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Tour of Sicily from Palermo to Palermo

This tour is operated by
Good
16 reviews
Starts
Palermo
+9 Destinations
Sicily
Ends
Palermo
Map

Highlights

  • Have lunch next to the mythic Arethusa’s Fountain
  • Learn to prepare traditional Sicilian dishes
  • Marvel at Mount Etna, the highest volcano in Europe
  • See the incredible mosaics in Piazza Armerina
  • Enjoy dinner and a wine tasting in Marsala
Age range
18 to 85 year olds
Accommodation
Hotel
Max Group Size
35
Transportation
Coach / Bus
Travel style
In-depth Cultural
Start and end in Palermo! With the in-depth cultural tour Tour of Sicily from Palermo to Palermo, you have a 9 day tour package taking you through Palermo, Italy and 7 other destinations in Italy. Tour of Sicily from Palermo to Palermo includes accommodation in a hotel as well as an expert guide, meals, transport and more.

16 Reviews

Excellent
40%
Good
33%
Average
27%
Rather Poor
0%
Bad
0%
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  • D
    Written on October 12, 2018
    3.0 - Average

    We were on the Palermo to Palermo Sicily Tour of September 4-12, 2018. We booked this tour with the understanding that it was a maximum of 35 people. We have to agree with everything John and Brian both stated in the previous reviews. Their review of the tour was 100% accurate and honest. We were one of the couples who were downgraded to a 3* hotel "Tre Torri". The manager himself told us that it was not a 4* hotel but indeed a 3*, even though Soleto tours misrepresented and stated on our hotel list that it was a 4*. Our hotel list changed three times from inital booking which was done almost a year prior. Not sure how the hotel selection was done since we booked much earlier than most of the group. The selection looked like it was done alphabetically since our surname begins with S and it was always the surnames starting with S and T that were segregated from the majority of the group. If that is the case it should be done by booking dates (first come first serve). The size of the group, the different hotels, pick ups, drop offs, luggage organization and changes to the itinerary were frustrating and over whelming for the guides and the group. Even though TourRadar was very efficient at booking, I would not recommend TourRadar since the Tour provided by Soleto Tours was misrepresented and supported by TourRadar.
    Soleto Travel commented on this review
    Hi Diane, First of all I sincerely apologise for the lacks suffered during the tour ,we take in serious consideration any feedback received from the clients in order to provide always a better service. Thanks to this and other feedback I have taken the decision to stop this tour at the end of October, reorganize it during the winter, apporting some valuable changes, and to not offer it as how is it now for the next season 2019. This tour is not more available and bookable on TR , As you can see wherever, this tour is the only one causing a serious image damage to our company. Unfortunately the Sep 4th departure didn't respect the standard of our services and the experiences we want to offer our clients. Best Regards, O.Gubernati Director Soleto Travel Ltd
    Show detailed ratings

