Italy City Break - 5 Days

Traveler Reviews

• GH

  Gary4.0•August 2026
  Lucy was the absolute BEST!
  Traveled in July 2026
  

  Reply from: Click Tours

  Hello Gary, Thank you for your great feedback! We look forward to welcoming you again in the future. Best regards

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  Rose5.0•August 2026
  The watering staff at restaurant at MSC Seaview Golden Sand were excellent and at a rating of 10 at our table no 463....
  The watering staff at restaurant at MSC Seaview Golden Sand were excellent and at a rating of 10 at our table no 463. The head waiter Angeline and Luana assistant waitress were just excellent. Also the Assistant waiter, Abhijit at Golden Sand restaurant was so helpful and was most assuredly a rating of 10 for his watering skills and HelpfulnessShow more
  Traveled in July 2026
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  David5.0•July 2026
  The tour was great. Gabriel made our experience very enjoyable. The bus was air conditioned and the driver was very...
  The tour was great. Gabriel made our experience very enjoyable. The bus was air conditioned and the driver was very skilled. On the tour we were able to experience everything in a relaxed and enjoyable way. We really enjoyed this trip and recommend it highly.Show more
  Traveled in July 2026
  

  Reply from: Click Tours

  Hello David , Thank you for your great feedback! We look forward to welcoming you again in the future. Best regards,

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• TS

  Theresa4.0•June 2026
  The location were good and the hotels were nice it was a great way to be introduced to a lot of Italian cities in a...
  The location were good and the hotels were nice it was a great way to be introduced to a lot of Italian cities in a short time. The food was just ok. It would have been better to have been told about the optional tours and that they had to be paid for in euros - no credit card. It would have been nice for the tour guide to tell us things we might want to do at least a few days ahead so we could purchase tickets. It was disappointing we were not able to go into st Marks in Venice as the guide had told us we just got in line how ever when we tried we were told we had to have tickets and they were soldout for the day. The just said they change things all the time, I would expect the guide to keep up with things like entry requirements. Also I had asked prior to the trip if I the pass to visit Venice was included and told it was not, so I purchased my own and once there was told it was included from staying in the hotel. Overall I felt communication was somewhat lacking and not always accurate.Show more
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  Traveled in June 2026
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  David5.0•May 2026
  Well planned out tour with a absolutely wonderful tour guide Rosella.
  Traveled in May 2026
• EM

  Erick5.0•May 2026
  Great tour . Our tour guide was excellent Stefano was great and our driver Luigi excellent too.
  Traveled in March 2026
• JP

  Jocelyn2.0•March 2026
  I’m not even sure where to start, I booked with tour radar because I had such a wonderful tour in Japan through them....
  I’m not even sure where to start, I booked with tour radar because I had such a wonderful tour in Japan through them. The Italian one was awful though. The hotels were remote and if you didn’t book an excursion you had to make it back on your own. That combined with a guide that completely ignored us until it was time to tip. She pressured everyone, naming who had tipped and talked about it for 3 days. It was tacky and she didn’t once try to help us throughout the tour. The people on the tour developed a buddy system to make sure we all made it on the bus because we knew she would leave us.Show more
  Traveled in March 2026
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  Karen4.0•March 2026
  I have traveled all over Europe and have used different tours before. I booked this tour months in advance for my...
  I have traveled all over Europe and have used different tours before. I booked this tour months in advance for my family, a party of 6. I was slightly dissatisfied because my expectations of this tour was not as good as when compared to my last bus tour with Cosmos to Ireland, Wales and England. I feel Cosmos had better tour guides and better accommodations. I never read or saw in my itinerary nor signed up for Carrini Tours but that is who we were placed with. I still do not know how that happened. I booked through TOURRADAR and it said Click tours. Right from the beginning of our tour, before we departed, our tour guide Nancy informed us that there were two buses and the other bus was English only which is was what we requested. We asked to be switched to the other bus and she said no. Unfortunately we were not on the English only bus and therefore had to sit through our tour guide Nancy explaining everything three times, once in English then Spanish then Portuguese which we all felt was very annoying. This also slowed down every time we were walking we had to wait for her to speak I. 3 languages. This was constantly happening every day on the bus and on the headphones as well. All 6 of us agreed this had a negative effect on our trip. As for the accommodations, the Uno Vittorio Hotel in Florence was horrible. The 6 of us all hated our 3 different rooms, the showers were horrible and the dinner at the hotel was not good either. I felt like it was a very cheap hotel and cheap dinner. As a tour company, if you take reviews seriously you should not use that hotel in the future if you want more satisfied guests. On the other hand, Assisi was beautiful! We liked the hotel accommodation in Venice it was new, clean, roomy and comfortable. The transportation to and from Venice from the hotel was convenient. The lunch in Montepulciano was the best! We would have loved spending more time there. The tour of Venice with a different tour guide and light lunch in the Piazza San Marco was also very nice. Last I would like to say although Nancy was knowledgeable and did answer questions accordingly she did not appear to be happy doing her job. Tour guides should be pleasant and enthusiastic. I spent a lot of money on this tour for 6 people. I would not book another tour with your company again nor would I recommend it to another person. I am sure you will just read this and not even do anything to try to make this right for me and my family.Show more
  Traveled in March 2026
• LL

  Leann4.0•October 2025
  A nice way to see a number of areas of Italy.
  Traveled in October 2025
• JD

  Joan4.0•October 2025
  It was good, I just wish we would have more time in places like Montepulciano and Siena, and less time in Venice. The...
  It was good, I just wish we would have more time in places like Montepulciano and Siena, and less time in Venice. The walking tour of Venice was short and very very general. I wish guide would’ve told me that in order to get into San Marco’s cathedral, you have to reserve time slots, not just pay. Overall pleasant experience. Carlos, our guide, was helpful and very polite.Show more
  Traveled in October 2025