Joyful Treasures GO

Traveler Reviews

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  Michelle

  April 25th, 2026
  The guide I had for most of the tour was Silvia she was fantastic so informative and helpful. The hotels were lovely...
  The guide I had for most of the tour was Silvia she was fantastic so informative and helpful. The hotels were lovely and the bus was very comfortable. Silvia went out of her way to organize any extras we wanted for us. The group I was with were a great bunch of people very friendly and welcoming as I was a solo tourist. Overall I throughly enjoyed my trip thank you 🙏Show more
  Traveled in April 2026
  

  Reply from: Europamundo

  Hi, Thanks so much for your comments! We’re thrilled Silvia made your tour so informative and enjoyable, and that you loved the hotels, the bus, and the group. We’re glad your solo experience was welcoming and memorable. Europamundo team :)❤

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• S

  Shivansh

  April 6th, 2026
  The trip guide left us stranded on the first day of the tour. There was no prior announcement about meetup times in...
  The trip guide left us stranded on the first day of the tour. There was no prior announcement about meetup times in the beginning. The official trip itinerary said 8am but guide left at 7:30am. There were two entry/exit points in the hotel and this information was put up very last minute that too only at only one touch point. Rest of the trip was uneventful. Pickup at the airport was right on time. Guides in Switzerland and Italy were great.Show more
  Traveled in March 2026
  

  Reply from: Europamundo

  Thank you for taking the time to share your feedback with us. We have reviewed your reservation and verified that there was an incident on the first day of the tour regarding the departure time. Please note that it is very important to carefully check the informational notices provided at the hotel and by the guides in order to avoid missing any services or departures. Our guides always do their best to wait for passengers whenever possible; however, due to the operational schedule of the tour, there are maximum waiting times that must be respected. If at any moment the departure time is unclear, we strongly encourage passengers to contact the guide or our assistance team directly so the information can be reconfirmed and any inconvenience avoided. On the other hand, we sincerely appreciate your kind comments regarding the airport pickup service and the guides in Switzerland and Italy. It is very rewarding to know that their attention and professionalism contributed positively to your overall experience. Thank you once again for your comments, as they help us continue improving our communication and services for future travelers. Europamundo Team

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• S

  Suji

  January 12th, 2026
  We just completed the joyful treasures . The good things are , our tour leader Sophie was great , having her for the...
  We just completed the joyful treasures . The good things are , our tour leader Sophie was great , having her for the entire trip made a huge Different. The drive through extreme weather conditions were safe , hence hats off to the drivers . There are definitely some improvements they can make to improve the tour . Communicate before hand with us about tour ending times so , we can do our own booking for some guided tours that aren’t covered in the tour. Not having any activity on the day 1 is a waste of time. Even though the itinerary says 11days we are only doing 9 days of tour ( day 1 and day 11) no activity. The Zurich boat ride for 2 hours is a waste , that boat is a mode of public transport, not the best way to appreciate, iconic land marks. Instead we would have preferred to have visited iconic water falls. Even though the Itinerary says Switzerland 3 nights , we effectively had 1 day to Explore . Our first day was travel 2nd day , public holiday with Zurich boat ride . ( would be nicer if it is a night cruise with meals provided ) . For us unfortunately additional tour bookings didn’t work. Despite trouble shooting that was not fixed . We missed out on Visiting some the iconic places , because tickets were sold out . Communication and trouble shooting swiftly by The company definitely needs to Improve. Lastly we are still Waiting on our refund for taxi fare for 2 weeks. When ever I inquire about it i will get the same reply with no response about progress. In the end , we mange to visit some of the iconic places on our own. That’s the best way to fulfill your purpose of the holiday.Show more
  Traveled in December 2025
  

