Rhine Metropolises 2027

Traveler Reviews

• C

  cory

  April 26th, 2026
  Team very pleasant, accommodating, weather was excellent, sometimes we came to the day's destination later, but that...
  Team very pleasant, accommodating, weather was excellent, sometimes we came to the day's destination later, but that was due to river traffic and busy canal locks. Overall, happy to take first time river cruise!Show more
  Traveled in April 2026
  

  Reply from: A-ROSA

  Dear Cory, we are delighted that you had such a wonderful first river cruise with us. We look forward to welcoming you back on board our ships very soon. The A-ROSA Team

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  paul

  November 2nd, 2021
  We were the only two International passengers on the A-Rosa Flora that departed Cologne, Germany on October 27, 2021...
  We were the only two International passengers on the A-Rosa Flora that departed Cologne, Germany on October 27, 2021 for a six day cruise on the Rhine River. This cruise was to have taken us through Antwerp, Amsterdam and Düsseldorf before returning us to Cologne on Monday, November 1. Unfortunately, five hours after departing Cologne, at approximately 11:15pm, our ship was involved in an accident (collision) with another ship on the river. We were initially told by the crew to remain in our cabins, that there was some kind of “crew training exercise” taking place. We sat idle on the river for several hours before the ship was moved, under its own power, to a dock in Duisburg the following morning. We were then informed that due to the “accident”, the A-Rosa Flora was no longer seaworthy and that our cruise was over and to start packing our bags to leave the ship. Later, that same afternoon, October 28, we were placed on a bus, taken back to Cologne (where we had started our cruise the previous day) and given a hotel room for 1 night. We haven’t heard another word from them since. Granted, it’s only been a week, but someone, either A-Rosa, the ships owner, or Tour Radar, the booking company, should be reaching out to us. There is, after all, the small matter of a refund (over $1900 US), that has yet to be addressed, let alone, resolved). We have heard NOTHING, from no one, about anything. We also had pre-paid tours in Amsterdam that we couldn’t cancel which means we’re out that money as well. And….not a word from A-Rosa. No refunds, no nothing. Not even an “official” apology. Leaving the ship, we were handed a memo in German and told that we would receive an email the following day in English. It never happened. This cruise was the only reason we traveled as far as we did. Considering what we went through, I don’t think that a refund, and some sort of apology, is too much to expect. This whole thing has been handled poorly.Show more
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  Traveled in October 2021