From Heritage to Paradise: Vietnam and Thailand Tour 18-Day

Traveler Reviews

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  Lauren5.0•April 2025
  Amazing 18-day Vietnam & Thailand tour for two! Everything was incredibly well-organized. Our guides were fantastic,...
  Amazing 18-day Vietnam & Thailand tour for two! Everything was incredibly well-organized. Our guides were fantastic, the food was delicious, and the weather was perfect. Special thanks to Danny for taking such great care of us. We're already planning our next trip to Laos and Cambodia!Show more
  Traveled in April 2025
  

  Reply from: Legend Travel Group

  Dear Lauren, Thank you so much for your fantastic 5-star review and for choosing Legend Travel Group for your 18-day journey through Vietnam and Thailand! We are truly delighted to hear that everything — from the organization, guides, meals, and even the weather — contributed to an unforgettable experience for you both. Your special mention of Danny means a great deal to us, and we will be sure to pass along your kind words to him. We are even more excited to hear that you are already planning your next adventure to Laos and Cambodia — and we would be absolutely honored to assist you once again in creating another amazing journey. Thank you once again for your trust and support. We look forward to welcoming you back very soon! Warmest regards, Tony Bui/ Legend Travel Group

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• F

  FrankanderIsland5.0•July 2022
  My best trip ever!!!!!!! First time we used TourRadar & Legend Travel Group and everything was perfect, we’re more...
  My best trip ever!!!!!!! First time we used TourRadar & Legend Travel Group and everything was perfect, we’re more than satisfied so of course we already told friends about our lovely holiday in Vietnam, Thailand, the beautyful country with so many intreresting things to enjoy. I want to recommend you book Private Tour and upgrade to 5* Hotels for perfect stay!Show more
  Traveled in July 2022
  

  Reply from: Legend Travel Group

  Dear Mr. Frankander, - I am on behalf of Legend Travel Group, I would like to thank you for your write very nice review regarding to your experiences of "Review for Impression of Vietnam & Thailand" with TourRadar & Legend Travel Group! First of all, I would like to thank you so much for your trusting us! We are so happy when you had great experiences throughout Indochina (Vietnam-Thailand)! Your journey is great opportunity for local Tour Operators like Legend Travel to introduce beautiful country - Vietnam country to the World through you! Your all 5* reviews will encourage our team so much to improve our service! Thank you for everything! We wish you and your family all the best! We hope to serve you again in the next trips! Keep in touch and see you again! Do not forget sending your recommendations about your experiences to your relatives and friends! Best Regards, Legend Travel Group Team

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• G

  GeoffTatnell5.0•July 2022
  Vietnam & Thailand - a nice trip.... we spend an excellent journey in your country and i well tell it to everyone in...
  Vietnam & Thailand - a nice trip.... we spend an excellent journey in your country and i well tell it to everyone in my country !!!!!!!!thanks for this nice trip and nice time we spend together !! Halong Bay is great! It`s very difficult for me to combine my lights to Asia after Covid-19 but Flight from Saigong to Phuket is convenient for me to start the trip in Hanoi and go back home from Bangkok. Voted 6****** Karel VShow more
  Traveled in June 2022
  

  Reply from: Legend Travel Group

  Dear Sir. Tatnell, - I am on behalf of Legend Travel Group, I would like to thank you for your write very nice review regarding to your experiences of "Impression of Vietnam & Thailand" with TourRadar & Legend Travel Group! First of all, I would like to thank you so much for your trusting us! We are so happy when you had great experiences throughout Vietnam! Your journey is great opportunity for local Tour Operators like Legend Travel to introduce beautiful country - Vietnam country to the World through you! Your all 5* reviews will encourage our team so much to improve our service! Thank you for everything! We wish you and your family all the best! We hope to serve you again in the next trips! Keep in touch and see you again! Do not forget sending your recommendations about your experiences to your relatives and friends! Best Regards, Legend Travel Group Team

