Honolulu Hawaii Experience 7D/6N

Traveler Reviews

• 

  Alex2.0•February 2019
  All in all, a very badly organised tour, especially considering how much I payed. To start with, despite providing...
  All in all, a very badly organised tour, especially considering how much I payed. To start with, despite providing my airline details, no hotel shuttle was booked for me. As such, I had to pay $30 out of my own money at the airport for. Day 1: Hanauma Bay Snorkelling - Another poorly organised tour on behalf of Bamba. They gave the tour company the name 'Arthur' instead of 'Alex', however luckily for me they understood my situation and still agreed to take me. Day 2: Boat Ride - I didn't even bother doing this. It is organised for 7am, at a hotel a 50 minute walk from the hostel I was staying at. I did however meet a fellow traveller, that also booked through Bamba, and told me the experience was not the best. As such, I was actually very glad I decided to miss it. Day 3: Waterfall Hike - Actually, this was very good, nothing but positives. The tour guide was amazing, and I had a very enjoyable day Day 4: Pearl Harbour - Due to Bamba (again!) giving the tour company the wrong name, they refused to let me on the bus. As such, I was left at the bus stop with nothing, and waited for about 40 mins hoping that another bus would turn up and let me on. I emailed Bamba telling them how dissapointed I was, and they agreed to rebook it for me. However, I asked them to rebook if for saturday, they instead booked it for friday. As a result of this I has to pay another $30 out of my own money to reschedule tours that I had booked for myself on Friday (my free day). All in all, I would not book this again. I would recommend that you should instead book the hostel (Polynesian Hostel Beach Club), and all subsequent activities yourself.Show more
  Traveled in February 2019
  

  Reply from: Bamba Travel

  Hi Alex. Thank you for sending us your comments and I want to extend our sincerest apologies for the experience that you had during your adventure through Hawaii. We appreciate you bringing this issue to our attention and we will work to ensure our local team have the correct information. We are hardly working to improve our assistance. The Bamba Team (Daniela Pérez).

  Show more
• N

  Nadia2.0•March 2018
  The breakfast was merely a couple of pancakes and some oatmeal. Secondly, they were not always cooperative and seemed...
  The breakfast was merely a couple of pancakes and some oatmeal. Secondly, they were not always cooperative and seemed extremely disorganized most of the time. Would not recommend this experience to anyone. Would have been a lot easier, cheaper, and better to book everything for ourselves. Regret spending a single penny with Bamba.Show more
  Traveled in March 2018
  

  Reply from: Bamba Travel

  Dear Nadia, Thanks for your feedback, we are very sad to read that you didn’t had a great time travelling with Bamba Experience, since our main goal is to help travelers to be even happier. It's a shame that the breakfast did not exceed your expectations, we are already checking with our provider how we can offer a better experience in this regard. We checked all the mails exchanged and our staff was attentive to all your doubts and requests, always responding quickly and cordially, as usual. =) Despite the mentioned situations, we hope you still enjoyed this incredible destination that offers stunning landscapes and diverse entertainment, for all tastes. Sincerely, Conceição De Camillis Bamba Happiness team

  Show more
• NN

  Nhu3.5•January 2018
  The trip was as I expected, but communication between Bamba Experience and the local tour group could be improved.
  Traveled in January 2018
  

  Reply from: Bamba Travel

  Hello Nhu, thank you very much for your valuable feedback! We are happy to hear you had a great time! Your comments help us to improve our service to future guests. We would love to host you on another experience. Please have a look at our tours in other countries! Sincerely, Pedro Ferraez from The Bamba Team.

  Show more
• KM

  Karen3.5•August 2017
  I had a great time in Honolulu. The accommodation was good, rooms were basic but clean. The 4 day trips (mornings,...
  I had a great time in Honolulu. The accommodation was good, rooms were basic but clean. The 4 day trips (mornings, latest return was 2.30pm) were really good, although some left pretty early which meant missing the included breakfast (good pancakes but no other options) 3 out of 6 days. Also worth noting that the Ocean Voyage tour at Kualoa Ranch (beautiful place and really good!) pick up was at 7.15am at a hotel 40mins walk away at the other end of town, then bus back wasn't til 1pm. Long day for a 45min boat ride so might be worth looking into other activities there too. Overall everything went according to plan and I had a great time, but as expected this would be a good bit cheaper to book everything yourself.Show more
  Traveled in July 2017
  

  Reply from: Bamba Travel

  Hi Karen! Thank you very much for your valuable feedback! We will definitely keep in mind your experience to improve our adventures through Hawaii and provide you with nothing than amazing trips. We appreciate you bringing this issue to our attention and we will work to ensure you will have an excellent breakfast! Until next time! The Bamba Team (Daniela Pérez)

  Show more