Greek Island Explorer

Traveler Reviews

• AM

  Angus5.0•September 2023
  We had a very good time and had a wonderful tour agent to help us all the way. She went above the call of duty every...
  We had a very good time and had a wonderful tour agent to help us all the way. She went above the call of duty every day for us all. The only event that was beyond the control of Tour Radar is the hotel in Mykonos which considered a lower level room as a 50 Euro upgrade for seniors and persons with disabilities. They preferred to leave those rooms vacant than allow them at the same rate.Show more
  Traveled in September 2023
  

  Reply from: Costsaver

  Thank you for your feedback during your time in Greece. We hope you were able to discover the treasures of an ancient world before spending a glorious week getting lost in the labyrinthine lanes of Santorini and Mykonos. We recognise you would have preferred a room on the ground floor; however, each hotel has set rates for each type of room category. Therefore, should you require a different room type than our itinerary, the hotel will need the additional cost to occupy the specific room type. That said, we hope to have the pleasure of hosting you again; until then, we remain committed to our guests.

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• KL

  Kim5.0•July 2022
  I loooved this trip! I was worried about traveling alone, but those feelings were quelled as soon as I met our guide...
  I loooved this trip! I was worried about traveling alone, but those feelings were quelled as soon as I met our guide Simone. He put me at ease and really took care of our group. And I met some wonderful people in addition! Best time ever!Show more
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  Traveled in June 2022
  

  Reply from: Costsaver

  We are delighted to read that you enjoyed your recent trip to Greece and found your Travel Director knowledgeable and informative regarding the history of this beautiful country. Your feedback and photos are greatly appreciated, and we are committed to providing exceptional experiences for our valuable guests. That said, we hope that you have taken lots of lasting highlights away from your time in Greece.

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• LB

  Lisa5.0•September 2021
  I LOVED this tour, 3 days in each place was perfect to get to know them and do what you want! Our tour guide Kiki...
  I LOVED this tour, 3 days in each place was perfect to get to know them and do what you want! Our tour guide Kiki from Costsaver was phenomenal and when I had my back give out, she went to the ER in Santorini with me and helped me a lot BC she knew Greek and I didn’t! Santorini was my favorite! Would definitely visit Greece again!Show more
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  Traveled in August 2021
• FM

  France4.5•August 2019
  Our guide raised the rating! The included meal in Mykonos was top notch but the one in Santorini (at our hotel) was...
  Our guide raised the rating! The included meal in Mykonos was top notch but the one in Santorini (at our hotel) was substandard. Athens lodging best of 3 hotels Mykonos lodging was good except lack of hot water for two days Santorini lodging was below expectation (except pool was great)Show more
  Traveled in August 2019
  

  Reply from: Costsaver

  To begin, we regret to learn that you felt some of the dining experiences and hotels on this trip did not meet your expectations and we would like to apologize for any disappointment caused as a result. We take our guests' feedback very seriously here at Costsaver, so please be assured that your comments have been shared with our relevant departments for their care and consideration, and to ensure a better experience going forward for all of our guests. Despite this, we are pleased to know that our Travel Director provided a more accurate representation of the quality of our standards. Thank you for taking the time to share your feedback, and we hope that we will have the opportunity to improve your impression of our experiences in the future.

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• CG

  Charles5.0•June 2019
  An amazing experience! Our tour guide ( Edward) provided outstanding personalized service, extremely knowledgeable of...
  An amazing experience! Our tour guide ( Edward) provided outstanding personalized service, extremely knowledgeable of Greece and U.K. being a native. The accommodations at each location were fantastic! Beachfront resorts on the islands! Cost saver was an outstanding value. Highly recommend.Show more
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  Traveled in June 2019
  

  Reply from: Costsaver

  It certainly pleases us to hear that your time visiting the Greek Islands with Costsaver exceeded all of your expectations. We are exceptionally proud to hear about the effort put in by our staff to ensure the overall success of your trip. That being said, we thank you for your recommendation and we are delighted that you were able to see so many great Greek destinations all in one trip.

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• Y

  YvonneVivian2.5•October 2018
  Greece Cost saver review on 10/20/2018 From the start of booking our tour we experienced lack of communication with...
  Greece Cost saver review on 10/20/2018 From the start of booking our tour we experienced lack of communication with Cost saver. We originally wanted to book the Greece and Greek Islands tour and upgrade our room to a balcony. It took over a week before someone got back to our Booking agent in the US. Then the rooms were supposedly sold out (6 months in advance)… which seemed pretty unlikely. We then booked the Greek Island Hopper and experienced a Medicane during our trip. Rescheduling and communication was not done in a timely manner. Much of our days were wasted sitting around waiting for information or transportation. I also asked for someone to contact me when filling out our questioner at the end of our tour. To date that has not happened. Our hotel room In Mykonos was 75 steps up one way. No room service and not fun to climb 4-6 times a day. Other locations Hotels were 2-3 stars at best. Numerous activities (supposed to be included) and optional tours were cancelled. What was left had conflicting times with other tours. We were not offered any compensation for our inconveniences nor apologies. Although weather is not their fault, Cost saver should have enough experience in the travel industry to know- Take care of your customers. The Greek Island Tour wastes too much time with travel time on ferries (mid-day travel) to and from the Islands. I highly recommending flying to the island ( we did and its a 20 minute flight from Greece). The meals that were included in the package ( 2) were sub-par meals or snacks. The bathroom on bus was locked. We were told they were unavailable because they did not have the proper chemicals. Yet, Cost saver advertised bathrooms on buses. The overall experience with the tour was very poor I traveled with Trafalgar to Italy in 2013 (Italian Scene). That was a wonderful experience filled with great sites, nice accommodations, history, architecture, and well thought out travel itinerary. Much of which was included with the tour. We also had great optional tours that included with well- versed tour guides in each location. Each day was filled with great locations. The Greece Island tour didn't come close. I convinced my travel companion to try Cost saver based on the great experience with Trafalgar and thought being a Trafalgar company we would have experienced the same thing with Cost Saver . I’m truly sorry I did. September 2018Show more
  Traveled in October 2018