European Traveller (R O W Base Tour)

Traveler Reviews

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  Erika

  November 5th, 2024
  3
  The tour director was amazing but the tour should include two days at each city. I’m sure there is another option...
  The tour director was amazing but the tour should include two days at each city. I’m sure there is another option like this and would book that over this one.Show more
  Traveled in October 2024
  

  Reply from: Trafalgar

  Thank you so much for taking the time to share your feedback with us. We genuinely appreciate it. Our team puts a lot of effort into selecting our Travel Directors, valuing their expertise, dedication to service, and deep knowledge of the regions they cover. It warms our hearts to hear that your group received such exceptional service and guidance from them. If you ever consider travelling with us again, we recommend checking out our sister brand, Insight Vacations. They offer an Easy Pace trip option, designed for a more relaxed experience, with leisurely starts, free time, and up to three days to explore each location in depth. We want to ensure that every aspect of your holiday is enjoyable and stress-free.

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• B

  Brenda

  July 5th, 2024
  5
  This was an outstanding trip! Would highly recommend Trafalgar, our Tour Director Graham, and our driver Alberto to...
  This was an outstanding trip! Would highly recommend Trafalgar, our Tour Director Graham, and our driver Alberto to anyone looking to travel Europe.Show more
  Traveled in May 2024
  

  Reply from: Trafalgar

  Thank you for taking the time to provide your valuable feedback on your recent guided vacation experience with our On The Road Team. We sincerely appreciate your review and are grateful for your feedback's positive impact on our team. Your compliments will be shared with the team, and we are truly thankful for your support of Trafalgar.

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• M

  Marjorie Ann

  March 11th, 2024
  5
  Tourradar gave me several options to choose from. I chose to go with Trafalgar. It had very good reviews. Everything...
  Tourradar gave me several options to choose from. I chose to go with Trafalgar. It had very good reviews. Everything was very well planned and the accommodations chosen were very good. I would use them again!Show more
  Traveled in February 2024
  

  Reply from: Trafalgar

  Thank you for your kind feedback and for choosing to travel with us to Trafalgar. We are delighted to hear that our trip and service have met your expectations. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another fantastic adventure.

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• S

  Stella

  October 5th, 2023
  5
  Excellent service. Educational trip
  Traveled in September 2023
  

  Reply from: Trafalgar

  We are always delighted to learn that our valuable guests have returned home from our guided trips with happy memories, and we hope that you will explore more exciting travel experiences with us.

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• V

  Violetamonica

  September 23rd, 2023
  4
  The tour was wonderful! It’s my first time in Europe and I picked this tour since there were multiple dates...
  The tour was wonderful! It’s my first time in Europe and I picked this tour since there were multiple dates available. I originally wanted to go another country but I’ve been wanting to go to Europe with a friend but never got around to it. I have an approved vacation so I decided to go to Europe. This tour has the essential places I wanted to go and I booked it really in less than an month. Food: we had breakfast almost on a daily and maybe a few dinner. So in between when we are out our tour director told us where we can find great food at an affordable price. Transportation: I expected to be in the bus from one place to the next. We have a clean air conditioned bus. Hotel accommodation: Hotels are ok. The hotel in London is so close to everything. A walking distance to Big Ben, Parliament and Westminster Abbey, London Eye, etc. The hotel in Rome and Paris are the farthest but it’s accessible with metro. Hotels in Florence and Venice are far but that’s expected especially in Venice. Our tour director was nice and as well as the driver and efficient with our luggage drop off (he drives to the hotel after he dropped us off to do our tour and come to pick us up after). I did join all the optional tours except for one. I enjoy and love to explore the places on my own and at my pace. Sometimes in group tours I feel rushed which I understand we have a schedule to keep up with. I did a smaller group in my past tours and you have more time to enjoy the scenery but of course you pay a little more for a tailored/custom experience. Also I’m a solo traveler and this is my first doing a twin share (single is sold out) and had a great room mate and we really got along!! The people in my group tour were amazing, fun and caring people! That made the tour even more wonderful and enjoyable!!Show more
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  Traveled in August 2023
  

  Reply from: Trafalgar

  Thank you for sharing your photos and leaving a review on your recent trip. We are also pleased to receive your favourable feedback regarding the service provided by our Travel Director and Coach Driver. We take pride in our trips and want to give our travellers a lifetime experience that they will never forget. We are pleased to learn that your Travel Director was able to showcase the beauty that Europe has to offer. Our team of Coach Drivers undergoes a rigorous training program emphasising safety, reliability, and exceptional customer service. Our unwavering commitment to these values ensures that our esteemed guests receive the highest level of care and attention during their travels with us. We appreciate your recognition of our efforts to provide a secure and comfortable journey for our esteemed clients. We are sorry you felt that some of the hotels you stayed in were too far from the city centres, making it difficult for you to explore and experience the cities as much as you would have liked. Having your valuable feedback assists our relevant departments in seeing where we can improve our itineraries. Overall, we hope you had a memorable trip and that you will be planning your next trip with us.

