Tortuguero National Park Adventure 3D/2N

Traveler Reviews

• KH

  Klaus-Heinrich4.0•March 2026
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  It was a very nice 3-day trip to the world of Tortuguero Laguna Lodge. The facilities and the service were excellent....
  It was a very nice 3-day trip to the world of Tortuguero Laguna Lodge. The facilities and the service were excellent. The tour guide Walter did an excellent job. The only thing we didn't like was the return transfer. We had to take a cab from our hotel Vilas del Rio to the Wyndham Garden pick-up point. A direct pick-up would have been possible in terms of traffic. Therefore one star less. It was a wonderful three-day trip into the world of the Tortuguero Laguna Lodge. Both the grounds and the service were outstanding. Our tour guide, Walter, did an excellent job. The only thing we were not pleased with was the transfer service to and from the lodge; on both legs of the journey, we had to take a cab from our hotel, Vilas del Rio, to the designated pickup point at the Wyndham Garden. A direct pickup would have been entirely feasible from a traffic standpoint. For this reason, we are deducting one star.Show more
  Traveled in March 2026
• HK

  Heinz4.0•March 2026
  It was a wonderful 3-day trip to the world of Tortuguero Laguna Lodge. The lodge and the service were excellent. Our...
  It was a wonderful 3-day trip to the world of Tortuguero Laguna Lodge. The lodge and the service were excellent. Our tour guide, Walter, did a fantastic job. The only thing we didn't like was the transfer to and from the lodge. We had to take a taxi each way from our hotel, Vilas del Rio, to the Wyndham Garden pick-up point. A direct pick-up would have been possible given the traffic situation. That's why we're deducting one star.Show more
  Traveled in March 2026
• JP

  Joshua3.0•April 2021
  The tour and resort were fantastic. Similar to other reviewers below, the issues I had were with Bamba (the booking...
  The tour and resort were fantastic. Similar to other reviewers below, the issues I had were with Bamba (the booking agent on TourRadar). They were not very responsive when asked about pickup time. Bamba only provided an incorrect first name to the company running the tour, which resulted in confusion and delay during initial pickup. What is written in the description is not fully accurate (no second boat tour, no second walking tour through national park). Consider booking through other agents or directly through one of the resorts in Tortuguero instead of Bamba.Show more
  Traveled in April 2021
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  Miki3.0•January 2020
  The way they organized this tour was so poor and frustrating. On the first day, tour company didn't send the...
  The way they organized this tour was so poor and frustrating. On the first day, tour company didn't send the infromation about exact time when driver picked us up and I thought they would be my hotel at 6 as a brochure said. But it turned out it was 5:30 (after we departed, they send the information). The receptionist suddenly showed up my room and the driver got angry with me because we were late. Everyday, we had different tour guides. After we landed on the island by boat, the tour guide told us that he was no longer our tour guide and we had to wait for another guide to send us to the hotel. But nobody showed up and we only knew the name of our hotel. Fortunately, one of the tourists could speak Spanish and he asked locals about the location so we finally arrived. We didn't received any description about meals, tours so you may figure out by yourself. Boat tour, bus transportation and meals were really great. The place, Tortuguero was good place to see the nature and relax with staying at the beach. Our hotel located in front of beach.Every tour guide was friendly and well-known about animals, nature and Tortuguero. (I don't recommend to travel there in January because it's rainy season.)Show more
  Traveled in January 2020
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  Jesse4.0•September 2019
  This was a slightly confusing tour - we had different guide every day and it wasn’t the same group of people every...
  This was a slightly confusing tour - we had different guide every day and it wasn’t the same group of people every day. The local tour company was different from what I booked which made things at the hotel kind of confusing, as I thought I was on a tour with a company they didn’t have me down for. The itinerary I was emailed wasn’t accurate but I only found this out though last minute updates. I thought as a solo traveller I might meet people, but because each day I was out with a new group it wasn’t very social. Besides the confusion, the local guides were great and the eco lodge was fantastic. The food left a little bit to be desired, as it was very similar for every mea for three days (but this also seems typical of Costa Rica in general), but it was plentiful and I was never hungry. I would suggest the tour raises its price to include the park fee - it is clearly listed that it’s not included but there’s no way around paying it and it’s quire expensive.Show more
  Traveled in August 2019
  

  Reply from: Bamba Travel

  Hello! thank you very much for your valuable feedback! We are happy to hear you had a great time! Your comments help us to improve our service to future guests. We would love to host you on another experience. Please have a look at our tours in other countries! The Bamba Team (Pedro Ferraez)

