Lisbon, Madrid and Barcelona (6 destinations)

Traveler Reviews

• 

  Ava

  January 7th, 2026
  1
  I'd never book this tour again, nor would I recommend it to anyone. This is the worst kind of tourism. Big bus, no...
  I'd never book this tour again, nor would I recommend it to anyone. This is the worst kind of tourism. Big bus, no toilets, minimal content in three languages, short selfies stops, too much bus time, terrible food, leaving you dimples on places you don't know for "free time," they even took is to a football stadium for our entire day in Madrid. Imagine the disappointment. Stay away from this company.Show more
  Traveled in January 2026
  

  Reply from: Europamundo

  Thank you for sharing your feedback. We regret to learn that the experience did not meet your expectations. Europamundo operates a panoramic, multi-destination touring model, designed to allow travelers to visit several cities and countries within a single itinerary. This travel style necessarily involves bus transportation, short orientation stops, multilingual explanations, and scheduled free time so that each traveler can explore destinations according to their own interests. Details regarding the tour format, transportation conditions, optional visits, and the balance between guided content and free time are clearly outlined in the itinerary description and general conditions prior to booking. Food services and included activities vary depending on the specific program selected. As we have not been able to locate a booking reference associated with this review, we are unable to verify the specific circumstances mentioned. We therefore encourage any traveler who wishes us to review their case in detail to contact our Customer Service team through our official channels, providing their booking information. Europamundo has been operating internationally for over 25 years and welcomes travelers from all over the world. We value all feedback, as it helps us continue improving and better explaining the type of travel experience we offer. Kind regards, Europamundo team

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  Anonymous

  November 9th, 2025
  5
  We saw everything expected. The multiple tour guides were full of great information. It would have been nice to have...
  We saw everything expected. The multiple tour guides were full of great information. It would have been nice to have at least one tour guide a little longer. They seemed to be always changing. The bilingual guides spent a lot more time giving info in Spanish than English. The hotels were all very clean and comfortable. Overall I enjoyed my time on this tourShow more
  Traveled in October 2025
  

  Reply from: Europamundo

  Thank you for sharing your experience! We’re glad to hear you enjoyed the tour, appreciated the clean and comfortable hotels, and found the guides informative. We understand your preference for fewer guide changes and for a more balanced bilingual explanation — your feedback is very valuable and will be shared for improvement. We’re happy you enjoyed your time overall and hope to welcome you again on a future tour! Europamundo team

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  Altaf Hussain

  August 22nd, 2025
  4
  tour was conducted in a very good manner. But, in Barcelona after the end of th tour we should have been dropped in...
  tour was conducted in a very good manner. But, in Barcelona after the end of th tour we should have been dropped in the hotel.Show more
  Traveled in August 2025
  

  Reply from: Europamundo

  Thank you for sharing your feedback! We’re glad to hear that you found the tour well-conducted. We also appreciate your comment regarding the drop-off in Barcelona after the tour. Your suggestion is valuable and will be taken into consideration as we continue improving our services. Europamundo team

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  Ismeilia

  June 8th, 2025
  5
  Managing airport transfer upon arrival was swift. The itenerary covered the main points of the cities nicely. Taking...
  Managing airport transfer upon arrival was swift. The itenerary covered the main points of the cities nicely. Taking the optional tours (Sintra, Flamenco and Sagrada Familia) is highly recommended.Show more
  Traveled in May 2025
  

  Reply from: Europamundo

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤

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• 

  Digant

  December 28th, 2024
  1
  Lisbon city tour was disappointing packed bus could not see any sights from the bus. Also paid for the optional Tue...
  Lisbon city tour was disappointing packed bus could not see any sights from the bus. Also paid for the optional Tue to Sinatra and Cascais in which the itinerary mentioned lighthouse and trip to westernmost point where land meets ocean. We were not taken there.Show more
  Traveled in December 2024
  

  Reply from: Europamundo

  Thank you for taking the time to share your feedback. We are sorry to hear that certain aspects of your trip did not meet your expectations. We would like to clarify that the itinerary for the Lisbon city tour and the optional excursion to Sintra and Cascais was carried out as described, please note that no lighthouse is mentioned in the itinerary. Additionally, your journey also included visits to Madrid and Barcelona, where we hope you had memorable experiences. We would also like to highlight that our 24/7 emergency numbers are available to assist you during your trip, and we did not receive similar complaints from other travelers on the same itinerary. We are committed to providing the best experiences for our travelers and value your feedback to continue improving. Thank you for choosing us, and we hope to welcome you on another trip in the future. Europamundo team

