Inca Quarry Trek to Machu Picchu 3D/2N

Traveler Reviews

• 

  Kristen

  December 21st, 2023
  Overall, I'm very pleased with the package. There was only one snafu when I arrived in Peru and my driver was not...
  Overall, I'm very pleased with the package. There was only one snafu when I arrived in Peru and my driver was not there. However, they got me a taxi so it turned out fine. The hotel (San Pedro Monestario) was modest, rustic, and charming. Definitely no frills but it was fine by me. The communication with TR was very good. I was able to get responses in a timely manor. The guide that was assigned as my contact ( I wish I could remember her name!!!!! She was from South Africa) she was amazing!!!! She helped me off-hours, and really made me feel like I had someone to reach out to at all times. Please tell her thank you from me! There was an mudslide on one of my day tours, and I was given a refund for this being cancelled and that was swift and appreciated. Thank you Tour Radar.Show more
  Traveled in December 2023
• 

  Christopher

  February 18th, 2019
  The trek that we went on was really good. The views and the food were amazing! Four course meals and service that...
  The trek that we went on was really good. The views and the food were amazing! Four course meals and service that we received during meal time was completely unexpected, and better than in most restaurants we had eaten at on our trip. The trek itself, however, was not the trek that we paid for. The trek was supposed to go over two mountain passes, with the highest pass being 4,500m, and camping around 4,300m. We only went over one pass, and the height was only 4,050m. Our campsite, we were told was at 3,900m. Not that big of a deal since we did see the gorgeous waterfall and one of the main Inca sites for the day. According to the itinerary we were emailed, on Day 2 we were supposed to see the Inca quarry at Cachicata, which admittedly I couldn't remember until the trek was over and I went back and read the itinerary again. We were never taken to the quarry, which afterall, was the name of the trek. After reading the emailed itinerary and realizing we not only missed out on the quarry, but a cave and some mummies that are located near the quarry. Of course after reading that, we were very disappointed. Again, the trek we went on was very nice, it just wasn't what we paid a lot of money to see. Because of that, I am afraid I won't be able to recommend it to any of my friends who are planning on going to Peru.Show more
  Traveled in February 2019
  

  Reply from: Bamba Travel

  Hello Christopher! Thanks for your comments. Your feedback is very valuable to us to we can constantly improve our service. We appreciate you bringing this issue to our attention, we will work to ensure our travellers miss any activity The Bamba Team

  Show more
• L

  Laura

  January 29th, 2019
  On the first day, we all had the train to Machu Picchu at different hours. I was the first that had to take the...
  On the first day, we all had the train to Machu Picchu at different hours. I was the first that had to take the train, so I did not have enough time to see the ruins of Ollantaytambo. I had to leave while the rest of the people stayed there. The guide wanted me to pay the taxi to the station, when all the transportation was included, so finally he paid it. When I arrived in Aguascalientes, nobody was there to pick me up. After waiting for 20 minutes, a girl picked me up and we walked to the hostel. The day before the excursion started, I visited your office and I got all the information and itinerary of the trip. I had been told that I would stay in a hostel in the center of Aguascalientes, but the women that picked me up brought me to a very different one, that was on the opposite side of the city. This is not serious, telling people the hostel they will stay at and sending them to a very different one. Once in the hostel, a guy came to explain me what the plans were for the next day. Well, the information I got, was completely different that the one that I got on you office. How is that possible? After visiting Machu Picchu and taking the train back to Ollantaytambo, a girl picked us up, and she asked us to wait for ten minutes until the next train arrives to pick up more people. We had to wait more that an hour in the car. On the way back, there were also local people in the car who paid to the driver to drive them back home, so it was quite uncomfortable because the car was completely full. When you pay quite a lot of money to an agency/tour-operator to make an excursion you make once in live, you expect to have a well organized trip, and that is not what I got.Show more
  Traveled in November 2018
  

  Reply from: Bamba Travel

  Hello Laura Your feedback is very valuable to us for future trips, We will work to ensure the communication with our team and the information we do provide will improve as you'll have the right details since the beginning and you'll be comfortable during your adventure. I want to extend our sincerest apologies for the experience that you had. The Bamba Team (Daniela Pérez)

