Treasures of Cambodia and Vietnam by Mekong 21-Day

Traveler Reviews

• M

  Maria

  March 14th, 2024
  4.0
  I completed a 21 day Siem Reap to Hanoi group tour in February 2024, though due to dates booked I was the only...
  I completed a 21 day Siem Reap to Hanoi group tour in February 2024, though due to dates booked I was the only traveler most of the trip. So much of the trip warrants five stars, but there were some challenges in the first week, so I can't in all honesty provide that. I want to say that I have been in touch with Legend to discuss making a few additions or changes to the written information to be more clear for North American travelers - particularly on an English language platform like TourRadar. I noticed there is already one change to better reflect the reality. I am confident they will take into consideration the recommendations to be clear in their tour outline. For clarification, this tour is not a leader led tour with the same group members from start to finish. This was not completely clear when I booked in June. At that time, there was only one tour guide mentioned, and I mistakenly assumed that would be similar to a leader from start to finish. It seems there are other types of group tours created by in-country agents that have guides in cities or regions, but you travel between cities by plane, bus or boat (with tickets and guidance provided), as a group. As groups are fluid and not the same people from start to finish, this may mean you are traveling alone. If you are a confident or experienced traveler, this could be a wonderful blend of independent and guided travel. If you prefer being constantly in a group, or an inexperienced traveler, this may not quite suit expectations. I have learned this tour framework is not unique to Legend Travel Group and occurs in areas beyond Asia. There was also no clarity on how the boat trip between Phnom Pen and Vietnam would play out, particularly with border crossings and visas. In the end it was pretty easy and the boat company manages the border crossings and paperwork, but I had to go to YouTube to research 'tourist boat from Phnom Penh to Vietnam' to fully understand the process. I have provided a few lines to consider adding to an itinerary to make it more clear. It's actually a relaxing trip with lots of visuals, and arriving into the canals at sunset for the final few miles to reach Chau Doc was magical and worth every minute of the transit time. This tour is considered active, so be completely honest with yourself as to how much walking and stairs you can do in the heat. Some sites are on hillsides or include steep or uneven steps without hand railings. It is not uncommon in Vietnam to have to climb 100 steps (over the course of the site) or more. Older travelers, be aware. You can generally opt out of things, but at other sites, opting out could make it difficult to meet up with the group later. The itinerary was wonderful and ticked so many of my 'want to see' boxes. As a solo traveler, having Legend Travel Group organize this meant the sites I wanted to see were guaranteed. This isn't always the case when booking independently, as sometimes a minimum of 2 or more is required. Being able to let Legend manage the bookings and provide the transport and guides made 6 weeks of tours and travel much easier to do. They provide excellent drivers in well maintained vehicles - and there is always water available. The guides know and are passionate about their cities and regions. Their English is good to very good. Drivers and guides were always on time and always waiting at the airports, bus or boat stations with my name on a sign before I arrived. The basic plan hotels are a mix of 3 and 4* hotels. Most are well located and all had optional eating areas very nearby and usually onsite. A few of the hotels in the Delta seemed to be still suffering from the pandemic low tourist numbers, but all had functioning elevators, clean linens and hot water. As a solo female traveler, I never felt any of the areas were unsafe, however, some are down alleys, which may not suit everyone. I appreciated the ones that included pools. Breakfasts are included and while most were very large with many choices, a few were more limited and some of the food quality wasn't up to par. If you want a bit more comfort or reliability in quality, consider upgrading. Not a reflection of the company, but I want to mention that travel during Lunar New Year may impact museum visits as often all, or a selection, will be closed for 3 - 5 days. This was the case for me in Hoi An, but there were other things to see, and ultimately what we missed was often seen in other museums or sites. If you are an experienced traveler and confident to be independent in some aspects of a tour, I have no hesitation in recommending Legend's excellent itineraries and organization. Over the course of the trip, as an introvert, I actually really enjoyed the time I was able to have alone, and the different groups of fellow travelers I met along the way rather than the same group every day. I will forever have fond memories of my 3 weeks in Cambodia and Vietnam and be thankful to Legend for providing the support to make it memorable - often going above and beyond. Many thanks.Show more
  Traveled in January 2024
  

