We accept some mobility aids, in order for me to respond to your enquire, could you please provide the following information?: -Measurements and weight -Is it manual, or is it motorised? Does it have any batteries? Can it be folded? Entry and exit from the mini-coaches is via the front passenger door and three steps onto the coach. The height from the ground to the first step is approximately 10 in / 26 cm and the two internal steps are between 6 in / 15 cm and 8 in / 20cm high. There are handrails on both sides of the entry steps, and the steps are clearly marked and have non-slip treads. Staff cannot offer physical assistance when boarding or disembarking from the buses or at any point during the tour. Passengers should be comfortable getting on and off the coach independently or with the assistance of a travelling companion. Our coaches are not wheelchair accessible. By prior arrangement, we may be able to accommodate a foldable, lightweight mobility aid. The seats are standard mini-coach seats, arranged on a single level, with a step up to the back row. The seat configuration is single seats on the passenger side and double seats on the driver's side, with a central aisle. All seats have full three-point seatbelts which must be worn when the vehicle is moving. Seat belt extenders are available if required. Seats are allocated on a first-come, first-served basis when boarding the tour. If you have accessibility needs that mean you require a particular seat or seating area, please inform us when booking so we can try to accommodate you. There are no toilets onboard any of our mini-coaches. Speakers are fitted throughout the vehicle for onboard audio. Each seat has an air vent with the option to control the airflow as required. USB charging ports throughout the vehicle. Overhead storage for small personal items such as coats, cameras and handbags. A large luggage compartment is available for the storage of suitcases and larger luggage items. Passengers must stick to luggage limits identified on the tour confirmation. Facilities and access varies at each destination. We maximise time off the coach with frequent stops throughout the day, approximately every 1.5 – 2 hours. Routes and mileage vary, but you will spend at least 30% of the day for exploring local attractions, stretching your legs, and enjoying local sites. Most tours include a variety of stops which may include photo opportunities, refreshment breaks, historical sites, visitor attractions, towns or villages, and nature walks. Tour guides or leaders do not typically accompany groups at sites and destinations. You'll usually have free time to explore independently, though some entry tickets may include guided visits. All passengers must be able to enter and exit vehicle independently, or with support from a travelling companion. Passengers must also be able to lift and load their own luggage and personal belongings on and off the coach, and carry this for short distances as required. Tours don't include strenuous activities unless specifically mentioned, but there will usually be some walking required to access and visit key sites and destinations. We recommend that you're able to comfortably walk up to 1 mile (~20 minutes) at a time on varied terrain, which may include hills, stairs, cobblestones, narrow passageways, and uneven surfaces. Some days on our European tours (outside the UK and Ireland) may involve significant walking, sometimes exceeding 10,000 steps per day. With prior notice, we may be able to store a small lightweight mobility aid, providing it weighs no more than 20kg and measures no more than 22in x 17in x 10in when folded down. We are unable to accommodate fully electric mobility aids. Devices with a removable battery may be accepted, but the battery must be removed and stored safely in your hand luggage within the vehicle each time the device is stowed. Many sites are only accessible on foot and may be challenging for passengers using wheelchairs, walking frames, or other mobility aids. For health and safety reasons, our staff cannot provide physical assistance or carry passenger luggage. We can offer one free carer or companion seat to those who need additional support to access our tours. This must be requested by email or telephone at the time of booking. Accommodation accessibility varies by provider, so we cannot provide specific details in advance. Please inform us of any mobility or special requirements when booking or contact us for assistance. Most accommodations on our UK and Irish tours are accessible only by stairs. Please request ground-floor or accessible rooms when booking. All accommodations may be up to 1.5 miles (~30-minute walk) from restaurants and local facilities. Taxis are available in all locations and can be booked and paid locally.
