Spectacular Canadian Rockies (Verandah Cruise)

Traveler Reviews

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  Thomas

  October 29th, 2024
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  Very good rice ladder Enjoyed it very much
  Traveled in September 2024
  

  Reply from: Trafalgar

  We sincerely thank you for choosing to travel with us and look forward to serving you again in the future.

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  colin

  September 12th, 2022
  Overall it was pretty good. I wish I would have had more information about the specifics of where we we going to meet...
  Overall it was pretty good. I wish I would have had more information about the specifics of where we we going to meet and when we were leaving. There were aspects of the organization that could g be Ave been a little better.Show more
  Traveled in August 2022
  

  Reply from: Trafalgar

  Thank you for your feedback. We apologise if you were not well informed during your booking process that a detailed itinerary, including a complete list of Optional Experiences, gets sent to the provided email address approximately three weeks before your tour starts, and it is also available on our website. We do encourage our guests to familiarise themselves with this information to avoid such confusion whilst on the trip. We do regret that this trip was not as you had anticipated and that there were certain aspects of the journey which did not live up to your expectations. That said, we still hope that you have taken lots of lasting highlights away from your time in Canada.

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  David

  October 25th, 2019
  We really enjoyed this tour and it fulfilled most of what we hoped for in booking it. The itinerary was perfect, with...
  We really enjoyed this tour and it fulfilled most of what we hoped for in booking it. The itinerary was perfect, with one exception. For some reason we didn't see Lake Moraine in Banff National Park, although I have heard that Moraine is the most beautiful lake in the Canadian Rockies. Ferries between Vancouver and Victoria were fine, I liked the idea of a paid taxi voucher for transfer from airport to opening hotel for trip, and the bus taking us over the overland portion of the trip was comfortable. Very nice bus driver, Todd Butler. Accommodations were generally fine, though staff at our opening hotel at Vancouver were on strike and that presented a problem with basic services plus the unattractive necessity of crossing a picket line for the first time in my life. Meals at their best were fine, but only so so at their worst. Alas, many of our co-passengers (all of whom we liked) had done pre-tours (like cruise of Inside Passage) and apparently some brought some contagious colds and such. But trip's end we had both come down with the illness. Ron Ruby was the best. Was congenial, efficient problem-solver, gave nice and informative narratives about the sites we were visiting and seeing, showed some interesting relevant short videos, and built an espirit among the passengers with, among other things, a goofy Canadian song titled "Rocks and Trees-- and Water." We really liked and appreciated him. Fine trip overall.Show more
  Traveled in September 2019
  

  Reply from: Trafalgar

  Thank you for sharing feedback about your time on the Spectacular Canadian Rockies guided holiday, as this first-hand insight is very important to us. While we’re pleased to read that you enjoyed your trip overall, it does, however, concern us to hear that there were certain aspects of the itinerary that you felt could have been improved upon. Here at Trafalgar, we take our guests’ feedback very seriously, so please be assured that your comments are being given the full attention they deserve to establish what potential improvements we might make going forward with this particular trip. On another note, whilst we do have measures in place to prevent the spread of illness, unfortunately on rare occasions, sicknesses can still occur. However, we truly regret to learn that your time on the trip was affected by this occurrence. Therefore, we shall pass your comments on to our Operations Manager to assist to avoid this situation in the future, as our guests’ well-being is our number one priority. Furthermore, we do hope that you have since made a prompt and complete recovery. With the above said, we are happy to receive such great feedback regarding Ron and Todd. We are very proud of the professionalism and passion of our team, and we are pleased that you enjoyed their services. It was certainly our pleasure to welcome you on this journey, and we hope that you will join our highly skilled team again soon to travel to more unique destinations.

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  Val

  September 7th, 2018
  Fantastic holiday would love to do it again
  Traveled in May 2017
• A

  A

  July 11th, 2018
  Excellent good, enjoyed it,
  Traveled in July 2017
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  Wendy

  December 26th, 2017
  We have enjoyed three tours with Trafalgar. The coaches, accommodation, travel itinerary and tour guide have lived...
  We have enjoyed three tours with Trafalgar. The coaches, accommodation, travel itinerary and tour guide have lived up to expectations each time. We did decide no one could top our first two tour guides though. We were very wrong. Ben was always surprising us with added little extras to our trip and gave us the best fun ever as well as being available at all times for any help along the way. He was SO organised. We are considering doing another trip with Trafalgar and may even try to choose one Ben is on if possible.Show more
  Traveled in May 2016
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  C.Eugene

  December 24th, 2017
  My wife and I had a fabulous tour to Banff Canada, with BEN HUTCHINSON as our tour guide. Ben's comments, songs,...
  My wife and I had a fabulous tour to Banff Canada, with BEN HUTCHINSON as our tour guide. Ben's comments, songs, games and humor made our vacation the most memorable trip ever. Ben was so congenial and responsive to all our needs. Even when our tour bus had a flat tire, Ben developed a special walking tour to a water fall. This was a creative extemporaneous use of time well enjoyed. Show more
  Traveled in July 2016
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  Divya

  December 24th, 2017
  The trafalgar experience was sensational
  Traveled in May 2016
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  Karen

  December 23rd, 2017
  We had a great experience with Ben in the Canadian Rockies. He made our trip most enjoyable and would love to go...
  We had a great experience with Ben in the Canadian Rockies. He made our trip most enjoyable and would love to go again. Show more
  Traveled in July 2016
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  Tania

  December 10th, 2017
  My husband and I did a Canadian Rocky Mountain 10 day tour with Trafalgar. We have never done a tour before and we...
  My husband and I did a Canadian Rocky Mountain 10 day tour with Trafalgar. We have never done a tour before and we were a bit apprehensive as to if it was our thing, as we have always been independent travelers. But to my suprise we loved it . We fitted so much in to each day and didnt have to think about whats next or where to go. The people we toured with were lovely and even the older grey nomad people didn't stop us from doing the things we wanted to do. Our tour director was Ben Hutchinson and apart from being a fountain of Knowledge of his home country he ensured we had a good time. This was a remarkable country to visit with spectaclar views of mountains, snow and rivers, even bears. Holidays are for relaxing but to experience new places too. Well done trafalgar and Ben, you have converted us to a new way to travel !!!Show more
  Traveled in April 2017