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• LJ

  Lisymol5.0•September 2019
  Fantastic tour package
  Traveled in September 2019
  

  Reply from: Legend Travel Group

  Hi. Lisymol Julien, Thank you for your review. Best regards, Tony Bui at Legend Travel Group

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• MB

  Michael3.5•November 2018
  Staff and guides were all helpfull, lovely people. The transport was modern and always punctual. The accommodation...
  Staff and guides were all helpfull, lovely people. The transport was modern and always punctual. The accommodation was poor, first room was damp and musty smelling, and was transferred to a suite for extra price which had badly rotting floorboards that precluded me from using certain parts of the room. The tours were potentially good but took to long to drive, made worse by enforced stops to entice us all to buy products on a commission. The eagerly awaited Halong bay trip, the only reason for the 5 day stay, was cut short only on arrival at the boat and after a 4 hour journey with 2 shopping stops. We were told of bad weather approaching which must have been forecast before we set off that morning. The trip on the boat only lasted 5 hours with the lobster dinner, overnight on boat, kayaking, beach , swim, breakfast and brunch all cancelled. The staff tried their best but management should have handled the whole situation differently and certainly better. The special part of the trip was ruined.Show more
  Traveled in November 2018
  

  Reply from: Legend Travel Group

  I'm sorry to hear that your experience with Impression of Vietnam & Thailand was not as enjoyable as you had hoped. It's good to hear that the staff and guides were helpful and punctual, but I understand that the accommodation and tours did not meet your expectations. It's also disappointing to hear that the Halong Bay trip was cut short due to bad weather and that management did not handle the situation well. Thank you for sharing your honest feedback. Best regards, Tony Bui at Legend Travel Group

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  Anita4.5•June 2018
  Staffs are good! They provide excellent service. I will recommend to my family and friends.
  Traveled in June 2018
  

  Reply from: Legend Travel Group

  Thank you for sharing your review, Yun Wa Anita Chan! It's great to hear that you had a positive experience with the staff and their service during your tour. We appreciate your recommendation to your family and friends. Best regards, Tony Bui - Legend Travel Group