  • JD
    Written on September 25, 2018
    2.5 - Average

    Review of Tour of Sicily – Palermo to Palermo (Sept. 4 – 12, 2018) This tour was sold by TourRadar and the supplier was Soleto Travel. We are experience travelers having taken numerous cruises and bus travel tours around the world This tour was by far the most disorganized tour EVER! The maximum tour size was advertised as 35 people, we ended up with 54 people, way too many for one guide to handle. Everything was always late. Our tour group ended up in two hotels at every stop, three hotels in Catania (where we spent 4 days) requiring extra pick-ups and drop-offs every morning and evening, plus confusion in meeting for dinner at pre-arranged restaurants. On that note the restaurant in Catania for three nights served terrible food with worse service, 14 people passed on one night. We also had long waits at tour sites waiting for 54 people to buy entrance tickets. On the first day we found out that we were, in fact, joining a tour group that had started in Catania and would finish in Catania. In Catania, this group left and another group joined us until we left in Palermo. This was false adverting, we bought a tour that was supposed to start in Palermo and finish in Palermo with a maximum of 35 people. We felt like we were on a hop-on/hop-off city tour bus! We had a guide from Palermo to Catania, she had started with the Catania to Catania group, and a new guide for the Catania to Palermo portion of our tour. Both guides had issues with the English language and neither one was capable of leading a tour with 54 people. In addition, the guides both spent way too much time explaining the maps and layouts of the sites at the entrance and consequently other tour groups would pass us and then we would get caught up in the masses. Soleto Travel didn’t help the guides with the confusion of people in multiple hotels and the combination of two tours. For the most part the hotels were 4* as advertised, but several people ended up in a very bad 3* hotel for at least one night. Also, they changed the advertised hotels three times either before or during the tour. One other issue, at each hotel we had to pay the local city tax before checking out, while not a lot of money, it was another annoyance and delay which should have been included in the overall tour price. The sites we visited were absolutely worth visiting just not with Soleto Travel. We would not recommend this tour or Soleto Travel!
    Soleto Travel commented on this review
    Hi John, First of all I sincerely apologise for the lacks suffered during the tour ,we take in serious consideration any feedback received from the clients in order to provide always a better service. Thanks to yours and other feedback I have taken the decision to stop this tour at the end of October, reorganize it during the winter, apporting some valuable changes, and to not offer it as how is it now for the next season 2019. As you can see wherever, this tour is the only one causing a serious image damage to our company. Unfortunately the Sep 4th departure didn't respect the standard of our services and the experiences we want to offer our clients . We will be glad to have you in future again on one of our tours, and experience the quality of the services, the attention to details and assistance that our company reserve to its clients. Best Regards, O.Gubernati Director Soleto Travel Ltd
    Show detailed ratings

  • Tour of Sicily from Palermo to Palermo reviewer 3
    Written on September 14, 2018
    4.0 - Good

    For the most part the tour itself was good and the guides were friendly and nice. However, there were a few issues. Firstly there were too many people in the group (50+) which was too much. For this reason people were separated in different hotels and in some cases a few people had multiple hotel changes. They was one night 5 of us were downgraded in a different hotel which was a bit disappointing. I think the overall organisation of the tour needs to improve in order to make it more of a success. I would like to suggest that you reduce the size of the groups....place everyone together in the same hotels so there is no confusion and have the same people for the entire tour. To end on a positive note though the places we visited were very interesting and I enjoyed getting to know Sicily.
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  • Tour of Sicily from Palermo to Palermo reviewer 4
    Written on September 13, 2018

    The organisation was shambolic. Two guides changed over. There were 50 people with first guide and 54 with second. The Whiperes did not work all the time and it was impossible for 54 people to get a look at an A4 map. It was also impossible to hear what was said by the guide if you were at the back of the group. The included meals were generally okay, but after the first night at the Materiaprima resteraunt in Catania, we were told that we were going back for a further two nights. Out of 54 people only 14 who had just joined the tour, went back on the second night and 22 on the final night. The food was shocking and there was no desert. The second guide Alice basically told us to suck it up and that if we went elsewhere we would have to pay, which we did. The first guide Gracia was pleasant and tried to accomodate everyone. Alice was off handed and walked too quickly for the elderly in the group to the point where she actually lost two people because of her imprecise directions. Whilst the sites were good the tour packed too much into a short timeframe. The group was too large and people were put into different hotels which meant it was difficult to get to know everyone. Overall a very disappointing experience.
    Soleto Travel commented on this review
    Hi Brian, First of all I sincerely apologise for the lacks suffered during the tour ,we take in serious consideration any feedback received from the clients in order to provide always a better service. Thanks to this and other feedback I have taken the decision to stop this tour at the end of October, reorganize it during the winter, apporting some valuable changes, and to not offer it as how is it now for the next season 2019. As you can see wherever, this tour is the only one causing a serious image damage to our company. Unfortunately the Sep 4th departure didn't respect the standard of our services and the experiences we want to offer our clients . We will be glad to have you in future again on one of our tours, and experience the quality of the services, the attention to details and assistance that our company reserve to its clients. Best Regards, O.Gubernati Director Soleto Travel Ltd

  • G
    Written on August 30, 2018
    5.0 - Excellent

    I just wanted to share how much I enjoy dealing with Soleto Travel. You have great people working, they ALL are extremely helpful ! The tour was organized very well. My first traveling away from my country but they made me feel like home. This is just one example out of many that I have seen of the wonderful excellence service that Professional Travel offers
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  • AC
    Written on August 30, 2018
    4.5 - Excellent

