Totally Morocco - 9 days

4 Reviews

Excellent

75%

Good

0%

Average

25%

Rather Poor

0%

Bad

0%

• MN

  Margherita
  Written on April 3, 2018

  5.0 - Excellent

  Fantastic tour, I enjoyed ever second of it. The tour guide was very knowledgeable and the places that we visited were amazing. Since a lot of distance is covered in the tour this also means long driving times but the landscape was so beautiful and diverse that made even the long rides enjoyable. The hotels and riads where we were staying were amazing, the food was delicious and the group was wonderful - the best travel companions I could have wished for. Looking forward to my next trip with On The Go!!

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• 

  Sarah
  Written on October 29, 2017

  4.5 - Excellent

  The guide and the sites were amazing! We did so many things I wouldn't have thought to do by myself. Ducking into little shops and restaurants and areas that I wouldn't have felt comfortable going into by myself, but we're way more interesting than their outside appearance would've implied!

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• S

  Stefano
  Written on August 17, 2017

  5.0 - Excellent

  It was a great experience! I shared 9 days with cute people! We had the chance to visit almost all Morocco attractions! Thanks to our guide and the driver, really cute and thoughtful.

  

  On The Go Tours commented on this review

  Hi Stefano, Thank you for reviewing your recent tour to Morocco. We are glad to hear you had a wonderful time. We hope that you will travel with us again in the future. On The Go Tours

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• 

  Kyle
  Written on May 10, 2017

  2.5 - Average

  Pro's: Morocco is a great place to visit, with friendly, fun people The tour brings you to a lot of places for the amount of time and the variety of things to see and do in Morocco is outstanding The guide and driver we had were outstanding, Morocco does a great job nationally of training every guide you will meet! Con's: DONT BOOK WITH ON THE GO TOURS. GO TO MOROCCO WITH ANOTHER COMPANY. My troubles with On The Go started before the tour. After I had booked they, and I quote, 'improved' their tour by adding a night in a city where we already were spending 2 nights, making the new itinerary doable in 8 days but they charge you for 9. This 'improvement' of course came at the cost of a night elsewhere which caused one of our travel days to be a 9 hour drive instead of this nine hour drive being split over 2 days. In addition, they removed an included meal. I asked for a refund and cancellation or some other compensation and they just said they reserved the right to change the itinerary. In addition, the extra night was in our worst accommodation of the entire tour. It should be noted that much of the accommodation is quite rough, even accounting for being in a non-western non-fully-modernized country (not to say Morocco isn't modern - much of it is!). None of the optional activities in the guide were actually offered to us. Sometimes we were dropped at one specific food place to eat when the meal wasn't included. These meals probably should have been included. Other members on the tour mentioned that they had received a list of hotels we would be staying at but we stayed at less than half of them, we were usually switched to somewhere else. Overall: Morocco is wonderful and I would highly recommend going! But not with On The Go Tours.

  

  On The Go Tours commented on this review

  Dear Kyle, Thank you for your feedback - we are very sorry your tour of Morocco did not live up to you expectations and we would like to address these concerns and investigate what you have reported to the fullest extent. It would be much appreciated If you could detail your grievance more fully in our online feedback form https://www.onthegotours.com/tour-feedback or alternatively direct to Kelsey@onthegotours.com - who was the consultant who dealt with your booking. This way you are able to provide specific and added detail which will able us to fully understand the problems from your perspective. Our Customer Care team will then step in and undertake a detailed investigation into you tour, address the specific concerns raised and hopefully get to the bottom of what went wrong. Best regards, On The Go Tours

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