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19 The Mzansi Experience trips

Reviews of The Mzansi Experience Tours

  • Stacy12 Apr, 2024
    4
    I had such an amazing experience seeing the animals. The tour was very well organized. I received plenty of communication before the tour. The tour operator for the game drives was one of the best I've had in Africa. I felt safe and well taken care of. The hotel was nice, especially the dinner. The staff at the hotel were very friendly, but the rooms could use some upgrades. It was clean, though. My only complaint is with the Safarilink transfer from Johannesburg. The van is very small and cramped for a 5 hour drive, and they really pack it. As if that wasn't uncomfortable enough, people were vaping throughout the ride making it very difficult for me to breathe. I decided to mention it to the driver on my return in hopes the ride home would be better, but when I told him about it, he seemed instantly irritated and uninterested in addressing the issue. I went to the van to see if I could get a better seat to find it reeked of vape from the drive up that morning. When I asked the driver if he could air out the van before we leave, he brushed me off again and said he would deal with it later. Having asthma and other allergic reactions to it, I took it upon myself to air out the van myself. I sat in the front and upon him entering the drivers seat, I finally noticed that he was the one who reeked of vape and continued to reek of it after every stop we made, so I see why he was protecting the people who were causing the problem, which could have also been him, rather than the person being affected by it. When I told him someone was vaping in the van later on in the drive, instead of addressing it, he said, "no one is vaping." What kind of idiots do these people think we are? We can smell it, and with me, it affects my breathing, and my ears pop very painfully. I would highly suggest you find another transfer company or require Safarilink drivers to assure the safety of the riders by making sure vaping is not happening. The driver was very concerned about people's comfort when it came to air conditioning, but when it came to someone breaking the law and causing someone health problems, he was totally apathetic and even a bit hostile. I gave this four starts because without the Safarilink experience, it would have been 5.
    3-Day Classic Kruger National Park Big 5 Safari
  • Rheanna29 Aug, 2022
    5
    Great Value for the Tour, lodge was lovely and food was good.
    4-Day Kruger National Park Big 5 Safari & Panorama Route Tour
  • Maria30 Aug, 2023
    5
    The program was full of many exciting activities every day.
    7-Day Okavango Delta, Moremi, and Savuti

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