, we value all positive and negative feedbacks which help us to improve ourselves. The tour you booked Gallipoli and Troy Getaway Tour does not include departure transfer. That’s why we quoted 149USD for one way private transfer to Istanbul Airport. This price is per vehicle which is valid for 1-4 people; it might be expensive for one person but the oil prices are rocket high and there is not much we can do. Yet not to disappoint you, a complimentary transfer was arranged. The itinerary of this tour Day 2 in Istanbul states that “We also visit a carpet shop and learn how carpets are made by hand.” And the reason your guide took you there was because she was following the itinerary but we’re sorry that it made you uncomfortable and upset. Lunch is not included in the tour therefore you could have told your guide what kind of food you prefer and chosen any restaurant within the locations you were touring. About tipping, she said she was really sorry that she was misunderstood as when we spoke to her she said she just wanted to remind that tip for the driver is not included, her intention was not asking for it. She will be much more delicate next time.

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• 

  Jeff5.0•April 2018
  the whole Gallipoli experience. Very humbling and rewarding
  Traveled in April 2018
• TB

  Tracey3.0•December 2017
  I loved turkey, it was the safe way for a single woman to travel in turkey, as an aussie- Gallipoli was the highlight...
  I loved turkey, it was the safe way for a single woman to travel in turkey, as an aussie- Gallipoli was the highlight for me. The guides were very informative, speaking perfect English and the bus drivers safe and gave plenty of 'turkush time' :) the hotel i stayed at for first, second and forth night - the sirkeci mansion hotel was above my expectations and they even upgraded me to top level suite on the last night, it really made my trip :) i only have 2 negatives, the hotel before troy tour - the Iris hotel, canakkale was extremely poor, not even a 3 star, no coffee or comforts in room, old smelly room and bedding and the food was cold, portion controlled and unimaginative - you had no option as it was in the middle of nowhere and no other food outlets around. The other negative was that i was dropped off at nightmare hotel at 5pm and my 2 hour troy tour commenced at 2pm the next day, as stated there was nothing to do, way to windy and cold to walk the beach so i lost a day of my short 5 day tour, better planning is needed for this, definitely never put anyone in the Iris again and make sure if there will be free time that it's in a location with shops or attractions. Thank you - TraceyShow more
  Traveled in November 2017