Iberian Explorer

Traveler Reviews

• R

  Rafael

  November 10th, 2025
  4
  Very good bus driver and tour guide
  Traveled in October 2025
  

  Reply from: Costsaver

  Thank you for being our guest and travelling with us.

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• N

  Nestor

  October 6th, 2025
  5
  Well packed with lots to see during the 13 days.
  Traveled in September 2025
  

  Reply from: Costsaver

  Thank you for taking this journey with us.

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• J

  Janine Bryna

  September 23rd, 2025
  5
  **Iberian Explorer Tour – A Fast-Paced Gem for Time-Savvy Travelers** As someone who frequently joins guided...
  **Iberian Explorer Tour – A Fast-Paced Gem for Time-Savvy Travelers** As someone who frequently joins guided tours, I’ve come to appreciate the delicate balance between structure and spontaneity—and the Iberian Explorer Tour nailed it. This itinerary is ideal for travelers who want to cover a lot of ground in Spain and Portugal without sacrificing quality or cultural depth. Our tour director, Tania, was a standout. She brought a wealth of ideas and local suggestions to the table, and handled our group with grace and professionalism—even when some participants routinely ignored her instructions for break times, lunches, and bus departures. Her patience and poise didn’t go unnoticed. Nuno, our driver, was equally impressive. He navigated every twist and turn with skill and ensured we arrived promptly at each destination. His calm demeanor and reliability made the journey smooth and stress-free. The tour itself was well-paced and thoughtfully curated. My personal highlight was Granada, especially the winding alleys of the old town—an atmospheric maze of history and charm. One evening in Lisbon, I opted out of the group dinner and instead explored Bairro Alto with a fellow traveler. We wandered through Miradouro de São Pedro de Alcântara and Igreja de São Roque before enjoying a relaxed meal at Tapa Do Bairro Alto & Bar. It was a perfect blend of local flavor and spontaneity. I’d absolutely recommend this tour to friends who are short on time but eager to experience the essence of Iberia. It’s a whirlwind, yes—but a beautiful one.Show more
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  Traveled in August 2025
  

  Reply from: Costsaver

  Thank you very much for travelling with us and for sharing such a thoughtful and beautifully written review of your Iberian Explorer Tour. We are delighted to hear that the itinerary struck the right balance for you, allowing you to experience so much of Spain and Portugal without compromising on depth or quality. It is wonderful to know that the Travel Director made such a strong impression. Her professionalism, patience and wealth of local insight are qualities we value greatly, and your recognition of the way she managed the group with such grace is truly appreciated. We will be sure to share your kind words with her. We are equally pleased to hear that the Coach Driver contributed so positively to your journey. His skill, calmness and reliability are exactly what we aim to deliver through our drivers. Your highlights paint a vivid picture of the experience. Granada’s old town is indeed a special place, and your spontaneous evening exploring Lisbon sounds absolutely charming. It is lovely to hear that you found moments to enjoy both the structured elements of the tour and the freedom to follow your own path. Thank you once again for choosing to travel with us and for recommending the tour so warmly. We hope to have the pleasure of welcoming you back on another journey very soon.

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• J

  Janet

  December 10th, 2024
  5
  The Tour Director Atakan was very friendly, informative and outgoing...made the Tour very fun.
  Traveled in November 2024
  

  Reply from: Costsaver

  We appreciate your feedback and are pleased you had an exceptional experience during your tour with us. It is a matter of great pride for us to have team members who are indeed an asset to our company and are committed to providing the best possible service to our guests. We thank you for choosing Costsaver for your travel needs and hope to have the pleasure of serving you again.

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• K

  Karen

  October 14th, 2024
  2
  Don’t know how a 2 star company can hire and keep 5 star employees. The driver, Jose & Tour Director, Rachel, were...
  Don’t know how a 2 star company can hire and keep 5 star employees. The driver, Jose & Tour Director, Rachel, were excellent. Jose is an amazing driver who skillfully navigated tiny streets and kept us safe. He maneuvered the bus with incredible finesse. Rachel is knowledgeable, friendly, and her charming upbeat nature set the tone for our tour. She spoiled us with many treats that reflected the culture of places visited. She and Jose had a great rapport and their wit and humor only made things better. The tour itself was very disappointing. The ambitious itinerary disappointed because many of the stopping points were very short (an hour or so) and did not allow any in depth experience. For example, Fatima-the reason we chose this tour was 2 hours or less) and it was not possible to visit this shrine with any sense of reverence or to even see everything there. It was a frenzy of buying candles, lighting, praying. Mass was being said but I could only spend a few minutes there. Also had to make a mad dash t find souvenir shop and purchase items to bring home; holy water bottles and then try to fill them and run back to the bus. I have been on several European tours and never had to manage my own luggage. If I had known in advance, I would not have booked the tour because at 77, handling luggage is too much. In Malaga, we had to take our luggage up and down a very steep cobblestone incline. Even though the driver got us as close to the location as he could park, it was a nightmare. I tore a ligaments in my leg doing this and it pretty much ruined any further enjoyment of the tour because of the pain and restricted mobility. I am still being treated and have impaired mobility at home. The hotels were just OK. Some not so good -for example the first one with lime green decor, frozen in the 60’s or 70’s. It was worn out and too far from Barcelona to be accessible. The other hotels were typical of those catering to large groups-adequate, but showing their wear. The hotel staff in all the hotels was top notch. I could go on-but you get the idea.Show more
  Traveled in September 2024
  

