Biking along the Danube

Traveler Reviews

• GR

  Gaile3.8•August 2026
  The company was well aware that the water levels in the Danube were low and that it would not be possible to cruise...
  The company was well aware that the water levels in the Danube were low and that it would not be possible to cruise very far from Vienna, only to Durnstein and Melk. Yet it sent the offer of deferring the cruise or of a refund with 20% in addition AFTER I had travelled to Vienna!! This could have been done EARLIER, and BEFORE customers travelled to Vienna. So this was absolutely NOT ACCEPTABLE!! It was good that, in the alternative, the company offered free bus tours to many of the destinations on the itinerary. The staff of the Beethoven were absolutely wonderful, and did their best to take care of the customers. Solange, Gaelle, Judit, Florentin and others. The meals were also great! Unfortunately, the staff at the front desk NEVER answered the phone whenever I called...first, when the tour guide in Bratislava was prepared to leave SIX elderly group members behind. He took no responsibility for them. Thankfully, four returned on a bus of another cruise, and we found the other two waiting where the tour guide had left them at least THREE HOURS earlier! The other occasion when the staff did not answer the phone was on the day that I checked out early in the morning of 18 August 2026. Less than one hour after leaving, I realised that I had left the lovely souvenir CroisiEurope water bottle in my room (cost of Euros 19). I called but got no answer. So, I returned about 45 minutes later and was very disappointed to find that the souvenir water bottle, in its box, was NOT in my room... (!!!). I was even taken to my room (225) and shown that it was not there! WHERE did my souvenir bottle disappear to in LESS THAN ONE HOUR??!! Finally, I fell very sick in Vienna City Center on Monday, 17 August 2026. I called the ship's number to let them know that I was very ill and would not be able to attend the concert that I had paid EURO 92 for. Of course, there was NO ANSWER. I was therefore not able to offer my ticket to another passenger (and there were people who decided at the last moment to go!). ***I would therefore like to request a refund of the 92 Euros. If your staff had answered the phone, I would have been able to sell it to another passenger! Thank you for your kind attention. Gaile RamoutarShow more
  Traveled in August 2026
• 

  Helen5.0•July 2026
  Staff were excellent, boat very tidy and excursions well done
  Traveled in July 2026
• S

  SANDRA5.0•September 2025
  Our first ever cruise and we will recommend this cruise to friends at home. Delicious food and crew outstanding.
  Traveled in September 2025
  

  Reply from: CroisiEurope River Cruises

  Thank you so much for your feedback! We’re gladthat your very first cruise was such a positive experience. We’re delighted you enjoyed the food and that our crew helped make your journey memorable. We truly appreciate your recommendation and hope to welcome you on board again soon! CroisiEurope Customer Care Department

  Show more
• EV

  Enid5.0•July 2025
  The food was very good, the service excellent, and the cabin comfortable, despite size limitations. One issue was...
  The food was very good, the service excellent, and the cabin comfortable, despite size limitations. One issue was the lack of access to a laundry. The first ttour the guide in Vienna gave us was very poor. We were haragued by excessive detail, in a hot relatively airless museum with very poor lighting. She appeared to be relatively insensitive to the needs of the less fit members of the tour.Show more
  Traveled in June 2025
  

  Reply from: CroisiEurope River Cruises

  Thank you for your detailed feedback. We’re delighted to know you enjoyed the food, service, and comfort on board. We’re also sorry to hear about the difficulties you encountered during the excursion and with laundry access. Your comments are valuable and help us improve the experience for future guests. The CroisiEurope Team

  Show more
• MF

  Mark4.0•May 2025
  Very well managed comfortable cabin and amenities. Itinerary was great with combination of towns and city eg...
  Very well managed comfortable cabin and amenities. Itinerary was great with combination of towns and city eg Budapest. Activities were good especially the horse show. Food was exquisite but too much of the French cuisine and bland vegetarian. Service was impeccable great crew. Communication was primarily French and other speakers occasionally missed messages (we had a French speaking passenger at our table who kept us informed). Overall a great experience.Show more
  • 
  • 
  • 
  • 
  Traveled in April 2025
  

  Reply from: CroisiEurope River Cruises

  Thank you very much for your kind and detailed feedback and also for the photos you shared with us! We are delighted to hear that you had a great overall experience on board. We also appreciate your constructive comments regarding the vegetarian options and the language barrier for non-French speakers. These points are important to us, and we will certainly review them to improve the experience of all our guests in the future. Once again, thank you for your thoughtful message. We hope to have the pleasure of welcoming you back on board very soon for another memorable journey. The CroisiEurope Team

  Show more
• KM

  Kim5.0•May 2025
  We had an absolutely fabulous time on our trip and can't wait until our next one begins!
  Traveled in June 2024
  

  Reply from: CroisiEurope River Cruises

  Thank you so much for your lovely message! We’re glad to hear that you had such a fabulous time — your enthusiasm is truly appreciated. We can’t wait to welcome you back on board for your next adventure with us! The CroisiEurope Team

  Show more
• IL

  Ilene4.0•October 2024
  We loved the river cruise experience
  Traveled in October 2024
• PM

  Paul5.0•August 2024
  Great introduction into river cruises . Rooms good ,food excellent, all added excursions were really informative and...
  Great introduction into river cruises . Rooms good ,food excellent, all added excursions were really informative and well planned.Show more
  Traveled in August 2024
• HV

  Hendrik4.0•July 2024
  The cruise was wonderful and the staff was very friendly and helpful. They made sure they were always available and...
  The cruise was wonderful and the staff was very friendly and helpful. They made sure they were always available and ensured to keep the guests entertained. All the excursions were well arranged and the food was great. They accommodated to our vegetarian requirement. The only thing which can be improved is WiFi on the ship.. it was just not USABLE and the parking at the dock could be a more safe secured place. We had a robbery to our car with a broken glass when we returned from the holiday. Overall very good experience.Show more
  Traveled in July 2024
• EB

  Emma5.0•July 2024
  Beautiful cruise with gorgeous scenery and various opportunities to explore lovely cities. AMAZING, friendly staff...
  Beautiful cruise with gorgeous scenery and various opportunities to explore lovely cities. AMAZING, friendly staff and delicious food! We couldn’t have wanted more value for money - highly recommend!!Show more
  Traveled in July 2024