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Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days

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5
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Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days - Legend Travel Group
Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days - Legend Travel Group
Good
3 reviews
Starts
Hanoi
+3 Destinations
Northern Vietnam
Ends
Hanoi
Map

Highlights

Start and end in Hanoi! With the sightseeing tour Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days, you have a 5 day tour package taking you through Hanoi, Vietnam and 3 other destinations in Vietnam. Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days is a small group tour that includes accommodation in a hotel as well as an expert guide, meals, transport and more.
Age range
18 to 70 year olds
Accommodation
Hotel
Max Group Size
12
Transportation
Coach / Bus

3 Reviews

Excellent
0%
Good
67%
Average
0%
Rather Poor
33%
Bad
0%
Write a review
  • LL
    Written on December 6, 2017
    2.0 - Rather poor

    I booked two tours on Tour Radar. 118034-EASFC - Sapa Bac Ha Sunday Market 2Days/3Nights and 117790-KNT3U Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days A total of $1045.87 AUD The trip was a disaster and misrepresented in its entirety. There were so many issues I am unsure where to start but I will start with the two most upsetting and frustrating issues. 1. I was the ONLY person on this group tour 2. I did not have a tour guide with me I am and was completely baffled during the whole tour, being a female solo traveller who had just volunteered in a hospital in Ho Chi Minh and had treated myself to this amazing sounding tour so I could explore Vietnam with other people. Mainly so I was not alone and for the safety of other people and a tour guide. After just day two I realized I had booked something that had been completely misrepresented and I was distressed. So I emailed a complaint to Legend Travel Group and Indochina Legend as once booked via Tour Rador these were the companies who sent me my itinerary and details of the tour. There were 9 email address who received my complaint and I did not receive one reply. This is when I realized I was in trouble. Below are the details of the trip that has left me very distressed and upset and wondering why or how this could of happened, I am a strong individual and it was not my first time in Vietnam. I am not a naive and vulnerable traveller but still this group tour or lack of (as I was the only person) has left me extremely upset and distraught. I want answers. Day 1 – Friday 24th November I arrived to Hanoi, met by a man who didn’t speak English and didn’t tell me where I was going, he simply pointed to a car and I dragged my bag over. I arrive at the hotel and I am met by a man and told I am the only person getting the 8 hour night train to Sapa. Himself who I assume was the English speaking tour guide and no other guests on the tour would be joining me. I then thought I was having a Private Deluxe Cabin on the train as stated online (plus I had paid the extra single supplement so I didn’t have to share) but instead I was told I was having a shared cabin, so I paid an extra 2,200,000VND ($128AUD) cash to get the Private cabin. I then travelled alone - no tour group, no tour guide. Day 2 – Saturday 25th November The driver who picked me up at Sapa in a busy mini bus (I was relieved and hoped these people were on my tour, sadly they weren’t, I again was the only person on this group tour) didn't give me the correct details of my hotel, he gave me a piece of paper with "11 Maong Hoa" which was incorrect and pointed down the road but I did not know this was incorrect so proceeded to walk to the location following my satellite navigation. I had called the man who had put me on the train and he said the hotel was U Sapa not knowing the hotel has renamed to BB hotel. I got lost and upset and started to feel distressed, I then had another man call me and I met him at the legend hotel, I then assumed he was the English Tour Guide (he was not). I then start my Sapa trek which wasn't great – I was directed to go with a local native non English speaking woman, it was so muddy and slippery it was dangerous. I fell over so many times I had to turn back and go a different way with the woman who did not speak any English. We were also not informed on the level of difficulty of the trek, nor that we should wear gumboots. There was no picnic lunch? But instead a lunch served to us, which was spoilt by many many women forcing us to buy products. After this I left. Finally I get to the BB Hotel to check in and the reception have no record of my name, so I then have to call the other man who I had met in the morning to speak Vietnamese. I then check in. Hotel is very nice but was ruined due to screaming children running the hallway outside my room and the connecting door to my room are having a party. I made two complaints to reception. Reception said I can't move rooms as they are fully booked so I cried myself to sleep. Day 3 – Sunday 26th November I checkout and I join a mini bus with other people and we drive to Bac Ha Market and a local village. We were in the fully packed mini bus for over 6.5 hours that’s 3.5 hours there and 3 hours back with us spending a total of 2.5 hours out of the mini bus. This I could deal with as I was with other people and enjoyed having human contact. However what frustrated and upset me about this day was getting dropped at the train station at 4.30pm……. my train was not till 9.40pm! That is over a 5 hour wait on my own, alone as I had no one on my group tour, what and why was this done, this is not acceptable. The train station is not in a nice part of town and I was constantly harassed by men wanting to wash shoes and at one point had my shoes taken off my feet until I started screaming, they were then returned. After a 5 hour wait I was then be told my train ticket I had paid $128 AUD for was NOT A RETURN! I then got in a shared cabin with a family of 4 for an 8-hour train journey back to Hanoi. Day 4 – Monday 27th November I spent the day alone in Hanoi, as I had no other people on my group tour and no English-speaking tour guide. I was lonely and upset. I still had no reply to email complaint. Day 5 – Tuesday 28th November To upset and angry to go on my tour. Day 6 I joined the boat trip to Halong Bay called GARDEN BAY CRUISE this was lovely and would recommended booking separately it would be far cheaper just 500,000VND just $29 AUD. Day 7 I had a nice time at Halong Bay. As you can imagine I am livid as my trip was completely ruined due to what I booked being completely untrue and misrepresented, I did not get what I paid for and it has left me very upset. :( Laura
    Legend Travel Group commented on this review
    Dear Ms. Laura, Firstly I would like to thank you for your deep sharing with us about your fully trip experiences in Vietnam in November 2017! 1) I apologize you because your trip was not really successful! You are a single lady on traveling, I understand you expected to join with group however, your date of your departure, there were some other passengers canceled the trip in last minutes so you had no any passengers to join! I am so sorry about this! That`s why you traveled alone while we had to pay extra for guiding and transfers because of only you on the tour! 2) The Package which you traveled with is light adventure tour category including trekking, Sunday market and hill tripe! I think you read carefully the Itinerary before you booked the trip but you did not do it! That`s why you felt it was difficult to go trekking! 3) Regarding to the train. In the booking conditions: What includes and what excludes. We mentioned very clearly about cabin on the train. (your trip is joining with group) so you also shared the Cabin on the train. You wanted to have private Cabin so you paid for your special request by your own! 4) Many many women forcing us to buy products, people organized party outside of hotel or somethings like this! It`s out of my control so I could not change those situations for you! For my opinion, if you think positive it`s more fun when you talk with ethnic people who standing around you, ask them your questions about their living. They never forced you to buy somethings from them, they wanted to talk with you to learn English. You are still very young so please think it easier! Vietnam is still developing country! We may not provide you as most perfect services as you expect but we may provide you the best experiences about our beautiful country where you can see people around you friendly, children screaming, running when they joined the party! And...next time when you return Vietnam in the next trip, you can see everything is improving better and better! I do hope to see you in next Vietnam trip and I will arrange the most suitable group Tour for you then I am sure that, you will have sweet dream in every night and you will smile in every morning when you wake up! I apologize you for everything happened in this time because you traveled alone while other passengers canceled the trip in last minutes! I am so sorry about that! It`s our fault but it`s not total because if you eye to other reviews of our other customers you can see they are so willing and happy with what Legend Travel Group provided! Many thanks and keep in touch, Ms. Laura, Tony Bui Legend Travel Group
    Show detailed ratings