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• LL

  Laura2.0•December 2017
  I booked two tours on Tour Radar. 118034-EASFC - Sapa Bac Ha Sunday Market 2Days/3Nights and 117790-KNT3U Hanoi -...
  I booked two tours on Tour Radar. 118034-EASFC - Sapa Bac Ha Sunday Market 2Days/3Nights and 117790-KNT3U Hanoi - Halong Bay Cruise overnight on Boat Short Trip for 5 Days A total of $1045.87 AUD The trip was a disaster and misrepresented in its entirety. There were so many issues I am unsure where to start but I will start with the two most upsetting and frustrating issues. 1. I was the ONLY person on this group tour 2. I did not have a tour guide with me I am and was completely baffled during the whole tour, being a female solo traveller who had just volunteered in a hospital in Ho Chi Minh and had treated myself to this amazing sounding tour so I could explore Vietnam with other people. Mainly so I was not alone and for the safety of other people and a tour guide. After just day two I realized I had booked something that had been completely misrepresented and I was distressed. So I emailed a complaint to Legend Travel Group and Indochina Legend as once booked via Tour Rador these were the companies who sent me my itinerary and details of the tour. There were 9 email address who received my complaint and I did not receive one reply. This is when I realized I was in trouble. Below are the details of the trip that has left me very distressed and upset and wondering why or how this could of happened, I am a strong individual and it was not my first time in Vietnam. I am not a naive and vulnerable traveller but still this group tour or lack of (as I was the only person) has left me extremely upset and distraught. I want answers. Day 1 – Friday 24th November I arrived to Hanoi, met by a man who didn’t speak English and didn’t tell me where I was going, he simply pointed to a car and I dragged my bag over. I arrive at the hotel and I am met by a man and told I am the only person getting the 8 hour night train to Sapa. Himself who I assume was the English speaking tour guide and no other guests on the tour would be joining me. I then thought I was having a Private Deluxe Cabin on the train as stated online (plus I had paid the extra single supplement so I didn’t have to share) but instead I was told I was having a shared cabin, so I paid an extra 2,200,000VND ($128AUD) cash to get the Private cabin. I then travelled alone - no tour group, no tour guide. Day 2 – Saturday 25th November The driver who picked me up at Sapa in a busy mini bus (I was relieved and hoped these people were on my tour, sadly they weren’t, I again was the only person on this group tour) didn't give me the correct details of my hotel, he gave me a piece of paper with "11 Maong Hoa" which was incorrect and pointed down the road but I did not know this was incorrect so proceeded to walk to the location following my satellite navigation. I had called the man who had put me on the train and he said the hotel was U Sapa not knowing the hotel has renamed to BB hotel. I got lost and upset and started to feel distressed, I then had another man call me and I met him at the legend hotel, I then assumed he was the English Tour Guide (he was not). I then start my Sapa trek which wasn't great – I was directed to go with a local native non English speaking woman, it was so muddy and slippery it was dangerous. I fell over so many times I had to turn back and go a different way with the woman who did not speak any English. We were also not informed on the level of difficulty of the trek, nor that we should wear gumboots. There was no picnic lunch? But instead a lunch served to us, which was spoilt by many many women forcing us to buy products. After this I left. Finally I get to the BB Hotel to check in and the reception have no record of my name, so I then have to call the other man who I had met in the morning to speak Vietnamese. I then check in. Hotel is very nice but was ruined due to screaming children running the hallway outside my room and the connecting door to my room are having a party. I made two complaints to reception. Reception said I can't move rooms as they are fully booked so I cried myself to sleep. Day 3 – Sunday 26th November I checkout and I join a mini bus with other people and we drive to Bac Ha Market and a local village. We were in the fully packed mini bus for over 6.5 hours that’s 3.5 hours there and 3 hours back with us spending a total of 2.5 hours out of the mini bus. This I could deal with as I was with other people and enjoyed having human contact. However what frustrated and upset me about this day was getting dropped at the train station at 4.30pm……. my train was not till 9.40pm! That is over a 5 hour wait on my own, alone as I had no one on my group tour, what and why was this done, this is not acceptable. The train station is not in a nice part of town and I was constantly harassed by men wanting to wash shoes and at one point had my shoes taken off my feet until I started screaming, they were then returned. After a 5 hour wait I was then be told my train ticket I had paid $128 AUD for was NOT A RETURN! I then got in a shared cabin with a family of 4 for an 8-hour train journey back to Hanoi. Day 4 – Monday 27th November I spent the day alone in Hanoi, as I had no other people on my group tour and no English-speaking tour guide. I was lonely and upset. I still had no reply to email complaint. Day 5 – Tuesday 28th November To upset and angry to go on my tour. Day 6 I joined the boat trip to Halong Bay called GARDEN BAY CRUISE this was lovely and would recommended booking separately it would be far cheaper just 500,000VND just $29 AUD. Day 7 I had a nice time at Halong Bay. As you can imagine I am livid as my trip was completely ruined due to what I booked being completely untrue and misrepresented, I did not get what I paid for and it has left me very upset. :( Laura Show more
  Traveled in November 2017
  

