Amsterdam and Paris

Traveler Reviews

• LS

  Lesley4.0•May 2026
  Trip destinations and hotels were good but it appeared as if people were starting and leaving trip throughout
  Traveled in May 2026
  

  Reply from: Europamundo

  Hi. Thank you for sharing your feedback. We’re happy to hear that you liked the destinations and hotels. We also appreciate your comment regarding the group changes during the trip, and we will take it into consideration as we continue working to improve the overall experience and organization. Europamundo team ❤️

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• FS

  Fatima5.0•January 2026
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  I'd like to congratulate the agency professionalism. And I'd especially like to thank our guide GERMAN GARCIA, a...
  I'd like to congratulate the agency professionalism. And I'd especially like to thank our guide GERMAN GARCIA, a kind, caring person. Understandable, kind and never tires of explaining or even accompanying you to ensure your safety. As well as his colleague CÉSAR GARCIA, a smiling, kind and caring man. It's thanks to them that the trip went so well.Show more
  Traveled in January 2026
  

  Reply from: Europamundo

  We truly appreciate your kind words about our professionalism, and especially your heartfelt recognition of German García and César García. We’re delighted to hear that their kindness, dedication, and constant support helped make your trip such a positive experience. Your comments will certainly be shared with them — they’ll be very grateful to know their efforts made a difference. We hope to welcome you again on another Europamundo journey in the future! Europamundo team

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• KF

  Kerrie1.0•October 2025
  Firstly the airport transfer was not at the meeting point, we just made it to the meeting point within the 1 hour we...
  Firstly the airport transfer was not at the meeting point, we just made it to the meeting point within the 1 hour we were given but he was not there, as our flight was late we assumed he had left without us so we got a taxi which cost us 40 euro. He then rang me while in the taxi asking me where was I!! We did not have any contact with the tour guide until the next morning when we got on the bus. When we got on it was packed and no seats available for us to sit together. We eventually got two seats together on the back seat squashed in the middle of 3 other people. We had 3 buses in total during our trip and not one of them had a working toilet!!! The tour guides (we had 3 during our trip) they were all exhausted and flustered and mainly spoke in Spanish. The accommodate in Paris - they had 4 hotel drop offs, we had to get off at the 2nd hotel and get an uber to our hotel as the bus couldn’t drop to all 4. Our uber drove us roughly an hour back in the direction we had come and we got to our hotel at 10pm. The hotel was not the best and the breakfast was disgusting (i would not give my dog what they dished up). We did not do any of the optional extra night tours as we did not have the confidence with the tour operator to do them. Overall we are very disappointed in the trip and will not be booking or recommending Tour Radar or Europamundo to anyone.Show more
  Traveled in October 2025
  

  Reply from: Europamundo

  Dear Kerrie, Thank you for sharing your experience with us. Your feedback is very valuable and helps us continually improve our services. After reviewing your case with the relevant department, we have been informed that the transfer waited for the estimated time. As neither our team nor the guide was contacted, the transfer unfortunately had to leave. We sincerely apologize for the confusion. Please note that we have refunded the taxi cost through your travel agency. According to the itinerary, passengers receive an information poster at the hotel upon arrival with details about the meeting schedule with the group and guide for the following day. Our guides always do their best to arrange for families to travel together, but in this instance, we were not informed in time to provide assistance. We would also like to remind you that our buses do not guarantee equipped toilets, but our guides coordinate regular stops to accommodate passengers’ needs. During high season, it is common for multiple buses to operate and for groups to be divided, as hotel allocations depend on availability. We have noted your comments regarding the hotel in Paris. As we did not receive any feedback during the trip, we appreciate you bringing this to our attention now. We regret that some aspects of the tour did not meet your expectations. Once again, thank you for your constructive feedback, which has been shared with the relevant departments. Kind regards, Europamundo team

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• 

  Heather5.0•August 2025
  It was amazing! I enjoyed every minute
  Traveled in July 2025
  

  Reply from: Europamundo

  We’re so happy to hear that you had such an amazing time and enjoyed every minute of your trip! Thank you for sharing your experience with us. Europamundo team