  • VL
    Written on April 4, 2017
    4.0 - Good

    The boat is not the newest available but the staff were quite friendly. With regards to the accommodation, the air conditioning was a bit deficient as it would not work when the boat was moving, and when it did blow in the cabin it was ineffective and blowed moist humid air.
    Show detailed ratings

  • MM
    Written on February 20, 2017
    4.0 - Good

    I stayed at the Viet View hotel, which had a great location, right at the heart of Old Quarter. The tour to Nihn Bin was not spectacular, as the guide rushed to do it, however the cruise was excellent!
    Show detailed ratings

Itinerary

Download PDF Brochure
  1. Introduction
  2. Expand all
  1. Day 1: Arrival Hanoi Vietnam
  2. Day 2: Hoa Lu – Tam Coc sightseeing full day (B, L)
  3. Day 3: Excursion to Halong Bay and Stay overnight on Board. (B, L, D)
  4. Day 4: Halong Bay Cruise – Hanoi. (Brunch)
  5. Day 5: Hanoi Conclude/ Departure. (B)

What's included

Expand all
  • Accommodation

    Rated Good by past passengers
  • Guide

    Rated Average by past passengers
  • Meals

    Rated Good by past passengers
  • Transport

    Rated Good by past passengers
  • Additional Services

  • Insurance

Download PDF Brochure

Questions & Answers

Here we have collected and answered the most frequently asked questions about this tour.

