Discover Italy end Milan

Traveler Reviews

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  Melanie5.0•March 2026
  A great tour! Would do it again
  Traveled in March 2026
  

  Reply from: Europamundo

  Hi Melanie, Thank you so much for your feedback! We can't wait to have you back. Europamundo team :D

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  nedra3.0•July 2025
  “I don’t recommend spending the first three days of a 7-day trip in Rome — it felt like a waste of time. There wasn’t...
  “I don’t recommend spending the first three days of a 7-day trip in Rome — it felt like a waste of time. There wasn’t much to do or see during those days, and the schedule was poorly organized. Out of the entire week, only two days were truly free to explore. On the second day, there was a short guided tour, but it ended by 11 a.m., leaving the rest of the day unstructured. The last day was mostly taken up by packing and preparing to leave. Overall, the trip was not well balanced, and too much time was lost in the beginning and end.”Show more
  Traveled in July 2025
  

  Reply from: Europamundo

  Dear Nedra, Thank you for taking the time to share your feedback. We're sorry to hear that the itinerary did not meet your expectations, particularly regarding the distribution of time during the first and last days of the tour. We’d like to clarify that the program you booked includes detailed information for each day, including the arrival day—which is designed to allow travelers to rest and ease into the journey—as well as the second day, which features a guided tour of Rome, free time in the afternoon, and an evening transfer to the lively Trastevere district. Additionally, the third day is a full free day for guests to enjoy Rome at their own pace. Our itineraries are carefully designed to offer a balance between structured activities and personal time, allowing travelers to experience both major landmarks and the freedom to explore on their own. That said, we truly appreciate your comments and will share them with our planning team as we continue striving to improve every aspect of our tours. Thank you once again for choosing to travel with us. Warm regards, Europamundo team

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• 

  andana2.0•February 2025
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  This agency is dedicated to large-scale tourism so the groups are very large. The guide included is more illustrative...
  This agency is dedicated to large-scale tourism so the groups are very large. The guide included is more illustrative and does not include entrance fees to any sites of interest. The worst thing is the little time available to enjoy each destination on your own since the hotels are very far from the sites of interest and getting back to and from the hotel is problematic and very time consuming. The last night was a disaster because the assigned hotel is outside the list of options that appear in the broshure at the time of purchase. The assigned hotel does not have public transportation options nearby and from the first day, when asked for a complaint, they did not do it. never resolved one for us.Show more
  Traveled in January 2025
  

  Reply from: Europamundo

  Dear Andana, Thank you for sharing your experience with us. We are sorry to hear that your trip did not meet your expectations. We would like to clarify a few points you mentioned. Regarding the size of the group, the bus routes, the included entrance fees, and the potential for hotels to be located on the outskirts, all of this information is clearly outlined on our website at the time of booking so that our clients can have a clear understanding of what we offer. We understand that itineraries may sometimes feel tight due to the number of places to visit, but we strive to balance guided tours with free time for passengers. As for the hotel in Milan, we understand it may have been inconvenient, as it was farther from the airport you had arranged. Due to this situation, Europamundo reimbursed the cost of the taxi to the bus station to assist with your transfer to the airport. We apologize for any additional inconvenience this may have caused. We appreciate your feedback and will share it with the relevant departments to continue improving. Please feel free to reach out if you have any further questions. Best regards, Europamundo team

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  MaDo4.0•November 2024
  The first 3 days were al little frustrating where you kinda get left alone in Rome But the rest of the tour was...
  The first 3 days were al little frustrating where you kinda get left alone in Rome But the rest of the tour was fine The guides were nice The hotels were good but were far at the edge of the citiesShow more
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  Traveled in November 2024
  

  Reply from: Europamundo

  Thank you for sharing your feedback! We appreciate your honesty, and we’re sorry to hear that the first few days in Rome felt a bit frustrating. We always strive to provide a smooth and enjoyable experience, and we will take your comments into consideration to improve our future tours. We’re happy to hear that the rest of your journey went well, and that you found the guides and hotels to your liking. We understand that sometimes hotel locations may be a bit farther from the city center, but we try to balance comfort and accessibility to offer the best possible experience. Thank you again for your valuable feedback, and we hope to welcome you on another Europamundo tour in the future! Best regards, Europamundo Team

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• SK

  Shaun4.0•October 2024
  A very shaky start in Rome where we were left in Vatican and told to make our own way back to hotel which was a long...
  A very shaky start in Rome where we were left in Vatican and told to make our own way back to hotel which was a long way out. Almost no useful information about Rome from tour guides. Our new tour guide from Florence, Alessandra was excellent and the trip really improved from that point onwards. The tour company really needs to improve the experience in Rome, that leg was very disappointingShow more
  Traveled in October 2024
  

  Reply from: Europamundo

  Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. Exploring so many captivating destinations in a snapshot of time can be quite an adventure, and we always strive to include the perfect amount of time at each location for some in-depth discovery. Europamundo team :D❤