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• 

  Sajeda5.0•April 2025
  The guide Marie was not clear with her English language. Over all she was very sweet. The Amsterdam Diamond factory...
  The guide Marie was not clear with her English language. Over all she was very sweet. The Amsterdam Diamond factory was not actually a Diamond Factory, it was a show room. They showed us diamonds worth EU 300,000 and wasted our time. Which tourist will buy 300,000 worth diamond. It was a diamond and watch showroom, please correct your wordings in the program page. Remove this from the list, there were many more good attractions in Amsterdam that could have been added. Bruges ,we did not have time for lunch or waffles, as we took a boat tour on our own, 1 Night in Bruges would be excellent, to enjoy the surroundings. Pls add boat tour its truly worth it. Montmartre, cable car was mentioned in teh pakage,but Marie said we have to pay our own,this is not right, and we did not take a cable car nor go up the hill. Paris was wonderful, the tour guide was execellent, and the double decker bus was execellent. Both hotels were excellent. Overall Europamondo is teh best travel agency worth its price, we will surely go with Europamondo in the coming months and every year. Ale was wonderful with communication with me, from start to finish. looking forward to booking our next trip. Sajeda khanShow more
  Traveled in April 2025
  

  Reply from: Europamundo

  Dear Sajeda, Thank you so much for taking the time to share your feedback, as well as your group's, following your recent trip with us. We are delighted to hear that you enjoyed the overall experience, that the hotels met your expectations, and that both Paris and the service provided by our guide in the city were highlights of your journey. We especially appreciate your kind words about our colleague Ale, who will be thrilled to know that her support was helpful throughout the entire process. We’ve noted your comments regarding the visit in Amsterdam, the time in Bruges, and the access to Montmartre. Feedback like yours is incredibly valuable, and it has already been sent to the relevant department for review. Once again, thank you for placing your trust in Europamundo. We would be absolutely delighted to welcome you again whenever you wish to continue discovering the world with us. Warm regards, Europamundo team

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• SG

  Sally3.0•April 2025
  Felt rushed in places, wasn't clear on tickets ahead if time as the scheduled time had changed for the trip to the...
  Felt rushed in places, wasn't clear on tickets ahead if time as the scheduled time had changed for the trip to the Palace of Versailles due to Marathon however was not communicated before on the exact time we would be there.Show more
  Traveled in April 2025
  

  Reply from: Europamundo

  Dear Sally, Thank you for sharing your experience. We’re sorry to hear that at times the tour felt a bit rushed. Regarding the visit to the Palace of Versailles, please note that the itinerary specifies that the schedule may be subject to changes and will be confirmed upon arrival, especially in exceptional cases such as when events like a marathon take place. Nonetheless, we truly appreciate your feedback and will share it with the relevant team to continue improving our services. We hope to have the pleasure of welcoming you again on a future trip. Warm regards, Europamundo team

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• JM

  JOHNPAUL5.0•February 2025
  The trip was well coordinated. Kudos to the guide (Ivan). He made our trip memorable. Thanks
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  Traveled in February 2025
  

  Reply from: Europamundo

  Europamundo is dedicated to providing our guests with an exceptional experience from start to finish. It brings us joy to hear that our dedicated team of representatives made sure your first guided holiday with us was as unforgettable as you described. Europamundo team :)❤

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• 

  Audry5.0•January 2025
  We had a wonderful enjoyable trip 🙏♥️
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  Traveled in December 2024
  

  Reply from: Europamundo

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤

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• HH

  HANDY4.0•September 2024
  overall experience was nice. The tour guide during our tour in Amsterdam and Brugges were informative and able to...
  overall experience was nice. The tour guide during our tour in Amsterdam and Brugges were informative and able to speak fluent English. However, the arrangement in France was chaos, the tour guide does not understand English and speak either in Spain or Arabic. However, the hotels provided are excellent. Spacious, clean and new.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Dear Handy, Thank you for sharing your feedback with us. We are delighted to hear that your overall experience with the tour was satisfactory. We would like to kindly note that all of our guides hold a minimum B2 (Upper Intermediate) English certification, ensuring effective communication and engaging historical narration throughout the journey. Additionally, your voucher highlighted the availability of our 24/7 emergency WhatsApp and hotline support channels, which were in place to assist with any incidents, questions, or concerns during your tour. We did not receive any communication via these channels, which would have enabled us to promptly address any issues or provide clarification in real time. We apologize for any inconvenience you may have encountered during the tour, and we are committed to continuously improving our services to ensure a seamless experience for your future travels with us. Best regards, Europamundo team

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• 

  Bronwyn4.0•August 2024
  It was annoying that the Olympics were only a couple of days after we were there, which I didn't realize when I...
  It was annoying that the Olympics were only a couple of days after we were there, which I didn't realize when I booked a few months earlier. If meant that we couldn't do a couple ic things. Luke going up tge Eiffel Tower. And boating on tgd Sienne River.Show more
  Traveled in July 2024
  

  Reply from: Europamundo

  We do apologize that some aspects did not meet your expectations, but we hope that the positive moments prevailed. We have a dedicated team working behind every reservation, and we strive to provide you with a pleasant experience. Europamundo team. :D❤

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