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  Alexander

  December 7th, 2024
  4
  The tour met my expectations.
  Traveled in November 2024
  

  Reply from: Europamundo

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us. Europamundo team :)❤

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• E

  Eleanor

  October 4th, 2024
  4
  Loved the places we visited, but found changing tour guides every 2 days frustrating. Local guides varied in their...
  Loved the places we visited, but found changing tour guides every 2 days frustrating. Local guides varied in their style and competence: some never stopped talking for more than 10 secs which is really hard to listen to. Some in our party felt the tour of the REAL MADRID stadium should have been an optional tour, but I loved it even though no sports fan. Our biggest issue was the 6th day, when we were dropped off in old Barcelona with no option of a bus back to our hotel outside the city, despite the tour saying it ended after breakfast on the 7th day. as we were a party of 5 that meant 2 cabs costing us almost 50 Euros and effectively ending our tour there and then!Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Thank you for your detailed feedback! We’re glad to hear you loved the places you visited, but we apologize for the frustrations you experienced with the changing tour guides. We strive for consistency and will work on improving that aspect. We appreciate your input regarding the Real Madrid stadium tour; it’s great to know you enjoyed it, even as a non-sports fan. We’re sorry for the confusion about transportation on the sixth day and understand how inconvenient that was for your group. Your experience is important to us, and we will address these concerns to enhance future tours. Thank you again for sharing, and we hope to see you on another adventure! Europamundo team

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  Eleanor

  October 4th, 2024
  4
  We (2 couples) enjoyed this tour and the places we visited. Some of the local tour guides were a little annoying:...
  We (2 couples) enjoyed this tour and the places we visited. Some of the local tour guides were a little annoying: did not stop talking for more than 10 seconds at a time). Some of our party felt the tour of the REAL MADRID stadium should have been optional but most folk seemed to enjoy it once there. It was strange having tour guides for only 2 days at a time at most, and then changing. Our biggest issue was with being left in the centre of old Barcelona on the 6th day and having to find our own way back to the hotel haShow more
  Traveled in September 2024
  

  Reply from: Europamundo

  Thank you for sharing your experience! We’re glad to hear that you and your friends enjoyed the tour and the places you visited. We appreciate your feedback regarding the local guides; we aim for a balance between providing information and allowing for reflection. We also understand the concerns about the Real Madrid stadium tour and will consider your suggestion for making it optional in the future. We apologize for the confusion regarding transportation on the sixth day; your comfort and convenience are important to us. Thank you for your insights, and we hope to welcome you back on another trip! Europamundo team

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• M

  Michael

  September 19th, 2024
  4
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  I experienced the journey in different ways. All in all, it was a positive experience, where you get in contact...
  I experienced the journey in different ways. All in all, it was a positive experience, where you get in contact with many different people from different countries. It is also nice that the hotels and transfer from the airport to the hotel are arranged. Most (not all) of the guides were helpful and were clear with the arrangements. The downside is that you have to pay extra for a transfer from the hotel to the airport when you go home, they even advise that it is better to take Uber.... This I find strange, since the trip is already quite pricey. There are also optional tours, which cost too much, this should just be included in the price. Moreover, the bus tours through the cities are a bit disappointing. In Portugal, I was on the right side of the bus, but everything you needed to see was on the left side every time, so I barely managed to take a picture. The Real Madrid stadium is fantastic, and I also like soccer, but some people don't like soccer. A soccer stadium is really an optional thing, not a regular part of the tour. Besides, we had way too little time at the stadium. It's better to buy a tour with Tripadvisor for €20-30, and then you will have more time. Mostly we had free time in the afternoon, unless you did the optional tours. I am not dissatisfied, but next time I would go on my own tour. I think for the money you get more out of it if you arrange everything yourself. Nice experience though.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Europamundo is dedicated to making sure our guests have an exceptional experience from start to finish. It brings us joy to hear that our dedicated team of representatives made sure your first guided holiday with us was as unforgettable as you described. We are very grateful for your feedback and anticipate the chance to have you join us in a future adventure. Your feedback is valued and we will work with the relevant departments to ensure that the trip pace remains consistent to provide the best experiences for our guests going forward. With that said, we remain hopeful that your journey through Lisbon, Madrid and Barcelona was otherwise uplifting and for the chance to restore your full trust in Europamundo. Europamundo team :D❤

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  AgnesCota

  July 26th, 2019
  4.8
  Everything was wonderful
  Traveled in July 2019

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi , Thank you so much for your feedback! We can't wait to have you back. Europamundo team:D

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