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• DB

  Dale4.0•September 2024
  This was a good , fast paced tour. It covered many of the highlights. We were picked up at the airport and taken to...
  This was a good , fast paced tour. It covered many of the highlights. We were picked up at the airport and taken to our first hotel. It is wonderful if you have a laidback personality because it is difficult to stay on schedule. People often didn’t return from “free time” when they were supposed to, so there was a lot of waiting and sometimes people got left behind (to meet up with us later). The hotels were great, definitely 4 star as indicated. The breakfasts offered a lot of options and got better as we moved from city to city. For the first part of our trip our guide changed everyday. After that we had the same guide. All of our guides were very good, thank you Juanmo, Raid and Esther. Our city guides in Rome and Florence were amazing and provided a lot of background information and history to the spots we were seeing, thank you Marco and Emilio. Definitely a lot of walking, we easily covered 15K to 25K each day. This tour is a great way to see many of the famous sights. It also offered some free time to explore on your own and to sample the local specialties. At the beginning of the tour messaging was not great. The signage in the lobby was vague and hand written, we only found our tour by the dates. There are many tours operating out of the hotels at the same time so it was not easy to find our guide. Other tour companies had lanyards for their guides so that they could be easily identified. Europamondo is a Spanish tour company and it definitely caters to the Spanish speakers but we did have an English speaking guide all of the way as promised. Overall it was a very good experience and I would recommend this tour, a tour is what you make it!Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience during the tour. It's fantastic to know that our guides has exceptional knowledge of history and genuine interest in your interests contributed to a memorable experience. We greatly appreciate your kind words about their accountability and care throughout the trip. We will be sure to pass along your thanks to Juanmo, Raid and Esther. Your satisfaction is our top priority, and it's rewarding to know that we achieved that with you. Thank you for traveling with us! Europamundo team

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• KS

  Kelly3.0•August 2024
  The first couple of days were frustrating. There wasn’t anyone from the tour and it would have been nice to have more...
  The first couple of days were frustrating. There wasn’t anyone from the tour and it would have been nice to have more structure and meeting the others.Show more
  Traveled in July 2024
  

  Reply from: Europamundo

  Thank you for your feedback regarding your recent tour. Our detailed itinerary provided at the start of the tour includes all necessary information to help make these transitions smoother. Additionally, we have an emergency contact available 24/7 for any immediate concerns. Europamundo team

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• A

  Talal4.5•June 2024
  Good planing , nice places amazing tour guides Specially Una .
  Traveled in May 2024

  Review collected by Europamundo
  

  Reply from: Europamundo

  Your feedback is valuable, and we look forward to welcoming you on another fantastic journey in the future. Europamundo team :D❤

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  Michelle3.0•July 2024
  It would have been nice to know before the tour, that it was going to be multi-lingual and the non-Spanish speaking...
  It would have been nice to know before the tour, that it was going to be multi-lingual and the non-Spanish speaking travelers were treated differently. The Spanish speaking travelers were given preferential treatment and many of them had the attitude to match. The English speaking tour guide in Florence was great and very knowledgeable but 6 hours in Florence was way too long. The hotel in Florence was horrible and the wall in my room was dirty. The walls were quite thin and had to have white noise going in order to get to sleep. The tour to Cinque Terre and Portofino were beautiful. I wouldn't recommend going to Genoa because the city was full of graffiti and dirty. There was graffiti of "Tourists go home" as well as mentioning arms trafficking from the port of Genoa. The first guide from the tour company didn't speak English very well and it was difficult to hear what he was saying during the bus ride and it didn't help that the non-English speaking people on the tour were being loud which made it difficult to hear.Show more
  Traveled in June 2024
  

  Reply from: Europamundo

  Dear Michelle, Thank you for bringing your feedback to our attention. Since transparency is of utmost importance to us, we kindly remind you that, as indicated on the TourRadar platform and in our terms and conditions available on our website, all our overland routes, whether in groups or private, include the accompaniment of tour leaders (English speaking) and local guides, if so specified. Due to the global nature of Europamundo, groups may be bilingual according to the number of passengers. The service may be provided in bilingual format (usually in English and Spanish), either accompanied by two tour leaders, one for each language, or a single tour leader explaining in both languages. Our guides provide explanations proportionally in both languages, and services are provided equally for each group. However, if passengers are not satisfied with the services they are receiving or have any perception of discrimination, our 24/7 support lines are always at your disposal during your journey. Unfortunately, we did not receive any complaints regarding this situation in real time, and therefore we were unable to address your concerns immediately. We apologize for the inconvenience. Our accommodation is not based on luxury hotels. Please keep in mind that standards, bed sizes, and room dimensions can vary between hotels of the same class in different countries and even within the same country. All rooms have private bathrooms and TVs. Some of them also offer a mini-bar, safe box, and hair dryer. Many hotels, mainly in Northern Europe, do not have air conditioning, or local legislation establishes limited dates of use. In some circuits, there may be slight differences in the quality of hotels located in the same city. We apologize if the hotel quality did not meet your expectations. Please note that the hotel is one of our catalog hotels and falls within our category. We thank you once again for your feedback, which helps us to continue to improve. Europamundo team

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• JR

  Janet3.0•July 2024
  The organisation of sorting out hotel rooms in the evening and leaving in the morning was chaotic. Badly run at the...
  The organisation of sorting out hotel rooms in the evening and leaving in the morning was chaotic. Badly run at the beginning of the tour . Disappointed with lack of informationShow more
  Traveled in June 2024
  

  Reply from: Europamundo

  Thank you for your feedback regarding your recent tour. We are sorry to hear about the difficulties you experienced with the hotel arrangements and the lack of information at the beginning of the tour. We understand that the daily check-ins and check-outs can be hectic due to the nature of visiting multiple cities. Our detailed itinerary provided at the start of the tour includes all necessary information to help make these transitions smoother. Additionally, we have an emergency contact available 24/7 for any immediate concerns. We appreciate your comments and will use them to improve our services in the future Europamundo team

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