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• K

  Karen

  February 13th, 2023
  5
  We had a fabulous time on our Trafalgar European Traveller tour. Pete, our Tour Director, was amazing with the...
  We had a fabulous time on our Trafalgar European Traveller tour. Pete, our Tour Director, was amazing with the knowledge he was able to share on each location that we visited. I would highly recommend this trip to everyone interested in European destinationsShow more
  Traveled in February 2023
  

  Reply from: Trafalgar

  We appreciate you sharing feedback. Thank you for your kind comments regarding our Travel Director and we are very proud of the professionalism and passion of our team, and we’re pleased that you enjoyed their services. That said, we still hope that you have taken lots of lasting highlights away from your time in Europe.

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• J

  jeanmarie

  September 1st, 2022
  5
  The Tour was excellent. Our tour guide Amanda was the best. our Driver and health associate Ana were excellent. A few...
  The Tour was excellent. Our tour guide Amanda was the best. our Driver and health associate Ana were excellent. A few hotels we not up to par. In first hotel in London the lobby smelled, our room did not have a working A/C and the celling in our bathroom had mold on it. The next few hotels also did not have A/C.Show more
  Traveled in August 2022
  

  Reply from: Trafalgar

  Thank you so much for your feedback on your European Traveller. We are pleased to learn that your Travel Director and Coach Driver were professional and passionate about travel, and they could share their knowledge about the destinations and give their best service to our guests during the trip. We regret to learn that the hotels did not meet the high standards that we are recognised for, and we would like to apologise for any discomfort caused as a result. Such feedback allows our Product Development team the opportunity to review the standards of our chosen hotels, ensuring that the facilities and services provided are excellent. With that in mind, hopefully, we will have the chance to restore your impression of our experiences in the future.

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  Michaeline

  August 17th, 2022
  1
  This company is a total fraud. They say they are refundable but they re 100% NOT. If you get into trouble and need...
  This company is a total fraud. They say they are refundable but they re 100% NOT. If you get into trouble and need customer service you will not be able to get a hold of them . I highly recommend you not use Trafalgar.Show more
  Traveled in August 2022
  

  Reply from: Trafalgar

  We truly regret to read that you may have had any issues before or during your European Traveller trip. If you would like to share more details of your concerns, please don't hesitate to reach out to our Guest Relations Department, as they are there to assist as best they can.

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• B

  Breann

  June 17th, 2021
  1
  We had planned this trip for a year. The trafalgar website said trips were being cancelled on a "case-by-case" basis...
  We had planned this trip for a year. The trafalgar website said trips were being cancelled on a "case-by-case" basis and that we would know 45-60 days before the trip if it was cancelled. At 45 days out it said the trip was a "definite departure." So we bought plane tickets and things we would need for the trip, booked extra hotel rooms to extend the trip, etc. Four weeks before the trip was scheduled to depart they cancelled the trip. All we got was an email. No one reached out to contact us to speak to us about options or what to do next. I finally called them and it turns out ALL the trips to Europe up until this point had been cancelled, they just weren't putting that on the website. We can reschedule the trip for next summer, but of course they are raising prices and they won't price much, so I'll have to pay more for the trip. I'm extremely disappointed at the way the Trafalgar has handled this.Show more
  Traveled in June 2021
  

  Reply from: Trafalgar

  We appreciate hearing from our guests, and so we thank you for sharing your experience here with us. Having said this, we are genuinely saddened to read about your suspended trip to Europe, and we can certainly understand the frustration that may have been felt, as this was so close to the departure date. Whilst we are endeavouring to carry out all of our planned trips, unfortunately the ongoing Covid-19 crisis has meant that there are times when we may be forced to postpone our voyages. At such times as these, our guests are always invited to re-book for a later time of travel. With that said, we still appreciate the disappointment that was felt, and we have passed your concerns on to our Reservations Department for their attention going forward. Nevertheless, we do look forward to travelling to Europe together soon, when we are once again able.

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• S

  Sanjay

  December 28th, 2019
  5
  Excellent Tour Director Debra and our coach Driver Alberto both were extreme professional very knowledgeable and...
  Excellent Tour Director Debra and our coach Driver Alberto both were extreme professional very knowledgeable and highly helpful giving every one a 5 Star rating and looking forward for next vacation trip next year. Thank you Trafalgar for such a wonderful experience. -SanjayShow more
  Traveled in December 2019
  

  Reply from: Trafalgar

  Thank you for sharing feedback about your time away with Trafalgar on the European Traveller guided holiday. No one knows how to create a better experience for our guests than our dedicated Travel Directors and Coach Drivers. So, we are delighted that Debra and Alberto's expertise as well as their professionalism shined throughout your trip and helped to create such a memorable experience. With the above in mind, we very much look forward to our next shared adventure, wherever and whenever you decide that might be.

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