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• AV

  An5.0•April 2019
  Experience with Bamba was not TOP! Took them more than a week to confirm availability. The tour itself with the local...
  Experience with Bamba was not TOP! Took them more than a week to confirm availability. The tour itself with the local crew in Costa Rica was just TOP!Show more
  Traveled in April 2019
  

  Reply from: Bamba Travel

  Hello An, Thank you very much for your valuable feedback! We are happy to hear you had a great time! Your comments help us to improve our service to future guests. We would love to host you on another experience. Please have a look at our tours in other countries! The Bamba Team (Pedro Ferraez)

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• VA

  Vladimir3.0•March 2019
  Our guides were great! The transportation and the organizations was great. My only problem is the place we slept at...
  Our guides were great! The transportation and the organizations was great. My only problem is the place we slept at in Tortuguero Beach. The staff was friendly but the rooms were really really basic. No air conditioner. No hot water. The water didn’t drain properly in the bathroom every time you used your small sink or the shower. Very small room too. The sheets and the room were clean. And the worst was the food. I am vegetarian. After they learn that I do not eat meat they didn’t know what to give me. The food itself was with no variety and with questionable cleanliness. My stomach got upset almost the whole time, but the last day it was the worst. I had a stomachache, diarrhea, and nausea. I even missed the last walk in the jungleShow more
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  Traveled in March 2019
  

  Reply from: Bamba Travel

  Hello Vladimir! Thanks for sending your comments! I want to extend our sincerest apologies for the experience that you had. We appreciate you bringing this issue to our attention and we will work to ensure it is corrected and we'll improve the accommodation for future travels as we do not want for our travellers to miss any activity. The Bamba Team (Daniela Pérez)

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• AS

  Aniek5.0•March 2018
  It was a great experience! We have seen a lot of wildlife by boat and hiking! During the ride to go there already may...
  It was a great experience! We have seen a lot of wildlife by boat and hiking! During the ride to go there already may see a lot of Tortuguero and more! We had a local guide (Kevin) on the island who could tell everything nice! We stayed at Tortuguero Beach and everything was well organized and the staff was friendly!Show more
  Traveled in March 2018
  

  Reply from: Bamba Travel

  Hello Aniek, thank you very much for your kind review! We are so happy you had an excellent time and the chance to be close to the nature of this beautiful national park! We appreciate your comments this gives us the motivation to keep doing the good work for our travelers. We would love to see you again on another Bamba tour. Please keep us in mind for your future travels! Sincerely, Pedro Ferraez from the Bamba Team.

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• SB

  SIMON4.0•December 2017
  Over all a very great trip with memories to last a lifetime. I was constantly amazed at how diverse and numbers of...
  Over all a very great trip with memories to last a lifetime. I was constantly amazed at how diverse and numbers of animals that live in such a small area. Every morning you could see Capuchin Monkeys and you could hear the howler monkeys often. Many different types of birds. So many animals to name. You got to actually sleep in the heart of the jungle.Show more
  Traveled in November 2017
  

  Reply from: Bamba Travel

  Hi Simon. We are happy to hear you enjoyed your adventure with us through the heart of the Jungle in Costa Rica! We are glad you were able to enjoy wildlife viewing due this is subject to climatic conditions and the wild nature of the animals. We would love to see you again on another Bamba tour. Please keep us in mind for your future travels! The Bamba Team (Daniela Pérez)

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• AM

  Adriana4.5•June 2017
  The tour was easy to organize and we enjoyed every part of it. We had Kevin and Pedro guiding us and taking us on the...
  The tour was easy to organize and we enjoyed every part of it. We had Kevin and Pedro guiding us and taking us on the boat, they were amazing in their ability to find all sort of wild life, give us time to take picture or do the pictures for us, etc. The only part of the tour that we did not enjoy much was the tour to the town, it was very hot and the town is really small not much to see. It was worth walking the main street and the beach but we would have preferred to have another ride on the boat. Overall I recommend visiting Tortuguero and thank our guides. The most disappointing part of the whole experience was dealing with Bamba Experience. We left walking sticks in one of the buses and the mexican office did not help us in due time. It took them for ages to locate the driver in Costa Rica and give us a proper answer why they did not find them. So, if you loose anything in the trip Bamba experience will not be able to liaise efficiently with the operator in Costa Rica and find them. If I were to go again to Tortuguero I would contract a different operator. Show more
  Traveled in May 2017
  

  Reply from: Bamba Travel

  Hi Adriana Thank you so much for sending your comments through. We are happy to hear you had a great time at Tortuguero. Your feedback is very valuable to us. We appreciate you bringing this issue to our attention and we will work to ensure our immediate assistance is corrected as it's our pleasure help you! The Bamba Team (Daniela Pérez)

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