  Reply from: Europamundo

  Dear Suji, Thank you for your comprehensive review and for highlighting the excellent work of your tour leader Sophie and our drivers. We are very pleased to know their efforts made a positive difference during your journey. We regret that certain elements of the itinerary and communication did not meet your expectations. Multi-country tours involve complex logistics, and while arrival and departure days are generally reserved for transfers, we understand your wish for clearer advance communication and more structured planning to allow for optional activities. We are sorry to hear about the difficulties you experienced with optional bookings and the delay regarding the taxi fare reimbursement. This is not the level of service we strive to offer, and we strongly encourage you to continue following up through our official customer service channels so your case can be properly reviewed and resolved. Thank you for traveling with us and for your honest and constructive feedback. Sincerely, Europamundo team

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• 

  Julie

  June 1st, 2025
  This tour was amazing well organised guide Sylvia was exceptional as were all the drivers Fernando was great...
  This tour was amazing well organised guide Sylvia was exceptional as were all the drivers Fernando was great ….everyone was very informative … Louis joined in Switzerland he was also brilliant and Mattias for the Italy legShow more
  Traveled in May 2025
  

  Reply from: Europamundo

  Hi, So great to hear! Thanks for the kind words about our team. Europamundo team :)❤

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• A

  ABHINAVPRAVEEN

  May 29th, 2018
  I loved the tour guides. They were very friendly and made the trip very lively
  Traveled in May 2018

  Review collected by Europamundo
  

  Reply from: Europamundo

  Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team

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• A

  PRAVEEN

  May 27th, 2018
  Excellent companion guides. Thanks especially to Linus and Albert who were very friendly and we learned a lot from...
  Excellent companion guides. Thanks especially to Linus and Albert who were very friendly and we learned a lot from them. We sincerely appreciate their tireless effort.Show more
  Traveled in May 2018

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, Thanks so much for the kind words! Our guides are some of the best people in the world. Europamundo team :)❤

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  VINITHARAMDAS

  May 29th, 2018
  The tour guides were extremely good and they showed us all that they could in each city in a short span of time
  Traveled in May 2018

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, So great to hear! Thanks for the kind words about our team. Europamundo team

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• A

  ManasaKashi

  April 19th, 2023
  The information and organization of the trip were satisfactory. The lack of chargers and WiFi on the...
  The information and organization of the trip were satisfactory. The lack of chargers and WiFi on the transportation/bus was disappointing. Accommodation during our stay was above average. The tour could have been better on the Paris day trip day since we just got the tour and returned to the hotel without additional stops on day 1. In the Swiss to Italy part of the trip, many places were paid to use bathrooms. Better to find as many facilities as possible with free bathrooms at leastShow more
  Traveled in April 2023

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, we thank you for sharing your feedback with us and for helping us improve. We apologize for any inconvenience you encountered during your tour and once again, Europamundo team. :D❤

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• A

  NishkaSriram

  April 19th, 2023
  The tour guides were friendly and helpful. The hotels were all satisfactory and above average always, and including...
  The tour guides were friendly and helpful. The hotels were all satisfactory and above average always, and including breakfast at the hotel was a huge advantage to leaving early.Show more
  Traveled in April 2023

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, Thank you so much for your feedback! We can't wait to have you back. Europamundo team

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  SriramSankaran

  April 19th, 2023
  1. The bus was comfortable but lacked WiFi and USB and power charging. It is very inconvenient to not have to charge...
  1. The bus was comfortable but lacked WiFi and USB and power charging. It is very inconvenient to not have to charge available on the bus. 2. All the hotels were satisfactory, with the one in Milan being the best of our stay. 3. The tour was well organized with enough time at the attractions. 4. The boat ride in Zurich/Rappersville was not necessary, since there was nothing to do on the 2 hr cruise, and no lunch was included although it was lunch time. Just the city tour or free time would have been better. Overall, liked the timeliness and the information provided by the guides. It was a perfect combination of free time given to explore and guided trips.Show more
  Traveled in April 2023

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, we thank you for sharing your feedback with us and for helping us improve. We apologize for any inconvenience you encountered during your tour and once again, Europamundo team. :D❤

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