    This was an "interesting" tour where guides are changed half way through. For the first two days, we had two guides speaking 3 different languages. A lot of time wasted. Please make at lease some of your tours "English only", "Italian only" etc. Placido was excellent - organised, enthusiastic but got people organised. Can't say enough great things about him.
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  • NM
    Written on August 20, 2018
    4.0 - Good

    Very happy with all the arrangements and the pleasant helpful Guide Placido
    Show detailed ratings

  • EH
    Written on July 23, 2018
    3.5 - Good

    The tour description on TourRadar's website said that the maximum group size would be 15. I specifically chose this tour because of the superior experience of a small group tour. However, Soleto Tours did not meet its obligation to match the tour description. For the first half of my tour, the group size was 35. My travel companion was upset about the misrepresentation of the group size and the resulting chaos and wanted to quit the tour on the first day. They should have split this into two groups with separate guides and buses. My travel companion was upset and ready to quit the tour we had paid for because of the misrepresentation of the tour size and the resulting chaos. They did not even adequately plan for the group size they had. The first day, they sent a bus that was not large enough to hold the luggage of 35 people and barely held the people. Time was wasted while this problem was sorted out. Time was also wasted waiting for all parties within this group to queue up to buy admission tickets at the various sites visited. Regardless of the group size, it would have been more efficient to build the small admission fees into the tour price and have the guide buy the tickets. The cable car to the top of Mt Etna could be an exception since it was expensive and a significant number of people in the group did not do that. We also had to wait for all 35 people at each site. The tour size dropped to 13 on the last few days. The failure to comply with the advertised group size was not an isolated event as we heard that the tour after our's had 24 people. It would also have been more efficient to build the daily hotel city taxes into the tour cost. On the positive side, the tour guide, Placido, was excellent and the itinerary was quite good. Sicily has some amazing sites. The distances between them are long and it is not easy to visit them on your own unless driving. The hotels for my trip were fine; we did not use the Nettuno criticized in other reviews. There were 4 excellent dinners (3 of them were in Catania); one was a buffet and three were family style servings of an enormous amount of food (we like seafood). There were 2 mediocre dinners with no choice of items at the Principe Hotel in Palermo (we skipped the second one on the last night since we had been told it was the exact same thing served on the first night). It would be better not to include all dinners in the tour fee if there is no choice of items. Our plane arrival at the start of the tour was a half hour late (8 PM) and no one met us from the tour company. No one from the tour company was at the group dinner on the first night. Nothing was left for us at the hotel desk about the itinerary or timing of the next day's start. On the first day, there were some new people joining the tour and others who started the loop earlier. People were not asked to introduce themselves at the beginning of the day and this in combination with the large group size left us feeling disconnected for several days. Overall, I rated the tour as 3 stars out of five. If the group size had been as described, I would have rated it as 4 stars.
    Soleto Travel commented on this review
    Dear Sir, Thank you for your feedback, we’re sorry the group size of your tour did not meet your expectations. We are delighted to hear you enjoyed the tour itinerary and the services of our guide, however we understand the size of the tour group is important to many travellers. We can see that although the maximum group size of the tour, listed at the top of the tour page states a maximum group size of 35, and the introduction to the itinerary reads that the group size is variable, the text regarding transport mentions a bus and a minivan for groups with less of 15 passengers. We can understand this might have been confusing, but by no means intended to mislead our passengers. We have updated this information so as to avoid any confusion to future passengers Although groups of 35 are bigger than some other touring companies, it’s also still much smaller than other larger tour operators. We have additionally taken your feedback regarding meals and accommodation, as well as the integration of newly joining group members on board and thank you for giving us the opportunity to continuously improve our customers’ touring experience in Sicily
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  • A
    Written on June 28, 2018
    5.0 - Excellent

    I'm personally satisfied with all the arrangement during the last trip. Everything was well planned and local guides were really helpfull. We enjoyed the trip and all the professional arrangement! For sure, we will continue this cooperation :)
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  • IW
    Written on June 10, 2018
    3.0 - Average