  Reply from: Costsaver

  Thank you for taking the time to provide us with your feedback. As a company that takes pride in creating unforgettable moments and memories, we are delighted you enjoyed your time with the On the Road Team and this incredible itinerary. We are committed to providing you with the best possible experience, and we apologise for any aspects of your trip that may not have met your expectations. We at Costsaver endeavour to make reasonable modifications to accommodate our valued guests when advised of mobility issues. Our coaches must abide by local restrictions that may not be permitted in some town and city centres. Regrettably, such restrictions are beyond our control, and walking or other transport arrangements may be the only alternative available. Additionally, some places on this itinerary offer only a limited range of hotel choices, which may accommodate our requirements for our tour groups. These hotels do not offer services such as portage; we have also informed our guests of this by including the information in the final travel documents. We wish you a speedy recovery; thank you for travelling with us.

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• I

  Ida

  October 5th, 2024
  4
  Rachel was kind, helpful and intelligent. The local guides were interesting and informative. As well as eager to...
  Rachel was kind, helpful and intelligent. The local guides were interesting and informative. As well as eager to answer questions. The itinerary was very rushed with little written explanation of the time allowed for each excursion. Most disappointing of the entire trip, was the little time that was needed in Fatima.Show more
  Traveled in September 2024
  

  Reply from: Costsaver

  Thank you for sharing your review with us. We truly appreciate your feedback regarding your experience with us. We are thrilled to hear that our Travel Director enhanced your guided vacation. Thank you for choosing to travel with us.

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• A

  Ashlee

  September 17th, 2024
  3
  This tour is fairly fast paced (as expected) to give a glimpse of different areas of Spain. Some more time/places in...
  This tour is fairly fast paced (as expected) to give a glimpse of different areas of Spain. Some more time/places in Portugal would be nice. Hotels were clean and comfortable, however, typically out of all the main cities meaning additional costs and time in taxis or public transport to go and explore in limited free time. Hotel dinners were poor to average standard.Show more
  Traveled in August 2024
  

  Reply from: Costsaver

  Thanks so much for sharing your review. We're thrilled that our On The Road Team improved your guided vacation experience. Our Product Team will look into adjusting this dynamic tour's pace to ensure all our guests have a great time. We appreciate your feedback, and your valuable comments will help us improve our services in the future.

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• T

  Teresa

  June 23rd, 2024
  5
  Would have preferred more free time for shopping and hotels closer to shops.
  Traveled in June 2024
  

  Reply from: Costsaver

  Thank you for being our guest and travelling with Costsaver. We have acknowledged your feedback and hope you enjoyed the beautiful sights of your Iberian Adventure.

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• M

  Marie Anne

  June 20th, 2024
  5
  This is a great tour to see so much of Spain and Portugal in a limited period of time. Our travel director Pascal was...
  This is a great tour to see so much of Spain and Portugal in a limited period of time. Our travel director Pascal was amazing and made sure that everyone's needs were met.Show more
  Traveled in June 2024
  

  Reply from: Costsaver

  Thank you for your feedback. Our Travel Directors play a vital role in ensuring the success of every trip, and we carefully select and train them to handle our departures with professionalism. We are delighted to know that they have provided excellent service. We are pleased that you enjoyed your time in Spain and Portugal, and we would love to host you again.

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• M

  MO

  May 28th, 2024
  1
  was stranded for 7 hours in Barcelona airport with no place to go. had not received any tour information. it was a...
  was stranded for 7 hours in Barcelona airport with no place to go. had not received any tour information. it was a waste of my money and time with bad memories of Spain.Show more
  Traveled in May 2024
  

  Reply from: Costsaver

  Thank you for sharing your feedback with us. We appreciate your input and apologize for any inconvenience you may have experienced. Please provide us with your booking information so we can look into your booking issue. Our Guest Relations Department can assist you with any inquiries or concerns. Please feel free to email our Guest Relations Department at globalguestrelations@ttc.com.

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