- Number of tours
- 66
- Age Range
- 2-99
- Number of reviews
- 332
- Response rate
- 96%
- Response time
- within 1 day
Destination Services Costa Rica Reviews (332)
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Amy
Written on January 9th, 2026The transportation was spot on and connections were well planned! The towns we stayed in were beautiful with plenty of activities to enjoy! The last day on th…Read more- LG
Lauren
Written on January 5th, 2026While I paid for an upgrade on my accommodations to mid tier, most of the hotels should've have been the basic level or below. Transport and tours we good. Over…Read more - SM
Susanna
Written on January 5th, 2026This is a well constructed tour for solos and families. The tour company is very responsive to questions. A lot of downtime is built in so you can either rest …Read more - KA
Kristy
Written on December 21st, 2025Our trip to Costa Rica was absolutely amazing!Destination Services Costa Rica commented on this review
Thanks so much for visiting Costa Rica! We’re thrilled you had an amazing time. Your feedback means a lot to us! Ken
Written on December 6th, 2025Everything was great. Hotels were good Excursions provided were good. Cat rental ok. All drivers and tours were on time, no hitches, except rental car return.…Read more- KF
klas
Written on November 24th, 2025Really well organised tour. Every connection and transfers fos ontime. Most of the hotels where super nice but one was a catastrophy. The different torrs wher…Read more - GF
Gerhard
Written on November 4th, 2025The support from Tourradar and the local company (TUI) was very poor. One day before the start of the tour we had no information when it starts. The evening bef…Read moreDestination Services Costa Rica commented on this reviewThank you for taking the time to share your experience. We are truly sorry for the inconveniences you encountered during your trip, and we fully understand your frustration. Your account is deeply concerning, as our goal is to provide memorable and well-organized experiences—and clearly, we fell short in this instance. Dear Mr. Gerhard, We apologize for the lack of communication prior to the tour’s start, the coordination issues during transfers, and the conditions that affected your enjoyment, such as the weather during the canopy activity and the noise at the hotel. We do appreciate your recognition of the positive attitude of the local guides, which we value greatly. We are sharing your feedback with the teams at TourRadar and TUI to review the processes involved and take corrective actions. Your experience helps us improve and prevent similar situations for future travelers. Thank you again for your honesty. We hope that, despite everything, you were able to enjoy some moments of your trip and that you might give us the opportunity to offer you a much more satisfying experience in the future. Jess
Written on October 22nd, 2025The tour was well organized, and the tour guides were great, I greatly appreciated the strategic placement of your representatives at the terminal. They were a …Read more- BH
Brian
Written on September 22nd, 2025The sites, the guides and the local people were all great. I travelled solo and met some amazing people from all over the world. Food was pretty good and I like…Read more Ronda
Written on August 18th, 2025What an exciting adventurous trip. We hiked and went zip lining. We saw turtles lay eggs in the sand in the middle of the night. The hotels were nice, comfortab…Read more
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Health and Safety Guidelines
Activity and transport safety guidelines:
- Covid-19 risk assessment of routes, visit of sights, possible crowds, number of people in the group, reduced services.
- Guest safety briefing.
- Employee illness management policy.
- Covid-19 reporting and emergency procedure.
- Compliance with all local regulations mandated by local public health authorities.
- Social distancing measures.
- Increased hygiene measures.
- Personal protective equipment.
Accommodation safety guidelines:
- Increased cleaning and disinfection regime
- Social distancing in all public places
- Reduced maximum capacity
- Training for all staff in anti-viral/infection control measures
Do not hesitate to get in touch with us to have more details on all the safety measures taken on tours.
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