  Reply from: Legend Travel Group

  Dear Ms. Laura, Firstly I would like to thank you for your deep sharing with us about your fully trip experiences in Vietnam in November 2017! 1) I apologize you because your trip was not really successful! You are a single lady on traveling, I understand you expected to join with group however, your date of your departure, there were some other passengers canceled the trip in last minutes so you had no any passengers to join! I am so sorry about this! That`s why you traveled alone while we had to pay extra for guiding and transfers because of only you on the tour! 2) The Package which you traveled with is light adventure tour category including trekking, Sunday market and hill tripe! I think you read carefully the Itinerary before you booked the trip but you did not do it! That`s why you felt it was difficult to go trekking! 3) Regarding to the train. In the booking conditions: What includes and what excludes. We mentioned very clearly about cabin on the train. (your trip is joining with group) so you also shared the Cabin on the train. You wanted to have private Cabin so you paid for your special request by your own! 4) Many many women forcing us to buy products, people organized party outside of hotel or somethings like this! It`s out of my control so I could not change those situations for you! For my opinion, if you think positive it`s more fun when you talk with ethnic people who standing around you, ask them your questions about their living. They never forced you to buy somethings from them, they wanted to talk with you to learn English. You are still very young so please think it easier! Vietnam is still developing country! We may not provide you as most perfect services as you expect but we may provide you the best experiences about our beautiful country where you can see people around you friendly, children screaming, running when they joined the party! And...next time when you return Vietnam in the next trip, you can see everything is improving better and better! I do hope to see you in next Vietnam trip and I will arrange the most suitable group Tour for you then I am sure that, you will have sweet dream in every night and you will smile in every morning when you wake up! I apologize you for everything happened in this time because you traveled alone while other passengers canceled the trip in last minutes! I am so sorry about that! It`s our fault but it`s not total because if you eye to other reviews of our other customers you can see they are so willing and happy with what Legend Travel Group provided! Many thanks and keep in touch, Ms. Laura, Tony Bui Legend Travel Group

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• VL

  Victor4.0•April 2017
  Led by Trung
  The boat is not the newest available but the staff were quite friendly. With regards to the accommodation, the air...
  The boat is not the newest available but the staff were quite friendly. With regards to the accommodation, the air conditioning was a bit deficient as it would not work when the boat was moving, and when it did blow in the cabin it was ineffective and blowed moist humid air.Show more
  Traveled in March 2017
  

  Reply from: Legend Travel Group

  Dear Victor Lo, Thank you for taking the time to share your feedback with us regarding your recent Impression of Vietnam & Thailand trip. We appreciate your honest review, and we are sorry to hear that you experienced issues with the air conditioning on the boat. We apologize for any discomfort this may have caused you during your journey. We will be sure to share your comments with the boat staff to improve their services. At Legend Travel Group, we take our guests' satisfaction seriously, and we are committed to providing high-quality experiences. We appreciate your feedback as it helps us to identify areas for improvement and to ensure that future guests have a more enjoyable trip. Thank you for traveling with us, and we hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, Tony Bui - Founder, Legend Travel Group

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• MM

  MARIANA4.0•February 2017
  I stayed at the Viet View hotel, which had a great location, right at the heart of Old Quarter. The tour to Nihn Bin...
  I stayed at the Viet View hotel, which had a great location, right at the heart of Old Quarter. The tour to Nihn Bin was not spectacular, as the guide rushed to do it, however the cruise was excellent!Show more
  Traveled in February 2017
  

  Reply from: Legend Travel Group

  Thank you for your review, Mariana. Could you provide some additional information about your experience with the tour company and the overall impression of your trip? It would be helpful to future travelers considering this tour.

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  Micah5.0•December 2016
  Unfortunately we had to cancel our trip due to a major illness. Indochina Legend staff was very helpful, handeld the...
  Unfortunately we had to cancel our trip due to a major illness. Indochina Legend staff was very helpful, handeld the cancellation with the cruise company and granted a 100% refund. We will definitely book with them again. Thanks Indochina Legend team! Visited December 2015Show more
  Traveled in December 2015
  

  Reply from: Legend Travel Group

  Dear Ms. Micah, -I am on behalf of Legend Travel Group, I would like to thank you for your write very nice review regarding to your experiences of "Hanoi & Halong Bay plus Mountain Resort - 6 Days" with TourRadar & Legend Travel Group! First of all, I would like to thank you so much for your trusting us! We are so happy when you had great experiences throughout Vietnam! Your journey is great opportunity for local Tour Operators like Legend Travel to introduce beautiful country - Vietnam country to the World through you! Your all 5* reviews will encourage our team so much to improve our service! Thank you for everything! We wish you and your family all the best! We hope to serve you again in the next trips! Keep in touch and see you again! Do not forget sending your recommendations about your experiences to your relatives and friends! Best Regards, Legend Travel Group Team

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