    The guides (Grazia and Sandro) were absolutely excellent (but your form does not accept my attempt to rate them). The choice of sites was good, but the absence of Segesta was very strange (and the timing did not allow visits to major sites in Palermo, notably the Matorana, and the room of Roger II in the castle (you should think about which days one should be in Palermo). There were two main weaknesses. First, the hotels were not particularly good, and in certain respects the Nettuno in Catania was poor. The problems here are the fact that on one side the hotel faces onto a funfair, which is noisy for anyone staying on that side, as we were. In addition, our room was next to a function room, which on one night was hosting a Baptism celebration, so we had screaming children outside our door until 1.00 in the morning. The other problem at the Nettuno was that we were just left there by the general organiser (who was distinctly unimpressive). Half the group was staying in Il Principe, and because the hotel does not have a restaurant, the guide accompanied them. In the Nettuno we were twice given the wrong time for meals: when we asked the staff to pass on the changed meal times to the rest of the group they did not. In addition, while Il Principe is in the centre of the town, and well placed for a pleasant evening passeggiata, the Nettuno is well out of town, and there was nothing to do. And here it is also worth noting that for our first night in Palermo we were sent to the wrong hotel. So, no marks for the general organisation, or for the Nettuno: and high marks for the guides and the sites.
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Itinerary

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  1. Introduction
  1. Day 1 - Tuesday: PALERMO (hotel in Palermo)
  2. Day 2 - Wednesday: PALERMO - MONREALE - MARSALA (hotel in Marsala)
  3. Day 3 – Thursday: MARSALA SALT ROAD - SELINUNTE – AGRIGENTO (hotel in Agrigento)
  4. Day 4 - Friday: PIAZZA ARMERINA - RAGUSA (hotel in Catania)
  5. Day 5 - Saturday: CATANIA (hotel in Catania)
  6. Day 6 - Sunday: SIRACUSA – NOTO (hotel in Catania)
  7. Day 7 - Monday: ETNA – TAORMINA (hotel in Catania)
  8. Day 8 - Tuesday: CATANIA – CEFALU’ (hotel in Palermo)
  9. Day 9 – Wednesday: PALERMO

Travel guide

Prepare for an adventure in this stunning destination with our travel guide.

What's included

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Download PDF Brochure
  • Accommodation

    Rated Good by past passengers
  • Guide

    Rated Good by past passengers
  • Meals

    Rated Good by past passengers
  • Transport

    Rated Good by past passengers
  • Additional Services

Not included

  • Additional Services

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Tour of Sicily from Palermo to Palermo

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About the countries

Useful things to know before you go

Currencies

Euro
Italy

Plugs & Adapters

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Visa

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Location
Start and end in Palermo.
Trusted
Your money is safe with TourRadar, as we only pay the tour operator after your tour has departed.
Deposit
TourRadar only requires a deposit of 20% to confirm this Soleto Travel booking. The remaining balance is then payable 60 days prior to the departure date. For any tour departing before 17 December 2018 the full payment of $1,261 is necessary.
Cancellation policy
No additional cancellation fees! You can cancel the tour up to 60 days prior to the departure date and you will not need to pay the full amount of $1261 for Tour of Sicily from Palermo to Palermo, but the deposit of 20% is non-refundable. If you cancel via TourRadar the standard cancellation policy applies.
Availability
Some departure dates and prices may vary and Soleto Travel will contact you with any discrepancies before your booking is confirmed.
Credit Cards
The following cards are accepted for Soleto Travel tours: Visa - Master Card - American Express

Destinations

Covering a total distance of approx 678 km.
  • Palermo (Italy)
  • 10 km
  • Monreale (Italy)
  • 81 km
  • Marsala (Italy)
  • 114 km
  • Agrigento (Italy)
  • 70 km
  • Piazza Armerina (Italy)
  • 60 km
  • Ragusa (Italy)
  • 72 km
  • Catania (Italy)
  • 51 km
  • Siracusa (Italy)
  • 51 km
  • Catania (Italy)
  • 168 km
  • Palermo (Italy)
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TourRadar does not charge any additional cancellation fees. You can cancel the tour up to 60 days prior to the departure date. If you cancel your booking for Tour of Sicily from Palermo to Palermo via TourRadar the standard cancellation policy applies.
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