10 Days From the South to the North of Vietnam

106 Reviews

• 

  Gill
  Written on December 1, 2018

  4.5 - Excellent

  A great tour to get a flavour if Vietnam and do everything most people want to do when visiting. Everything was so we'll organised and you were looked after completely at every stage...

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  Emma
  Written on November 27, 2018

  3.5 - Good

  Had an unforgettable experience travelling from South to North Vietnam. A very well organised itenary, we always got picked up on time and had a comfortable journey. But there were situations I encountered which made me feel Hoi An Express could have... Read more

  

  Hoi An Express commented on this review

  Dear Emma, Thank you for your letter describing the problems that you have encountered with Hoi An Express. We appreciate your candor. Please accept our sincere apologies. However, please keep in mind that, not every storm is the same. Depending on the direction of the storm, we would decide what to offer for backup plan. There was a certain reason why you could not sleep in Ha Long. What is the point of staying there and risking your life? Noone would know when the storm would last as well. We are in this business for years and we know what is good decision for you. Even if Besides, it also depends on which activities you have taken and what is leftover. In your case, you were still able to take 4 hour cruise journey (in contrast, our previous guests totally could not enter the cruise at all and had to go back Ha Noi immediately). If you look at our brochure: - 2D1N cruise: USD 179/pax - One day tour Ha Long (USD 179/pax) + Bat Trang (USD 79/pax) + 3* accommodation (USD 40/room/night) + 2 meals (USD 30/pax) If the tour had been cancelled, you surely would not have gotten the same thing back. It is clearly we compensate more than enough for what you could get. Last but not least, on your arrival, we do provide daily tour brochures for your freetime. Please do not say there is no tip or option. We hope that above information is somehow clear your bad impression over us. Your business is important to us, and we hope that you will give us another opportunity to serve you and show you our improvement. Thank you again for bringing these matters to our attention.

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• 

  Sheila
  Written on November 26, 2018

  4.5 - Excellent

  Pros - Van always arrived on time, provided bottle of water and wet wipes everyday, meals were freshly cooked, visit to sites were excellent, small group of 9 which we spent next 10 days with which was nice. Cons - Our accommodation in Hoi An was confirmed... Read more

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• MC

  Mariella
  Written on November 2, 2018

  5.0 - Excellent

  I thoroughly enjoyed the tour however a few random stops like the bamboo shop were not necessary. We were told about a discount clothing warehouse and this would have been more suitable. I loved Da Nang, Hoi An and Ha Long Bay and would have loved to have... Read more

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• J

  Jenny
  Written on October 28, 2018

  4.5 - Excellent

  One of our Tour guide Tien was excellent we also pay extra for local foodie tour which was fun. I like the extra upgrade options for 1/2 day tour because it could fill up some free time. Please include B hill in da nang as an extra tour in the future I... Read more

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• MM

  Mark
  Written on October 25, 2018

  5.0 - Excellent

  I had a great time going through Vietnam with the tour. The tour guides are all lovely, informative and make the effort to always have something to talk about. I think Sang in Saigon is a national treasure to be honest. Thi Thu whom emailed me regarding the... Read more

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• 

  Anonymous
  Written on October 23, 2018

  4.0 - Good

  The tour itinerary was well organised with good transportation and the tour guides did their jobs well. The food was great! Hotels were comfortable, central and the daily free breakfast buffet was always good. It was an enjoyable and memorable experience.... Read more

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• KH

  Kim
  Written on October 21, 2018

  5.0 - Excellent

  This was an amazing tour with wonderful people and activities. I was extremely happy with the care and thoughtfulness of Hoi An Express and I have already recommended them to two other people.

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• 

  Jill
  Written on October 11, 2018

  4.5 - Excellent

  Lam was wonderful and very helpful. Makong Delta was touristy but in need of tourists. Cu chi was fascinating.

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• LL

  Liendung
  Written on October 10, 2018

  4.0 - Good

  Excellent trip. Visit memorable spots including Ha Long bay and caves, My Sơn sanctuary, and Mekong Delta. A bonus was to meet people around the world including the USA, Australia, and New Zealand.

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