Jordan on a Shoestring

18 Reviews

• AB

  Anne
  Written on January 20, 2019

  3.5 - Good

  The tour itself was good. The organisation before i landed was not. My friend fortunately arrived the day before me and told me to contact the company as they were expecting me on her flight but clearly i was coming from another country and flight details... Read more

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• 

  Jennifer
  Written on January 17, 2019

  4.5 - Excellent

  The Guesthouse in Amman was lovely accommodation. Khalid was a very kind and patient tour guide- especially when I was sick. We did two extra day trips with him- Desert Castles and Bethany and I enjoyed them enormously. In winter I would probably recommend... Read more

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• 

  Anonymous
  Written on January 10, 2019

  3.5 - Good

  For the hotel, it seems they never change the bed sheet when last guest checked out, you have to ask them to do so. They change the schedule to visit the dead sea in the first day as it was going to be cold in the lat day. I wished they could do this for... Read more

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• B

  BenDo
  Written on January 4, 2019

  5.0 - Excellent

  Great tour guide. He was very knowledgeable.

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• J

  JamesHudson
  Written on September 7, 2018

  2.5 - Average

  The tour guide was really aggressive about tips and the only place we eat at were crap

  

  Encounters Travel commented on this review

  Thanks for your feedback James. As you're aware we did an extensive follow up with you after your tour. Following your trip, your tour guide was suspended from working with us, and we have clarified the lunch arrangements. This includes agreeing some fixed price options with several local restaurants (less than you paid) while also making it very clear that these are optional and you can eat elsewhere if you wish. As a goodwill gesture following your guide's conduct, particularly about the tipping requests and the lunch arrangements, we also paid you a 50% refund of the price you paid for the tour, which we were pleased you were happy with. We're very confident the issues that happened on your tour were a one off and apologise again here for any impact they had on your enjoyment of the tour.

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• A

  Anonymous
  Written on April 11, 2018

  4.5 - Excellent

  The sights were pretty awesome but our guide Sami brought the history behind them to life with his explanations. He was more that just a tour guide, he was more of a host. Also, the people of Jordan were so nice. People passing by say “Welcome to Jordan”... Read more

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• A

  Anonymous
  Written on April 11, 2018

  4.0 - Good

  The historical sites

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• TF

  Tim
  Written on April 7, 2018

  2.5 - Average

  There should be time right at the beginning for fellow travellers to get to know each other. Travellers should be allowed to do their own thing at stops. We were forced to listen to lengthy and overly detailed descriptions from our guide, for over an hour,... Read more

  

  Encounters Travel commented on this review

  Hi Tim, Thank you for taking the time to get back to us with your feedback. I’m sorry that you weren’t happy with the way the guiding was managed on this tour. All guides do have their own individual style and as most are very proud of their country, they do want to get a lot of information across to you. There's always a balance to strike between doing that and giving free time to explore, and we have to be careful not to upset other people in the group by going too far the other way either. However, if you want to miss out on some of the explanations and history and just explore independently, you should be able to do that. That is within reason though, as the guide does need to be careful that they know where everyone is, sometimes because the sites are so big it can be easy to get lost and separated if you haven't been told where the guide is moving on to with the group next, and also on travelling days where we need to be careful to keep to a schedule so further visits later in the day aren't affected. We're having a chat with the guide on your tour just to make sure that they do allow some flexibility of the kind you obviously wanted more of. To get a fully flexible time where you can listen and explore independently as much as you like, we do run a lot of tailor-made tours which are much more suited to accommodating this than a group tour.

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• SJ

  Susan
  Written on March 19, 2018

  5.0 - Excellent

  The trip surpassed my expectations for Jordan. The scenery is spectactularly different, the guide was not just informative but fun and the Jordanian people are extremely welcoming. At no time did I feel unsafe as a female solo traveller. Would highly... Read more

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• 

  Maria Therese
  Written on February 17, 2018

  4.0 - Good

  The main reason why I am rating the trip as Good rather than excellent is not because the tour did not meet my expectations (on the contrary, I rate our tour guide Sammy and the places the tour covered as excellent) but the local Amman hotel is more like a... Read more

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