  • April 1, 2017

    For anticipating flight schedules, when are the departure and arrival times?

    Regarding to this package, the Day 1 and Day 5 is free, no activities, just airport transfer only. Thus, you can book any flight time suitable with you.

  • January 1, 2017

    Will there be vegan food available on this trip?

    All hotel provide the international buffet breakfast, so you could choose the vegetarian dishes suit you. About the meals in restaurants or cruise, we will arrange all vegeterian dishes without meat, lard, egg, etc.

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Guides who have led this tour

  • Trung Anh
    "The best Tour Operator and DMC in Southeast Asia - SHARING 'Legend Land - Legend People' - All things..."

What are people saying about TourRadar?

  • Lorenzo Luis20th May 2018
    Seen so far very easy to get information and excellent online communication. We expect the tour operator and the tour to be as good.

Availability

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Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days

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  • Thursday
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    $8
    USD $261
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    5 Days
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    Jun 9, 2018
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    $8
    USD $261
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    from Hanoi
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    Jun 11, 2018
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    $8
    USD $261
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    Jun 8, 2018
    from Hanoi
    5 Days
    Tuesday
    Jun 12, 2018
    to Hanoi
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    $8
    USD $261
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    Jun 9, 2018
    from Hanoi
    5 Days
    Wednesday
    Jun 13, 2018
    to Hanoi
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    $8
    USD $261
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About the countries

Useful things to know before you go

Currencies

Dong
Vietnam

Plugs & Adapters

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Visa

Here is an indication for which countries you might need a visa. Please contact the local embassy for help applying for visas to these places.

Vaccinations

These are only indications, so please visit your doctor before you travel to be 100% sure.
Typhoid
Recommended for Vietnam. Ideally 2 weeks before travel.
Hepatitis A
Recommended for Vietnam. Ideally 2 weeks before travel.
Cholera
Recommended for Vietnam. Ideally 2 weeks before travel.
Tuberculosis
Recommended for Vietnam. Ideally 3 months before travel.
Hepatitis B
Recommended for Vietnam. Ideally 2 months before travel.
Rabies
Recommended for Vietnam. Ideally 1 month before travel.
Yellow fever
Certificate of vaccination required if arriving from an area with a risk of yellow fever transmission for Vietnam. Ideally 10 days before travel.
Japanese B encephalitis
Recommended for Vietnam. Ideally 1 month before travel.

Policies

Location
Start and end in Hanoi.
Trusted
Your money is safe with TourRadar, as we only pay the tour operator after your tour has departed.
Deposit
TourRadar only requires a deposit of 20% to confirm this Legend Travel Group booking. The remaining balance is then payable 60 days prior to the departure date. For any tour departing before 27 July 2018 the full payment of $261 is necessary.
Cancellation policy
No additional cancellation fees! You can cancel the tour up to 60 days prior to the departure date and you will not need to pay the full amount of $261 for Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days, but the deposit of 20% is non-refundable. If you cancel via TourRadar the standard cancellation policy applies.
Availability
Some departure dates and prices may vary and Legend Travel Group will contact you with any discrepancies before your booking is confirmed.
Credit Cards
The following cards are accepted for Legend Travel Group tours: Visa - Master Card - American Express

Destinations

Covering a total distance of approx 359 km.
  • Hanoi (Vietnam)
  • 86 km
  • Hoa Lu (Vietnam)
  • 5 km
  • Tam Coc (Vietnam)
  • 142 km
  • Halong Bay (Vietnam)
  • 126 km
  • Hanoi (Vietnam)

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TourRadar does not charge any additional cancellation fees. You can cancel the tour up to 60 days prior to the departure date. If you cancel your booking for Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days via TourRadar the standard cancellation policy applies.
3 Genuine Reviews
All reviews are verified from travellers who went on Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days