  Reply from: Legend Travel Group

  Dear Maria, Thank you for taking the time to share your detailed and thoughtful review of our "Treasures of Cambodia and Vietnam by Mekong 21-Day" tour. We are truly grateful for your feedback and are delighted to hear about the many aspects of the trip that met your expectations, from the comprehensive itineraries to our dedicated guides and drivers. We acknowledge the challenges you mentioned in the first week and appreciate your constructive suggestions. Your experience provides us with invaluable insight into how we can enhance our tour descriptions and communication, especially for North American travelers and those using platforms like TourRadar. Please rest assured that we take your recommendations seriously and are already implementing changes to ensure clarity and comprehensiveness in our tour outlines. The nature of this tour, blending independent travel with guided experiences, is indeed designed to cater to a range of traveler preferences. We understand the importance of clear communication regarding this aspect and are committed to improving our descriptions to better set expectations for future travelers. Your feedback on the boat trip between Phnom Penh and Vietnam is particularly helpful. We recognize the need for clearer information regarding border crossings and visas and will incorporate your suggestions into our itinerary descriptions to assist future travelers better. We are pleased to hear that the tour's active nature was to your liking and that you found value in the organization and support provided by Legend Travel Group. Our aim is to ensure that each traveler feels safe, comfortable, and engaged, and your comments affirm that we are on the right track. Regarding the accommodations and meals, your observations will guide us in continuously improving our selection of hotels and dining options to meet and exceed our guests' expectations. Finally, we are thrilled that you have lasting fond memories of your time in Cambodia and Vietnam. It was our pleasure to support you in making this trip memorable. We look forward to welcoming you on another adventure with Legend Travel Group, where we hope to exceed your expectations once again. For potential travelers reading this, we invite you to embark on a journey with us, confident in the knowledge that Legend Travel Group is dedicated to providing professional, detailed, and passionately curated travel experiences across Southeast Asia. Your adventure of a lifetime awaits! Warm regards, Tony Bui - Legend Travel Group

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• P

  Padmini

  October 6th, 2023
  5.0
  This travel company was very efficient in organizing everything we needed, especially in the Indochina region. They...
  This travel company was very efficient in organizing everything we needed, especially in the Indochina region. They responded very quickly to our questions via telephone and/or email. Thanks, Legend Travel Group.Show more
  Traveled in September 2023
  

  Reply from: Legend Travel Group

  Padmini, we're delighted to hear that you found our travel company efficient and responsive in organizing your trip to the Indochina region. We appreciate your kind words and thank you for choosing Legend Travel Group. If you have any future travel plans, please don't hesitate to reach out to us. Safe travels!

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  FranTaylor

  June 23rd, 2023
  5.0
  Firstly, we would like to express our gratitude to TourRadar and Legend Travel Group for the delicious cake they...
  Firstly, we would like to express our gratitude to TourRadar and Legend Travel Group for the delicious cake they arranged for our 37th wedding anniversary. It made our special day truly unforgettable. Throughout the entire 21-day journey, we had an incredible experience with Legend Travel Group. The hotels were delightful, the staff was kind and accommodating, and the excursions were fascinating. We were impressed by the punctuality and efficiency of the guides and transportation services. Our trip was seamless, and we never had to wait for guides, buses, or taxis. We highly recommend this tour to couples seeking a memorable and hassle-free exploration of Cambodia and Vietnam.Show more
  Traveled in June 2023
  

  Reply from: Legend Travel Group

  Dear Fran Taylor, thank you for your kind words and for choosing Legend Travel Group for your 21-day journey through Cambodia and Vietnam. We're delighted to hear that you had an incredible experience with us. We're glad that you enjoyed the delightful hotels, encountered kind and accommodating staff, and found the excursions fascinating. Our team takes pride in ensuring punctuality and efficiency throughout the trip. We appreciate your high recommendation and we're thrilled to have made your 37th wedding anniversary truly unforgettable. Thank you for allowing us to be a part of your special day. Best regards, Tony Bui and the Legend Travel Group team.

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  Megan

  September 21st, 2022
  5.0
  Perfect organization! We had a really nice trip in 3 weeks! Thanks a lot to the team of Legend Travel Group , they...
  Perfect organization! We had a really nice trip in 3 weeks! Thanks a lot to the team of Legend Travel Group , they were available for every question and made our vacation unforgettable. We are looking forward to our next trip to Vietnam, Megan.Show more
  Traveled in September 2022
  

  Reply from: Legend Travel Group

  Hi Megan Campbell - I would like to thank you for your wonderful comments of your incredible trip with TourRadar & Legend Travel Group in Vietnam! Your 5* comments are our inspiration & helps us very much about improving our services & personnel! I do hope to server you again in your next dream trips! Keep in touch - happy family you are! Best Regards, Tony Bui - on behalf of Legend Travel Group Team!

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  SheilaPriot

  August 26th, 2022
  5.0
  Perfect organisation!!! Legend Travel group: perfect organisation. Voyage: big cities are to avoid: crazy and...
  Perfect organisation!!! Legend Travel group: perfect organisation. Voyage: big cities are to avoid: crazy and dangerous traffic, pollution, not so much to see (except War museum in Ho Chi Minh City!). Sapa, Halong bay, Trang An are great but extremely touristic. Hoi An is perfect (only city with traffic free area). We highly recommend Legend Travel group to anyone who are looking for fully trip to Vietnam! Go with them, your dreams will happen!Show more
  Traveled in August 2022
  

  Reply from: Legend Travel Group

  Dear Ms. Sheila Priot - I would like to thank you for your wonderful comments of your incredible trip with TourRadar & Legend Travel Group in Vietnam! Your 5* comments are our inspiration & helps us very much about improving our services & personnel! I do hope to server you again in the your next dream trips! Keep in touch - happy family you are! Best Regards, Tony Bui - on behalf of Legend Travel Group Team!

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