Charms of Burgundy and Alsace

Traveler Reviews

• AS

  armen3.0•January 2026
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  Good evening, The main positive point is the quality of our guide. Very nice, competent and efficient. Now for the...
  Good evening, The main positive point is the quality of our guide. Very nice, competent and efficient. Now for the negative points. Firstly, these absurd penalties that you wanted to impose and that you ended up cancelling, but this wasted our time and energy for nothing. Then we arrived in Strasbourg and there was no room for us. Luckily, the guide gave us his. And finally, on the third day, we were supposed to visit a town dedicated to champagne etc... and nothing, supposedly because it was closed on Sunday. This is neither serious nor professional. This third day was strictly useless in the end and over 4 days it's still a lot. SincerelyShow more
  Traveled in January 2026
  

  Reply from: Europamundo

  Dear Armen, Thank you for sharing your feedback with us. We are pleased to know that you highly valued the quality, professionalism, and dedication of your guide, and we will certainly pass along your kind words. At the same time, we sincerely regret the inconveniences you encountered during the tour, particularly regarding accommodation arrangements and itinerary changes. These situations are not representative of the standards Europamundo aims to provide, and we understand how frustrating they can be. Regarding site availability, especially on Sundays, some locations may close unexpectedly due to local regulations. Nevertheless, we agree that alternative plans should always be clearly communicated and meaningful for travelers. Thank you for bringing these matters to our attention, as your feedback is essential for improving our operations. Kind regards, Europamundo team

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• CS

  Christine4.0•November 2025
  The tour I selected was very good! This company really specializes in more self-guided or free time visits to key...
  The tour I selected was very good! This company really specializes in more self-guided or free time visits to key places rather than a fully guided tour. This is fine as the price reflects the type of tours they offer. The tour has people coming and going at different stops but this is not an issue and is well organized. The only let down on my particular tour was the hotel in Strasbourg was substandard, like a boarding house (albeit it was clean) and yet the other two hotels on the tour were really great and better than I expected. The bus was very good and the bus driver was always on time. The travel tour guide/host were great and very knowledgeable. Communication with the head office on the tour details was excellent and overall the value for the trip was excellent. I would use this company again.Show more
  Traveled in November 2025
  

  Reply from: Europamundo

  Thank you so much for your detailed and thoughtful feedback! We're thrilled to hear that you enjoyed the tour overall, found great value, and appreciated our guides, bus service, and communication. It's wonderful to know you'd consider traveling with us again! We sincerely apologize that the hotel in Strasbourg didn't meet the same standard as the others on your tour. While it was clean, we understand it didn't match your expectations, and we appreciate you bringing this to our attention. We'll review our accommodations there to ensure consistency. Thank you for choosing Europamundo, and we look forward to welcoming you on another adventure! Best regards, Europamundo Team

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• RM

  ROCIO5.0•August 2025
  It was a great tour, everybody was very kind and professional.
  Traveled in August 2025
  

  Reply from: Europamundo

  We’re so happy to hear that you had a great tour and felt well taken care of by our team. Thank you for your kind words! Europamundo team

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• 

  Dai5.0•May 2024
  Great tour and guide/bus driver. Enjoyed visiting every place on the itinerary!
  Traveled in April 2024
  

  Reply from: Europamundo

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤

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