  Show more
• K

  KristineLorentzen

  January 25th, 2019
  1. I downloaded the Trip Plans app as recommended to have easy access to our tour information before our trip. We...
  1. I downloaded the Trip Plans app as recommended to have easy access to our tour information before our trip. We found the information in the app insufficient and the meeting times for every tour departure were several hours wrong from the information given us on our tour information meeting with Bamba Experience in Cusco. 2. The meeting times for our tour departures were very early (we were completely fine with that), but we would definitely recommend you to provide breakfast when the tour departure time is before the hostel breakfast opens. I book through an agency to make the practical stuff more easy and this would add a lot of value. 3. At the tour information meeting with Bamba Experience we received all the tickets for our Machu Picchu tour, but on day 1 to Machu Picchu we arrived in the park to start our hike (after hopping off the train) and we had all the tickets but our entry tickets. Big thanks to our guide for talking us in! 4. The itinerary for day 1 on the Machu Picchu tour said we would be provided with lunch so we only took snacks with us. For three people to share (without the guide) we were provided with 3 pieces of fruit, 2 bricks of juice, 2 musli bars and 1 piece of TUC crackers. Maybe there were some nuts too. It must have been a mistake. This is not a lunch for three hiking people. We arrived very hungry to Machu Picchu. Our guide didnt have anything to eat, so he was grumpy when we arrived to Machu Picchu and was not in the mood to answer questions about Machu Picchu. He was eager to get back to Aguas Calientes. Who can blame him. As we were very hungry too, we decided to go almost immediately to Aguas Calientes which was catastrofic when we just arrived to the reason we went on the tour. Sorry Bamba Experience but we had a bad experience with you on this tour. But we liked our guide and were very happy to see Machu Picchu. The Quadbike tour was really cool too!Show more
  Traveled in November 2018
  

  Reply from: Bamba Travel

  Hi Kristine! Thank you for very much for sending your comments. Your feedback is very valuable to us and we will work on this matter to make sure our team are providing you with the correct details for your trip, as we aimed for you to enjoy your trip in its entirety. We will work to ensure our services will improve. The Bamba Team (Daniela Pérez)

  Show more
• C

  Caroline

  May 9th, 2018
  We had a great tour to Machu Picchu, and our team was excellent. Especially our guide JC did a very good job, and...
  We had a great tour to Machu Picchu, and our team was excellent. Especially our guide JC did a very good job, and took care off us the whole way!Show more
  Traveled in May 2018
  

  Reply from: Bamba Travel

  Hello Caroline, thank you very much for your kind review! We are so happy you had an excellent time with our local team! We appreciate your comments this gives us the motivation to keep doing the good work for our travelers. We would love to see you again on another Bamba tour. Please keep us in mind for your future travels! Sincerely, Pedro Ferraez from the Bamba Team.

  Show more
• 

  Sofie

  May 9th, 2018
  We gad a very good trip to Machu Picchu and put guide JC did an excellent job
  Traveled in May 2018
  

  Reply from: Bamba Travel

  Hello Sofie, thank you very much for your kind review! We are so happy you had an excellent time! We appreciate your comments this gives us the motivation to keep doing the good work for our travelers. We would love to see you again on another Bamba tour. Please keep us in mind for your future travels! Sincerely, Pedro Ferraez from the Bamba Team.

  Show more
• L

  Llijah

  March 9th, 2018
  Inca trail tour was very impressive! My guide Neyser was very knowledgeable and enthusiastic. Some items such as...
  Inca trail tour was very impressive! My guide Neyser was very knowledgeable and enthusiastic. Some items such as dinner could have been better but even the sub par meal didn’t take away from how great the guide was. I highly recommend the tour.Show more
  Traveled in March 2018
  

  Reply from: Bamba Travel

  Hello Llijah, thank you very much for your valuable feedback! We are happy to hear you had a great time! Your comments help us to improve our service to future guests. We would love to host you on another experience. Please have a look at our tours in other countries! Sincerely, Pedro Ferraez from The Bamba Team.

  Show more
• 

  Avaaraq

  January 6th, 2016
  Our guide was excellent, but the rest of the experience wasn't great! What the company tells you, is that it is...
  Our guide was excellent, but the rest of the experience wasn't great! What the company tells you, is that it is almost impossible, very expensive and difficult to get to Machu Picchu on your own, And that is a LIE! It's also a lie, when the company gives the expression that every tour in other companies are soldout! Besides of the really good guide we had, there really is nothing good about the experience this company gave me. I spend ALOT of money, that could have been saved, if I either had found another company or if I had went to Machu Picchu on my ownShow more
  Traveled in July 2015
  

  Reply from: Bamba Travel

  Hi Avaaraq, Thank you for your review. We are glad our guide was excellent. We want to thank him for his wonderful job. We always make sure our guides are friendly, knowledgeable and professional. We are sorry you think our other services weren't good value for money. It goes without saying that by booking through an online company, it will cost you more than going on your own because there are costs involved. Still, our goal is to give the best service possible on our tours, with comfortable transport, lodging, professional guide and a small group experience. Basically we offer you a much better service than other local budget companies. We are sorry you thought you were lied to, not sure who you were in contact with who told you this. It is not impossible to go to Machu Picchu on your own, but it is more convenient to have a whole package booked beforehand so as to not worry about booking on the go when you have limited time plus risking train tickets to sell out. We hope that, thanks to this response, you will have a better understanding of the price difference. Still, we hope that you had a great time at Machu Picchu as it is quite exceptional! Take care,

  Show more